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3.0 - 5.0 years

5 - 7 Lacs

Hyderabad

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Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues Mandatory Skills: DevOps Experience : 3-5 Years.

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2.0 - 7.0 years

4 - 9 Lacs

Mumbai

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Role Purpose The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes Do Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, testing, staging, release, configuration and monitoring Manage the IT infrastructure as per the requirement of the supported software code On-board an application on the DevOps tool and configure it as per the clients need Create user access workflows and provide user access as per the defined process Build and engineer the DevOps tool as per the customization suggested by the client Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure Leverage and use tools to automate testing & deployment in a Dev-Ops environment Provide customer support/ service on the DevOps tools Timely support internal & external customers on multiple platforms Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT Ensure adequate resolution with customer satisfaction Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Troubleshoot and perform root cause analysis of critical/ repeatable issues

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5.0 - 8.0 years

7 - 10 Lacs

Pune

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do: Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation /div Mandatory Skills: WebLogic Admin Experience : 5-8 Years.

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Redhat OpenShift Experience : 3-5 Years.

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1.0 - 3.0 years

3 - 5 Lacs

Bengaluru

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: WebLogic Admin Experience : 1-3 Years.

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3.0 - 5.0 years

5 - 7 Lacs

Hyderabad

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: WebLogic Admin Experience : 3-5 Years.

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3.0 - 5.0 years

5 - 7 Lacs

Mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: WebLogic Admin Experience : 3-5 Years.

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Oracle HTTP Server Experience : 3-5 Years.

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5.0 - 10.0 years

7 - 13 Lacs

Hyderabad

Work from Office

Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do : Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation

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5.0 - 8.0 years

7 - 10 Lacs

Mumbai

Work from Office

Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do : Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: DevOps Experience : 5-8 Years.

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes Do : Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customers requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isnt resolved Provide knowledge transfer, sharing best practices with the team and motivate Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for will based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Ansible Tower Experience : 5-8 Years.

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3.0 - 5.0 years

5 - 7 Lacs

Chennai

Work from Office

Handled large database estates and managed TB size of databases Installation and administration of multiple versions of databases on multiple Unix platforms and Windows servers Design and implement the high availability solutions (RAC, Golden Gate and Dataguard) Install, configure and manage ASM instances in oracle Plan and execute major migrations and upgrades Define and configure the disk and diskgroups in ASM and troubleshoot Manage and administer the databases on Exadata machine Plan the database upgrade, migration and patching Plan and implement the backup/recovery on need basis Hardware tech refresh (host to host database move) Coordinate and work with database vendors for resolution on major incidents Database refresh, re-org, backup using RMAN and 3rd party tools Install and configure grid control database monitoring tools Install, Administer, manage and troubleshoot Oracle grid control Define performance benchmarks and metrics Periodic database instance performance review and tuning recommendation Proactive database analysis and suggestion to application team / business Write and troubleshoot shell scripting, SQL and PL/SQL scripts Primarily role is supporting the production and non-prod database environments Ensure the reduction of repeated errors through implementation of necessary checkpoints Contribute towards evaluation of tools, products and software selection SLA tracking and reporting to Higher management Prepare and Maintain Standard Operating Procedure for all activities Proactive identification of risks and mitigation of the same Technical presentation on emerging technologies. Foresee the need for newer technology based trainings on customer needs and provide suggestions for such trainings to Project Manager. Implement and Periodical check on Automation Implement and Periodical check on DB Security Identify, document and track Technology related risks and mitigation plan in the project Technical and Process guidance to L2 and L1 DBA Provide 24x7 and on call support for critical application databases Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Oracle Database Admin Experience : 3-5 Years.

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1.0 - 3.0 years

3 - 5 Lacs

Hyderabad

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: WebLogic Admin Experience : 1-3 Years.

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3.0 - 7.0 years

4 - 8 Lacs

Pune

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction User Account Creation, deletion, modificatio IBM AIX ADMIN Apply Naming Convention, Home Directory, Group Creation as per Policy User Disabling. Access rights Monitor Concurrent Logins / Connections Monitor System Availability, Disk space, Critical Services Availability, Processor Utilization, Critical errors in the system logs, as applicable , I/O & Network Utilization related to Server. Base OS Installation Basic OS troubleshooting Implementing bug fixes Backup Operation and Monitoring OS backup with Mksysb Manage the password policy. Distribute power users operational task to another users. Managing Disk space, Processor/Memory/Network/process Utilization related to client/server Manage logs files. Orderly start-up and shutdown of servers Handle local and remote backup and restoration management. Vendor coordination. Will act as point of contact for any OS issue. Coordination with L2/L3/OEM team for troubleshooting and support

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1.0 - 3.0 years

4 - 7 Lacs

Mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: WebLogic Admin.: Experience: 1-3 Years.

