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3.0 years

0 Lacs

India

Remote

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About the Role: We are looking for a highly organized and results-driven Ecommerce Operations Manager to oversee the end-to-end operations of our online business. You will be responsible for ensuring seamless execution across inventory management, order fulfillment, logistics, platform integrations, and customer service—ensuring our customers receive the best possible experience. Key Responsibilities: Order & Fulfillment Management: Ensure timely and accurate processing, packaging, and shipping of customer orders across multiple marketplaces and platforms. Inventory Management: Monitor stock levels, manage replenishment schedules, coordinate with suppliers and warehouses, and prevent stockouts or overstocking. Marketplace & Platform Oversight: Manage operational requirements for platforms such as Amazon, eBay, Shopify, Walmart, and others. Monitor listing health, pricing compliance, and performance metrics. Logistics Coordination: Work with 3PLs, couriers, and in-house logistics teams to streamline shipping, returns, and cost efficiency. Customer Experience & Support: Oversee customer support workflows to ensure fast and helpful responses, handling escalations, and improving satisfaction scores. Process Optimization: Identify inefficiencies and develop SOPs and automations to improve speed, accuracy, and scalability of ecommerce operations. Team Collaboration: Work closely with marketing, product, finance, and warehouse teams to align operations with overall business strategy. Requirements: Bachelor's degree in Business, Supply Chain, Ecommerce, or related field 3+ years of experience in ecommerce operations or supply chain management Strong experience with ecommerce platforms (Amazon Seller Central, Shopify, etc.) Familiarity with order management and ERP systems Excellent organizational, analytical, and communication skills Data-driven mindset with a proactive approach to problem-solving Experience managing teams and external vendors is a plus Preferred Qualifications: Knowledge of international logistics and customs Experience working with tools like ShipStation, Linnworks, ChannelAdvisor, or similar Exposure to DTC and B2B ecommerce Passion for ecommerce, retail tech, and process optimization What We Offer: Competitive salary Flexible work hours (remote) Opportunity to grow in a fast-paced, digital first company Collaborative team culture and flat hierarchy Show more Show less

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5.0 years

5 - 9 Lacs

Mohali

On-site

Everything we do is powered by our customers! Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a connected experience that our customers anticipate, transforming marketing, merchandising, and operations with commerce tools designed to scale with fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by curiosity, creativity, and collaboration to power 5,000+ global brands. Driven by a customer-first mentality, we empower businesses to achieve their goals and grow alongside us. If you're ready to make a significant impact and be part of our transformative journey, Maropost is the place for you. Become a part of Maropost today and help shape the future of commerce! About the Position We are looking for an experienced Product Manager focused on Checkout & Integrations to help shape and scale our e-commerce platform’s checkout experience and third-party integrations. In this role, you’ll own mission-critical flows at the heart of the purchase journey—ensuring fast, reliable, and conversion-optimized checkout experiences—as well as the integration frameworks that power connections with payment gateways, ERP systems, tax providers, shipping tools, and more. You will collaborate closely with engineering, design, data, and go-to-market teams, as well as with external partners, to drive customer-centric improvements and scalable architecture. The ideal candidate is both technically adept and commercially minded, passionate about seamless user experiences and systems interoperability. You’ll identify and prioritize meaningful problems, drive initiatives from concept to launch, and champion simplicity in complexity. What you’ll be responsible for: Lead the strategy and roadmap for Checkout & Integrations, aligning cross-functional teams to deliver business value and customer outcomes Own and evolve the checkout experience to optimize speed, reliability, and conversion—across web and mobile Collaborate with key stakeholders to define, build and scale integration capabilities with third-party systems (e.g., payments, shipping, accounting, tax, CRM) Translate complex customer needs and use cases into simple, scalable, and high-performing solutions Ensure compliance with regional and international regulations related to payments and data Build strong feedback loops with customers and partners to inform and validate product decisions Define and track clear success metrics for your domain Identify technical trade-offs and work closely with engineering to find the right balance between scope, speed, and quality Communicate roadmap, progress, and learnings clearly across the organization Collaborate with other product managers to ensure a unified and consistent platform experience What you’ll need to bring to Maropost: 5+ years of product management experience with a strong track record in building and scaling SaaS ecommerce or payments-related products Experience owning and optimizing checkout flows in transactional or ecommerce platforms Hands-on experience with third-party integrations and APIs, including common ecommerce tools (e.g., Stripe, PayPal, ShipStation, Avalara, NetSuite) Solid understanding of the regulatory landscape related to checkout, payments, tax, and data privacy (e.g., PCI DSS, GDPR) Strong analytical and decision-making skills grounded in data and customer feedback Excellent communication and stakeholder management skills Familiarity with Agile methodologies and product development best practices A customer-first mindset and an ability to connect technical details to user value Experience working in high-growth, fast-paced environments Bonus: Experience with headless commerce or AI-powered checkout personalization What’s in it for you? You will have the autonomy to take ownership of your role and contribute to the growth and success of our brand. If you are driven to make an immediate impact, achieve results, thrive in a high performing team and want to grow in a dynamic and rewarding environment – You belong to Maropost!

