218 Shell Jobs - Page 5

Customer Success Services - Sales Rep, Learning Adoption Renewals Oracle Cloud University (OCU) is a PL education business unit of Customer Success Services (CSS) organisation that enables customers, partners and employees on all of Oracle cloud services that include all of SaaS, PaaS, IaaS as well as On-Prem. The team offers training via digital subscriptions consisting of over 4,000 hours of cloud content built on a modern platform that offers Live Sessions, knowledge checks, training environments, certification and live analytics on learner progress. These subscriptions are sold to all customer segments from enterprise to SMB. OCU is a fast growing business with a commitment to help thousands of learners stay current on Oracle cloud products. Brief Posting Description Drive maximum adoption and consumption of Oracle University Learning Subscriptions and identify/drive expansion opportunities via high value relationship with the client. Responsible for accounts and delivering customers overall success with our Learning Subscriptions, securing renewals, driving adoption/activation/Consumption and delivering highest levels of customer satisfaction. Detailed Description Develop a long-term partnership with Oracle University customers to ensure they remain successful by realizing the full value of their investment in Oracles learning solutions. Deliver on an exceptional Learning experience with proactive communication with Training Administrators, orchestrating the right internal resources, and effectively using CSM process to track and execute the customers learning goals. Ensure customers continues/renews our Learning Subscriptions. Responsible for maintaining a high level of client satisfaction by being a liaison between the customer and Oracle University delivery and product development teams. Identify product expansion/up sell opportunities. Identify Renewal risk, and work with extended internal teams to create and execute on get well plans. Job Requirements Recommended 3 to 7 years of experience in Customer Success or Cloud Sales and demonstrated ability of building successful customer relationships. Sales experience in International Markets is necessary. Strong communication and Presentation skills Basic understanding of Cloud architecture. Ability to manage complex account situations and lead resolution towards mutual success and partnership Strong Consulting skills and proven results working as a trusted advisor to drive business value for clients or stakeholders. Passion for customer success. Self-motivated, team-oriented and focused on exceeding client expectations Ability to prioritize, multi-task, and perform effectively under pressure Career Level - IC2 Responsibilities Responsible for timely renewals for small to medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet productivity expectations on outbound calls for renewals. Manage exceptions for customers with issues that may delay or inhibit renewals. Identify and transfer leads to sales representatives for top-tier opportunities. Accurately forecast business targets and opportunities in territory.

Collaborate with product managers, product owners, and other stake holders for understanding the requirements, coming up with user stories/backlog items and lead the technical architecture driven by customer usage patterns along with the detailed automation design. Have passion to discover the true technical / operational requirements associated to the new feature requests that demonstrates exceptional customer relationship skill. Lead and contribute in building next generation of Oracle Financials. Career Level - IC5 Responsibilities As a Senior Principal Application Engineer in the team you will need to Collaborate with product managers, product owners, and other stake holders for understanding the requirements, coming up with user stories/backlog items Lead the technical solution approach/technical design/testing strategy driven by customer/usage data along with the automation design Work in a DevOps culture that includes taking complete ownership and driving the collaboration with peer teams, cloud operations and technology stack to see through any task for end-to-end delivery. Have passion to discover the true technical / operational requirements associated to the new feature requests that demonstrates exceptional customer relationship skills, provide alternate technical and business approaches, and lead engineering efforts to meet strong customer commitment timelines with best possible solution. Possess expert knowledge in performance, building large scale enterprise applications , system architecture, and engineering best practices. Develop ultra-scalable and highly reliable designs specs that include fault-tolerance , automatic recovery in error scenarios along with strong diagnostic approaches. Be obsessed over customer satisfaction , operational excellence, evaluate system performance and security Identify and solve technology-related bottlenecks and provide enhancements to existing code base. Design and deliver robust automation tests to validate the user stories / backlog items Be a leader and provide design suggestions to some of the most complex problems faced by other scrum teams by sharing your deep software engineering knowledge and experience , constantly creating re-usable content/tools which will help consciously improve technical standards , increase the productivity and effectiveness of the teams. Qualifications : Bachelors degree or higher in Computer Science or in related technical discipline. At least 8 years of Software development experience in JAVA/SQL/PLSQL with Web Development. Excellent Knowledge in Order to Cash (O2C) flow of Cloud ERP preferably with Accounts Receivable product implementation experience. Proven track record of building large-scale, fault-tolerant , high performing , highly scalable software products with experience on managing complex projects. Demonstrated expertise in system-level design, and experience with web services and service-oriented architectures. Expertise in different performance tuning approaches in JAVA / SQL or in related technologies. Experience in Rest API and micro services will be a preferred skill. Should be able balance technical leadership and savvy with strong business judgment to make the right decisions be it on the technology or in designing the application. Demonstrated ability to think strategically about business, product, and technical challenges. Building smart unit test automation with different tools. Assist in the continual hiring and development of technical talent to help the organization grow. Should be an inspirational technical leader who can set high standards with in the team. Justify the Ideas always with detail-oriented facts with a quantification mentality. Should be able to operate in a very fast paced environment where time to hit market is super critical.

Job Description Operate and perform maintenance activities on production cloud database services running within the SaaS region. Responsible for defining and deploying DbaaS and autonomous database services with deep focus on architecture, production operations, capacity planning, performance management, deployment, and SaaS release engineering. Act as a point of escalation for incidents and other issues arising within the SaaS regions, for the cloud database services React to production deficiencies by continuously implementing automation, self-healing, and real-time monitoring to production systems Ensures thorough documentation of incidents through company-standard reporting methods Drives and actively participates in the resolution of complex technical issues spanning various services Execute DR tests and performance test on cloud environments. Actively monitor database environment and involve in developing comprehensive Database Monitoring tools. Responsible to managing security and access control of production database. Career Level - IC5 Responsibilities 10+ years of experience in Oracle database administration, installation, configuration, upgrade and performance tuning activities preferably in a cloud environment. Hands on experience in database performance tuning, back & recovery, cloning, space management and database security. Experience in managing and configuring Oracle multi-tenant container database (CDB) and pluggable database (PDB). Preferred experience in Oracle autonomous database management. Experience in installation, configuration, troubleshoot and management of Oracle replication tools like Autonomous Data Guard, GoldenGate etc. Ability to strategy plan and execute disaster recovery plans. Experience in application performance monitoring and tuning. Handson experience in performance tuning (I/O, Memory, SQL) by using tools like AWR, ADDM, APM, TKPROF, Explain Plan, Statspack etc. Knowledge in Hot/Cold backups, recovery and cloning using RMAN backups. Experience in cloning database from production to test and development environments. Handson experience in shell scripting for database management and monitoring activities. Good technical knowledge of PaaS and SaaS platforms (OCI, AWS, Azure, or GCP). Oracle Certified Professional (OCP), Oracle Certified Expert (OCE), or other relevant certifications in database administration is an added advantage

Job Description Full Stack Developer 4-8 yrs experience Good Knowledge in Oracle SQL, PL/SQL, Java/J2EE, SOAP and REST based Webservices. Knowledge of Java Script, HTML Knowledge of Junit, JMeter, Eclipse, GIT, Jira, Ant, Unix Shell scripting Knowledge of OBIEE, BIP Knowledge of DEVOPS, Microservices, Docker, Kubernetes is an advantage Exposure to Application servers WebLogic, Tomcat, JBoss Exposure to middleware concepts JMS, MQ, OSB Exposure to Security concepts PKI, SSO, SAML Good Knowledge of Config, Design & Dev. Good understanding of container deployment and cloud technology Sound knowledge on SDLC - Waterfall and Agile Models Experience in Design / Code reviews Experience in Product Implementation and Support. Usage of tools for story boarding, screen mock-up, UI prototyping Career Level - IC2 Responsibilities Responsibilities Software Development & Delivery Product Implementation & Support. Should be able to contribute independently Adherence to Oracle internal processes Working closely with other developers, designers, business and systems analysts Working with bank and partners for delivery of Oracle Deliverables. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before.

