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6.0 - 10.0 years
0 Lacs
telangana
On-site
As a Customer Success Manager Team Lead, your role will involve overseeing a team of customer success executives who cater to medical device clients. You will need to strike a balance between direct customer interactions and effective leadership to ensure service quality, manage team performance, handle escalations, and drive customer satisfaction. Key Responsibilities: - Lead, mentor, and manage a team of customer success executives, which includes tasks such as shift planning, workload allocation, and performance monitoring. - Handle escalated or challenging customer situations with professionalism, setting a positive example for your team. - Guide the team in effectively managing client journeys, ensuring prompt responses and delivering high-quality support. - Monitor key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction, providing regular feedback to the team. - Conduct training, coaching, and knowledge-sharing sessions to enhance the team's capabilities. - Collaborate with sales, product, and technical teams to address customer needs and escalations efficiently. - Prepare and share team performance reports with management, highlighting areas of improvement and any existing gaps. - Implement best practices for customer engagement, compliance, and the utilization of medical device solutions. - Drive customer success strategies aimed at enhancing retention, adoption, and overall satisfaction. Requirements: Qualifications & Skills: - A Bachelor's degree in Healthcare, Biomedical Engineering, Life Sciences, or Business Management (a Master's degree is preferred). - 5-7 years of experience in Customer Success/Client Services within the Medical Devices/Healthcare/Consumer Electronics industry, with at least 2+ years in a team lead or supervisory position. - Possess strong people management skills, including expertise in shift scheduling, coaching, and performance management. - Demonstrated experience in handling escalations, challenging clients, and conflict resolution. - Excellent communication and interpersonal skills, with the ability to influence and motivate your team effectively. - Proficiency in healthcare compliance standards and knowledge of medical device workflows. - Analytical and process-oriented mindset, with the capability to track KPIs and drive continuous improvements. - Willingness to occasionally travel for client visits or to provide support to the team.,
Posted 3 days ago
13.0 - 18.0 years
20 - 25 Lacs
bhiwadi
Work from Office
Managing and directing production processes while ensuring optimum utilization of resources to increase cost savings, quality, yields, output and efficiency of production. inspections, testing and other customer inspections like ARAI/COP Required Candidate profile Exp: 14+ yrs in Genset Production, Bachelor of Engineering / Diploma in Mechanical, Team Player, Good time Management, Good Communication Skills
Posted 4 days ago
2.0 - 7.0 years
3 - 8 Lacs
ahmedabad
Work from Office
We are looking for a **Production Supervisor*responsible for ensuring daily and monthly production targets are met while maintaining high-quality standards. The role involves closely monitoring operational process
Posted 4 days ago
2.0 - 7.0 years
2 - 7 Lacs
gurugram
Work from Office
To train 10th/12th passed out students in Automotive Manufacturing technology Sound knowledge in Mechanical and automobile subjects, to train the students as per syllabus Should be able to connect with the students and guide them
Posted 4 days ago
2.0 - 5.0 years
3 - 6 Lacs
mysuru
Work from Office
Experience : 2 to 5 years Location : Mysuru, Karnataka Roles and Responsibilities : Develop and implement manpower planning to meet production requirements. Troubleshoot and resolve daily manufacturing issues to minimize downtime. Ensure strict adherence to shift production plans and timelines. Demonstrate expertise in CNC machines, cutting tools, and their applications. Monitor and analyze daily rejections, identify root causes, and implement corrective actions. Achieve daily target costs for all manufacturing cost elements, including materials and operations. Ensure active participation in Quality Control Circles (QCC) and drive suggestion schemes for process improvement. Promote and enforce 5S standards and safe working practices across the production floor. Track abnormalities in processes or equipment and ensure timely closure of issues. Drive Total Quality Management (TQM) and Total Productive Maintenance (TPM) practices within the manufacturing setup. Apply Statistical Process Control (SPC) techniques to monitor and improve production processes Desired Profile : 1) Strong in production planning and troubleshooting 2) Experience in automotive industry will be preferred 3) Good communication and interpersonal skills
Posted 4 days ago
4.0 - 9.0 years
4 - 8 Lacs
bengaluru
Work from Office
To monitor shift activities, plan ensure timely production completion activities as per plan & dispatch thereby ensuring optimal utilization of resources &ensuring quality standards being maintained at all time Train new employees
Posted 4 days ago
2.0 - 7.0 years
2 - 7 Lacs
gurugram
Work from Office
Training Officer-Production (Mechanical/Automobile) - Gurgaon Capital Placement Services 2 - 7 years Industry Education / Teaching / Training / Counselling / Academic Qualification B.E Key Skills Automobile Trainer Engineer Trainee Production DIPL
Posted 4 days ago
2.0 - 7.0 years
2 - 7 Lacs
gurugram
Hybrid
Training Needs Assessment: Conduct regular assessments to identify skill gaps and training requirements within the production team. Required Candidate profile Curriculum Development: Design and develop comprehensive training materials, including manuals, guides, and visual aids, tailored to the production environment.
