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2.0 - 5.0 years
1 - 4 Lacs
Pune
Work from Office
Profile- Order Management Package -upto5.25LPA Exp-3-5yrs In Order Management Location-Pune Notice Period-IMM-30Days Skills- Order Fulfilment, order processing & Logistics,Sales Order,Order Booking. Anushika anushika.imaginators@gmail.com 9511159022
Posted 2 weeks ago
3.0 - 5.0 years
0 - 3 Lacs
Vadodara
Work from Office
Handling all dispatch related activities :- Coordination and manage the dispatch of goods Ensure timely delivery of goods Issue resolve BOM Monitor and track shipments Maintain reports of dispatch activities.
Posted 2 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Kishangarh
Work from Office
The role focuses on managing exports, ensuring compliance, handling documentation, coordinating logistics, resolving issues, tracking shipments, maintaining records, and improving efficiency.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Mumbai
Work from Office
Greetings from Ashkom! We are hiring for the role of Logistics Executive (R&D) for the well known MNC FMCG company , position based at Chakala -Andheri, Mumbai. JOB DESCRIPTION Project Duration: 6 Months Designation : Logistics Executive (R&D) Segment/Business Unit/Department : Research & Development (Female Care) Location : Chakala -Andheri, Mumbai. Experience : 1 - 4 years Qualification : Any Graduate Working Days : 5 Days work week Technical Skills: MS Excel Job Objective The role is responsible in leading & enabling logistics for research work in coordination with Fem Care R&D team. Key Responsibility Work with research owner & partner agencies to develop tracking/dashboard & manage changes/requests Define & deliver logistics readiness for India research incl. product availability, shipments etc Manage & raise purchase orders for external partners with weekly reporting on the status Co-ordinating for samples analysis & working with India/Germany teams to ensure timely reports Co-ordinating within team to enable sample packing & testing within India (Mumbai/Goa) Nature and scope of Job This individual will be responsible for working with internal & external partners to ensure readiness for consumer research. Also, the scope will include product handling/analysis and management as required. Key competencies Skill Required Excellent collaborative skills Good written communication (English) Attention to details and accuracy of the work Operational discipline and adherence to deadlines Familiarity & experience with Excel Passionate to learn new skills Interested applicants can share their resume on shweta.s.ashkom@gmail.com You can share this among the relevant candidates. References are highly appreciated.
Posted 2 weeks ago
0.0 - 2.0 years
2 - 2 Lacs
Bhiwandi, Mumbai (All Areas)
Work from Office
Ensure data confidentiality and integrity. Dispatch Details to Client Respond to data-related inquiries in a timely manner Analyze logistics data to improve efficiency ,reduce costs. Assist in the preparation of reports and presentations. Required Candidate profile Minimum Graduate with good knowledge of MS-Office ,Emailing Decent communication skills Should be residing in Bhiwandi or adjoining area Candidate with knowledge of SAP welcome Age below 35 years
Posted 2 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Mohali
Work from Office
Avillion Biogenics Pvt. Ltd. is looking for Logistic Executive to join our dynamic team and embark on a rewarding career journey. The Logistics Executive is responsible for overseeing and coordinating the transportation, storage, and distribution of goods and materials within the organization. They will work closely with various internal departments and external partners to ensure the timely and cost-effective delivery of products while maintaining high-quality standards. Key Responsibilities: Supply Chain Management: Coordinate and manage the entire supply chain process from procurement to distribution. Monitor and optimize inventory levels to meet customer demands while minimizing carrying costs. Transportation Management: Arrange transportation for inbound and outbound shipments, including negotiating contracts with carriers and freight forwarders. Track and manage shipment schedules to ensure on-time deliveries. Warehouse Management: Oversee warehouse operations, including receiving, storage, and order fulfillment. Ensure efficient utilization of warehouse space and resources. Inventory Control: Implement inventory control procedures to minimize stockouts, overstocking, and obsolescence. Conduct regular stock audits and reconcile discrepancies. Vendor Management: Build and maintain strong relationships with suppliers and logistics service providers. Evaluate supplier performance and negotiate favorable terms and conditions. Documentation and Compliance: Prepare and maintain accurate shipping and import/export documentation. Ensure compliance with relevant laws and regulations related to logistics and transportation. Cost Management: Identify cost-saving opportunities in logistics operations and implement cost-effective solutions. Monitor and control logistics-related expenses within the budget. Risk Management: Identify potential risks in the supply chain and develop contingency plans. Implement measures to mitigate risks related to transportation and inventory management.