Job Description Java Developer Experienced Full Stack Java developer ( 3 - 5 years) Mandatory Skills Full stack Java developer with hands on experience on Spring, JPA, any Java script framework. Experience working on multi-threaded environments with good debugging skills Experience on writing SQL/PLSQL Hands on experience on application servers - WebLogic/Tomcat Basic Linux scripting Understanding of data-structures and Java design patternsGood to have Knowledge on Kubernetes Experience working on Performance tools, Security testing tools and building CI/CD pipelines. Career Level - IC2 Responsibilities As a member of the software engineering division, you will apply basic to intermediate knowledge of software architecture to perform software development tasks associated with developing, debugging or designing software applications or operating systems according to provided design specifications. Build enhancements within an existing software architecture and occasionally suggest improvements to the architecture.Clear understanding and application knowledge of Object Oriented concepts Expert in Core Java , Collection Framework, exception handling, logging frameworks , Web Service: RESTfulShould have very good knowledge and also experience in one of Spring and tools like Hibernate, JPAShould have working knowledge and experience on Developing complex UI using React JS.Should have working knowledge on JMS and KafkaShould have design and coding experience of critical enterprise applicationsShould be able to understand complex SQL queries Moderate experience on unix, shell scripting

Job Description Oracle Customer Success Services As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures you will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions. The Company Oracle is the worlds leading provider of business software. With a presence in over 175 countries, we are one of the biggest technology companies on the planet. We're using innovative emerging technologies to tackle real-world problems today. From advancing energy efficiency to reimagining online commerce, the work we do is not only transforming the world of business it's helping advance governments, power nonprofits, and giving billions of people the tools, they need to outpace change. For more information about Oracle, visit us at oracle.com. Position Overview: We are looking for Oracle Fusion HCM Technical Consultant with Overall 7 to 15 years of IT experience with at least 5 years of Fusion experience and remaining years of HCM domain experience in Oracle EBS. The selected candidates should be able to relocate to any one of the work locations (Bangalore, Hyderabad, Gurgaon) for forthcoming projects if selected, should also be willing work in shifts if required, our customers are spread across various countries. Expected to have very good functional & technical experience/knowledge in Oracle HCM Cloud Core HR, US Payroll, Absence, Time & Labor, Talent Management, Benefits, Compensation, Security, Workflow modules and Oracle HCM Cloud Technical skills - Fast Formula, BI & OTBI Reports, Value Set, UDT, Personalization, data loading tools (HDL, PBL), HCM Extract.. Position is for a Support Analyst with a background in Oracle SAAS Suite of products Responsible for customer production support, tracking-incidents, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. It an opportunity to work with Cloud and On Premise customers. This work includes: Work directly with Customers for Advising on complex use of Oracle products Resolving highly complex and mission-critical issues Serve as Situation Manager on highly sensitive issues Formal mentoring for promoting the technical and professional development of others Creation/review of Knowledge Articles Qualifications: Any professional qualification (BE/ B Tech/MCA/ MSc (Comp Science)). Must have Skills 8+ Years Lead Position with 4 + Years in Fusion HCM and EBS HRMS Experience Primary Skill Set: HDL, Extracts, BI Publisher, Personalization, HCM Data Model Primary Module Skill Required 1) Core HR, 2) Fusion Payroll, 3) Fusion Time and Labor, 4) Fusion Benefits Secondary Module Skill Required 1) Talent Management, 2) Compensation Job Description Should have 5+ years of experience in Oracle HCM Cloud implementation & support. Should have worked in 3 or more Oracle HCM Cloud implementation or support projects as a Techno Functional consultant. As a Techno Fictional Functional consultant should have experience in implementing & Supporting Oracle HCM Cloud modules - Core HR, US Payroll, Absence, Benefits, Time & Labor, Talent Management, Compensation. Should have Experience/Knowledge in Reporting, Data Migration and Interface/Integration development using HDL, PBL, HCM Extract, BIP, Web Service etc. Should have hands exp. in Fast Formula, BI & OTBI Reports, Value Set, UDT and Personalization. Should have exp. in workflow configuration using BPM. Strong technical knowledge in Oracle HCM Cloud security setup is desired. Should have exp. in client facing role and must have worked on Req. Gathering, Product Workshop & Demo, CRP, UAT etc. Should have excellent communication, Project/stakeholder/team management skills and experience. Should have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience. Career Level - IC3 Responsibilities The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution. Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts Conduct training and knowledge sharing sessions Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications. Should have knowledge of localizations Knowledge on Security setup would an added advantage. Must have very good communication skills , Must be a team player, willing to learn new technologies Must work in rotational shifts INCLUDING night shifts Experience and Expertise in the following areas is seen as an advantage: XML Java, J2EE and Oracle ADF SOA and Web Services PL/SQL, Forms , Reports , Unix Shell Scripts Discoverer , Workflow, BI Publisher / OTBI Reports Java / JSP Web ADI ,OAF , ADF PaaS Integrations, OIC, SOA, Web Services Javascript, jQuery, KnockoutJS, NodeJS , HTML, CSS, python HCM Extract , HDL File Transfers Others Exhibit effective analytical skills & organizational skills Good command over spoken & written English Interact directly with customers and follows through on all assignments and takes ownership of customer issues Seeks innovative ways to improve the process of delivering solutions to customers Strong written and verbal English communication skills; multi-lingual a plus

Job Description Primary Skills - FC-T-UBS-Oracle, PL/SQL, D2k Forms and very good knowledge of FLEXCUBE UBS Core, DDA , FX, MM and Loan modules Candidate should have hands-on Development, Implementation and / or production support experience with any Core Banking product, ideally Oracle Flexcube UBS Sound Oracle DB, Oracle SQL, PL/SQL, D2K, JavaScript, XML, basic Unix shell scripting; Hands on Expertise in Deployments, Backup/Restore Operations and Source Control tools Hands on Expertise in Microsoft Office tools including Word, Excel Good Communication, Presentation and Client Facing skills Secondary Skills - Working knowledge of Oracle development tools, WebLogic server deployments, Oracle Database Functional knowledge of banking systems. Experience on development and implementation of Interfaces, Batch operations, Trouble shooting and resolution of issues encountered in Testing cycles. Good Problem solving skills Good Team handling skills Career Level - IC4 Responsibilities Analyzes business needs to help ensure Oracle solution meets the customers objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.

Job Description Clear understanding and application knowledge of Object Oriented concepts Expert in Core Java , Collection Framework, exception handling, logging frameworks , Web Service: RESTful Should have very good knowledge and also experience in one of Struts/Spring and ORM tools like Hibernate, JPA Should have working knowledge and experience on Developing complex UI using React JS. Should have working knowledge on JBoss Fuse, Active MQ, Kafka, Camel framework Should have design and coding experience of critical enterprise applications Should be able to understand complex SQL queries Should have experience on JBoss application server (deployments) Moderate experience on unix, shell scripting Customer facing experience w.r.to technical discussions Secondary skills / knowledge (desirable) Database knowledge Job Schedulers Investment Banking Code review tools like pmd,sonar, Checkstyle writing unit testing using Junit, Jmock, DBUnit etc., writing build scripts using ant , maven Career Level - IC2 Responsibilities Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before.

