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3.0 - 6.0 years
3 - 6 Lacs
Kanpur Dehat
Work from Office
Role & responsibilities: 1) Shift coordination and production oversight 2)Quality Assurance and process control 3)Safety and compliance
Posted 1 month ago
3.0 - 8.0 years
3 - 4 Lacs
Pune, North Goa, Mumbai (All Areas)
Work from Office
Role & responsibilities A Shift Manager is a professional who oversees operations when the Assistant Manager isn't present. They work hard to ensure customers receive good service and stay on task. A Shift Manager may also dictate employees' hours. Responsibilities Opening or closing the restaurant. Greeting and assisting customers. Establish tasks for employees to ensure a clean workplace, this includes stocking supplies and maintaining clean restrooms and public spaces. Manage dining reservations. Arrange to have shifts covered (e.g. when employees take time off) Help staff resolve on-the-job challenges Track daily costs and revenues Balance the cash register at the end of the shift. Ensure client satisfaction and gracefully handle any complaints. Open or close the restaurant (when responsible for the first or last shift). Inform the next Shift Manager about pending tasks. Report maintenance and training needs. Ensuring compliance with safety regulations Actively seek to resolve any concerns while adhering to the company policy and standards of behaviour. Train new hires on the standards and procedures of the company, from how to handle a negative customer experience to how to properly serve customers. Oversee and administer tests to see that all employees have a firm understanding of company policy, such as schedule changes and calling into work. Recognize outstanding employees for exemplary work and call attention to workers that are professional and meet their goals. Preferred candidate profile Proven experience as a Shift Manager or relevant role in a restaurant. Good knowledge of restaurant operations (like managing reservations and payments) Availability to work different shifts, including weekends. Basic knowledge of bookkeeping procedures. A customer service approach with the ability to manage complaints with professionalism Excellent organizational skills Team management abilities BSc in Restaurant Management, Business Administration or similar field. Certification from a culinary school is added advantage.
Posted 1 month ago
2.0 - 7.0 years
3 - 5 Lacs
Nellore, Andhra Pradesh, India
On-site
Operate and maintain chemical refinery operations. Significant experience operating and handling centrifugal separators, bleachers, and deodorizers. Handle acid oil. Record and monitor equipment parameters during shifts. Follow safety, food safety, and HACCP standards. Conduct pre-shift risk assessments and toolbox talks with the entire team. Ensure proper utilization of manpower. Sustain 5S and housekeeping in the ammonia plant. Ensure online quality checks of cold room parameters. Perform regular machine health check-ups and follow scheduled machine maintenance. Minimize wastage and damage regarding oil and packing materials. Maintain shift records and logbooks, and ensure proper handover/takeover procedures.
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Role: Deputy Delivery Hub Manager Location : Bangalore Compensation: CTC offered for Full time employees with 4 L CTC. Qualification: Any Graduate Job Role and Responsibilty: Oversee end-to-end dark store operations, including inventory, staffing, and training. Manage rider operations, from onboarding to productivity. Plan infrastructure and manpower needs. Develop and implement SOPs for efficiency. Foster continuous improvement through lean practices. Collaborate cross-functionally and drive innovation. Embody Zeptos ownership culture.
Posted 1 month ago
6.0 - 10.0 years
4 - 6 Lacs
Gandhinagar, Himatnagar, Ahmedabad
Work from Office
Job title: Department Manager Experience: 6-10 yrs Location: Ahmadabad, Gujarat Age-32 years(Max) Industry: Hospitality / QSR/ Manufacturing/ Cinema Role & responsibilities Timely opening of Store and adherence to all the processes at store opening Optimum utilisation of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service Safety of staff, Customers and assets, avoid loss of sale Smooth Stores operation Statutory Compliance Interested candidates can share there updated resume on: Mail: hrd.roahmedabad2@dmartindia.com
Posted 1 month ago
3.0 - 6.0 years
1 - 4 Lacs
Chennai, Bengaluru
Work from Office
Role & responsibilities Train housekeepers on cleaning and maintenance tasks • Oversee staff on a daily basis • Check Work Stations and common areas, including stairways and outside areas, for cleanliness • Schedule shifts and arrange for replacements incases of absence • Establish and educate staff on cleanliness, tidiness, on various machineries use in facility and hygiene standards • Motivate team members and resolve any issues that occur on the job • Respond to client complaints and special requests • Monitor and replenish cleaning products stock including on floor • Plan and execute in deep cleaning as and when required • Ensure compliance with safety and sanitation policies in all areas Opening locations - Chennai & Bengaluru Interested call @ 9791323171 (Whatsapp) Preferred candidate profile Any degree with relevant experience in facility and system knowledge required .