Posted 2 weeks ago
3.0 - 5.0 years
4 - 6 Lacs
Chennai
Work from Office
Hi, We are hiring for Order Management role in Chennai. Please go through the JD and Apply. We shall call back the relevant profiles Order management within the Order-to-Cash (O2C) process involves handling customer orders from the time they are placed until they are fulfilled and shipped . This includes activities like capturing order details, verifying information, checking inventory availability, and confirming the order with the customer. 1. Order Placement and Capture: The process begins when a customer places an order, whether through an online platform, email, or other methods. The order details are then captured and entered into the order management system, along with relevant information like customer details, payment and shipping information, and order status. 2. Order Verification and Confirmation: The captured order details are verified for accuracy and completeness. Inventory levels are checked to ensure that the requested items are available. Order details may be communicated to the customer for confirmation. 3. Order Fulfillment: Once the order is verified and confirmed, it moves into the order fulfillment stage. This involves tasks like picking, packing, and preparing the order for shipping. Order management systems often provide features for tracking the order's status throughout this process. 4. Order Tracking and Communication: Order management systems allow businesses to track the order's progress and provide real-time updates to the customer. This enhances customer satisfaction and builds trust. Apply Now
Posted 2 weeks ago
3.0 - 5.0 years
4 - 6 Lacs
Chennai
Work from Office
Hi, We are hiring for Order Management role in Chennai. Please go through the JD and Apply. We shall call back the relevant profiles Order management within the Order-to-Cash (O2C) process involves handling customer orders from the time they are placed until they are fulfilled and shipped . This includes activities like capturing order details, verifying information, checking inventory availability, and confirming the order with the customer. 1. Order Placement and Capture: The process begins when a customer places an order, whether through an online platform, email, or other methods. The order details are then captured and entered into the order management system, along with relevant information like customer details, payment and shipping information, and order status. 2. Order Verification and Confirmation: The captured order details are verified for accuracy and completeness. Inventory levels are checked to ensure that the requested items are available. Order details may be communicated to the customer for confirmation. 3. Order Fulfillment: Once the order is verified and confirmed, it moves into the order fulfillment stage. This involves tasks like picking, packing, and preparing the order for shipping. Order management systems often provide features for tracking the order's status throughout this process. 4. Order Tracking and Communication: Order management systems allow businesses to track the order's progress and provide real-time updates to the customer. This enhances customer satisfaction and builds trust. Apply Now
Posted 2 weeks ago
3.0 - 8.0 years
5 - 9 Lacs
Jammu, Andhra Pradesh, Jammu Kashmir
Work from Office
RoleSupplier Relationship Manager - Supply Chain Operations Job description - Leads the analysis of specific commodity data and industry trends or leads an individual supply chain sub-category; reports results to managers - Meets with stakeholder managers to understand business priorities, comprehend the industry, and the Marketplace, and translate them into long-term procurement plans working closely with client and supplier business stakeholders - Resolves supplier allocations when in shortages or quota management as the first point of escalation by interacting with suppliers, and internal and client cross-functional teams - Assesses the supply base of the category and suggests expansion or contraction of the supplier portfolio to client teams - Executes category strategies and supply base development to meet customer requirements based on pre-agreed actions with clients - Monitors supplier performance and facilities the quarterly business reviews with supplier and client teams - Facilitates the execution of risk mitigation, business continuity, cost management, and operation strategies by managing the expectations of cross-functional stakeholders of clients, suppliers, and the company - Identifies common contract risk areas, advises business representatives, and negotiates acceptable contracting outcomes using pre-agreed solutions with business representatives - Coordinate and monitor supply chain operations - Ensure premises, assets and communication ways are used effectively - Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements - Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs - Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction - Plan and track the shipment of final products according to customer requirements - Keep logs and records of warehouse stock, executed orders etc. - Prepare accurate reports for upper management - Effectively manage client relationships and support existing client retention activities for assigned accounts - Support creation of thought leadership materials (blogs, public speaking, etc) that support Chain analytics overall brand and positioning - Support development of methodologies and new service offerings, including annuity revenues such as outsourced planning/analytics and membership-based research/benchmarking services Apply Save Save Pro Insights Location - Andhra Pradesh,Jammu Kashmir,Jammu,MP,Bihar,Srinagar,Vijayawada,Vishakhapatnam,Vizag,Guntur
