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1.0 - 6.0 years

7 - 11 Lacs

Bengaluru

Work from Office

We are seeking a Distributed Cloud Support Engineer-I , who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do? Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. How do you qualify? 1 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiency, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelors degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed global teams or to respond to critical security events. Some travel may be required (less than 10%).

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6.0 - 10.0 years

8 - 18 Lacs

Bengaluru

Hybrid

We are seeking a Senior Production Support Engineer with deep expertise in Java, Linux , and system-level troubleshooting to join our dynamic team. This role involves handling critical production issues, managing system uptime, and ensuring performance through proactive support and real-time incident resolution. Key Responsibilities: Troubleshoot, research, and resolve major defects or inconsistencies in application/system functions. Handle system alerts, escalations, and outages with speed and accuracy. Provide 24/7 on-call support on a rotational basis. Perform in-depth code reviews and understand system behavior from both infra and application perspectives. Maintain and monitor server space, health, and performance. Lead service restoration efforts, focusing on reducing MTTR. Collaborate with vendors and internal teams for root cause analysis and permanent fixes. Track system performance and suggest improvements proactively. Participate in regular project and planning meetings, offering technical insights. Mentor junior support engineers and guide them on best practices. Act as the SME (Subject Matter Expert) for designated applications. Required Skills: 4-year degree in Computer Science or equivalent field. 5+ years of experience in Java and Production Support . Experience with Spring Boot 2 or 3 , and Java 17+ is a plus. Strong expertise in Linux OS , command-line operations, and performance tuning. Good experience with Oracle or MySQL databases. Hands-on with shell scripting , Python , Perl , or Ruby (at least one). Excellent communication skills, able to coordinate during critical incidents. Proven experience leading service restoration and performing root cause analysis. Ability to understand and debug large, complex enterprise applications. Nice to Have: Familiarity with Java 17+ , microservices, and containerized environments. Experience with monitoring tools (Nagios, Prometheus, ELK, etc.). Prior experience in telecom, banking, or high-availability platforms.

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3.0 - 8.0 years

5 - 10 Lacs

Pune

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Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience. Environment Empowered Work Culture: Experience an environment that values autonomy, fostering a culture where creativity and ownership are encouraged. Continuous Learning: Benefit from the mentorship of experienced professionals with solid backgrounds across diverse domains, supporting your professional growth. Team Cohesion: Join a collaborative and supportive team where you'll feel at home from day one, contributing to a positive and inspiring workplace.

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3.0 - 8.0 years

5 - 10 Lacs

Khammam

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Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience. Environment Empowered Work Culture: Experience an environment that values autonomy, fostering a culture where creativity and ownership are encouraged. Continuous Learning: Benefit from the mentorship of experienced professionals with solid backgrounds across diverse domains, supporting your professional growth. Team Cohesion: Join a collaborative and supportive team where you'll feel at home from day one, contributing to a positive and inspiring workplace.

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3.0 - 8.0 years

5 - 10 Lacs

Karimnagar

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Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience. Environment Empowered Work Culture: Experience an environment that values autonomy, fostering a culture where creativity and ownership are encouraged. Continuous Learning: Benefit from the mentorship of experienced professionals with solid backgrounds across diverse domains, supporting your professional growth. Team Cohesion: Join a collaborative and supportive team where you'll feel at home from day one, contributing to a positive and inspiring workplace.

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3.0 - 8.0 years

5 - 10 Lacs

Nizamabad

Work from Office

Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience. Environment Empowered Work Culture: Experience an environment that values autonomy, fostering a culture where creativity and ownership are encouraged. Continuous Learning: Benefit from the mentorship of experienced professionals with solid backgrounds across diverse domains, supporting your professional growth. Team Cohesion: Join a collaborative and supportive team where you'll feel at home from day one, contributing to a positive and inspiring workplace.

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3.0 - 8.0 years

5 - 10 Lacs

Vijayawada

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Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience. Environment Empowered Work Culture: Experience an environment that values autonomy, fostering a culture where creativity and ownership are encouraged. Continuous Learning: Benefit from the mentorship of experienced professionals with solid backgrounds across diverse domains, supporting your professional growth. Team Cohesion: Join a collaborative and supportive team where you'll feel at home from day one, contributing to a positive and inspiring workplace.

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3.0 - 8.0 years

5 - 10 Lacs

Warangal

Work from Office

Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience. Environment Empowered Work Culture: Experience an environment that values autonomy, fostering a culture where creativity and ownership are encouraged. Continuous Learning: Benefit from the mentorship of experienced professionals with solid backgrounds across diverse domains, supporting your professional growth. Team Cohesion: Join a collaborative and supportive team where you'll feel at home from day one, contributing to a positive and inspiring workplace.

