Greets all customers promptly; provides timely professional service.Completes Customer Records (CDIF) promptly & accurately.Provides excellent customer service by listening to customer inquiries and requests,asking questions to identify needsRequired Candidate profileImprove SSI, RDI or any other customer satisfaction related scores.Builds customer loyalty and promotes the dealership brand image.Is accurate and timely in completing paperwork and assigned tasks

Incharge of customer care back office. Accountable for CCCF management, MIS, concern age analysis and other reports.Monitoring Top 2 Box ratings, analyse root causes for dissatisfaction and driving corrective and preventive actions.Required Candidate profileAccountable for keeping high standards of housekeeping in customer interaction areas (e.g. Reception, Customer Lounge, etc.)

Greets all customers promptly; provides timely professional service.Completes Customer Records (CDIF) promptly & accurately.Provides excellent customer service by listening to customer inquiries and requests,asking questions to identify needsRequired Candidate profileImprove SSI, RDI or any other customer satisfaction related scores.Builds customer loyalty and promotes the dealership brand image.Is accurate and timely in completing paperwork and assigned tasks

Monitoring, ordering of spare parts based on inventory analysis.Capturing demand of parts accurately and proactive stocking for new product.Data analysis through Mahindra Dealer World(DMS) to categorize A-B-C itemsRequired Candidate profilePlan for preparing service Kit for QWIK / Schedule Service to speed up parts issue process.Upkeep of Spare Parts Bulletin(SPB) and Maximile Circular and sharing with all concerned.

Incharge of customer care back office. Accountable for CCCF management, MIS, concern age analysis and other reports.Monitoring Top 2 Box ratings, analyse root causes for dissatisfaction and driving corrective and preventive actions.Required Candidate profileAccountable for keeping high standards of housekeeping in customer interaction areas (e.g. Reception, Customer Lounge, etc.)

Greet and welcome customers.Open repair order, refer vehicle history.Provide cost and time estimate, verify for campaigns.Keep customer informed about progress of work or change in schedule if anyRequired Candidate profile• Invoice explanation, parts replaced explanation.Help customer to make payments for services.Clean car check verification.Help in vehicle pick up when customer comes to take delivery

Greet and welcome customers.Open repair order, refer vehicle history.Provide cost and time estimate, verify for campaigns.Keep customer informed about progress of work or change in schedule if anyRequired Candidate profile• Invoice explanation, parts replaced explanation.Help customer to make payments for services.Clean car check verification.Help in vehicle pick up when customer comes to take delivery

Greet and welcome customers.Open repair order, refer vehicle history.Provide cost and time estimate, verify for campaigns.Keep customer informed about progress of work or change in schedule if anyRequired Candidate profile• Invoice explanation, parts replaced explanation.Help customer to make payments for services.Clean car check verification.Help in vehicle pick up when customer comes to take delivery

Incharge of customer care back office. Accountable for CCCF management, MIS, concern age analysis and other reports.Monitoring Top 2 Box ratings, analyse root causes for dissatisfaction and driving corrective and preventive actions.Required Candidate profileAccountable for keeping high standards of housekeeping in customer interaction areas (e.g. Reception, Customer Lounge, etc.)

Greet and welcome customers.Open repair order, refer vehicle history.Provide cost and time estimate, verify for campaigns.Keep customer informed about progress of work or change in schedule if anyRequired Candidate profile• Invoice explanation, parts replaced explanation.Help customer to make payments for services.Clean car check verification.Help in vehicle pick up when customer comes to take delivery

Greet and welcome customers.Open repair order, refer vehicle history.Provide cost and time estimate, verify for campaigns.Keep customer informed about progress of work or change in schedule if anyRequired Candidate profile• Invoice explanation, parts replaced explanation.Help customer to make payments for services.Clean car check verification.Help in vehicle pick up when customer comes to take delivery

Greet and welcome customers.Open repair order, refer vehicle history.Provide cost and time estimate, verify for campaigns.Keep customer informed about progress of work or change in schedule if anyRequired Candidate profile• Invoice explanation, parts replaced explanation.Help customer to make payments for services.Clean car check verification.Help in vehicle pick up when customer comes to take delivery

Monitoring, ordering of spare parts based on inventory analysis.Capturing demand of parts accurately and proactive stocking for new product.Data analysis through Mahindra Dealer World(DMS) to categorize A-B-C itemsRequired Candidate profilePlan for preparing service Kit for QWIK / Schedule Service to speed up parts issue process.Upkeep of Spare Parts Bulletin(SPB) and Maximile Circular and sharing with all concerned.