Posted 3 weeks ago
2.0 - 7.0 years
13 - 17 Lacs
Kolkata, Jamshedpur
Work from Office
DesignationGeneral Manager Full Time opportunity LocationMultiple Responsibilities: - Candidate will be directing the organization & overall Warehousing, Supply chain & logistics operations with a team of 4 people directly reporting into him. - Responsible for overall cost management, ensuring smooth operations, mutual coordination, productivity analysis for all the 3 verticals - Supervise overall outsourced warehousing operations across India and will be responsible for inventory management, stock auditing etc. - Overall responsible for managing Logistics for B2B ( Amazon, Flipkart, Channel partners ) & B2C shipments ( Incl. reverse logistics ) across the country. - Vendor management including negotiations, agreements across the 3 verticals - Understand rules and regulations of various verticals including BIS/WPC/ETA etc. and ensuring strong compliance with all of them. - Timely management of overall Import & Export activities. Skill Sets: This person should have minimum 3 years of work experience and should be from Ecommerce background. He should have experience in handling 3PL warehouse and logistics for B2C, B2B, D2C as well. Person should be from a product-oriented company, may be TV, Fridge, AC etc. - Very good know-how of Excel - Excellent negotiation Skills - Effective Communication Skills - Team & conflict management - Preferably based in Gurgaon or nearby areas or willing to relocate to Gurgaon Qualification & Experience: - Hands on experience of Warehouse management & Logistics is a must. Experience of handling Import will be an added advantage - GraduationAny UG ( B. Tech Preferred ) This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion. Location - Goa,Jamshedpur,Kolkata,Patna
Posted 3 weeks ago
1.0 - 6.0 years
3 - 5 Lacs
Kochi, Chennai
Work from Office
DesignationLogistics Officer Onsite Opportunity Job description : Responsibilities: - Shipment planning and optimization logistics cost - Selection of and negotiation with carriers and freight forwarders. - Meet cost, productivity, accuracy and timeline targets. - Maintain metrics, analyse data to assess performance, and implement improvements - Ensure SOPS related to good distribution practice are followed - Coordinate with PPIC, QA, Marketing and Contract Manufacturing sites - Comply with ISO requirements, DGFT & Customs rules and procedures Requirements: - Candidate should have experience in Supply Chain Management Logistics, in a Pharmaceutical company of repute for a period of 10- 12 years, of which 3 -5 years as Assistant Manager . Experience in leading a team of two to three employees - Candidate should be a Science / Commerce graduate, with post graduate qualification in Supply Chain / Logistics Management. Formal course in Import Export Management is desirable - Thorough knowledge of Import and export documentation - Excellent communication and presentation skills - Excellent analytical, problem solving and organisational skills - Proficient in using standard ERP Logistics software - Demonstrable ability to lead and manage staff This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 3 weeks ago
2.0 - 7.0 years
4 - 8 Lacs
Bengaluru
Work from Office
DesignationLogistics Manager Full Time Opportunity LocationMultiple Roles and Responsibilities : - Manage inventory as well as warehouse, transportation, and other logistics processes - Develop new strategies to streamline processes and reduce cost - Ensure that quality, quantity, customer satisfaction, and financial commitments are met - Perform metrics reporting and data analysis tasks to identify issues and opportunities for process improvements - Facilitating the establishment of commercial connections between customers and suppliers - Discussions and negotiations with goods carriers about shipment costs - Establishing and managing incoming and outbound shipping schedules - Managing the flow of resources and goods throughout an organization - Collaborating with different divisions within the business to enhance logistics - Liaise & negotiate with all government agency i.e DGFT, Customs - To Look after Advance License, Duty Drawback/RODTEP and other government scheme for export/import benefits - Supervising the remainder of the logistics teams job and manage all process and activity from order to final delivery - Supervising the process of importing and exporting a product - Coordination of manufacturing schedules, storage, and shipment of certain goods and commodities. - To Coordinate with Finance Team & Bank for submission of post export/import documents and LCs approval - Developing procedures and systems for scheduling and tracking procurement and distribution operations. - Liaison with customers, suppliers, and employees to ensure inventory is properly documented and ordered, as well as to guarantee delivery schedules are adhered to. - Partner and communicate with manufacturers, suppliers, and customers - Manage and develop logistics staff and ensure proper flow of work - Create and manage budgets - Comply with laws, regulations and ISO requirements. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 3 weeks ago
6.0 - 8.0 years
15 - 20 Lacs
Pune
Work from Office