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3.0 - 8.0 years

5 - 10 Lacs

Noida

Work from Office

Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience. Environment Empowered Work Culture: Experience an environment that values autonomy, fostering a culture where creativity and ownership are encouraged. Continuous Learning: Benefit from the mentorship of experienced professionals with solid backgrounds across diverse domains, supporting your professional growth. Team Cohesion: Join a collaborative and supportive team where you'll feel at home from day one, contributing to a positive and inspiring workplace.

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3.0 - 8.0 years

5 - 10 Lacs

Mumbai

Work from Office

Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience. Environment Empowered Work Culture: Experience an environment that values autonomy, fostering a culture where creativity and ownership are encouraged. Continuous Learning: Benefit from the mentorship of experienced professionals with solid backgrounds across diverse domains, supporting your professional growth. Team Cohesion: Join a collaborative and supportive team where you'll feel at home from day one, contributing to a positive and inspiring workplace.

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3.0 - 8.0 years

3 - 7 Lacs

Bengaluru

Work from Office

IBM Software Support Organisation is seeking a Technical Support Professional to join our team! IBM Software Technical Support Engineers take pride in helping customers by solving problems and answering questions both large and small. Support Engineers develop a mastery of our different products and use that knowledge to enable customers to overcome problems while sharing best practices. This important role is a hub within the company. Technical Support Engineers take questions, issues, and feedback from users and work with Solution Architects, Product Management and Engineering to continuously improve our solutions. Additionally, Technical Support Engineers are encouraged and provided the opportunity to hone their technical skills and deepen their knowledge. Areas of responsibility include: Engage on cases effectively in a timely manner working as part of a Global 24X7 team. Work closely with Engineering and Operations on resolving escalated cases. Educate customers to help them become product experts. Write knowledge base articles based on customer questions. Develop and maintain strong customer relationships. Provide technical engineering support, as part of our Technical Support Team, to resolve customer issues by performing diagnostics, performance optimisation, incident analysis, solution partner recommendations, and product knowledge transfer. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Passion for customer care and customer satisfaction and self-motivated towards meeting agreed goals. Good spoken and written communication skills along with ability to collaborate with the team and act as a team player. 3+ years of previous experience in a customer facing technical support/development role with experience in Maximo Asset Management/Maximo Application Suite software and good knowledge of Cloud technologies (Red Hat OpenShift/Azure/Kubernetes). A successful track record in developing and managing customer relationships. EnglishFluent. Preferred technical and professional experience You would make a great addition to our team if you have great skills in some of the following: Experience in shell scripting and programming languages such as Java, C++. Understanding about Mobile technologies. Proficient in Windows/Linux operation system. Experience in Databases including MongoDB, DB2/Oracle/SQL Server. Understanding of the application development projects and Administration knowledge of Application Servers(WebSphere/WebLogic). Working knowledge or Understanding of web technologies and/or data analytics.

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1.0 - 2.0 years

8 - 12 Lacs

Bengaluru

Work from Office

Build & Set up test automation and pipeline frameworks in OpenShift and/or Kubernetes environments Implement and automate infrastructure solutions that support IBM Cloud products and infrastructure Administer automated CI/CD systems and tools for development and test teams Support the compliance and security integrity of the environment Partner with other teams, managers and program managers to develop alerting and monitoring for mission-critical services Support development of new and enhance existing capabilities for our compute, storage and network infrastructure services Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 1-2 years of experience in software engineering developing Cloud Applications with Go Lang, Python,REST API, Experience with infrastructure automation frameworks like Ansible, Chef, Puppet. Working knowledge with one or more operating systemsCoreOS, RHEL, Ubuntu, CentOS Linux and Shell scripting,good understanding of package manager such as yum, apt-get etc. should be able to debug services using systemctl, journalctl etc. Proven experience implementing distributed applications in a container environment (Docker/Kubernetes) along with considerable experience configuring and administrating Linux (or other Unix-like) systems Hands-on skills with OpenShift / Kubernetes architectures and development. Experience in DevOps tool such as Jenkins, Travis, Razee, Github etc Experience working in agile development environments. Preferred technical and professional experience Understanding of Networking concepts and experience in Network development.

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3.0 - 8.0 years

5 - 10 Lacs

Bengaluru

Work from Office

Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience. Environment Empowered Work Culture: Experience an environment that values autonomy, fostering a culture where creativity and ownership are encouraged. Continuous Learning: Benefit from the mentorship of experienced professionals with solid backgrounds across diverse domains, supporting your professional growth. Team Cohesion: Join a collaborative and supportive team where you'll feel at home from day one, contributing to a positive and inspiring workplace.