Job Description Were looking for a Senior Developer within the Customer Success Org with AI (Artificial Intelligence) focus to join our Customer Success Operations team. You will become a specialist in our business domain and take the time to deeply understand our internal Customer Success AI goals. These would be inhouse created AI implementations primarily using Oracle Cloud Infrastructure GenAI/RAG functionality and Cohere LLM models, along with development integration with our internal instance of the NetSuite product. This role is for someone who wants to help design the architecture of new and integrated AI functionality within the Customer Success organization as well as drive and discuss clean software design. You care about quality as well as clean code, code reviews, and can understand the business need of key stakeholders withing the Customer Success Organization. In this role, you will have plenty of opportunities and room to innovate, become a better developer, and development leader through the use of Oracle Cloud infrastructure features/functionality, Cohere LLM, and NetSuite. Qualifications :- Bachelors degree in Computer Science, Engineering, or Related Field.- 4+ years of overall experience as a Software Developer- 2+ years experience with Oracle Cloud Infrastructure (OCI) or equivalent cloud infrastructure or equivalent- 1-2 years experience solutioning/developing of Artificial Intelligence (AI) solutions/integrations.- Excellent verbal and written communication skills with a proven ability to communicate effectively across all levels of the organization internally and with customer executives.- Experience in building and designing applications using Gen AI technologies & RAG.- Familiarity with prompt engineering and other techniques to enhance language model accuracy.- Familiarity with Oracle Cloud Infrastructure (OCI) and ability to build frameworks using OCI services or equivalent- Utilize Oracle's product stack AI model development and deployment.- Excellent knowledge of multiple programming languages such as Java, Perl or Python and Scripting such as Shell or Bash.- Experience with NetSuite product desired.- Excellent problem-solving skills and the ability to abstract functional requirements.- Excellent understanding of software development lifecycle and planning tools, such as Jira.- Intimate understanding of modern web applications and extensive experience with database-driven applications.- Ability to learn new technologies quickly and function in a multi-dimensional Career Level - IC3 Responsibilities As a member of the Customer Success Operations team, you will: Be a partner in Architect and developing Artificial Intelligence (AI) complex features and integrations in close collaboration with other senior technical leaders in the team and business stakeholders Guide and aid less senior developers in their development tasks Utilize the Oracle Cloud Infrastructure (OCI), GenAI, RAG, Cohere systems available to you to meet development goals Develop new tools as well as refine our existing tools to utilize new AI features/functionality Prompt Engineering: Utilize prompt engineering techniques to improve the accuracy and performance of language models. Develop strategies to optimize prompt design for specific applications and use cases. Deployment and Automation: Automate the testing and deployment processes of language models to production environments. Ensure smooth integration with existing systems and frameworks. Analyze complex requirements, collaborating closely with your technical product managers and other stakeholders. Define our work plan in our collaborative Agile planning tool (Jira). Contribute to the implementation and testing phase, personally and/or collaboratively with developers. Author and/or review technical documentation for new features, collaborating with Technical Writers. Perform other design, development tasks as required.

Job Description Full Stack Developer 7-11 yrs experience Good Knowledge in Oracle SQL, PL/SQL, Java/J2EE, SOAP and REST based Webservices. Knowledge of Java Script, HTML Knowledge of Junit, JMeter, Eclipse, GIT, Jira, Ant, Unix Shell scripting Knowledge of OBIEE, BIP Knowledge of DEVOPS, Microservices, Docker, Kubernetes is an advantage Exposure to Application servers WebLogic, Tomcat, JBoss Exposure to middleware concepts JMS, MQ, OSB Exposure to Security concepts PKI, SSO, SAML Good Knowledge of Config, Design & Dev. Good understanding of container deployment and cloud technology Sound knowledge on SDLC - Waterfall and Agile Models Experience in Design / Code reviews Experience in Product Implementation and Support. Usage of tools for story boarding, screen mock-up, UI prototyping Career Level - IC3 Career Level - IC3 Responsibilities Responsibilities Software Development & Delivery Product Implementation & Support. Should be able to contribute independently Adherence to Oracle internal processes Working closely with other developers, designers, business and systems analysts Working with bank and partners for delivery of Oracle Deliverables. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before

L2 Operations for OSM application Should support BAU incidents and Service Requests related to OSM. Should be able to support OSM deployments and work on P1/P2/P3 issues related to OSM applications, troubleshoot and find RCAs. Should be able to work both as an individual and in a team with good communications and inter-personal skills. Performing root cause analysis for repeating and major issues and Automate using tools/skills. Provide on-call support for P1/P2 issues during weekends/non-business hrs. Should be able to support on highlighting/manage Production issues/requests with Domain/Oracle (via SR) whenever requiredMust have technical/professional qualifications: Hands on experience on Oracle OSM applications with respect to implementation in Telecom Domain. WebLogic/Webservice/SQL and Unix and shell scripting. Good functional knowledge in Telecom Domain. Career Level - IC1 Responsibilities Expected to be an SME, collaborate and manage the team to perform. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with stakeholders to gather requirements and understand business needs. Test and deploy software applications based on business requirements. Troubleshoot and debug applications to identify and resolve issues.

Job Description Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the Financial Services industry. Oracles customers include ten of the top ten Global Banks, ten of the top ten Insurance companies, ten of the top ten Securities firms, five of the top five Mutual Fund companies and four of the top five World Stock Exchanges. Banking Consulting NACA which is a part of Americas Region under FSGBU - Consulting delivers Oracle Technology and Applications solutions for clientele in the North America and Caribbean region. The service offerings include Application Implementation, Managed Services and Customization development services for Oracle Financial Services Software Banking products. Career Level - IC2 Responsibilities Mandatory Skills: 4 6 years of Oracle PL/SQL, PL/SQL and Oracle Database experience. Knowledge and skills in software programming in Oracle PL/SQL Experience in procedures, triggers and functions Should have design and coding experience of enterprise applications Should have experience in Code review tools like Sonar. Should have experience in writing unit testing using utPLSQL etc. Should be able to understand complex SQL queries and query optimization. Exposure to any cloud environment is preferable. Moderate experience on Unix, shell scripting Basic understanding of webservices and RESTful API Job Responsibilities Activities in Development or Implementation or Managed Service activity streams as a Technical Consultant. Your responsibilities include: Perform analysis and development of application components in Oracle PL/SQL Ensure quality code delivery Perform unit testing for the developed code. Participate in design discussion and perform module design. Support SIT, UAT during testing Develop programs as per specifications/requirements given by Oracle / Client within planned schedule. Use defined standards/tools/processes to achieve deliverables that meet quality expectations of Oracle / Client. Document all work in accordance with agreed standards/processes applicable for Oracle / Client. Adhere to defined Change Control Process of Oracle / Client. Comply with Oracle / Client audit / Compliance requirements. Good to have Exposure to Banking Domain Experience in Core Java, J2EE, Webservices (Rest services) You are aware of latest technologies in Banking Customer facing experience w.r.to technical discussions Experience Experience of 4 to 6 years Experience in development and / or implementation and / or support of core banking applications. Job Location: - Bangalore

