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Technical Product Specialist and Application Delivery Kiya.ai

5.0 - 10.0 years

5 - 6 Lacs

pune

Hybrid

Company:Kiya.ai Location:Pune Shift:Flexible Provide Level 1 and Level 2 support. Identify and troubleshoot issues related to on premise and cloud-based applications and services in a timely manner. Conduct basic investigation and follow standards to resolve or escalate. Monitor systems to optimize. Job Description: Provides support for production & non-production environments to ensure smooth application Performs complex troubleshooting. Works to ensure appropriate monitoring and alerting setup. Monitors system performance and health. Works on root cause analysis and problem management to address underlying technical issues. Articulates ideas and demonstrates a willingness to bring new idea...

Posted 3 months ago

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