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3.0 - 8.0 years

10 - 14 Lacs

Bengaluru

Work from Office

Back end development with GoLang Expertise in Kubernetes/OpenShift, Cloud service providers. Knowledge of Generative AI, and ability to integrate AI to applications. Ability to pick up new areas based on business requirements Excellent communication skills Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 3+ years of overall experience in backend development. Excellent understanding of system design and best practices. 3+ years of application development with GoLang development. Good level of expertise in Kubernetes or OpenShift, use of Docker/Podman and Cloud service providers. Good level of knowledge of CNI, container native storage. Expertise in Version Control - Git Experience using cloud technologies (AWS/GCP/Azure/IBM Cloud) Experience with Ansible and Shell scripting Proficient in Linux administration. Experience of IaC (Terraform) Expertise in Version Control - Git Design functional DevOps application lifecycle. Good understanding of CICD pipelines such as Jenkins. Should have hands-on in writing and debugging Jenkinsfile Experience using build tools such as Maven, Gradle, Make, Ant Knowledge of AI - Pytorch, TensorFlow, Scikit, Generative AI, and ability to integrate AI functionalities to applications.

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5.0 - 7.0 years

14 - 18 Lacs

Mumbai

Work from Office

As Data Engineer, you will develop, maintain, evaluate and test big data solutions. You will be involved in the development of data solutions using Spark Framework with Python or Scala on Hadoop and Azure Cloud Data Platform Responsibilities: Experienced in building data pipelines to Ingest, process, and transform data from files, streams and databases. Process the data with Spark, Python, PySpark and Hive, Hbase or other NoSQL databases on Azure Cloud Data Platform or HDFS Experienced in develop efficient software code for multiple use cases leveraging Spark Framework / using Python or Scala and Big Data technologies for various use cases built on the platform Experience in developing streaming pipelines Experience to work with Hadoop / Azure eco system components to implement scalable solutions to meet the ever-increasing data volumes, using big data/cloud technologies Apache Spark, Kafka, any Cloud computing etc Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Total 5 - 7+ years of experience in Data Management (DW, DL, Data Platform, Lakehouse) and Data Engineering skills Minimum 4+ years of experience in Big Data technologies with extensive data engineering experience in Spark / Python or Scala. Minimum 3 years of experience on Cloud Data Platforms on Azure Experience in DataBricks / Azure HDInsight / Azure Data Factory, Synapse, SQL Server DB Exposure to streaming solutions and message brokers like Kafka technologies Experience Unix / Linux Commands and basic work experience in Shell Scripting Preferred technical and professional experience Certification in Azure and Data Bricks or Cloudera Spark Certified developers

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3.0 - 8.0 years

5 - 10 Lacs

Hyderabad

Work from Office

Position Summary This position is responsible for the identification, evaluation, and solution of complex software issues. Must also be able to design, develop, and maintain high-quality code for product components. Perform as an individual contributor and collaborate with peers under the direction of technical leads on assigned project teams. Requires little direct management to complete most of the development tasks. Primary Responsibilities Evaluate and solve software failures Improve the existing functionality Work cross functionally integrating, testing and debugging issues with existing system wide software Collaborate with team members and technical leads Build tools and infrastructure to improve F5s components and features Perform other related duties as assigned Knowledge, Skills and Abilities Essential: Strong understanding of data structures and algorithms Excellent analytic / trouble-shooting and debugging skills Experience with Docker/OpenShift/Kubernetes Demonstrated excellence in written and verbal communications Hands-on programming experience in any one language python,golang + shell scripting. Hands-on terraform expertise. Strong networking fundamentals and experience dealing with different layers of the networking stack. Experience with network and web technologies such as TCP, UDP, IP, HTTP, L4-L7, DNS and such SRE/Devops on Linux & Kubernetes: Demonstrate excellent, hands-on knowledge of deploying workloads and managing lifecyle on kubernetes, with practical experience on debugging issues. On-call Experience in managing everyday OPs for production environments. Experience in production alerts management and using dashboards to debug issues. CI/CD: Experience working with/designing functional CI/CD systems. Cloud Infrastructure: Prior experience in deploying workloads and managing lifecycle on any cloud provider (AWS/GCP/Azure) Nice-to-have: Experience programming in Linux networking and OS internals Agile based software development methodologies such as Kanban, Scrum GipOps: Experience with helm charts/customizations and gitops tools like ArgoCD/FluxCD. Experience in upgrading workloads for SaaS Services without downtime. Experience with Disaster Recovery and Migration is a plus Qualifications Typically requires a minimum of 3 years of related experience with a Bachelors degree; or 2 years and a Masters degree; or a PhD with 1 year of experience; or equivalent work experience. Environment Empowered Work Culture: Experience an environment that values autonomy, fostering a culture where creativity and ownership are encouraged. Continuous Learning: Benefit from the mentorship of experienced professionals with solid backgrounds across diverse domains, supporting your professional growth. Team Cohesion: Join a collaborative and supportive team where you'll feel at home from day one, contributing to a positive and inspiring workplace.