Posted 1 month ago
3.0 - 5.0 years
3 - 5 Lacs
Hosur
Work from Office
a) To get daily production targets for all manufacturing & assembly lines from Production Shift in-charge. b) Daily monitor the status & availability of manpower, Tools, inserts, jigs, fixtures & other consumables to carry out the production c) Daily arrange the production lines for manufacturing with required & defined resources (manpower, materials, tools, & consumables) within the 10min of shift start. d) To ensure the daily maintenance of machines are carried out. e) To engage qualified / skilled operators on all critical process. f) To monitor the production output on hourly & daily basis. g) To implement the control on 4M change. h) To assist operators in setting adjustments during change of tools and job setups. i) To ensure the operators are changing the tools & inserts as per their standard life. j) To ensure the PED engineers are carried out fixture calibration / audits as per the schedule. k) To monitor all the Poka Yokes working conditions in the line. l) Co-ordination with stores-in charge and other line supervisors for receiving of materials from stores and other lines respectively. m) To train the new & existing operators on respective process & products to improve his / her skill competency. n) To monitor the OEE for bottle neck / critical machines of the manufacturing & assembly lines. o) Analysis of Nonconforming process & products and to take corrective actions for the same. p) Analysis of production loss & to take corrective actions for the same. q) To inform Production Shift in-charge and DH-Production about nonconformities in shifts. r) Communicate all the daily production related activities to shift reliever through Log Book. s) To maintain & implement 5S in their department. t) To raise the Breakdown intimation slip when there is breakdown of machine. u) To change the Job setups from one machine to another machine if the machine is producing nonconforming parts / breakdown after getting approval from dept. Head Strong problem-solving and troubleshooting skills are needed to identify and resolve issues during shift Hours.
Posted 1 month ago
2.0 - 5.0 years
1 - 2 Lacs
Mumbai Suburban
Work from Office
Chef de Partie (Head of Kitchen Ops) – NK’s Janta Kitchen Lead daily kitchen ops, manage prep & team, maintain hygiene & inventory. Must have 3–5 yrs exp (cloud kitchen/QSR preferred) & strong culinary skills. Based in Andheri West. Perks and benefits Paid Leaves Paid Sick Leaves Meals Provided
Posted 1 month ago
0.0 - 6.0 years
2 - 8 Lacs
Ghaziabad
Work from Office
Jubilant Foodworks Limited is looking for MIT Shift Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.
Posted 1 month ago
1.0 - 5.0 years
2 - 3 Lacs
Sonipat
Work from Office
A Shift Manager in a Quick Service Restaurant (QSR) in India is responsible for overseeing the daily operations of the restaurant during their assigned shift . This includes ensuring customer satisfaction, staff efficiency, and compliance with company standards and food safety regulations. They also act as a key support to the Restaurant Manager in leading the team and maintaining operational excellence. Key Responsibilities: Team Supervision: Managing and motivating team members, delegating tasks, and ensuring staff performance. Customer Service: Providing excellent customer service, handling customer complaints, and maintaining a positive dining experience. Operations & Inventory Management: Overseeing daily operations, maintaining inventory levels, and ensuring smooth workflow. Reporting: Preparing and submitting shift reports, including sales, customer feedback, and operational challenges. Food Safety: Ensuring adherence to food safety standards and hygiene protocols. Training: Assisting in the training and development of new staff members. Cost Control: Tracking daily costs and revenues, and identifying areas for potential cost savings. Maintaining Logbook: Maintaining accurate records of daily activities and any issues that arise. Shift Planning: Creating work schedules and assigning tasks to employees. Stock Management: Managing inventory levels, placing orders, and ensuring sufficient supplies. Skills Required: Strong leadership and communication skills. Excellent customer service skills. Ability to manage and motivate a team. Problem-solving and decision-making skills. Organizational and time management skills. Knowledge of food safety and hygiene standards. Inventory management experience. Basic computer skills. Experience in a QSR or food and beverage industry is preferred
