4 Shopify Ecosystem Jobs

As a potential candidate for the position, you should have a solid understanding of the Shopify Ecosystem. This goes beyond the basic setup and requires a deep knowledge of Shopify apps, integrations, and the Liquid templating language for advanced customization. Key Responsibilities: - Proficiency in Shopify Ecosystem, including apps, integrations, and Liquid templating language - Solid grasp of HTML, CSS, and JavaScript for troubleshooting and minor code adjustments - Experience with other E-commerce Platforms such as Magento and WooCommerce for a broader perspective - Familiarity with Content Management Systems (CMS) like WordPress for managing blog content and website sections - Understanding and experience with CRM systems like HubSpot and Salesforce for customer data management and segmentation - Familiarity with Email Marketing Platforms like Mailchimp and Klaviyo for integrating website activities with email campaigns Qualifications Required: - Proficiency in Shopify Ecosystem - Solid grasp of HTML, CSS, and JavaScript - Experience with other E-commerce Platforms - Familiarity with Content Management Systems (CMS) - Understanding and experience with CRM Software - Familiarity with Email Marketing Platforms Rupali Shukla from Fujifilm Corporation posted this job opportunity.,

Join our dedicated night shift team to provide 24/7 support for our global Shopify app user base. This role is perfect for night owls who want to make a significant impact by supporting merchants across different time zones and ensuring our app delivers value around the clock. You will be responsible for providing technical support via email, chat, meet calls, and help desk tickets during night hours. Handling urgent technical issues and escalations from global merchants, troubleshooting app functionality, installation, and integration problems, as well as supporting merchants in different time zones (APAC, Europe, late-night Americas) are key aspects of this role. Additionally, you will maintain detailed documentation of issues and resolutions for day team handoffs, monitor app performance and system alerts during off-peak hours, and collaborate with international development teams for urgent bug fixes. Providing feedback on common issues to improve product stability and user experience is also part of your responsibilities. To qualify for this position, you should have 2+ years of experience in technical customer support, preferably in SaaS. A strong understanding of the Shopify ecosystem, including the app marketplace and merchant needs, is required. Experience with SaaS products and subscription business models, excellent written communication skills for a global customer base, self-motivation, and comfort working independently during night hours are essential. Strong troubleshooting skills, technical problem-solving abilities, experience with support ticket systems, and knowledge base management are also necessary. Preferred qualifications include previous night shift or remote work experience, understanding of global e-commerce markets and time zone considerations, experience with API troubleshooting and technical integrations, knowledge of web development basics (HTML, CSS, JavaScript), familiarity with merchant onboarding, and customer success processes, as well as experience supporting international customers across different cultures. As part of the night shift team, you will benefit from a flexible break schedule during quiet periods, direct collaboration with global development teams, and the opportunity to become a subject matter expert on complex technical issues. Professional development support for skill advancement will also be provided. To apply for this position, please submit your resume along with a brief cover letter explaining your experience with Shopify, SaaS support, and your preference for night shift work. Include any relevant certifications or portfolio examples of customer support excellence. Join Scrollengine Labs, a leading Shopify app that revolutionizes local delivery and store pickup operations for e-commerce merchants. With over 2000+ installations and a perfect 5-star rating, we're trusted by merchants globally from the USA to Dubai, UK to Singapore. Our AI-powered platform automates delivery operations with real-time tracking, intelligent route optimization, and seamless customer notifications. We help merchants reduce Non-Delivery Rates by up to 60% while providing their customers with exceptional delivery experiences. What sets us apart is our commitment to exceptional customer support - merchants consistently praise our responsive team and willingness to create custom features that suit individual store needs. We're not just a SaaS company; we're partners in our merchants" success, helping them focus on what really matters while we handle the logistics technology.,

As a Partnerships Manager at Richpanel, your role is pivotal in building and scaling the partner program, specifically focusing on Shopify agencies and tech partners. You will collaborate closely with the CEO and sales team to establish the foundational partner program from the ground up. The primary objective is to drive a consistent flow of qualified leads and revenue through the partner ecosystem. Your responsibilities will include identifying suitable partners, initiating direct outreach, guiding partners through onboarding and enablement processes, and nurturing relationships to generate referrals that convert into revenue. You will oversee the entire partner journey, from initial contact to signed agreements, and establish essential systems such as commission structures, agreements, case studies, and enablement kits to ensure scalability of the program. The role requires strategic thinking, proactiveness, and the ability to transform interest into a high-performing partner channel. Ideal candidates should have a minimum of 3 years of experience in partnerships or channel sales within a B2B SaaS company. Direct familiarity with the Shopify ecosystem, including agencies, apps, or tech partners, is essential. Successful candidates should possess strong relationship-building skills, a proven track record of achieving revenue targets through partnerships, and the capability to prioritize high-potential partners, identify trends, and optimize strategies. Key Responsibilities: - Establish and manage the Shopify partner program from inception - Recruit and activate 20-25 high-potential agency partners within the first 6 months - Drive a run rate of 30 demos per month through partner referrals - Maintain a win rate of over 50% on partner-sourced leads - Develop foundational partner materials such as agreements, incentives, and enablement kits - Cultivate relationships with executives at prominent agencies and apps - Collaborate with Sales for seamless handoffs and mutual success - Analyze performance metrics, identify patterns, and optimize for scalability Success Metrics: - Active participation of 20-25 Shopify agencies in referring leads within 6 months - Achieve a minimum of 30 partner-sourced demos per month by the 6th month - Maintain a win rate exceeding 50% on partner referrals - Develop 6-9 case studies from successful partner-sourced customers - Successfully launch foundational program components: commissions, agreements, and enablement content - Establish trusted relationships with over 50 key contacts within the Shopify ecosystem Join Richpanel's dynamic team if you are seeking an impactful role at a high-growth startup, value autonomy and freedom in execution, and wish to collaborate with motivated and supportive colleagues. Additionally, benefit from uncapped commissions, 21 paid days off annually, and a learning & development allowance. If you are ready to contribute to a thriving sales team, apply now.,

