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Customer Support Manager Cuculus

2.0 - 6.0 years

4 - 8 Lacs

bengaluru

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Shape the utilities market of the future with us! The Senior Customer Support Manager is responsible for the direct recording of faults or error patterns reported by the customer via the existing ticket system, by telephone or by e-mail He independently addresses faults that he can rectify himself, documents the rectification of the fault and forwards the respective applicable paths of correction to the development departments, the deploy management and/or release management department He describes faults precisely in the ticket system, documents and specifies them with all the data required for this purpose and forwards them to the relevant specialist department Based on the replication of ...

Posted 2 months ago

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