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3.0 - 5.0 years

5 - 8 Lacs

Kochi, Hyderabad, Pune

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Skill :: MS SQL Database Admin Installing and maintaining the MSSQL database software. Creating storage database structures with high-level security features. Altering storage structures to meet the evolving needs of the company. Setting up database user accounts. MSSQL cloud database experience with Training users on how to access the information in the database. Finding and debugging malfunctioning programs affecting the database integrity. Creating autonomous database backups. Regularly updating the database security protocols. Bachelors degree in computer engineering or computer science. Proven work experience as a Database administrator. Familiarity with MSSQL database design, coding, and documentation. Knowledge of database backup procedures, recovery systems, and SQL. Knowledge of programming languages and API. Excellent communication and problem-solving skills. Ability to visualize algorithmic structures. Maintaining database dictionaries and documents Job Control Language (JCL), SQL, Perl and shell scripts and batch processes; Administering database organizations, standards, controls, procedures, and documentation; DB2 Experience; Reviewing project requests and determining rough order of magnitude estimate of time and cost required to accomplish scope; Physical Database monitoring, management, performance tuning, Database user management ((Database schemas) for Microsoft SQL Database Server); configuration and operations; Patches and Updates; performance and tuning (physical Databases); Database user (Database schemas) administration and security; monitoring Backup and restore. planning, provisioning and installations; and Database level cluster / HA / Disaster Recovery management Note: All Database are hosted in Oracle cloud, hence required cloud MSSQL database knowledge required along with On-premises database knowledge. Mandatory Skills: MSSQL Database Admin.: Experience: 3-5 Years.

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3.0 - 5.0 years

5 - 8 Lacs

Bengaluru

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: WebLogic Admin.: Experience: 3-5 Years.

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8.0 - 13.0 years

8 - 10 Lacs

Hyderabad, Chennai

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We are looking for application support engineer having sound skill in troubleshooting and resolving issues against apps hosted in On-Prem( Process Execution Module)/Cloud, with Scripting experience. Skills: AWS DevOps, PC2, S3, Cloudwatch, EKS, Application support, Networking, OSS/BSS JD:- Strong knowledge in Tech Skill (Java, Shell Scripting, Python, SQL, etc) Good Understanding on Telecom OSS/BSS applications Good Understanding on support cycle and Production deployments Excellent problem-solving and analytical skills Experience in handling support tickets. Ticket management efficiencies i.e. response time, resolution time, providing regular updates, SLAs. Own RCA submission for P1/P2 tickets within SLA. Automating repeated tasks is MUST to have Responsible for providing (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents and providing support for software bugs and other technical problems. Excellent verbal and written communication skills Must have experience in the role of 24X7 Production Support and Maintenance activities. Work on different shifts. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Provide technical training and support to internal teams as needed.

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5.0 - 8.0 years

9 - 14 Lacs

Bengaluru

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Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Perl Programming. Experience: 5-8 Years.

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3.0 - 5.0 years

8 - 12 Lacs

Bengaluru

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About the Opportunity Job TypeApplication 30 August 2025 Title Data Platform Engineer Department Enterprise Engineering Location Bengaluru Reports To Tom Rogers Level 3 Senior Analyst Programmer Were proud to have been helping our clients build better financial futures for over 50 years. How have we achieved thisBy working together - and supporting each other - all over the world. So, join our Data Platform team and feel like youre part of something bigger. About your team The Data Platform team m anage the products and technical infrastructure that underpin the use of data at Fidelity databases (Oracle, SQL Server, PostgreSQL) , data streaming (Kafka, Snaplogic ) , data security, data lake (Snowflake) , data analytics ( PowerBI , Oracle Analytics) , data management, and more . We provide both cloud-based and on premise solutions as well as automations and self-service tools. The company predominately uses AWS, but we also deploy on Azure and Oracle Cloud in certain situations . About your role You r role will be to use your skills (and the many skills you will acquire on the job) to develop our Data Analytics Platforms . These include Oracle Analytics, Power BI and Denodo. We offer a complete service , so this includes support work as well as technical development work. Our goal is to provide the best possible service to our customers and so you will also be involved in technical work to streamline our processes and provide self-service options where possible . We work in a highly regulated environment and so all solutions must be secure, highly available and compliant with policies . About you You will be a motivated, curious and technically savvy person who is always collaborative a nd keeps the customer in mind with the work you perform . Required skill s A strong technical understanding of OCI and /or AWS cloud infrastructure , such as IAM, networking, security, compute and billing. Platform engineering experience. Experience of delivering IaC change through CI/CD and Terraform , Github , Jenkins. Hands on experience with analytics platforms such as Oracle Analytics and Power BI (preferably both) Ability to work on tasks as a team player, share knowledge and deal effectively with people from other company departments and geographic regions. Excellent verbal & written communication in English Desired skills Scripting and programming language experience (preferably python, shell and SQL knowledge) Technical work experience within Financial services Feel rewarded For starters, well offer you a comprehensive benefits package. Well value your wellbeing and support your development. And well be as flexible as we can about where and when you work finding a balance that works for all of us. Its all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com . For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com .

