Front Office Supervisor Rhythm Kumarakom

0.0 - 4.0 years

0 Lacs

kottayam, kerala

On-site

Role Overview: As the Front Desk Supervisor, your primary responsibility will be overseeing daily front desk operations and ensuring optimal staff performance. You will be tasked with managing guest check-ins and check-outs efficiently and in a timely manner. Handling escalated guest complaints with professionalism and resolving issues effectively will be crucial aspects of your role. In this position, you will also play a key role in training, mentoring, and evaluating the front desk team members to ensure a high level of service delivery. Monitoring room availability, coordinating with housekeeping for room readiness, and maintaining accurate records of reservations, billing, and guest pro...

Posted 4 weeks ago

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Front Office Supervisor Rhythm Kumarakom

0.0 - 4.0 years

0 Lacs

kottayam, kerala

On-site

Role Overview: As the Front Desk Supervisor, your primary responsibility will be overseeing daily front desk operations and ensuring optimal staff performance. You will be tasked with managing guest check-ins and check-outs efficiently and in a timely manner. Handling escalated guest complaints with professionalism and resolving issues effectively will be crucial aspects of your role. Key Responsibilities: - Manage guest check-ins and check-outs efficiently. - Handle escalated guest complaints with professionalism. - Train, mentor, and evaluate front desk team members. - Monitor room availability and coordinate with housekeeping for room readiness. - Maintain accurate records of reservations...

Posted 3 months ago

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