Posted 1 month ago
5.0 - 10.0 years
4 - 7 Lacs
Visakhapatnam, Parwada
Work from Office
Supervise daily production activities & ensure timely execution of manufacturing plans Monitor batch operations and processes as per SOPs & BMRs/BPRs. Troubleshooting, Maintain compliance with cGMP, EHS, & regulatory standards. Required Candidate profile 5 – 10 years of experience in Bulk Drugs / API / Intermediates / Fine Chemicals / Specialty Chemicals. B.Tech / Diploma in Chemical Engineering Must be well versed in Telugu speaking Perks and benefits Canteen/Transportation/GTLI/GPA/GMC
Posted 1 month ago
4.0 - 9.0 years
4 - 9 Lacs
Bahadurgarh, Haryana, India
On-site
Role & responsibilities : He should able to handle overall manpower of Shift. Should be good knowledge of Eva injection moulding Rejection analysis approach should be clear accordingly 4M Should be good focus on shop floor visual mgmt. Good knowledge of 5S System Good knowledge of process optimization Well knowledge of production fundamental tool (Productivity, cycle time study & trouble-shooting Should aware about of IMS DOCUMENT Preferred candidate profile : Diploma or B.tech and minimum 3 years of experience Perks and benefits : As per industry standards, PF, Medical insurance, Gratuity, Term insurance, Accidental insurance,
Posted 1 month ago
3.0 - 8.0 years
2 - 4 Lacs
Anand
Work from Office
We refer to an opening for the Shift Manager (QSR/FOOD) position in our company Theobroma Foods PVT Ltd. to be based in Anand, Gujarat. Company Profile: Theobroma means 'Food of the Gods' in Greek, befitting our exclusive and indulgent offerings, including brownies, cakes, desserts, chocolates, breads, and savories. From our humble beginnings in 2004, when the first Theobroma pastry store opened its doors at the iconic Cusrow Baug at Colaba Causeway (Mumbai), we've grown to become a Pan-India chain of patisseries with stores in over 20 cities. Our mission is to spread happiness by serving smiles on a plate, and this journey continues as we open Theobroma patisseries across the country. For More Information about the Company: LinkedIn - https://www.linkedin.com/company/theobroma-foods-private-limited/ Website - https://theobroma.in/ Facebook - https://www.facebook.com/theobromaindia/ Instagram - https://www.instagram.com/theobromapatisserie/?hl=en YouTube - https://www.youtube.com/@theobromapatisserieindia JOB DESCRIPTION: To conduct the briefs of the team members at the commencement of the shift Open or close the restaurant (when responsible for the first or last shift) To check the table set up, cleanliness, AC temperature at the commencement of Shift To supervise and guide the team members in performing their work Delegate tasks to restaurant staff and supervise their performance Manage dining reservations Maintain a fully stocked inventory and order food supplies, as needed To promote and upsell the special menus and services Arrange to have shifts covered (e.g. when employees take time off) Help staff resolve on-the-job challenges Track daily costs and revenues Balance the cash register at the end of the shift Coordinate with suppliers as they deliver food product orders Ensure client satisfaction and gracefully handle any complaints To check the restaurant set up at the commencement of the shift To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements, etc To approve the stores' requisitions of the various items required at a restaurant Inform the next Shift Manager about pending tasks Report maintenance and training needs. To plan and prepare the action plan for handling busy operations time To check with the kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To comply with all health and safety regulations To maintain the logbook and to make necessary entries for further prompt action ADMINISTRATIVE JOB DESCRIPTION: To approve leaves of the team members To prepare the duty roster of the team members of a restaurant To conduct the training for team members as per the training calendar Reporting to: Area Manager & General Manager Outlet Location Unit No 03, Besides The Raymond shop, Radhaswami Sayujya, opp. : V C Patel School, Mahadev, Vallabh Vidyanagar, Anand, Gujarat 388120 Shift Timing: 7 AM to 4 PM & 3 PM to 12 PM In that context, please let us know the following: 1. Your interest in working with Theobroma Foods Pvt. Ltd. (Y/N) 2. Present CTC In Lacs per annum (Fixed + Variable separately) 3. Expected CTC in Lacs per annum 4. Detailed CV in Word format (very important). 