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8.0 - 10.0 years

20 - 25 Lacs

Noida

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An extraordinarily talented group of individuals work together every day to drive TNS success, from both professional and personal perspectives. Come join the excellence! Overview Responsible for leading the design, development, and deployment of Java-based software systems and applications. This role involves overseeing the full software development lifecycle (SDLC), ensuring high-quality code, and aligning technical solutions with business objectives. The Technical Lead will guide a team of developers, conduct code reviews, troubleshoot complex issues, and collaborate with cross-functional teams to deliver scalable and maintainable products. Responsibilities Requirements: Must have a strong foundation in Java platform and computer science fundamentals . Strong technical background with excellent analytical, problem-solving, and communication skills . Ability to work both independently and collaboratively in a team-oriented Agile scrum environment . Experience in designing and documenting software components that meet industry and organizational standards . Ability to develop high-quality software components based on technical requirements and detailed designs . Technical Skills: Proficiency in core web development technologies, including Java 8, HTML, CSS, JavaScript, JSP, Spring, and Hibernate . Experience working with relational databases such as Oracle, MySQL , or similar. Expertise in Linux environments , with hands-on experience in shell scripting for automation and system tasks. Ability to research technical solutions and recommend options with clear reasoning. Qualifications Deep knowledge of the software development lifecycle, including scoping, planning, conception, design, implementation, deployment and maintenance. Good problem solving skills and ability to meet deadlines is a must. Must have a BS degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent. If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

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2.0 - 4.0 years

10 - 11 Lacs

Pune

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Data Engineer Pune, India About Us Coditation Systems was founded by a serial entrepreneur, and a team of young talented technologists, some of who have grown to spearhead the organization. With its inception in 2016, we became a boutique technology services and solutions firm specializing in Machine Learning & AI, Data Engineering, and Cloud. We have a team of ninja architects, data scientists, data engineers, and software engineers having decades of collective experience of applying emerging technologies to build cutting edge software products. What are we looking for? We are looking for an experienced Data Engineer to join our team. You will use various methods to transform raw data into useful data systems. For example, you ll create algorithms and conduct statistical analysis. Overall, you ll strive for efficiency by aligning data systems with business goals. To succeed in this data engineering position, you should have strong analytical skills and the ability to combine data from different sources. Data engineer skills also include familiarity with several programming languages and knowledge of learning machine methods. If you are detail-oriented, with excellent organizational skills and experience in this field, we d like to hear from you. A Day in the Life Building productionized data ingestion and processing pipelines using any of these Java / Spark / Scala / Python / GCP / Cloud or similar. Designing and implementing a fully operational production grade large scale data solution on Snowflake and Amazon Redshift Data Warehouse . Designing and implementing production grade data warehousing solutions on large scale data technologies such as Teradata/Oracle/DB2. Large scale Data Migration from on premise to cloud data warehouses. Building data ingestion data pipelines. What you will need Understanding of SQL concepts and experience in the same. Excellent SQL skills Good to have knowledge of hadoop ecosystem, hive, YARN, EMR, EC2, S3 etc. Experience of writing data transforms Experience working with Unix, Linux Operating Systems. Excellent presentation and communication skills, both written and verbal. Ability to problem solve and architect in an environment with unclear requirements. Self driven with good probleming solving skills. Experience in working with AWS/Azure/Google or similar data services. Experience with dev-ops tools and shell scripting knowledge is a plus. Bachelors degree in Computer Science/Engineering or equivalent.