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5.0 - 9.0 years

6 - 11 Lacs

Gurugram

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Role Overview: Our consultants form a pivotal part of F5 Networks Professional Services delivery organization, working across diverse environmentsfrom public and private clouds to enterprise data centers. They help customers implement F5s security, automation, and cloud solutions with responsiveness and technical expertise. This role offers the opportunity to explore new technologies, solve complex problems, and deliver real value to clients. Consultants operate with a high degree of independence, identifying whats needed to complete assignments efficiently while collaborating with a global team of like-minded professionals. Prior experience with F5 technologies is appreciated but not requiredwhats essential is strong communication, analytical thinking, and a commitment to quality. Youll interact with global customers, so fluency in English and the ability to convey technical concepts to diverse audiences is key. In return, F5 offers access to industry-leading training, labs, and expert communities to support your continuous learning and professional growth. The role will be based in Mumbai, India. Sounds interesting? Read on! What you will do: Deliver labor associated with custom scoped Statements of Work to F5 customers. Provide technical responsibilities that may include, but are not limited to, problem identification, systems architecture definition, hardware/software specification, design, implementation, testing, client training and solution deployment. Effectively lead and deliver technical workshops Manage customer interaction and engagement, including documentation and follow-up. Maintain expert level proficiency of F5 products and technologies through self-directed and formal training. Demonstrate ability to become trusted advisor within customer environment. Demonstrate control of engagement and develop customer confidence in F5s ability to resolve critical issues in a timely and effective manner What you will bring: BS/BA degree or equivalent work experience. Minimum of 5 years of relevant experience, with a focus on architecture and design of Application Delivery and Security solutions. Experience working with Linux, Unix and Windows, Cloud environments Experience with network protocols and theory (TCP/IP, UDP, ICMP, MAC addresses, IP packets, DNS, and load balancing, etc.) Good understanding of HTTP protocol and related technologies Experience with network, security solutions, and technologies leading security solutions Experience with public cloudsAmazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure Experience with virtualized and containerized environmentsKubernetes and Docker Experience with Configuration Management and Infrastructure as CodeTerraform, Ansible, Jenkins Experience with Scripting or development skillsPython, Ruby, Shell etc. Working knowledge in F5 products and technologies is a plus Must be able to read, write and speak English fluently as well as prevalent local language. Excellent communication, documentation, and presentation skills. Ability to articulate and transfer complex ideas to a wide audience through both verbal and written communication. Demonstrated strong written communication, presentation writing, and technical documentation skills. Should be hands-on and be able to perform the role independently. Demonstrable experience to work as part of a team of engineers and to deliver one or several projects simultaneously. What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

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5.0 - 9.0 years

6 - 11 Lacs

Vijayawada

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Role Overview: Our consultants form a pivotal part of F5 Networks Professional Services delivery organization, working across diverse environmentsfrom public and private clouds to enterprise data centers. They help customers implement F5s security, automation, and cloud solutions with responsiveness and technical expertise. This role offers the opportunity to explore new technologies, solve complex problems, and deliver real value to clients. Consultants operate with a high degree of independence, identifying whats needed to complete assignments efficiently while collaborating with a global team of like-minded professionals. Prior experience with F5 technologies is appreciated but not requiredwhats essential is strong communication, analytical thinking, and a commitment to quality. Youll interact with global customers, so fluency in English and the ability to convey technical concepts to diverse audiences is key. In return, F5 offers access to industry-leading training, labs, and expert communities to support your continuous learning and professional growth. The role will be based in Mumbai, India. Sounds interesting? Read on! What you will do: Deliver labor associated with custom scoped Statements of Work to F5 customers. Provide technical responsibilities that may include, but are not limited to, problem identification, systems architecture definition, hardware/software specification, design, implementation, testing, client training and solution deployment. Effectively lead and deliver technical workshops Manage customer interaction and engagement, including documentation and follow-up. Maintain expert level proficiency of F5 products and technologies through self-directed and formal training. Demonstrate ability to become trusted advisor within customer environment. Demonstrate control of engagement and develop customer confidence in F5s ability to resolve critical issues in a timely and effective manner What you will bring: BS/BA degree or equivalent work experience. Minimum of 5 years of relevant experience, with a focus on architecture and design of Application Delivery and Security solutions. Experience working with Linux, Unix and Windows, Cloud environments Experience with network protocols and theory (TCP/IP, UDP, ICMP, MAC addresses, IP packets, DNS, and load balancing, etc.) Good understanding of HTTP protocol and related technologies Experience with network, security solutions, and technologies leading security solutions Experience with public cloudsAmazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure Experience with virtualized and containerized environmentsKubernetes and Docker Experience with Configuration Management and Infrastructure as CodeTerraform, Ansible, Jenkins Experience with Scripting or development skillsPython, Ruby, Shell etc. Working knowledge in F5 products and technologies is a plus Must be able to read, write and speak English fluently as well as prevalent local language. Excellent communication, documentation, and presentation skills. Ability to articulate and transfer complex ideas to a wide audience through both verbal and written communication. Demonstrated strong written communication, presentation writing, and technical documentation skills. Should be hands-on and be able to perform the role independently. Demonstrable experience to work as part of a team of engineers and to deliver one or several projects simultaneously. What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

