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Senior Technical Support Executive JiBe ERP

3.0 - 7.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Senior Technical Support Executive at JiBe, you will be responsible for providing support to vessels and remote offices related to IT hardware and software for office/vessel users. You will assist the Support Team in translating business complexities or issues to internal functional subgroups and vice versa. Your duties will include troubleshooting and diagnosing underlying root causes of issues, managing user administration for JiBe internal access rights, and onboarding new clients" user base. Additionally, you will train ship/office staff on controlling and minimizing communication costs and understand clients" business requirements. Key Responsibilities: - Provide support to vessels...

Posted 1 day ago

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