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2.0 - 7.0 years

14 - 18 Lacs

Hyderabad

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Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Qualcomm's Open source Engineering team works with internal and external groups to manage their use of open source and third party software. Participation in the analysis of large and complex software code bases and report detected third-party and open source components and their licenses. This role is focused entirely on supporting open source software development, finding the true origin and license terms of detected third party code. This position requires quick handling of urgent requests and requires quick turnaround. Responsibilities -Reviewing code to ensure it adheres to the legal guidelines - Scanning and analyzing code and linkage between modules - Work closely with developers to create documentation pertaining to the code under review - Work closely with various legal departments - Contribute to automation development. This position will also help with automation projects that may involve script development, tool development and will work productively with no supervision. At this level, assignments are less well defined. Independence in performing assignments is required. Tasks may include: Analyze and document a significant high-level design based on incomplete or changing specifications Defining processes with leads and other stakeholders. Identifying appropriate simulations or analysis for providing input to system design trade-offs Partnering with multiple technical teams to define resolution paths Efficiently schedule time and resources needed to complete assigned tasks Candidate Qualifications 2+ years experience with python, C/C++, programming. Automation skills (Python, Shell scripting, database prototyping, web interfaces, etc...) Strong understanding of software development and engineering fundamentals Strong understanding of source control, packaging, and build system knowledge Strong Technical understanding of Linux Operating Systems Strong understanding of build process- compiler, assembler, linker Strong understanding of computing, CPU, Memory, operating system function and applications. Intermediate Embedded Software knowledge Understanding of GIT source control a plus Good understanding of Open Source Licensing a plus Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

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10.0 - 15.0 years

15 - 30 Lacs

Pune, Chennai, Bengaluru

Work from Office

Description: - Requirements: Required Skills: • 6-8 years of experience with Proficiency in C/C++ for embedded system programming, scripting experience using Shell or Bash. • Strong experience with prplOS, OpenWRT, and embedded Linux development. • Experience with BSP integration and hardware abstraction layers. • Knowledge of bootloaders (preferably U-Boot) and boot sequence for ARM-based devices. • Hands-on experience with Buildroot, Yocto, or equivalent Linux build systems. Job Responsibilities: Job Overview: We are seeking a highly skilled Embedded Developer with deep experience in prplOS, OpenWRT, and embedded Linux systems. ________________________________________ Key Responsibilities: • Integrate and customize prplOS/prplWare on target embedded platforms. • Develop and maintain device firmware using C/C++ for Wi-Fi routers/gateways. • Perform Board Support Package (BSP) integration for Mediatek or similar chipsets. • Customize and maintain bootloader (U-Boot) and Linux kernel configurations. • Configure Buildroot and/or OpenWRT build systems for firmware generation. • Implement and debug networking and Wi-Fi (including Wi-Fi 7 and MLO) features. What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

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7.0 - 10.0 years

20 - 30 Lacs

Bengaluru

Hybrid

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on Indias strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. Job Title: Staff DevOps Engineer Location: Bangalore Electronic City Phase 2 Shift: US Hours – Night shift Work Mode: Hybrid (3 Days from office) Role Summary: A global employee plans and transfer agent administrator is seeking a Staff DevOps Engineer/Team Lead with extensive experience in automating builds and deployments, setting up cloud infrastructure, as well as setting up tools for monitoring. Minimum 8 years of experience. Occasional overnight work. Assess and analyse release components for input to release scheduling. Maintain and administer tools and methods for software delivery, deployment, and configuration. Maintain release processes and procedures. Technical skills: •Continuous Integration Continuous Deployment Blue/Green Deployments pattern Configure and maintain infrastructure (build agents, hosting servers etc.) Complex multi-tier enterprise environments Configuration management and automated provisioning Scripting Containers Micro services Source code control Configuration of firewalls, load balancers and other network equipment Good understanding of infrastructure and application security Database administration - backup/restore/execute queries PowerShell Jenkins GitLab JBoss Amazon Web Services Azure DevOps Microsoft (Windows Server, .Net) Technology stack Linux Terraform Docker MS SQL databases Behaviours: Agile Methodologies - Scrum Efficiency improvement Configuration management Release readiness Documentation / technical writing Process, data, system engineering Analytical - business, process, data, system Lifecycle management Problem-solving Emotional intelligence and empathy Motivation, enthusiasm and optimism Collaboration, teamwork and cooperation Active listening and observation Continuous learning Language and communication Creative thinking Resilience, perseverance and patience Ownership and dependability Critical thinking Time management Decision-making Benefits: Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer: 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives Business related certification expense reimbursement Comprehensive Medical Assurance coverage for dependents & Parents Cab transport for staff working in UK & US shift Accidental & Life cover 3 times of concerned CTC

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