Role & responsibilities Development of local suppliers for direct material and outsourcing (machining parts, heat treatment) Development of local suppliers for auxiliary material (lubricants, tools, fixtures, handling, packaging, blacksmith, tools, resharpening & coating tools, maintenance) Sending RfQ to suppliers and negotiation in line with corporate guideline. Making Price comparison for finalization of purchase order Procurement & Planning of Direct Material required for the Operations, manage, request and/or go to the supplier to check the progress Procurement & Planning of auxiliary material required for the Operations manage, request and/or go to the supplier to check the progress As per production plan, Planning & scheduling of monthly requirement and analyse daily/weekly/monthly requirement and plan and act accordingly Problem solving about payment / quality / delivery issues Coordinate with Quality & Technical Department for any issue related Monitoring vendor data of delivery & quality rating in line with corporate guideline Daily activity (issuing orders, delivery organization of all material required from Operations) 12. Manage shipments from/to Italy from/to India (custom duties management included) Collaboration with CeF Italy Purchasing Office Collaboration with all CeF Italy departments and all CPT India departments (Logistic/Planning/Technical/Quality) Use CeF system Work in a team with other company departments Initial activities: coordinate who arrives for interventions at the plant (example the maintainer) Be the Indian reference during this start-up phase of the India plant. Preferred candidate profile Any graduate or post graduate who have working experience in Purchase Management of minimum 5 Years.
Posted 3 weeks ago
16.0 - 25.0 years
14 - 24 Lacs
Navi Mumbai
Work from Office
Designation - Head - Export Import Company - Leading Chemical Mfg. Company Job Location - Navi Mumbai - Head Office Qualification - Any Graduate / Post Graduate Experience - 15yr. to 25yrs. share with your friends. Required Candidate profile Handling entire Export Import work Documentation Team Handling Develop nd implement export-import strategies adherence to all international trade law, customs regulation, local compliance Cost Control
Posted 3 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Hyderabad
Work from Office
We are looking for someone who is Efficient in export logistics, documentation, coordination, tracking. Ensures timely dispatches, compliance, and data accuracy to streamline global shipments and support business growth. mail id career@shodhana.com
Posted 3 weeks ago
3.0 - 8.0 years
2 - 2 Lacs
Hyderabad, Jadcherla, Mahabubnagar
Work from Office
Hello Candidate, Greetings from Hungry Bird IT Consulting Services Pvt. Ltd.! We're hiring a Logistics Executive for our client. Job Title: Logistics Executive Department: Supply Chain / Logistics Location: Jadchelra , Hyderabad Employment Type: Full-time Job Summary: We are looking for a highly organized and detail-oriented Logistics Executive to oversee and coordinate the daily operations of our logistics and supply chain functions. The ideal candidate will ensure timely delivery, optimize processes, and maintain effective communication with suppliers, vendors, and internal teams. Key Responsibilities: Coordinate and monitor supply chain operations, including transportation, warehousing, and inventory management. Ensure goods are shipped and delivered on time and in excellent condition. Liaise with vendors, freight forwarders, and transport companies. Prepare and process shipping documents such as invoices, packing lists, bills of lading, and customs documentation. Monitor stock levels and update inventory records. Track shipments and address any issues or delays in a timely manner. Maintain accurate records of logistics activities and generate regular reports. Assist in cost control by evaluating transportation options and negotiating rates. Ensure compliance with company policies and relevant laws, regulations, and standards. Collaborate with procurement, warehouse, sales, and customer service teams to streamline operations. Qualifications and Skills: Bachelors degree in Logistics, Supply Chain Management, Business Administration, or a related field. 4 years of experience in logistics or supply chain operations. Strong knowledge of logistics procedures and regulations. Familiarity with ERP or logistics software (e.g., SAP, Oracle, WMS). Excellent organizational, problem-solving, and communication skills. Ability to work under pressure and meet tight deadlines. Attention to detail and accuracy. (Interested candidates can share their CV to Shreya@hungrybird.in or call on 9701432176) Please furnish the below-mentioned details that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: KRISHNA, HR MANAGER, 7 YEARS, 20 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards Shreya +91 9701432176
Posted 3 weeks ago
1.0 - 3.0 years
1 - 2 Lacs
Noida
Work from Office
Role & responsibilities Order Fulfillment: Ensure accurate picking, packing, and dispatch of orders. Logistics Coordination: Liaise with logistics partners or in-house transport teams. Documentation: Prepare invoices, packing lists, gate passes, and delivery challans. Tracking & Reporting: Track shipment status and report any delivery issues. Inventory Update: Update stock levels post-dispatch in coordination with warehouse. Compliance: Ensure goods are packed and shipped according to safety and regulatory standards.