Greet and welcome customers.Open repair order, refer vehicle history.Provide cost and time estimate, verify for campaigns.Keep customer informed about progress of work or change in schedule if anyRequired Candidate profile• Invoice explanation, parts replaced explanation.Help customer to make payments for services.Clean car check verification.Help in vehicle pick up when customer comes to take delivery

Greet and welcome customers.Open repair order, refer vehicle history.Provide cost and time estimate, verify for campaigns.Keep customer informed about progress of work or change in schedule if anyRequired Candidate profile• Invoice explanation, parts replaced explanation.Help customer to make payments for services.Clean car check verification.Help in vehicle pick up when customer comes to take delivery

Monitoring, ordering of spare parts based on inventory analysis.Capturing demand of parts accurately and proactive stocking for new product.Data analysis through Mahindra Dealer World(DMS) to categorize A-B-C itemsRequired Candidate profilePlan for preparing service Kit for QWIK / Schedule Service to speed up parts issue process.Upkeep of Spare Parts Bulletin(SPB) and Maximile Circular and sharing with all concerned.

Greet and welcome customers.Open repair order, refer vehicle history.Provide cost and time estimate, verify for campaigns.Keep customer informed about progress of work or change in schedule if anyRequired Candidate profile• Invoice explanation, parts replaced explanation.Help customer to make payments for services.Clean car check verification.Help in vehicle pick up when customer comes to take delivery

Monitoring, ordering of spare parts based on inventory analysis.Capturing demand of parts accurately and proactive stocking for new product.Data analysis through Mahindra Dealer World(DMS) to categorize A-B-C itemsRequired Candidate profilePlan for preparing service Kit for QWIK / Schedule Service to speed up parts issue process.Upkeep of Spare Parts Bulletin(SPB) and Maximile Circular and sharing with all concerned.

Incharge of customer care back office. Accountable for CCCF management, MIS, concern age analysis and other reports.Monitoring Top 2 Box ratings, analyse root causes for dissatisfaction and driving corrective and preventive actions.Required Candidate profileAccountable for keeping high standards of housekeeping in customer interaction areas (e.g. Reception, Customer Lounge, etc.)

Greets all customers promptly; provides timely professional service. Completes Customer Records (CDIF) promptly and accurately. Provides excellent customer service by listening to customer inquiries and requests.Required Candidate profileImprove SSI, RDI or any other customer satisfaction related scores. Builds customer loyalty and promotes the dealership brand image. Is accurate and timely in completing paperwork and assigned tasks.

Incharge of customer care back office. Accountable for CCCF management, MIS, concern age analysis and other reports.Monitoring Top 2 Box ratings, analyse root causes for dissatisfaction and driving corrective and preventive actions.Required Candidate profileAccountable for keeping high standards of housekeeping in customer interaction areas (e.g. Reception, Customer Lounge, etc.)

To resolve all complex technical problems which could not be resolved by technicians/eTEKs. To prepare skill matrix for all the technical staff and design class room / OJT plan accordingly. To act as a relay trainer at the dealership.Required Candidate profileTo train dealership personnel on the product and ensure relevant technical information is available across (Sales & Customer Care) the dealership.Single window contact to Mahindra & Mahindra for all

To resolve all complex technical problems which could not be resolved by technicians/eTEKs. To prepare skill matrix for all the technical staff and design class room / OJT plan accordingly. To act as a relay trainer at the dealership.Required Candidate profileTo train dealership personnel on the product and ensure relevant technical information is available across (Sales & Customer Care) the dealership.Single window contact to Mahindra & Mahindra for all

To resolve all complex technical problems which could not be resolved by technicians/eTEKs. To prepare skill matrix for all the technical staff and design class room / OJT plan accordingly. To act as a relay trainer at the dealership.Required Candidate profileTo train dealership personnel on the product and ensure relevant technical information is available across (Sales & Customer Care) the dealership.Single window contact to Mahindra & Mahindra for all