Job Description We are looking for a highly capable, self-motivated and independent Database Administrators based in India. If you are passionate about Oracle database technology as well as cloud computing, this is the ideal role youve been waiting for. Our DBA team supports databases which are available both on-premise and on Cloud. In this role, you will be asked to organize and manage the Database instances to meet our objectives and maintain the highest customer satisfaction that is possible. To ensure success as a DBA, you should possess extensive knowledge of Oracle database architecture, i as well as having experience in a similar role. Database Administrator Responsibilities: Oracle Database Architecture Installation, configuration and upgrading of Oracle server in a standalone or RAC Environment Implementing high availability solutions using Oracle Real Application Cluster Implementing DR solutions using Oracle Standby Database using Oracle Data Guard Start and Stop of Oracle Database Services Migrating schemas using traditional exp/imp and Oracle Datapump utilities. Cross platform migration Usage of Oracle RMAN Usage of Alert logs Familiar with Oracle CPU and PSU patching procedure. Generating and Analyzing Oracle AWR and ADDM Reports Monitor data backup process and perform data recovery if needs be. Study database related issues that could affect the database production infrastructure and document the issues. Develop scripts to automate functions, processes and monitor database performance Database Administrator Requirements: BE/MCA any computer science related major Strong communication, coordination and interpersonal skills Strong Core Oracle Database knowledge (12c and 19c) including RAC/ASM Strong SQL, PL/SQL and shell /Perl scripting skills Basic knowledge on Oracle Fusion Middleware (e.g. WebLogic) Basic knowledge of Cloud (OCI, AWS or AZURE) Knowledge on Enterprise Manager In-depth knowledge of Oracle database technologies and architecture Knowledge of best practices in database management. Exceptional organizational skills and attention to detail Career Level - IC2 Responsibilities We are looking for a highly capable, self-motivated and independent Database Administrators based in India. If you are passionate about Oracle database technology as well as cloud computing, this is the ideal role youve been waiting for. Our DBA team supports databases which are available both on-premise and on Cloud. In this role, you will be asked to organize and manage the Database instances to meet our objectives and maintain the highest customer satisfaction that is possible. To ensure success as a DBA, you should possess extensive knowledge of Oracle database architecture, i as well as having experience in a similar role. Database Administrator Responsibilities: Oracle Database Architecture Installation, configuration and upgrading of Oracle server in a standalone or RAC Environment Implementing high availability solutions using Oracle Real Application Cluster Implementing DR solutions using Oracle Standby Database using Oracle Data Guard Start and Stop of Oracle Database Services Migrating schemas using traditional exp/imp and Oracle Datapump utilities. Cross platform migration Usage of Oracle RMAN Usage of Alert logs Familiar with Oracle CPU and PSU patching procedure. Generating and Analyzing Oracle AWR and ADDM Reports Monitor data backup process and perform data recovery if needs be. Study database related issues that could affect the database production infrastructure and document the issues. Develop scripts to automate functions, processes and monitor database performance Database Administrator Requirements: BE/MCA any computer science related major Strong communication, coordination and interpersonal skills Strong Core Oracle Database knowledge (12c and 19c) including RAC/ASM Strong SQL, PL/SQL and shell /Perl scripting skills Basic knowledge on Oracle Fusion Middleware (e.g. WebLogic) Basic knowledge of Cloud (OCI, AWS or AZURE) Knowledge on Enterprise Manager In-depth knowledge of Oracle database technologies and architecture Knowledge of best practices in database management. Exceptional organizational skills and attention to detail

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves supporting CEMLI retrofit tasks for EBS 12.2.x upgrade/migration activities . Career Level - IC3 Responsibilities The job involves working with customers in different time zones and resource should be flexible to work in shifts including night shiftsResource should be able to independently work on CEMLI objects - Design, develop and testTechnically good in development and experience on EBS Financial ModulesResource should be able to investigate, analyze, design and develop solution for enhancements/developments related to CEMLIsResource should be able to identify the impact of patches and determine functional and technical steps required to minimize the disruption to business Report progress/status/risk/issues on development at regular basis.Resource should be able to manage the complete development pipeline and manage the scope, time and cost and delivery of all the CEMLIsResource should be able to lead the support team in Incident and Problem Management and come up with innovative solutions in short span of time.Resource should be able to understand customer requirements/user stories and implement practical solutions. Resource should have hands on knowledge and expertise on Oracle EBS R12 (Finance) and Fusion/SaaS modulesResource should have Good knowledge of business processes and application setups and the impacts of one setups to another. Personal Attributes Self driven and result orientedStrong problem solving/analytical skillsStrong customer support and relation skillsEffective communication (verbal and written)Focus on relationships (internal and external)Strong willingness to learn new things and share them with othersInfluencing/negotiatingTeammateCustomer focused and customer facing skillsConfident and decisiveValues Expertise (maintaining professional expertise in own team)EnthusiasmFlexibilityOrganizational skillsValues and enjoys coaching/knowledge transfer abilityValues and enjoys teaching technical coursesOther essential skills Experience in understanding customer requirement.Good knowledge of business processes and application setupsCustomer facingLateral thinkingTime ManagementGood Technical expertise on EBS/integrations architectureKnowledge of performance tuning is a plus.Working knowledge with OMCS/SaaS teams would be an advantage.OCI Certified / ITIL Foundation Certification in IT Service Management / Six Sigma. Your Qualifications The candidate should have demonstrated ability in Oracle products including Technical/Functional and a minimum 2 years of leadership experience working at a customer facing roles. High commitment with their customers is must. Skills - EBS R12/Fusion/SOA expertise with Techno-functional skills in Financials (Accounts Receivables, Accounts Payables, Cash Management, Internet Expenses, EB Tax, Fixed Assets General Ledger)Technical Skills - Oracle Database, SQL, PL/SQL, Java, Unix, Forms, Reports, XML/BI Publisher, Workflow, OA Framework, SOA/BPEL, OTBI, OIC, XML / HTMLShould have experience in Development/Support of CEMLIs / Implementation.Ready to work in shifts including night shift. The role will be based in Bangalore / Hyderabad.As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. A main point of contact for customers, you are responsible for managing diverse customer situations and called out issues.As a Sr. Support Analyst, you will be the technical interface to customers and Internal Oracle Teams for resolution of problems, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.Job duties are varied and complex using independent judgment. May have project lead role. BE, BTech, MCA , MBA or equivalent preferred. Other qualifications demonstrating an understanding of Oracle EBS Financials at a functional and technical level may be considered.Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that encourages thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits crafted on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. To perform crucial job functions. Thats why were committed to crafting a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were encouraged to go beyond whats been done before.