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5.0 - 9.0 years

6 - 11 Lacs

Warangal

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Role Overview: Our consultants form a pivotal part of F5 Networks Professional Services delivery organization, working across diverse environmentsfrom public and private clouds to enterprise data centers. They help customers implement F5s security, automation, and cloud solutions with responsiveness and technical expertise. This role offers the opportunity to explore new technologies, solve complex problems, and deliver real value to clients. Consultants operate with a high degree of independence, identifying whats needed to complete assignments efficiently while collaborating with a global team of like-minded professionals. Prior experience with F5 technologies is appreciated but not requiredwhats essential is strong communication, analytical thinking, and a commitment to quality. Youll interact with global customers, so fluency in English and the ability to convey technical concepts to diverse audiences is key. In return, F5 offers access to industry-leading training, labs, and expert communities to support your continuous learning and professional growth. The role will be based in Mumbai, India. Sounds interesting? Read on! What you will do: Deliver labor associated with custom scoped Statements of Work to F5 customers. Provide technical responsibilities that may include, but are not limited to, problem identification, systems architecture definition, hardware/software specification, design, implementation, testing, client training and solution deployment. Effectively lead and deliver technical workshops Manage customer interaction and engagement, including documentation and follow-up. Maintain expert level proficiency of F5 products and technologies through self-directed and formal training. Demonstrate ability to become trusted advisor within customer environment. Demonstrate control of engagement and develop customer confidence in F5s ability to resolve critical issues in a timely and effective manner What you will bring: BS/BA degree or equivalent work experience. Minimum of 5 years of relevant experience, with a focus on architecture and design of Application Delivery and Security solutions. Experience working with Linux, Unix and Windows, Cloud environments Experience with network protocols and theory (TCP/IP, UDP, ICMP, MAC addresses, IP packets, DNS, and load balancing, etc.) Good understanding of HTTP protocol and related technologies Experience with network, security solutions, and technologies leading security solutions Experience with public cloudsAmazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure Experience with virtualized and containerized environmentsKubernetes and Docker Experience with Configuration Management and Infrastructure as CodeTerraform, Ansible, Jenkins Experience with Scripting or development skillsPython, Ruby, Shell etc. Working knowledge in F5 products and technologies is a plus Must be able to read, write and speak English fluently as well as prevalent local language. Excellent communication, documentation, and presentation skills. Ability to articulate and transfer complex ideas to a wide audience through both verbal and written communication. Demonstrated strong written communication, presentation writing, and technical documentation skills. Should be hands-on and be able to perform the role independently. Demonstrable experience to work as part of a team of engineers and to deliver one or several projects simultaneously. What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

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5.0 - 9.0 years

6 - 11 Lacs

Noida

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Role Overview: Our consultants form a pivotal part of F5 Networks Professional Services delivery organization, working across diverse environmentsfrom public and private clouds to enterprise data centers. They help customers implement F5s security, automation, and cloud solutions with responsiveness and technical expertise. This role offers the opportunity to explore new technologies, solve complex problems, and deliver real value to clients. Consultants operate with a high degree of independence, identifying whats needed to complete assignments efficiently while collaborating with a global team of like-minded professionals. Prior experience with F5 technologies is appreciated but not requiredwhats essential is strong communication, analytical thinking, and a commitment to quality. Youll interact with global customers, so fluency in English and the ability to convey technical concepts to diverse audiences is key. In return, F5 offers access to industry-leading training, labs, and expert communities to support your continuous learning and professional growth. The role will be based in Mumbai, India. Sounds interesting? Read on! What you will do: Deliver labor associated with custom scoped Statements of Work to F5 customers. Provide technical responsibilities that may include, but are not limited to, problem identification, systems architecture definition, hardware/software specification, design, implementation, testing, client training and solution deployment. Effectively lead and deliver technical workshops Manage customer interaction and engagement, including documentation and follow-up. Maintain expert level proficiency of F5 products and technologies through self-directed and formal training. Demonstrate ability to become trusted advisor within customer environment. Demonstrate control of engagement and develop customer confidence in F5s ability to resolve critical issues in a timely and effective manner What you will bring: BS/BA degree or equivalent work experience. Minimum of 5 years of relevant experience, with a focus on architecture and design of Application Delivery and Security solutions. Experience working with Linux, Unix and Windows, Cloud environments Experience with network protocols and theory (TCP/IP, UDP, ICMP, MAC addresses, IP packets, DNS, and load balancing, etc.) Good understanding of HTTP protocol and related technologies Experience with network, security solutions, and technologies leading security solutions Experience with public cloudsAmazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure Experience with virtualized and containerized environmentsKubernetes and Docker Experience with Configuration Management and Infrastructure as CodeTerraform, Ansible, Jenkins Experience with Scripting or development skillsPython, Ruby, Shell etc. Working knowledge in F5 products and technologies is a plus Must be able to read, write and speak English fluently as well as prevalent local language. Excellent communication, documentation, and presentation skills. Ability to articulate and transfer complex ideas to a wide audience through both verbal and written communication. Demonstrated strong written communication, presentation writing, and technical documentation skills. Should be hands-on and be able to perform the role independently. Demonstrable experience to work as part of a team of engineers and to deliver one or several projects simultaneously. What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

