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2.0 - 5.0 years
0 - 0 Lacs
delhi
On-site
Key Responsibilities: Client Handling & Reception Duties: Greet and welcome walk-in clients and visitors with a professional attitude. Understand client requirements and direct them to appropriate sales representatives or departments. Maintain a pleasant and engaging customer experience throughout their visit. Front Office & Administrative Operations: Manage incoming phone calls, emails, and inquiries efficiently. Maintain visitor records, appointments, and showroom schedules. Oversee cleanliness, presentation, and upkeep of the reception and lounge area Customer Service & Feedback: Handle basic customer complaints or escalate to concerned departments. Collect client feedback to improve service quality and client experience. Inventory & Documentation Assistance: Support in tracking product availability and showroom inventory levels. Maintain and update client database, purchase records, and follow-up logs.
Posted 1 month ago
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