Posted 4 days ago
3.0 - 7.0 years
4 - 8 Lacs
rajkot
Work from Office
Job Title: Assistant Production Manager Company: Vitrum Slimline Systems Pvt Ltd Location: Factory, Anandpur Job Description: We are seeking an experienced Assistant Production Manager to oversee daily factory operations, manage production teams, and ensure quality manufacturing of slimline aluminium windows and doors. The ideal candidate will have a strong background in CNC machining, process optimization, and team leadership in a manufacturing setup. Key Responsibilities: Manage end-to-end production processes to meet quality and delivery standards Collaborate with engineering to implement process improvements Prepare daily, weekly, and monthly performance reports (KRA) Lead hiring, training, and performance management for production staff Ensure compliance with safety and regulatory standards Manage inventory and resolve production issues proactively Work cross-functionally with Sales and Customer Service Candidate Profile: 3+ years in a production management role, preferably in aluminium/window fabrication CNC machining experience (min. 2 years), with basic maintenance knowledge Strong leadership, problem-solving, and communication skills Proficient in MS Office and production software Apply now to be part of an innovative and quality-driven organization!
Posted 4 days ago
2.0 - 5.0 years
2 - 3 Lacs
kolhapur
Work from Office
Responsibilities: * Manage operations during shifts * Oversee chemical, mechanical & electrical processes * Ensure safe production environment * Handle manpower effectively * Plan & execute shift schedules Health insurance
Posted 4 days ago
2.0 - 6.0 years
2 - 3 Lacs
ahmedabad
Hybrid
Supervise and coordinate the activities of production operators on the filling and packing lines. Monitor the operation of fully automated, air pressure-based machines to ensure they are running at optimal efficiency. Conduct start-up and shut-down procedures for the production line. Perform regular quality checks on products (e.g., fill levels, packaging integrity, scent accuracy) in accordance with company standards. Meet daily and weekly production schedules and output targets. Enforce strict adherence to safety protocols, Good Manufacturing Practices (GMP), and standard operating procedures (SOPs). Identify and troubleshoot minor operational issues to minimize downtime. Train new operators on machine operation, safety procedures, and quality control measures. Maintain accurate production records, including output, waste, and downtime logs. Collaborate with the Maintenance and Quality Assurance departments to resolve complex issues
Posted 4 days ago
3.0 - 4.0 years
2 - 3 Lacs
hyderabad
Work from Office
Role & responsibilities man power handeling. should have idea on all machining process like cnc turning, manual turning, drilling, tapping, milling, plating process, castings, blackening. Should have experience manufacturing industry. Preferred candidate profile
Posted 5 days ago
8.0 - 12.0 years
6 - 8 Lacs
panvel
Work from Office
Operating process activities from raw material receiving to finish product Handling of equipment’s like compressor, classifier, dryer, pelletizer, bucket elevator, pumps etc. Run the process with given productivity & optimum efficiency Making report Required Candidate profile Preferred: Candidate from carbon industry. Only male candidates required.