5. Last 3 months salary slip 6. Notice period. 7. Current Job Location 8. Willingness to be stationed at Anand, Gujarat? (Y/N) 9. If you have ever applied to/contacted by any consultant or b Theobroma Foods Pvt. Ltd. for any positions in their organization. (Y/N). If yes, give details. 10. Kindly inform us of any physical handicap or critical illness, if any, which may affect your work. 11. Please send details of any kind of bond you might have signed with your current organization (for training, non-compete, non-disclosure, etc) Kindly reply to all the questions in the e-mail to take your candidature forward. Please treat this as urgent and reply under the same subject line. Kindly send your updated resume to sujal.patel@theobroma.in Alternatively, you can share it via WhatsApp at 97121 48353. Regards Sujal Patel Manager HR +91- 97121 48353 sujal.patel@theobroma.in THEOBROMA FOODS PVT. LTD. Block/Survey No 26,27,40 & 41, Sector -3, Akshar Industrial Park, Opp, Zydus Cadila Pharma, Village: Vasna Chacharavadi, Changodar, Tal: Sanad, Dist: Ahmedabad 382213, Gujarat, India.
Posted 1 month ago
2.0 - 7.0 years
3 - 4 Lacs
Gandhinagar, Ahmedabad, Rajkot
Work from Office
Role & responsibilities Able to manage a group of people. Achieving Kitchen Top Line & Bottom Line Creating a great customer pool and maintaining high retention and ratings in own and aggregator platforms. Recruiting, Training and developing the people in the kitchen to the next level using the right tools. Managing P&L, Controlling the expenses within the budget and delivering profitability. Maintaining the inventory at the kitchen level without any discrepancies. Ensuring the compliance of team health and safety. Managing the marketing promotion at kitchen level to ensure better customer ratings. Handling customer complaints and giving the right solution on TAT. Managing SLM brands to make the direct profit in the kitchen Managing the internal process & new launch audits to show the best operation excellence. Maintain license of the kitchen to handle the external audits (Gov.) Maintaining and tracking the employee attendance at the kitchen Plan & complete the kitchen level Training Good Communication skills & able to respond to mails. Preferred candidate profile QSR
Posted 1 month ago
8.0 - 12.0 years
4 - 5 Lacs
Phalodi
Work from Office
EXPERIENCE IN POWER PLANT (AFBC BOILER AND BOILER LIGHT UP AND SHIFT HANDLING) Mechanical Knowledge Plant Monitoring overseeing the Mech. operations of the power plant during their assigned shift, ensuring safe and efficient operation of the plant
Posted 1 month ago
5.0 - 10.0 years
7 - 9 Lacs
Oragadam, Chennai, Kanchipuram
Work from Office
Role & responsibilities 1. Monitor completion of daily, weekly and Monthly production targets adhering to defined standards of cost, quality and time for own plant. Adhere to the Standard Operating Procedures of the manufaturing process. 2 .Ensure efficiency management by analyzing the consumption pattern of various raw material/intermediate products, power and fuel utilization; understand deviations from the expected consumption pattern and initiate action if required. 3. Guide the development and adherence to SOPs for all production, quality and maintenance processes; Lead implementation of ISO, OHSAS certifications. 4.Oversee planning and scheduling of maintenance activities to ensure that preventive maintenance is carried out as per schedule and downtime is reduced in order to maximize unit uptime and optimize capacity utilization of the Unit. 5. Monitor Plant OEE/OLE to ensure optimum utilization of assets and resources on a weekly basis; Monitor loss due to breakdown of critical machines/lines and direct resolution. 6. Monitor safety programs and resolve issues to ensure a safe and healthy working environment for the employees; Initiate prompt action to prevent or control abnormal/emergency breakdown conditions. 7. Ensure that finished goods are manufactured as per the customer requirements in a timely and accurate manner and oversee coordination with SCM team for proper packaging and dispatch of the same leading to customer delight. 8.Lead deployment of energy conservation and reduction of losses from plant operations. 9. Monitor adherence to the manufacturing process to achieve throughput yield and desired quality of products . 10. Multi skilling of operators / Contract employees to create a skilled workforce. Retention of critical resources, Succession planning of critical operators.