Key Objective Timely Cash collection of customer accounts, asserting credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal actions. This role reports into Assistant Manager/Deputy Manager/Manager Specific Responsibilities Interacting with US clients and helping them understand their invoices. Handling Top customers (US based clients) billing related queries. Reduction in Ageing Invoice Printing Basic Understanding of Order documents/Purchase Order/ Quote Responsible for Invoicing, Accounts receivable, Order Rebilling, Credit memos and handling customer satisfaction issues. Identification of right Point of Contact Combine resourcefulness and problem solving with good analytical skills of order management Hardworking and adaptable to changing requirements and to consistently deliver improved research and production results. Team player who is dedicated to quality with continuous improvement and bottom-line objectives. Create separate points To be competent and successful forerunner in this competitive environment - achieved through involvement, perseverance and commitment. Maintained Productivity always at the given targets Relevant Experience Training Commerce graduate or equivalent with 6 plus years of experience in same role or in Accounting/Finance Working knowledge of MS Office and databases Excellent communication skills (written and oral) Knowledge of billing procedures and collection techniques (e.g. skip tracing) Flexibility to work in Shifts Core Competencies Change Agility - Driving and responding to change Collaboration - Leveraging the combined strength of Oracle Communicating for Impact -Communicating openly and effectively to influence others Competitive Edge -Driving competitiveness and innovation Inspirational Leadership -Inspiring others through your example Mastering Complexity - Making timely business decisions with sound judgment Performance Drive Execution -Leading by example to deliver business results Timely cash collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract compliance and/or recommending legal action. You will assist in the collection, management, and resolution of outstanding invoices from past due accounts. Collect overpayments from current and former employees. Work with departmental managers to eliminate root cause of overpayment. Interfaces with sales support, accounts receivable, and directly with the customer to determine the ability to pay, communicate contractual specifications, and enforce remedies in reconciling accounts. Manage portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval decisions on new accounts. Recognizes deteriorating credit situations recommending and implementing solutions. Prepares collection reports. Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Strong attention to detail. Excellent written, verbal, interpersonal, and analytical communication skills. 2 year experience in contracts, finance, leasing, or equivalent. BA/BS degree in Accounting or Finance preferred. Career Level - IC2 Career Level - IC2 Responsibilities

Job Description Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Maintain Availability, Scalability, and Efficiency of Oracle Cloud Services. Solve complex infrastructure problems. Handle customer incident tickets and/or deploy software in test or production systems, and or perform testing on test systems or production systems. You will be required to do RCA when possible; if the issue is complex, beyond your knowledge or skills, escalate to developers in team. Its a critical role to help with availability, scalability, and efficiency of Oracle products and services. Help manage Oracle standards, and methods for large-scale distributed systems. If needed, help facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning About the Group At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world. Compute is one of the core organisations within OCI. We are responsible for providing Compute power i.e. VMs and BMs. Cloud pretty much cannot exists without our org. The Compute org comprises of a family of critical foundational infrastructure services that drive OCIs hardware lifecycle activities Work with product team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration, technical dependencies, and overall behavioural characteristics of production services. Responsible for the mitigating critical customer incidents, or deployments or testing required to improve security, performance, availability, and scalability of service. Authority for end-to-end performance and operability. Partner with development teams in meeting SLA to unblock customers. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilise a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the effect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. Responsible for the operation of production environments, including systems and databases, supporting critical business operations. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. Career Level - IC3 Responsibilities Install, monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment. Provide on-call support, on a rotating basis. Responsibilities include but not limited to Incident Management Support and troubleshooting of Staging/Production environments Response and Resolve incidents as per SLA's Organise, Anticipate, Plan and work as On-Call in shifts for multiple services (Open to work in shifts & shows flexibility) Maintain Service High Availability Release Management Test and Deploy solutions and automate to replace manual processes Build and maintain deployment tools/procedures Zero downtime deployments and a high availability mindset Define and build innovative solution methodologies and assets around infrastructure, cloud migration and deployment operations at scale. Work with service teams to resolve complex issues that require troubleshooting and knowledge of code. Keep documentation up to date and resolving similar tickets with lower turnaround time and within SLA Ensure production security posture Ensure monitoring is robust and effective Change Management Perform Root Cause Analysis Required Skills: 6+ years overall experience in IT industry Minimum 4 years of experience as a Sys Admin/Support Strong systems architecture skills Strong Linux administration (Understanding of different Hardware family) Virtualisation Technologies Scripting Language (Python/Bash/Shell etc, basic understanding of Java / Go will be good to have) Understanding of Networking, Cloud Computing, Load Balancers Hands on experience at Monitoring/Instrumentation tools (Prometheus/Grafana, new relic, elastic or equivalent). Experience with maintaining high scale deployments, managing high throughput and IO intensive services. Strong knowledge of system configuration tools such as Chef, Terraform, GIT, Jenkins/Hudson, Artifactory Continuous Integration development/deployment, e.g. Docker, Kubernetes

Job Description .FLEXCUBE Product Knowledge , J2EE Based Technologies and Oracle database experience Good Knowledge in Oracle SQL, PL/SQL, Java/J2EE, SOAP and REST based Webservices. Knowledge of Java Script, HTML Knowledge of Junit, JMeter, Eclipse, GIT, Jira, Ant, Unix Shell scripting Knowledge of DEVOPS, Microservices, Docker, Kubernetes is an advantage Exposure to Application servers WebLogic, Tomcat, JBOSS.. Exposure to middleware concepts JMS, MQ, OSB Exposure to Security concepts PKI, SSO, SAML Good Knowledge of Config, Design & Dev. Good understanding of container deployment and cloud technology Sound knowledge on SDLC - Waterfall and Agile Models Experience in Design / Code reviews Experience in Managed Services, Post Implementation Services, exposure to Production Application Management and ITIL / ITSM / DEVOPS / CI/CD areas. Exposure to working on Mission critical systems and having SLA's, performance KPI's as well as RTO / RTO as well as the Regulatory and security and Data hosting, access, confidentiality, non-repudiation as well as Data Residency as well as PDPR / GDPR and other such governance rules as outlined by Govt, Central Bank Regulator compliance needs. Prior team lead or manager experience. Undergraduate degree or equivalent experience. Broad product, technology or industry expertise. Ability to craft and articulate strategic solutions. In-depth knowledge of implementation methodologies and standard processes. Knowledge of competitive & partner products, technology and solutions. Ability to travel as needed. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects. Career Level - IC4 Responsibilities Exercises judgment and intuition for business in selecting methods and techniques to design non-routine and complex business solutions applying Oracle products and technology to meet customer needs. Influences customer leadership in acceptance of Oracle solutions and services to facilitate the closing of consulting deals. Supplies to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. Leads the domain specific solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Anticipates project risks and suggest risk mitigation to project manager. Resolves complex customer issues by recommending solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products. Software Development & Delivery Product Implementation & Support. Should be able to work independently Alignment to Oracle internal processes Working closely with other developers, designers, business and systems analysts Working with coatomer and partners for delivery of Oracle Work. Ability to lead managed services Project or Production Support for FLEXCUBE Experience in client co-ordination and team management that includes working as SPC at client location Prior experience in Consulting & Product Support in Retail/corporate Banking space Experience in FLEXCUBE Support and managing team. Experience in tracking Production incidents and provide response as per the Severity. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before.