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5.0 - 9.0 years

6 - 11 Lacs

Chittoor

Work from Office

Role Overview: Our consultants form a pivotal part of F5 Networks Professional Services delivery organization, working across diverse environmentsfrom public and private clouds to enterprise data centers. They help customers implement F5s security, automation, and cloud solutions with responsiveness and technical expertise. This role offers the opportunity to explore new technologies, solve complex problems, and deliver real value to clients. Consultants operate with a high degree of independence, identifying whats needed to complete assignments efficiently while collaborating with a global team of like-minded professionals. Prior experience with F5 technologies is appreciated but not requiredwhats essential is strong communication, analytical thinking, and a commitment to quality. Youll interact with global customers, so fluency in English and the ability to convey technical concepts to diverse audiences is key. In return, F5 offers access to industry-leading training, labs, and expert communities to support your continuous learning and professional growth. The role will be based in Mumbai, India. Sounds interesting? Read on! What you will do: Deliver labor associated with custom scoped Statements of Work to F5 customers. Provide technical responsibilities that may include, but are not limited to, problem identification, systems architecture definition, hardware/software specification, design, implementation, testing, client training and solution deployment. Effectively lead and deliver technical workshops Manage customer interaction and engagement, including documentation and follow-up. Maintain expert level proficiency of F5 products and technologies through self-directed and formal training. Demonstrate ability to become trusted advisor within customer environment. Demonstrate control of engagement and develop customer confidence in F5s ability to resolve critical issues in a timely and effective manner What you will bring: BS/BA degree or equivalent work experience. Minimum of 5 years of relevant experience, with a focus on architecture and design of Application Delivery and Security solutions. Experience working with Linux, Unix and Windows, Cloud environments Experience with network protocols and theory (TCP/IP, UDP, ICMP, MAC addresses, IP packets, DNS, and load balancing, etc.) Good understanding of HTTP protocol and related technologies Experience with network, security solutions, and technologies leading security solutions Experience with public cloudsAmazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure Experience with virtualized and containerized environmentsKubernetes and Docker Experience with Configuration Management and Infrastructure as CodeTerraform, Ansible, Jenkins Experience with Scripting or development skillsPython, Ruby, Shell etc. Working knowledge in F5 products and technologies is a plus Must be able to read, write and speak English fluently as well as prevalent local language. Excellent communication, documentation, and presentation skills. Ability to articulate and transfer complex ideas to a wide audience through both verbal and written communication. Demonstrated strong written communication, presentation writing, and technical documentation skills. Should be hands-on and be able to perform the role independently. Demonstrable experience to work as part of a team of engineers and to deliver one or several projects simultaneously. What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