To resolve all complex technical problems which could not be resolved by technicians/eTEKs. To prepare skill matrix for all the technical staff and design class room / OJT plan accordingly. To act as a relay trainer at the dealership.Required Candidate profileTo train dealership personnel on the product and ensure relevant technical information is available across (Sales & Customer Care) the dealership.Single window contact to Mahindra & Mahindra for all

To resolve all complex technical problems which could not be resolved by technicians/eTEKs. To prepare skill matrix for all the technical staff and design class room / OJT plan accordingly. To act as a relay trainer at the dealership.Required Candidate profileTo train dealership personnel on the product and ensure relevant technical information is available across (Sales & Customer Care) the dealership.Single window contact to Mahindra & Mahindra for all

To resolve all complex technical problems which could not be resolved by technicians/e-tek. To prepare skill matrix for all the technical staff and design class room / OJT planaccordingly. To act as a relay trainer (In-house trainer)Required Candidate profileTo train dealership personnel on the product and ensure relevant technical information is available across (Sales & Customer Care) the dealership.

To resolve all complex technical problems which could not be resolved by technicians/e-tek. To prepare skill matrix for all the technical staff and design class room / OJT planaccordingly. To act as a relay trainer (In-house trainer)Required Candidate profileTo train dealership personnel on the product and ensure relevant technical information is available across (Sales & Customer Care) the dealership.

Ensure all targets are achieved as per plan. Ability to motivate and lead a team. Ensure all reports are generated on time. Able to analyze reports and takes corrective actions

Greets all customers promptly; provides timely professional service. Maximum closing of recommendation sales. Delivers vehicle to customers in a positive and memorable way.

Ensure all targets are achieved as per plan. Ability to motivate and lead a team. Ensure all reports are generated on time. Able to analyze reports and takes corrective actions

Greets all customers promptly; provides timely professional service. Maximum closing of recommendation sales. Delivers vehicle to customers in a positive and memorable way.

Greets all customers promptly; provides timely professional service. Maximum closing of recommendation sales. Delivers vehicle to customers in a positive and memorable way.

Greets all customers promptly; provides timely professional service. Maximum closing of recommendation sales. Delivers vehicle to customers in a positive and memorable way.

Greets all customers promptly; provides timely professional service. Maximum closing of recommendation sales. Delivers vehicle to customers in a positive and memorable way.

• Providing customer service and guidance on repair processes.• Coordinating with technicians and customers to facilitate vehicle repairs.Required Candidate profile• Managing scheduling, quotes, and billing for body shop services.• Communicating effectively with customers about repair needs and status updates.

Greets all customers promptly; provides timely professional service.Completes Customer Records (CDIF) promptly & accurately.Provides excellent customer service by listening to customer inquiries and requests,asking questions to identify needsRequired Candidate profileImprove SSI, RDI or any other customer satisfaction related scores.Builds customer loyalty and promotes the dealership brand image.Is accurate and timely in completing paperwork and assigned tasks

Greets all customers promptly; provides timely professional serviceCompletes Customer Records (CDIF) promptly and accuratelyProvides excellent customer service by listening to customer inquiries and requests, asking questions to identify needRequired Candidate profileBuilds customer loyalty and promotes the dealership brand image.Is accurate and timely in completing paperwork and assigned tasks.Sells accessories, Insurance and Finance products.

Ensure all targets are achieved as per plan.Ability to motivate and lead a team.Ensure all customers are kept happy and have a pleasant in-dealershipexperience.Improve SSI, RDI or any other customer satisfaction related scoresRequired Candidate profileEnsure all reports are generated on time.Able to analyze reports and takes corrective actions.Ensure all processes are adhered to.Regularly meet customers and take informal feedback.

Greets all customers promptly; provides timely professional service.Completes Customer Records (CDIF) promptly & accurately.Provides excellent customer service by listening to customer inquiries and requests,asking questions to identify needsRequired Candidate profileImprove SSI, RDI or any other customer satisfaction related scores.Builds customer loyalty and promotes the dealership brand image.Is accurate and timely in completing paperwork and assigned tasks