Job Description Preferred Qualifications We are seeking accomplished database SME, self-driven and have a great combination of design skills, performance tuning/troubleshooting around EXADATA / GoldenGate and have been part of large enterprise class software product teams, have worked on deployment of services on the popular Cloud platforms like OCI, AWS or Azure. The ideal candidate is expected to possess skills needed for automations around scripting, devops and work towards making operations more efficient by automating key and routine operational activities. The candidate is expected to be the Oracle face for GBU product suite over customer calls / escalations and should possess SME technical skills along with strong written / verbal communication & should possess effective convincing and negotiation skills . The successful candidate is a self-motivated, progressive software professional with minimum 10 years of industry experience and can deal with complex problems without supervision. They should have had prior experience administering large scale oracle databases preferably Exadata and GoldenGate deployments . The Engineer is expected to be a key member of the technical problem solving as well as problem avoidance team, routinely sought after to address extremely complex, critical customer issues. We as a team, work towards improving the customer interaction, support and engagement experience, deflect or avoid service tickets. Good to have Qualifications Worked in a solutions architect role for deployment / migration / upgrade of large customers on OCI Responsibilities Influence the design, capacity planning tuning and the actual build out of Exadata DB instances on Oracle Cloud infrastructure. Work towards automating key operational activities. Middleware environment administration (Install, configure, migrations, tuning, patching, administration & monitoring) on any middleware platform such as Oracle. Ensure the effective daily operation of the production / Middleware applications and provides administrative support for new implementations, upgrades, and migrations Ensure the DB system is always up to date and patched to the latest version in an automated fashion Develop solutions that ensure DB health check are done in an automated and proactive fashion Interact with customers and developers for any priority situations and react/respond timely manner Play a key role in the design of HA/DR solutions for the new Identity cloud service Get involved in Performance, Scalability and Reliability Analysis and database query tuning Troubleshoot HA/DR and Database Performance issues on the existing cloud service Work with architects and development managers in requirements specification definition and detailed engineering analysis from data requirements perspective Own database/schema design documentation at component and product level Participate in rapid delivery in planning, building, configuring, deploying, monitoring and documenting for Oracle Cloud projects Architecture and design: create and improve current service deployment infrastructure using automation and the latest cloud capabilities to improve agility, reliability, and observability. Migration: move/re-implement existing On-Prem services to Oracle Cloud Infrastructure in a manner that is secure and leverages the latest cloud services. Troubleshooting: have a deep understanding of our services and dependencies in order to respond quickly and efficiently to major incidents and minimize service disruptions when they occur. Root cause issues so that improvements can be made. Customer support, configuration, and address escalated issues in timely manner. Environment support: Need expertise in cutting-edge products and technologies like Real Application Clusters, GoldenGate, High Availability, Data Guard, Corruption, Backup and Recovery, RMAN, Performance, Memory Management, Parallel query, Query tuning, Storage, ASM, Security, Networking, Enterprise Manager etc. Career Level - IC4 Responsibilities Minimum of 10 years working experience in Database administration activities such as deploying large EXADATA systems, GoldenGate deployment , tuning , DB provisioning, define efficient and automated processes for LCM, patch/upgrade, RMAN backup/recovery and performance troubleshooting Minimum of 4 years working experience in RAC / Oracle Exadata, Data Guard, Golden Gate Bachelors or Masters degree or equivalent experience relevant to the functional area Strong understanding in database Performance Troubleshooting/Tuning, be skillful in SQL execution plan, AWR, ADDM, ASH,TKPROF, etc reports Full life-cycle product development experience Experience in PL/SQL and SQL Programming Oracle database server 11g/12c/18c concepts and its administration concepts Experience in Unix/Linux Shell , Perl , Ansible and Python scripting Experience in REST API Understanding of the DevOps Toolchain components and how they fit together; experience developing automation and using open source tools, github, Jenkins Strong technical background in cloud networking, storage, and security Detailed Description and Job Requirements Work with a world class team to provide enterprise-wide, Middleware and Oracle Database Administration support for production systems and provide DBA services to application development teams, including database design, database production support. Provide Middleware / DBA support with a high degree of customer service, technical expertise, and timeliness. Provide accurate and creative solutions to user problems of moderate nature to ensure user productivity.As a SME, you will be instrumental in researching, evaluating, designing, testing, recommending, and planning implementation of new versions of Oracle Middleware and databases. May act as a team lead during database implementations and for system operation and maintenance.Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 8 years of experience supporting relational databases as a DBA, with multiple distributed relational DBSM*s or a depth and focus in Oracle and related tools. Success at using the DBMS to optimize performance of large databases for enterprise use is greatly preferred. Experience with an organization with a key 24 X 7 reliance on its database is desirable. Experience in automating the operations activities with required technical skills around devops is a must.

Job Description Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience. Career Level - IC4 Responsibilities As a member of the DB Cloud Team, you will gain in-depth experience of various database cloud service offerings such as Autonomous Database Shared and Dedicated, Oracle Multicloud on Azure and GCP, Exadata Cloud Service, Exadata Cloud Machine, Database Bare Metal Cloud Service, as well as Oracle database features such as multitenant, Data Guard, SQL, PL/SQL, XML, JSON, data vault, auditing, and encryption. You will work with highly motivated and enthusiastic engineers who have in-depth database administration and data center-level end-to-end work flow experience and develop test frameworks and tools to test Oracle Database Cloud from all aspects: provisioning, migration, life cycle management, networking, and security. You will also get the opportunity to have customer interaction and engagement. As Database Cloud Service is our fastest-growing business and has the highest potential to become the biggest revenue generator for Oracle, you will have the opportunity to work on highly visible key projects and directly interact with upper management. As you also work with global team members around the world and do project management, you will have a very good opportunity to grow into management roles. In summary, you get the experience and opportunity of working in a startup inside Oracle! For a complex and extremely widely used product like Oracle Database, it is a serious but fun-filled challenge to foresee customer expectations, simulate real life problems, develop tests, test infrastructure/frameworks to ensure that customers get the highest quality database. At the Database Test Development group, head quartered at the U.S. (and expanding in Bangalore), engineers from top-tier schools are facing this challenge every day. C.S. from a premier institution Candidates with good relational database fundamentals. Candidates with Compute/Storage/network knowledge are desirable Experience with cloud technologies (OCI/AWS/Azure/GCP) is desirable Experience with Oracle or any high-end relational databases as an application developer (server side) is desirable At least 3-4 years of working experience on Linux/Unix based systems (Solaris / HPUX / AIX) Programming experience with languages like C / JAVA ,Python, SQL and PL/SQL. Good experience in Perl, Shell or a similar scripting language. Experience as an Oracle DBA is desirable Experience/Exposure to product testing Exposure to the latest 19c/23ai Oracle database features is desirable Ability and enthusiasm to learn new technologies; adeptness at seeking solutions to complex problems. Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.As a member of the software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of software applications or operating systems.Work is non-routine and very complex, involving the application of advanced technical/business skills in the area of specialization. Leading contributors individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.