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5.0 - 9.0 years

6 - 11 Lacs

Mandya

Work from Office

Role Overview: Our consultants form a pivotal part of F5 Networks Professional Services delivery organization, working across diverse environmentsfrom public and private clouds to enterprise data centers. They help customers implement F5s security, automation, and cloud solutions with responsiveness and technical expertise. This role offers the opportunity to explore new technologies, solve complex problems, and deliver real value to clients. Consultants operate with a high degree of independence, identifying whats needed to complete assignments efficiently while collaborating with a global team of like-minded professionals. Prior experience with F5 technologies is appreciated but not requiredwhats essential is strong communication, analytical thinking, and a commitment to quality. Youll interact with global customers, so fluency in English and the ability to convey technical concepts to diverse audiences is key. In return, F5 offers access to industry-leading training, labs, and expert communities to support your continuous learning and professional growth. The role will be based in Mumbai, India. Sounds interesting? Read on! What you will do: Deliver labor associated with custom scoped Statements of Work to F5 customers. Provide technical responsibilities that may include, but are not limited to, problem identification, systems architecture definition, hardware/software specification, design, implementation, testing, client training and solution deployment. Effectively lead and deliver technical workshops Manage customer interaction and engagement, including documentation and follow-up. Maintain expert level proficiency of F5 products and technologies through self-directed and formal training. Demonstrate ability to become trusted advisor within customer environment. Demonstrate control of engagement and develop customer confidence in F5s ability to resolve critical issues in a timely and effective manner What you will bring: BS/BA degree or equivalent work experience. Minimum of 5 years of relevant experience, with a focus on architecture and design of Application Delivery and Security solutions. Experience working with Linux, Unix and Windows, Cloud environments Experience with network protocols and theory (TCP/IP, UDP, ICMP, MAC addresses, IP packets, DNS, and load balancing, etc.) Good understanding of HTTP protocol and related technologies Experience with network, security solutions, and technologies leading security solutions Experience with public cloudsAmazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure Experience with virtualized and containerized environmentsKubernetes and Docker Experience with Configuration Management and Infrastructure as CodeTerraform, Ansible, Jenkins Experience with Scripting or development skillsPython, Ruby, Shell etc. Working knowledge in F5 products and technologies is a plus Must be able to read, write and speak English fluently as well as prevalent local language. Excellent communication, documentation, and presentation skills. Ability to articulate and transfer complex ideas to a wide audience through both verbal and written communication. Demonstrated strong written communication, presentation writing, and technical documentation skills. Should be hands-on and be able to perform the role independently. Demonstrable experience to work as part of a team of engineers and to deliver one or several projects simultaneously. What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

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5.0 - 9.0 years

6 - 11 Lacs

Mumbai

Work from Office

Role Overview: Our consultants form a pivotal part of F5 Networks Professional Services delivery organization, working across diverse environmentsfrom public and private clouds to enterprise data centers. They help customers implement F5s security, automation, and cloud solutions with responsiveness and technical expertise. This role offers the opportunity to explore new technologies, solve complex problems, and deliver real value to clients. Consultants operate with a high degree of independence, identifying whats needed to complete assignments efficiently while collaborating with a global team of like-minded professionals. Prior experience with F5 technologies is appreciated but not requiredwhats essential is strong communication, analytical thinking, and a commitment to quality. Youll interact with global customers, so fluency in English and the ability to convey technical concepts to diverse audiences is key. In return, F5 offers access to industry-leading training, labs, and expert communities to support your continuous learning and professional growth. The role will be based in Mumbai, India. Sounds interesting? Read on! What you will do: Deliver labor associated with custom scoped Statements of Work to F5 customers. Provide technical responsibilities that may include, but are not limited to, problem identification, systems architecture definition, hardware/software specification, design, implementation, testing, client training and solution deployment. Effectively lead and deliver technical workshops Manage customer interaction and engagement, including documentation and follow-up. Maintain expert level proficiency of F5 products and technologies through self-directed and formal training. Demonstrate ability to become trusted advisor within customer environment. Demonstrate control of engagement and develop customer confidence in F5s ability to resolve critical issues in a timely and effective manner What you will bring: BS/BA degree or equivalent work experience. Minimum of 5 years of relevant experience, with a focus on architecture and design of Application Delivery and Security solutions. Experience working with Linux, Unix and Windows, Cloud environments Experience with network protocols and theory (TCP/IP, UDP, ICMP, MAC addresses, IP packets, DNS, and load balancing, etc.) Good understanding of HTTP protocol and related technologies Experience with network, security solutions, and technologies leading security solutions Experience with public cloudsAmazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure Experience with virtualized and containerized environmentsKubernetes and Docker Experience with Configuration Management and Infrastructure as CodeTerraform, Ansible, Jenkins Experience with Scripting or development skillsPython, Ruby, Shell etc. Working knowledge in F5 products and technologies is a plus Must be able to read, write and speak English fluently as well as prevalent local language. Excellent communication, documentation, and presentation skills. Ability to articulate and transfer complex ideas to a wide audience through both verbal and written communication. Demonstrated strong written communication, presentation writing, and technical documentation skills. Should be hands-on and be able to perform the role independently. Demonstrable experience to work as part of a team of engineers and to deliver one or several projects simultaneously. What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