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Hyderabad - All Locations Store Management Shift Management Overall operations of the Stores Regards Shahnawaz - 8287128734 Preeti - 9958488601 Sampanya - 6205319184
Posted 1 month ago
2.0 - 3.0 years
3 - 6 Lacs
Gurugram
Work from Office
We are seeking a passionate and experienced Assistant Restaurant / Restaurant Manager to join our dynamic team at our restaurant and banquet based in Gurgaon. Your Day to Day Drive commercial success by ensuring smooth daily operations. Elevate the guest dining, banquet and beverage experience through exceptional service. Maintain high-quality standards for food and beverage offerings. Inspire and lead a team to achieve departmental revenue and profit targets. Sending daily, weekly and monthly MIS reports as per requirements. What We Need From You Demonstrated ability to interact with customers, employees and third parties that reflects highly on the restaurant, banquets, the brand and the Company. Safe Food Handling certification Problem solving, reasoning, motivating, organisational and training abilities. Excellent verbal and written English skills Good numerical and analytical skills Leadership Skill Diploma in Hospitality Management, Food & Beverage, or related field. 2-3 years related experience, including supervisory experience, or an equivalent combination of education and experience.
Posted 1 month ago
1.0 - 6.0 years
2 - 3 Lacs
Chennai
Work from Office
Store Management Shift Management Overall operations of the Stores Locations - Chennai All Areas Regards Shahnawaz - 8287128734 Preeti - 9958488601
Posted 1 month ago
8.0 - 12.0 years
12 - 15 Lacs
Halol
Work from Office
Role and Responsibilities: (will include but not be limited to the following) Ensure safety in packing lines and process, packing process adhere to production plan Packaging manpower shift scheduling, Overseeing offline and online packing lines. MRP printing process ensure as per quality expectation. Ensure company Quality standards are met in packing process, Ensure availability of PPM and SPM, Manpower optimization and training and development of them. Performance improvement in packing lines, Reduction in cost of manufacturing in packing process (cost saving kaizens) Monitor and control the resources required on packing lines, Ensure delivery timelines are met. Production booking and closing in system. Ensure shift log books are properly maintained. Optimum Utilization Primary Packing Material. Ensure PM Availability as per Prod Plan. Customer complaint analysis, CAPA and root cause finding awareness. Qualifications, Education & Work Experience Requirements Graduation in Any Field (8-10 years work experience in Packing department) Preferred Skills MS Excel SAP Multi-tasking Attention to detail
Posted 1 month ago
5.0 - 8.0 years
2 - 4 Lacs
Chennai
Work from Office
Kindly fill the below form for registration; https://forms.gle/WKWWAQe2RsKPC8bs6 Job Description: Description Performance Indicators Production Planning & Ware housing Overseeing overall Procurement activities. Implementing effective techniques to bring efficiency in operations. Improve quality standards & achieve maximum cost savings. Handling stores operations ensuring optimum inventory levels to achieve maximum cost savings without hampering the production & distribution process. Zero stock out situations Feedback from operations team Yield report Internal & external Audits Commissary Scorecard Inventory Holding Supply Chain Management Sustaining the existing network & managing the supply chain for items, ensuring timely distribution of the merchandise to the stores. Monitoring availability of stock, making appropriate arrangements to ensure on time deliveries; Managing logistics operations, involving and coordinating with various & other external agencies to achieve seamless & cost- effective transport solutions. No stock out Qtrly feedback from operations team Budget controls as per actual budgets Internal & External Audits Quality Assurance To insure the quality parameters to be followed during the operations. Customer (Internal / external) Satisfaction Commissary Scorecard Meeting all internal audit requirements. Operations & Management Identifying areas of obstruction/breakdowns and taking steps to rectify the equipment through application of trouble shooting tools. Coordinating and planning the logistic need for the region and other regional commissaries. Ensuring optimum utilization of manpower and machinery towards the output. Ensuring good manufacturing practices are being followed and ensuring strict adherence to quality standards laid down by Dominos Pizza International Limited. Internal & External Audits Business partner feedbacks. KRA achievements and tracking.