About Praella: We are a proud Great Place to Work certified organization. We strive for excellence and chase perfection for our merchants and team. We build relationships with our merchants that do not reflect a vendor-like or even a partner-like relationship. We strive to become an extension of who our merchants are. And we strive to become a reflection of our team as an organization. We are also a Webby-winning agency. We are a Shopify Plus partner. We are grateful to be an extension of some of the best e-commerce brands. We are a merchant-first, results-driven team. We have the nothing is impossible mentality. We work together and support each other and our clients. Collaboration and camaraderie are everything. We are data-driven, ambitious, and creative - we work hard, and we work smart. - Our founders started one of the first Shopify Plus agencies, which was eventually sold. - We are Shopify Plus Partners and partner with other e-commerce leaders like ReCharge, Klaviyo, Omnisend, Yotpo, Smile, etc. - We have a remote team, but our headquarters is in Chicago. We have a small team in Chicago. Outside of Chicago, we have teams located in Atlanta, Los Angeles, Phoenix, Toronto, Athens (Greece), Sarajevo (Bosnia), and Surat (India). - Do you want to work from Europe or India for a month and travel to nearby destinations on long weekends Why not - Majority of our clients are e-commerce-based merchants with annual revenue between $2M-$350MM. We are ambitious. And, we want you to be too. We need people who want to be pushed and who want to be challenged. We want people who will push us and who will challenge us. Is that you Our Website: https://praella.com/ Job Description of Product Growth Manager Were looking for an entrepreneurial Product Growth Manager to lead this initiative, owning the entire lifecycle from product development to marketing and ecosystem penetration, for which the required details are mentioned below: About the Role: Drive the entire product lifecycle of a high-impact Shopify app, from initial concept and roadmap definition to launch and ongoing growth. You'll be the Product Owner and Growth Leader, shaping product strategy, leading go-to-market efforts, and ensuring a seamless merchant experience.: Product Growth & Ownership Define and execute the product vision and roadmap, aligning with merchant needs and business goals. Collaborate with engineering for sprint planning, releases, and delivery, maintaining high-quality standards. Conduct competitive analysis, merchant interviews, and usability testing to refine features and priorities. Growth & Shopify Ecosystem Penetration : Lead go-to-market strategy: App Store listing optimization, partnerships, merchant onboarding, and demos. Identify growth channels within the Shopify ecosystem (partners, forums, communities, influencers, events). Analyze app performance and iterate strategies for adoption, retention, and engagement. User Experience and Design Oversight : Partner with the design team to ensure intuitive, elegant, and merchant-friendly UI/UX. Lead feature ideation with wireframes, flows, and rapid iteration based on feedback. Marketing, Content & Brand Leadership : Work with marketing to shape the app's brand, messaging, and content, including blogs, guides, and email campaigns. Oversee customer support, ensuring efficient ticket handling and using feedback for product improvement. Manage the product website and social media presence, creating a cohesive customer journey. Cross-Functional Collaboration : Create clear documentation, processes, and systems to support scalable growth. Act as the central point of contact between engineering, design, marketing, and support teams. Establish and track KPIs for product performance, growth, and team success. What you can bring to the table: Skills: Deep understanding of the Shopify ecosystem and merchant needs. Proven experience in defining and executing product roadmaps for SaaS or eCommerce applications. Strong understanding of growth marketing, GTM planning, and ecosystem positioning. Excellent communication skills and ability to lead cross-functional teams. Ability to conduct competitive analysis, merchant interviews, and usability testing. Experience in managing app store optimization. Familiarity with tools like Redmine, Figma, GA4, Shopify APIs, or similar platforms. Ability to analyze data and iterate on strategies for adoption, retention, and engagement. Experience in managing customer support teams. Experience: 5-10 years of experience in Product Management, with a strong track record in SaaS, eCommerce, or Shopify. Qualifications: Bachelors degree in Business, Computer Science, or a related field. Life At Praella Private Limited Benefits and Perks: 5 days working Competitive salary Vibrant Workplace PTO/Paid Offs/Annual Paid Leaves/Paternal Leaves Fully Paid Health Insurance. Quarterly Incentives Rewards & Recognitions Team Outings Our Cultural Attributes: Growth mindset People come first Customer obsessed Diverse & inclusive Exceptional quality Push the envelope Learn and grow Equal opportunity to grow. Ownership Transparency Teamwork. Together, we can!!!!!,