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2.0 - 5.0 years

4 - 8 Lacs

Hassan

Work from Office

We are seeking a Distributed Cloud Support Engineer II who is hardworking and committed to customer success. You are comfortable in both the Support and Engineering environments, translating technical documentation and conversations into clear, concise directions for customers and partners. You are passionate about helping our customers tackle and solve problems. You will provide support via phone, email, messaging, and web portal. Support requests range in complexity from "how to" questions through involved debugging and forensic efforts when prioritizing operational issues. Visualizing problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. You will have a significant career growth opportunity within a fast-paced SaaS company. What will you do? Fix reported issues and advocate for the customer. Collaborate with sales and engineering teams to provide support to resellers, service provider and enterprise customers, as well as end users via telephone, e-mail, Slack and the web portal. Issue reproduction and concise documentation of solutions provided through technical notes, case studies and knowledge base articles. Critical issue management and customer assurance when handling reported issues. Coordinate fixes by Engineering or Developers when required and relay appropriate information to our partners and customers. Provide recommendations on how to improve supportability, reliability, availability, and serviceability based on lessons learned through issue resolution. Training and enabling our service partners to ensure that they can sufficiently support customer issues. How do you qualify? 2 or more years of experience working in an operations environment. Background in customer service/support and IT, networking, or IT security incident management. Experience driving efficiencies, handling growth, and delivering results. Good understanding of IT, Network, or IT SOC best practices and a real passion for continuous improvement. Strong organizational skills and work well with contacts in various business subject areas. Conversationally and technically fluent in English verbally and written. Advantageous to have: Strong understanding of Networking and Layer 7 Protocols. Familiarity with Container technologies (Docker and Kubernetes). Knowledge of Data Representation types (XML, JSON, YAML). Public cloud experience with Amazon Web Services (AWS), Google Cloud Platform (GCP) and/or Microsoft Azure is preferred. Security product/solutions experience (Firewalls, WAFs, DDoS Mitigation) is preferred. Strong troubleshooting skills, independent and collaborative. Approachable disposition and steadfast in delivering. Ability to prioritize and multitask when leading sophisticated technical issues. Proven understanding of routing and switching technologies. Ability to read different scripting and automation languages (Python, Shell and Ansible). Bachelors degree in technologically relatable field or equivalent practical experience. Physical Demands and Work Environment This role requires availability outside normal business hours to align with the distributed team or to respond to critical security events. Some travel may be required (less than 10%). The About The Role is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

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5.0 - 9.0 years

6 - 11 Lacs

Bengaluru

Work from Office

Role Overview: Our consultants form a pivotal part of F5 Networks Professional Services delivery organization, working across diverse environmentsfrom public and private clouds to enterprise data centers. They help customers implement F5s security, automation, and cloud solutions with responsiveness and technical expertise. This role offers the opportunity to explore new technologies, solve complex problems, and deliver real value to clients. Consultants operate with a high degree of independence, identifying whats needed to complete assignments efficiently while collaborating with a global team of like-minded professionals. Prior experience with F5 technologies is appreciated but not requiredwhats essential is strong communication, analytical thinking, and a commitment to quality. Youll interact with global customers, so fluency in English and the ability to convey technical concepts to diverse audiences is key. In return, F5 offers access to industry-leading training, labs, and expert communities to support your continuous learning and professional growth. The role will be based in Mumbai, India. Sounds interesting? Read on! What you will do: Deliver labor associated with custom scoped Statements of Work to F5 customers. Provide technical responsibilities that may include, but are not limited to, problem identification, systems architecture definition, hardware/software specification, design, implementation, testing, client training and solution deployment. Effectively lead and deliver technical workshops Manage customer interaction and engagement, including documentation and follow-up. Maintain expert level proficiency of F5 products and technologies through self-directed and formal training. Demonstrate ability to become trusted advisor within customer environment. Demonstrate control of engagement and develop customer confidence in F5s ability to resolve critical issues in a timely and effective manner What you will bring: BS/BA degree or equivalent work experience. Minimum of 5 years of relevant experience, with a focus on architecture and design of Application Delivery and Security solutions. Experience working with Linux, Unix and Windows, Cloud environments Experience with network protocols and theory (TCP/IP, UDP, ICMP, MAC addresses, IP packets, DNS, and load balancing, etc.) Good understanding of HTTP protocol and related technologies Experience with network, security solutions, and technologies leading security solutions Experience with public cloudsAmazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure Experience with virtualized and containerized environmentsKubernetes and Docker Experience with Configuration Management and Infrastructure as CodeTerraform, Ansible, Jenkins Experience with Scripting or development skillsPython, Ruby, Shell etc. Working knowledge in F5 products and technologies is a plus Must be able to read, write and speak English fluently as well as prevalent local language. Excellent communication, documentation, and presentation skills. Ability to articulate and transfer complex ideas to a wide audience through both verbal and written communication. Demonstrated strong written communication, presentation writing, and technical documentation skills. Should be hands-on and be able to perform the role independently. Demonstrable experience to work as part of a team of engineers and to deliver one or several projects simultaneously. What Youll Get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, comprehensive benefits, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion Interest Groups Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!

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