Posted 1 month ago
2.0 - 4.0 years
0 - 3 Lacs
Chennai
Work from Office
Kindly fill the below mentioned form for registration; https://forms.gle/WKWWAQe2RsKPC8bs6 Qualification - 3 Years Hotel Management Degree or Any Graduate Experience - Minimum 0-2 years experience in Food Services or Retail industry & IHM Freshers Salary - 17,000 to 21,000(Take home) + Incentives + PF & ESI Mandatory Things: 1. Candidate should know Tamil. 2. Candidate should have Driving License 3. Candidate must have degree. Job Description Leads Operational Excellence and the Guest Experience: 1. Role models expected behavior and coaches team on hospitality standards 3. Executes processes that ensure the restaurant meets safety and sanitation standards 4. Executes processes that ensure inside and outside cleanliness standards are met 5. Ensures self and team handles all Guest concerns utilizing LEADS with a sense of urgency 6. Responds to all Guest feedback with action plans to address opportunities 7. Ensures all shifts are appropriately staffed to achieve service with speed goals 9. Empowers the team to satisfy Guest needs and resolve concerns 10. Removes barriers to delivering Hospitality behaviors 11. Communicates Guest feedback to the team and involve in action plans to resolve issues Builds Team Talent: 1. Handles all employee concerns with a sense of urgency 2. Treats all team members fairly and with respect 3. Ensures no team members is placed in position until all training is complete 4. Provides regular communication to team including goals and results 5. Source, trains, retains, and develops team members that improve the Guest experience 6.Executes team service through effective scheduling, cross training, and deployment 7. Executes development plans for talented team members to grow their career Drives Sales Growth: 1. Owns local store marketing in trade area, becoming integrated into the community 2. Tracks results 3. Involves entire team by communicating goals, results, and action plans 4. Ensures the restaurant is well maintained including cleanliness 5. Ensure all products are available to Guests every shift and execute all products to standard 6.Utilizes appropriate suggestive selling Plans and Communicates: 1. Discusses issues with other managers 2.Discusses shift plan with team 3. Involves entire team by communicating goals, results, and action plans 4. Makes adjustments to assignments during the shift to achieve goals 5. Ensures self and team handles all Guest concerns utilizing LEADS with a sense of urgency 6. Executes travel paths and delegates tasks as required 7. Ensures each shift is appropriately staffed to meet hospitality with speed goals
Posted 1 month ago
7.0 - 10.0 years
10 - 13 Lacs
Bengaluru
Work from Office
Role & responsibilities Manage daily logistics and delivery operations to ensure all orders are delivered on Time. • Optimize routing, shift planning, and loading efficiency for minimal delays. • Collaborate with product and tech teams to enhance the operational dashboard, order tracking, and route optimization tools. • Ensure top-tier delivery quality, product freshness, and zero-miss service. • Proactively resolve delivery complaints and build feedback loops for continuous improvement. • Design SLAs for delivery performance, including contingency plans for delays, no-shows, or weather disruptions. • Integrate customer feedback into the last-mile loop to improve service ratings and retention. • Use data tools (Excel, Google Sheets) For Presentation of data • Identify process bottlenecks and propose actionable solutions backed by data trends. • Forecast operational needs in line with business growth, seasonality, and customer behaviour. • Much concentration on Quality, On Time Delivery and accuracy of the products ordered. Preferred candidate profile Having 7+years of experience in Retail (FMCG) Last Mile Operation Handled multiple stores operations. Willing to work Night shift. Willing to Travel.
Posted 1 month ago
4.0 - 10.0 years
2 - 13 Lacs
Bengaluru, Karnataka, India
On-site
Handles employee inquiries and concerns to maintain a supportive work environment. Observes and evaluates employee performance, providing regular feedback. Assists in daily shift operations and supervises restaurant areas when senior managers are absent. Participates in departmental meetings and ensures goals are clearly communicated. Ensures restaurant staff have necessary tools, uniforms, and supplies. Reports issues regarding food quality and service levels to the Chef and Restaurant Manager. Ensures adherence to restaurant standards, procedures, and health regulations. Oversees responsible alcohol service in compliance with local laws. Performs duties of restaurant team members and supports related departments as needed. Opens and closes the restaurant while ensuring operational readiness. Engages with guests for feedback and service improvement opportunities. Adjusts staffing levels to meet service demands and financial goals. Encourages team members to consistently deliver excellent customer service. Resolves guest complaints promptly or escalates to leadership when necessary. Sets a positive example in guest interaction and hospitality standards. Reviews guest satisfaction results and comment cards with the team to drive improvements. Greets guests and ensures a welcoming environment. Oversees and participates in employee training and development programs. Communicates job expectations clearly and consistently to team members. Coaches and provides ongoing performance support to staff.
