Shift Incharge

Job Description

About Zepto: Zepto is India’s leading quick commerce company, delivering groceries and daily essentials to customers in under 10 minutes. We are redefining speed, convenience, and reliability in last-mile delivery. Job Summary: We are hiring a proactive and responsible Shift In-Charge to manage store operations during assigned shifts at our Sarthana location. The Shift In-Charge will be responsible for supervising the picker-packer team, ensuring order accuracy, maintaining inventory levels, and meeting operational targets. Key Responsibilities: Supervise and coordinate daily operations during the shift. Monitor picking, packing, and dispatch activities to ensure timely and accurate order fulfillment. Manage shift manpower and task allocation. Ensure stock availability and escalate stock-out situations to inventory team. Conduct quality checks on packed orders. Ensure adherence to SOPs and company policies. Handle and resolve issues related to order delays, inventory, or team performance. Maintain cleanliness, safety, and discipline in the store during the shift. Generate and share shift reports with the Store Manager. Train new staff members and monitor team performance. Requirements: Min. 12th Pass. 1–3 years of experience in warehouse, retail, or e-commerce operations. Good leadership, communication, and problem-solving skills. Comfortable using handheld devices or warehouse management systems. Ability to work in a fast-paced, high-volume environment. Willingness to work in rotational shifts, including weekends and holidays. Working Hours: 9–10 hour rotational shifts. 6-day working week with 1 weekly off. Salary & Benefits: Competitive salary package. Shift allowance and performance bonuses. Career growth opportunities within the organisation. Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Paid sick time Paid time off Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Shift allowance Work Location: In person