Job Description About Oracle Customer Success Services Who better to support Oracle...than Oracle? With over 20 years of providing dedicated support to more than 6,000 companies in 100 different countries, services are designed to meet the ever-evolving needs of our customers. By working with them to understand their unique requirements and business goals, Customer Success Services helps them embrace the right technology to shape their future and achieve more. When business continuity is crucial and you need mission-critical support, Oracle Customer Success Services offers proactive guidance and preventative services delivered by a dedicated support team. This mission-critical support is to drive high availability across the entire Oracle IT stackfrom applications, middleware, and database to servers, storage, and network devices. Oracle Customer Success Services, delivers the high availability and mission-critical support businesses demands. A team of Advanced Support Engineers work closely with customers, both onsite and remotely, to provide 24/7 personalized support. The team combines the knowledge of customer environment and expertise from Oracle Support and Product Development, to help resolve critical issues. Customer Success Services-Oracle SAAS - Fusion HCM Functional Lead Position Overview: We are looking for Oracle Fusion HCM Functional Consultant with Overall 12 to 20 years of IT experience with at least 8 years of Fusion experience and remaining years of HRMS/ERP domain experience in Oracle EBS. The selected candidates should be able to relocate to any one of the work locations (Bangalore, Hyderabad, Gurgaon) for forthcoming projects if selected, should also be willing work in shifts if required, our customers are spread across various countries. Must have good understanding of the following Oracle Cloud HCM version 12+ capabilities. We are looking for a Functional person who has real-time hands-on product and/or functional experience; and/or worked with L3 level support; and/or having equivalent knowledge. Position is for a functional Support Professional, preferably with implementation background in Oracle Cloud HCM Applications. Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional issues of complex and critical service requests. The focus of this position is to provide Customer Service on functional level and to ultimately drive complete and total resolution of each issue reported by customer. Position is for a Support Analyst with a background in Oracle SAAS Suite of products Responsible for customer production support, tracking-incidents, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases. The key skills put to use on a daily basis are - high level of functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. It an opportunity to work with Cloud and On Premise customers. This work includes: Work directly with Customers for Advising on complex use of Oracle products Resolving highly complex and mission-critical issues Serve as Situation Manager on highly sensitive issues Formal mentoring for promoting the functional and professional development of others Creation/review of Knowledge Articles Qualifications: Any professional qualification (BE/ B Tech/MCA/ MSc (Comp Science)). Must have Skills Fusion HCM Functional Consultant (80% Functional + 20% Technical) with Overall 12 to 20 years of IT experience with at least 8 years of Fusion experience and remaining years of HRMS domain experience in Oracle EBS Primary Module Skill Required At least 1 to 2 Oracle Fusion HCM implementations or Support exposure with hands on experience in 3 to 4 HCM modules below. Preferably in Core HR, ORC and Compensation. Fusion Core HRORC Fusion Compensation. Fusion Learning Fusion AbsenceFusion PayrollFusion Time and LaborFusion Benefits Fusion Talent Management. Job Description Fusion HCM Functional Consultant (80% Functional + 20% Technical) with Overall 12 to 20 years of IT experience with at least 8 years of Fusion experience and remaining years of HRMS domain experience in Oracle EBS. Should have worked in 3 or more Oracle HCM Cloud implementation or support projects as a Functional consultant. Should have Strong HCM business processes knowledge and concepts. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud HCM Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud HCM Technically Strong with Expert Skills in SQL, PLSQL, OTBI/ BIP reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Integration and Personalization. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud HCM Strong problem solving skills. Strong Customer interactions and service orientation so you can understand customers critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities. Strong team player so you leverage each others strengths. You will be engaged in collaboration with peers within/across the teams often. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis. High flexibility so you remain agile in a fast changing business and organizational environment. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities. Should have excellent communication, Project/stakeholder/team management skills and experience. Should have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience. Career Level - IC4 Responsibilities Job Responsibilities: The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution. Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts Conduct training and knowledge sharing sessions Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications. Should have knowledge of localizations Knowledge on Security setup would an added advantage. Must have very good communication skills , Must be a team player, willing to learn new technologies Must work in rotational shifts INCLUDING night shifts Experience and Expertise in one of the following areas is seen as an advantage: XML Java, J2EE and Oracle ADF SOA and Web Services PL/SQL, Forms , Reports , Unix Shell Scripts Discoverer , Workflow, BI Publisher / OTBI Reports Java / JSP Web ADI ,OAF , ADF PaaS Integrations, OIC, SOA, Web Services Javascript, jQuery, KnockoutJS, NodeJS , HTML, CSS, python HCM Extract , HDL File Transfers Others Exhibit effective analytical skills & organizational skills Good command over spoken & written English Interact directly with customers and follows through on all assignments and takes ownership of customer issues Seeks innovative ways to improve the process of delivering solutions to customers Strong written and verbal English communication skills; multi-lingual a plus Self driven and result oriented Strong problem solving/analytical skills Strong customer support and relation skills Effective communication (verbal and written) Focus on relationships (internal and external) Strong willingness to learn new things and share them with others Influencing/negotiating Team player Customer focused Confident and decisive Values Expertise (maintaining professional expertise in own discipline) Enthusiasm Flexibility Organizational skills Values and enjoys coaching/knowledge transfer ability Values and enjoys teaching technical courses Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis.

Job Description Full Stack Developer 4-8 yrs experience Good Knowledge in Oracle SQL, PL/SQL, Java/J2EE, SOAP and REST based Webservices. Knowledge of Java Script, HTML Knowledge of Junit, JMeter, Eclipse, GIT, Jira, Ant, Unix Shell scripting Knowledge of OBIEE, BIP Knowledge of DEVOPS, Microservices, Docker, Kubernetes is an advantage Exposure to Application servers WebLogic, Tomcat, JBoss Exposure to middleware concepts JMS, MQ, OSB Exposure to Security concepts PKI, SSO, SAML Good Knowledge of Config, Design & Dev. Good understanding of container deployment and cloud technology Sound knowledge on SDLC - Waterfall and Agile Models Experience in Design / Code reviews Experience in Product Implementation and Support. Usage of tools for story boarding, screen mock-up, UI prototyping Career Level - IC2 Responsibilities Responsibilities Software Development & Delivery Product Implementation & Support. Should be able to contribute independently Adherence to Oracle internal processes Working closely with other developers, designers, business and systems analysts Working with bank and partners for delivery of Oracle Deliverables. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before.

Job Description /IC4 As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred with 9+ years related experience. Experience with Oracle's core products, applications, and tools is important. Technical Lead: 9 to 20 years of relevant experience as Oracle Core DBA. Should have worked in DBA Managed Services environment. Responsible for monitoring, managing Mission critical database Production environments. Should have knowledge of Change management processes (SLAs, ticketing, approvals etc). Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Extensive knowledge and solid troubleshooting experience in the following areas:RAC, RAT testing, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker. Experience in database security - TDE, Audit Vault, OKV etc. Experience in database monitoring using Oracle Enterprise Manager including target management, installation, HA configuration and administration of OEM, incident and alert management, monitoring templates, DBLM, Integration with ticketing tool. Knowledge of Grafana is preferred. Experience in troubleshooting day to day database issues. Experience in handling complex database backup and recovery scenarios using RMAN. Experience in database migrations (ExaCC, OCI, platform migration) and upgrades. Experience in troubleshooting various installation and patching issues. Experience in Oracle engineered systems like Exadata, Supercluster. Experience in Golden Gate replication including unidirectional and bidirectional access. Experience in automation using Shell scripts, Perl, Python, Ansible etc. Experience in OS administration (Linux, Solaris), virtualization, storage (ZFS, ZDLRA). Excellent written and verbal communication skills. Ability to work under pressure - quick thinking and remaining calm during stressful situations. Willingness to work in 24x7 rotational shifts and on weekends from office. Ability to quickly grasp complex technical issues. Appetite to learn new technologies and constantly improve technical skills. Career Level - IC3 Responsibilities Technical Lead: 9 to 20 years of relevant experience as Oracle Core DBA. Should have worked in DBA Managed Services environment. Responsible for monitoring, managing Mission critical database Production environments. Should have knowledge of Change management processes (SLAs, ticketing, approvals etc). Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Extensive knowledge and solid troubleshooting experience in the following areas:RAC, RAT testing, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker. Experience in database security - TDE, Audit Vault, OKV etc. Experience in database monitoring using Oracle Enterprise Manager including target management, installation, HA configuration and administration of OEM, incident and alert management, monitoring templates, DBLM, Integration with ticketing tool. Knowledge of Grafana is preferred. Experience in troubleshooting day to day database issues. Experience in handling complex database backup and recovery scenarios using RMAN. Experience in database migrations (ExaCC, OCI, platform migration) and upgrades. Experience in troubleshooting various installation and patching issues. Experience in Oracle engineered systems like Exadata, Supercluster. Experience in Golden Gate replication including unidirectional and bidirectional access. Experience in automation using Shell scripts, Perl, Python, Ansible etc. Experience in OS administration (Linux, Solaris), virtualization, storage (ZFS, ZDLRA). Excellent written and verbal communication skills. Ability to work under pressure - quick thinking and remaining calm during stressful situations. Willingness to work in 24x7 rotational shifts and on weekends from office. Ability to quickly grasp complex technical issues. Appetite to learn new technologies and constantly improve technical skills.