Posted 1 month ago
4.0 - 9.0 years
1 - 5 Lacs
Ahmedabad
Work from Office
We refer to an opening for the Outlet Manager / Assistant Outlet Manager (QSR/FOOD) position in our company Theobroma Foods PVT Ltd. to be based in Ahmedabad, Gujarat. Company Profile: Theobroma means 'Food of the Gods' in Greek, befitting our exclusive and indulgent offerings, including brownies, cakes, desserts, chocolates, breads, and savories. From our humble beginnings in 2004, when the first Theobroma pastry store opened its doors at the iconic Cusrow Baug at Colaba Causeway (Mumbai), we've grown to become a Pan-India chain of patisseries with stores in over 20 cities. Our mission is to spread happiness by serving smiles on a plate, and this journey continues as we open Theobroma patisseries across the country. For More Information about the Company: LinkedIn - https://www.linkedin.com/company/theobroma-foods-private-limited/ Website - https://theobroma.in/ Facebook - https://www.facebook.com/theobromaindia/ Instagram - https://www.instagram.com/theobromapatisserie/?hl=en JOB DESCRIPTION: To prepare the long-term plan of managing the restaurant To plan and prepare the calendar for various events and festivals To coordinate daily Front of the House and Back of the House restaurant operations To deliver superior service and maximize customer satisfaction To respond efficiently and accurately to customer complaints To regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Manage restaurants good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly and annual revenues and expenses To conduct the survey of similar restaurants for continual betterment in terms of revenue To decide the advertisement and publicity plans for promotion of restaurant To track the ratings of the restaurant on various web portals viz Trip Advisor and to implement the measures for improving the same To work out the rate contracts with corporate customers To maintain the inventory of all the items of the restaurant and to report shortage or loss of the items if any To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements etc To comply with all health and safety regulations ADMINISTRATIVE JOB DESCRIPTION: To approve leaves of the team members To prepare duty roster of the team members of restaurant To conduct the training for team members as per the training calendar To conduct performance appraisal of the team members To work out increments, promotions, transfers etc of the employees Reporting to: Area Manager & General Manager Job Location: Science City, Gota, South Bopal & Motera Shift Time: 6:30 AM to 3:30 PM / 3 PM to 12 PM In that context, please let us know the following: 1. Your interest in working with Theobroma Foods Pvt. Ltd. (Y/N) 2. Present CTC In Lacs per annum (Fixed + Variable separately) 3. Expected CTC in Lacs per annum 4. Detailed CV in Word format (very important). 5. Last 3 months salary slip 6. Notice period. 7. Current Job Location 8. Willingness to be stationed at Ahmedabad, Gujarat? (Y/N) 9. If you have ever applied to/contacted by any consultant or by Theobroma Foods Pvt. Ltd. f or any positions in their organization. (Y/N). If yes, give details. 10. Kindly inform us of any physical handicap or critical illness, if any, which may affect your work. 11. Please send details of any kind of bond you might have signed with your current organization (for training, non-compete, non-disclosure, etc) Kindly reply to all the questions in the e-mail to take your candidature forward. Please treat this as urgent and reply under the same subject line. Kindly send your updated resume to sujal.patel@theobroma.in Alternatively, you can share it via WhatsApp at 97121 48353. Regards Sujal Patel Manager HR +91- 97121 48353 THEOBROMA FOODS PVT. LTD. Block/Survey No 26,27,40 & 41, Sector -3, Akshar Industrial Park, Opp, Zydus Cadila Pharma, Village: Vasna Chacharavadi, Changodar, Tal: Sanad, Dist: Ahmedabad 382213, Gujarat, India.
Posted 1 month ago
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