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5.0 years

0 Lacs

Sahibzada Ajit Singh Nagar, Punjab, India

On-site

Linkedin logo

Everything we do is powered by our customers! Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a connected experience that our customers anticipate, transforming marketing, merchandising, and operations with commerce tools designed to scale with fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by curiosity, creativity, and collaboration to power 5,000+ global brands. Driven by a customer-first mentality, we empower businesses to achieve their goals and grow alongside us. If you're ready to make a significant impact and be part of our transformative journey, Maropost is the place for you. Become a part of Maropost today and help shape the future of commerce! About The Position We are looking for an experienced Product Manager focused on Checkout & Integrations to help shape and scale our e-commerce platform’s checkout experience and third-party integrations. In this role, you’ll own mission-critical flows at the heart of the purchase journey—ensuring fast, reliable, and conversion-optimized checkout experiences—as well as the integration frameworks that power connections with payment gateways, ERP systems, tax providers, shipping tools, and more. You will collaborate closely with engineering, design, data, and go-to-market teams, as well as with external partners, to drive customer-centric improvements and scalable architecture. The ideal candidate is both technically adept and commercially minded, passionate about seamless user experiences and systems interoperability. You’ll identify and prioritize meaningful problems, drive initiatives from concept to launch, and champion simplicity in complexity. What You’ll Be Responsible For Lead the strategy and roadmap for Checkout & Integrations, aligning cross-functional teams to deliver business value and customer outcomes Own and evolve the checkout experience to optimize speed, reliability, and conversion—across web and mobile Collaborate with key stakeholders to define, build and scale integration capabilities with third-party systems (e.g., payments, shipping, accounting, tax, CRM) Translate complex customer needs and use cases into simple, scalable, and high-performing solutions Ensure compliance with regional and international regulations related to payments and data Build strong feedback loops with customers and partners to inform and validate product decisions Define and track clear success metrics for your domain Identify technical trade-offs and work closely with engineering to find the right balance between scope, speed, and quality Communicate roadmap, progress, and learnings clearly across the organization Collaborate with other product managers to ensure a unified and consistent platform experience What You’ll Need To Bring To Maropost 5+ years of product management experience with a strong track record in building and scaling SaaS ecommerce or payments-related products Experience owning and optimizing checkout flows in transactional or ecommerce platforms Hands-on experience with third-party integrations and APIs, including common ecommerce tools (e.g., Stripe, PayPal, ShipStation, Avalara, NetSuite) Solid understanding of the regulatory landscape related to checkout, payments, tax, and data privacy (e.g., PCI DSS, GDPR) Strong analytical and decision-making skills grounded in data and customer feedback Excellent communication and stakeholder management skills Familiarity with Agile methodologies and product development best practices A customer-first mindset and an ability to connect technical details to user value Experience working in high-growth, fast-paced environments Bonus: Experience with headless commerce or AI-powered checkout personalization What’s in it for you? You will have the autonomy to take ownership of your role and contribute to the growth and success of our brand. If you are driven to make an immediate impact, achieve results, thrive in a high performing team and want to grow in a dynamic and rewarding environment – You belong to Maropost! Show more Show less

Posted 1 week ago

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