Posted 5 days ago
4.0 - 6.0 years
3 - 5 Lacs
chandigarh
Work from Office
This role is responsible for work allocation as per production plan in different departments like Laser, Punching, Bending, Cutting drilling, welding, assembly Supervise and manage a specific production shift Shall Be ready to work in shifts Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU
Posted 5 days ago
4.0 - 6.0 years
3 - 5 Lacs
pune
Work from Office
This role is responsible for work allocation as per production plan in different departments like Laser, Punching, Bending, Cutting drilling, welding, assembly Supervise and manage a specific production shift Shall Be ready to work in shifts Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU
Posted 5 days ago
4.0 - 6.0 years
3 - 5 Lacs
amreli
Work from Office
This role is responsible for work allocation as per production plan in different departments like Laser, Punching, Bending, Cutting drilling, welding, assembly Supervise and manage a specific production shift Shall Be ready to work in shifts Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU
Posted 5 days ago
4.0 - 6.0 years
3 - 5 Lacs
ahmedabad
Work from Office
This role is responsible for work allocation as per production plan in different departments like Laser, Punching, Bending, Cutting drilling, welding, assembly Supervise and manage a specific production shift Shall Be ready to work in shifts Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU
Posted 5 days ago
4.0 - 6.0 years
3 - 5 Lacs
hubli
Work from Office
This role is responsible for work allocation as per production plan in different departments like Laser, Punching, Bending, Cutting drilling, welding, assembly Supervise and manage a specific production shift Shall Be ready to work in shifts Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU
Posted 5 days ago
4.0 - 6.0 years
3 - 5 Lacs
hyderabad
Work from Office
This role is responsible for work allocation as per production plan in different departments like Laser, Punching, Bending, Cutting drilling, welding, assembly Supervise and manage a specific production shift Shall Be ready to work in shifts Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU
Posted 5 days ago
4.0 - 6.0 years
3 - 5 Lacs
junagadh
Work from Office
This role is responsible for work allocation as per production plan in different departments like Laser, Punching, Bending, Cutting drilling, welding, assembly Supervise and manage a specific production shift Shall Be ready to work in shifts Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU
Posted 5 days ago
4.0 - 6.0 years
3 - 5 Lacs
belgaum
Work from Office
This role is responsible for work allocation as per production plan in different departments like Laser, Punching, Bending, Cutting drilling, welding, assembly Supervise and manage a specific production shift Shall Be ready to work in shifts Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU
Posted 5 days ago
4.0 - 6.0 years
3 - 5 Lacs
ranipet
Work from Office
This role is responsible for work allocation as per production plan in different departments like Laser, Punching, Bending, Cutting drilling, welding, assembly Supervise and manage a specific production shift Shall Be ready to work in shifts Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU
Posted 5 days ago
4.0 - 6.0 years
3 - 5 Lacs
gir
Work from Office
This role is responsible for work allocation as per production plan in different departments like Laser, Punching, Bending, Cutting drilling, welding, assembly Supervise and manage a specific production shift Shall Be ready to work in shifts Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU
Posted 5 days ago
4.0 - 6.0 years
3 - 5 Lacs
bengaluru
Work from Office
This role is responsible for work allocation as per production plan in different departments like Laser, Punching, Bending, Cutting drilling, welding, assembly Supervise and manage a specific production shift Shall Be ready to work in shifts Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU
Posted 5 days ago
4.0 - 6.0 years
3 - 5 Lacs
tirunelveli
Work from Office
This role is responsible for work allocation as per production plan in different departments like Laser, Punching, Bending, Cutting drilling, welding, assembly Supervise and manage a specific production shift Shall Be ready to work in shifts Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU
Posted 5 days ago
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