Job Description Career Level - IC3/IC4 As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred with 9+ years related experience. Experience with Oracle's core products, applications, and tools is important. Technical Lead: 9 to 20 years of relevant experience as Oracle Core DBA. Should have worked in DBA Managed Services environment. Responsible for monitoring, managing Mission critical database Production environments. Should have knowledge of Change management processes (SLAs, ticketing, approvals etc). Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Extensive knowledge and solid troubleshooting experience in the following areas:RAC, RAT testing, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker. Experience in database security - TDE, Audit Vault, OKV etc. Experience in database monitoring using Oracle Enterprise Manager including target management, installation, HA configuration and administration of OEM, incident and alert management, monitoring templates, DBLM, Integration with ticketing tool. Knowledge of Grafana is preferred. Experience in troubleshooting day to day database issues. Experience in handling complex database backup and recovery scenarios using RMAN. Experience in database migrations (ExaCC, OCI, platform migration) and upgrades. Experience in troubleshooting various installation and patching issues. Experience in Oracle engineered systems like Exadata, Supercluster. Experience in Golden Gate replication including unidirectional and bidirectional access. Experience in automation using Shell scripts, Perl, Python, Ansible etc. Experience in OS administration (Linux, Solaris), virtualization, storage (ZFS, ZDLRA). Excellent written and verbal communication skills. Ability to work under pressure - quick thinking and remaining calm during stressful situations. Willingness to work in 24x7 rotational shifts and on weekends from office. Ability to quickly grasp complex technical issues. Appetite to learn new technologies and constantly improve technical skills. Career Level - IC3 Responsibilities Technical Lead: 9 to 20 years of relevant experience as Oracle Core DBA. Should have worked in DBA Managed Services environment. Responsible for monitoring, managing Mission critical database Production environments. Should have knowledge of Change management processes (SLAs, ticketing, approvals etc). Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Extensive knowledge and solid troubleshooting experience in the following areas:RAC, RAT testing, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker. Experience in database security - TDE, Audit Vault, OKV etc. Experience in database monitoring using Oracle Enterprise Manager including target management, installation, HA configuration and administration of OEM, incident and alert management, monitoring templates, DBLM, Integration with ticketing tool. Knowledge of Grafana is preferred. Experience in troubleshooting day to day database issues. Experience in handling complex database backup and recovery scenarios using RMAN. Experience in database migrations (ExaCC, OCI, platform migration) and upgrades. Experience in troubleshooting various installation and patching issues. Experience in Oracle engineered systems like Exadata, Supercluster. Experience in Golden Gate replication including unidirectional and bidirectional access. Experience in automation using Shell scripts, Perl, Python, Ansible etc. Experience in OS administration (Linux, Solaris), virtualization, storage (ZFS, ZDLRA). Excellent written and verbal communication skills. Ability to work under pressure - quick thinking and remaining calm during stressful situations. Willingness to work in 24x7 rotational shifts and on weekends from office. Ability to quickly grasp complex technical issues. Appetite to learn new technologies and constantly improve technical skills.

Job Description Full Stack Developer 4-8 yrs experience Good Knowledge in Oracle SQL, PL/SQL, Java/J2EE, Microservices Knowledge of Java Script, HTML Knowledge of Junit, JMeter, Eclipse, GIT, Jira, Ant, Unix Shell scripting Knowledge of OBIEE, BIP Knowledge of DEVOPS, Microservices, Docker, Kubernetes is an advantage Exposure to Application servers WebLogic, Tomcat, JBoss Exposure to middleware concepts JMS, MQ, OSB Exposure to Security concepts PKI, SSO, SAML Good Knowledge of Config, Design & Dev. Good understanding of container deployment and cloud technology Sound knowledge on SDLC - Waterfall and Agile Models Experience in Design / Code reviews Experience in Product Implementation and Support. Usage of tools for story boarding, screen mock-up, UI prototyping Career Level - IC2 Responsibilities Responsibilities Software Development & Delivery Product Implementation & Support. Should be able to contribute independently Adherence to Oracle internal processes Working closely with other developers, designers, business and systems analysts Working with bank and partners for delivery of Oracle Deliverables. Diversity and Inclusion: An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions. Thats why were committed to creating a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before.

We are seeking a highly skilled Oracle Integration Cloud (OIC) Support Specialist to join our team. This role focuses exclusively on providing exceptional support for Oracle Integration Cloud services, ensuring seamless integration experiences for our customers. The ideal candidate will have deep expertise in Oracle Integration Cloud, robust technical troubleshooting skills, and a passion for customer success. This position requires a proactive approach to resolving complex technical issues and fostering customer relationships. As a Sr. Support engineer of the Support organization, your primary responsibility is to deliver post-sales technical support and solutions to the Oracle customer base while serving as a strong advocate for their needs. This includes addressing technical questions, troubleshooting issues, and resolving inquiries related to Oracle Integration Cloud services. You will be a key point of contact, facilitating effective communication and resolution for escalated cases. Career Level - IC3 Career Level - IC3 Responsibilities Key Responsibilities: Oracle Integration Cloud Support: Serve as a dedicated support specialist for Oracle Integration Cloud products and services. Diagnose and resolve issues related to integration flows, adapters, and APIs. Proactively monitor integration performance and recommend optimizations. Technical Troubleshooting and Solutions: Address problems involving Oracle Integration Cloud installations, configurations, and use. Investigate and resolve issues related to data mapping, orchestration, and process automations. Collaborate with development teams on complex integration problems. Customer Support and Advocacy: Provide timely and effective resolution to customer inquiries. Advocate for customer needs and ensure issues are resolved to their satisfaction. Maintain strong relationships with customers, acting as their trusted advisor for Oracle Integration Cloud. Collaboration and Communication: Work closely with cross-functional teams to resolve integration challenges. Escalate critical issues to product development or higher support tiers when necessary. Deliver clear, concise updates to customers and internal stakeholders regarding case status. Product Expertise and Knowledge Sharing: Maintain comprehensive knowledge of Oracle Integration Cloud capabilities and updates. Develop and share best practices, troubleshooting guides, and training materials for internal and customer use. Qualifications: Educational Background: Bachelors/Masters degree in Computer Science, Information Technology, or a related field. Technical Skills: Extensive hands-on experience with Oracle Integration Cloud (OIC) components. Proficiency in using Oracle Integration Cloud adapters, process automation, and API management. Strong understanding of REST/SOAP web services, XML, JSON, and integration patterns. Familiarity with Oracle SaaS, Oracle ERP Cloud, or related Oracle applications. Proficiency with Kubernetes and Docker for containerized application support. Experience with Python and shell scripting for automation and troubleshooting. Experience in Oracle SOA Suite - BPEL, Adapters, Mediator, MFT, Oracle Service Bus(OSB), Oracle BPM Good knowledge in Oracle Database Professional Experience: 3 to 5+ years of experience in a technical role, with a focus on integration platforms. Proven ability to manage and resolve complex technical issues independently. Soft Skills: Excellent problem-solving and analytical skills. Strong verbal and written communication skills tailored for technical and non-technical audiences. Customer-focused with a commitment to achieving high satisfaction levels. Preferred Qualifications: Oracle Integration Cloud certification. Experience with DevOps tools for monitoring Oracle Integration Cloud environments. Knowledge of middleware technologies and additional integration platforms.