Posted 3 weeks ago
2.0 - 4.0 years
1 - 3 Lacs
Latur, Amravati, Aurangabad
Work from Office
Roles and Responsibilities : Examine the levels of supplies and raw material to determine shortages. Document daily deliveries and shipments to update inventory. Prepare detailed reports on inventory operations, stock levels, and adjustments. Evaluate new inventory to ensure its ready for shipment. Perform daily analysis to predict potential inventory problems. Requirement :- Should have experience in inventory management and procurement management in healthcare industry. Bachelors degree in business administration, finance, or relevant field. Minimum of 2+ years experience in a similar role for Healthcare/Pharma industry. Analytical mind with strong attention to detail and handle the team. Excellent communication and leadership abilities. Should be aware about regents and its vendors. Location-Amravati,Aurangabad,Latur,Nashik Inventory Coordinator_Healthcare Industry Only_Mumbai, Nagpur - Butibori, Pune - Bavdhan, Solapur and Kolhapur
Posted 3 weeks ago
1.0 - 6.0 years
3 - 4 Lacs
Kanakapura, Bengaluru
Work from Office
Hi, Greetings from Delhivery Limited, India's largest supply Chain company. We are hiring Fresher Graduates or experienced people for the roles of Team Leads in our Last Mile Operations. Location : Harohalli, Kanakapura Road, Bangalore Role: Team Leader Experience Range : 1 to 7 Years Job Timings : Day Shift (Rotational shifts - No Night Shift) Job Description: Receiving packages on daily basis and assigning them to the delivery boys Smooth dispatching the volume and auditing Provide assistance to on-field delivery boy Should be able to manage shift and plan productivity Ensure smooth running of operations Must be a team player, by managing and supporting the team Must know to speak in Kannada. Must have team handling experience. Ready to report early morning subject to the requirements All interested candidates can share your CV to vedavyasa.t@delhivery.com You can refer your family members/Friends in case if they are looking for job.
Posted 3 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Rewari, Bawal
Work from Office
Role & responsibilities Transporters and CHA bills. Air/Sea shipments related documentation. Cordination with vendors. E-Way bills. Advanced Excel ( To maintain data ). Preferred candidate profile B.com
Posted 3 weeks ago
1.0 - 6.0 years
29 - 48 Lacs
, Australia
On-site
Responsibilities for Supply Chain Executives: Track inventory levels and ensure stock availability at different locations. Plan transportation routes and coordinate shipments efficiently. Responsibilities for Supply Chain Managers: Manage supplier relationships to ensure smooth operations. Ensure service agreements align with business needs and performance standards. Requirements: Must have minimum 01 year of professional experience. Diploma or Bachelor's Degree in the relevant field. Must be ready to relocate. Please Note: We have partnerships with multiple international employers and recruitment firms in Canada, Australia, and the United Kingdom. Your profile will be screened to determine the most suitable country based on eligibility.
Posted 3 weeks ago
1.0 - 4.0 years
1 - 5 Lacs
Mumbai
Work from Office
Roles and Responsibilities:- - Handle customer inquiries and provide accurate and timely responses via phone, email, or chat.- Resolve customer complaints and issues professionally and efficiently.- Collaborate with other departments to ensure prompt resolution of customer concerns.- Maintain a high level of product knowledge to effectively address customer inquiries.- Identify and implement process improvements to enhance the overall customer experience.- Monitor customer satisfaction levels and implement strategies to improve customer retention.- Train and mentor junior customer service representatives to ensure consistent service delivery.- Prepare and analyze customer service reports to identify trends and areas for improvement.- Assist in the development and implementation of customer service policies and procedures.- Stay updated on industry trends and best practices to provide exceptional customer service. Qualifications :-- Bachelor's degree in Business Administration or a related field.- Minimum of 1 year of experience in a customer service role, preferably in a supervisory capacity.- Excellent verbal and written communication skills.- Strong problem-solving and decision-making abilities.- Ability to work well under pressure and meet tight deadlines.- Proficient in using customer service software and Microsoft Office Suite.- Exceptional interpersonal skills and the ability to build rapport with customers.- Detail-oriented with excellent organizational skills.- Ability to work independently and as part of a team.- Flexibility to work in shifts, including weekends and holidays, if required. Soft Skills: -- Excellent verbal and written communication skills.- Strong problem-solving and decision-making abilities.- Ability to handle multiple tasks simultaneously while maintaining attention to detail.- Customer-focused mindset with a genuine passion for delivering exceptional service.- Proficient in using customer service software, CRM systems, and Microsoft Office Suite.- Ability to work in a fast-paced environment and adapt to changing priorities.- Empathy and patience when dealing with frustrated or upset customers. Technical Skills: -- Proficiency in using basic Excel functions, such as data entry, sorting, filtering, and basic formulas, is valuable for organizing and analyzing customer data, creating reports, and maintaining accurate records.- Familiarity with tracking websites and systems (e.g., shipment tracking platforms) enables you to assist customers in tracking their orders, providing real-time updates, and addressing any delivery-related concerns.- Strong email management skills, including drafting professional and concise emails, organizing and prioritizing incoming emails, and responding promptly, are essential for efficient communication with customers and colleagues. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 3 weeks ago
1.0 - 2.0 years
3 - 6 Lacs
Chennai
Work from Office
About The Role :- To make calls for leads provided and arrange meetings with customers.- Prepare and send rate quotations to new and existing customers in consultation with sales team.- Follow up with customers for getting bookings and feedback on quotations.- Follow up with operation/CS team for booking/shipment status.- Bring customer on board basis self with be added advantage.- Maintain MIS for sales team of calls/inquiries/business conversion.Requirement :- Should be Graduate, fresher or 1-2 years of experience, fluent in English , Can do tele sales, Industry knowledge would added advantage, preferably from Call Centre/BPO sector.Note - Only Females with Presentable This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 3 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
Mumbai
Work from Office
Customer Service Executive NIGHT SHIFT Male candidates only Key Responsibilities 1. Assist Buyers with Order Status: Retrieve and update order information accurately and efficiently. Provide buyers with real-time updates on their order status, including tracking information, shipment details, and estimated delivery times. Resolve any issues related to order tracking, delivery delays, or missing items by coordinating with the appropriate teams. 2. Attend Incoming Calls: Answer incoming calls in a timely and professional manner. Listen actively to buyer concerns and inquiries and provide appropriate solutions or escalate to the relevant department, if necessary. Maintain a friendly and customer-centric approach while handling calls. 3. Resolve Buyer Queries: Respond promptly to buyer inquiries via email, call, and chat channels. Provide accurate and helpful information to address buyer concerns, product inquiries, and service-related issues. Demonstrate empathy, patience, and professionalism while addressing buyer concerns. 4. Handle Return Cases: Process return requests efficiently and accurately. Assist buyers in understanding the return process, including providing information on return policies, procedures, and any required documentation. Coordinate with relevant departments to ensure smooth and timely return processing. 5. Maintain Customer Service Standards: Ensure adherence to established customer service standards and protocols. Strive to exceed customer expectations by delivering exceptional service experiences. Continuously develop product knowledge and stay updated on company policies and procedures. Qualification- Any Graduate / HSC passed with relevant experience (Min 6 months). This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 3 weeks ago
0.0 - 2.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Department Retail Operations Education Bachelor's Degree in any discipline Experience 0 - 2 years of Experience in Retail Work Location Kempegowda International Airport, Bangalore Work Timings Roster Pattern - 1 Day, 1 Night, 2 Offs Role Profile Key Accountabilities - Ensure high levels of customer satisfaction through excellent sales service - Maintain outstanding store condition and visual merchandising standards - Maintain a fully stocked store - Ascertain customers' needs and wants - Recommend and display items that match customer needs - Welcome and greet customers - Manage point-of-sale processes - Actively involve in the receiving of new shipments - Keep up to date with product information - Accurately describe product features and benefits - Follow companies policies and procedures - Basic understanding of sales principles and customer service practices - Proficiency in English - Solid communication and interpersonal skills - Customer service focus - Friendly, helpful, confident and engaging personality This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 3 weeks ago
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