Back Office Support Candidate should be BE (Electronics, Electricals, Computer Science) or Msc (Physics, Chemistry, Life Science) Min two years of experience Preparation of Technical Quotation, Tenders, GEM Knowledge of GEM is must. Job Type: Full-time Pay: Up to ₹15,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Required) Experience: total work: 1 year (Required) Language: English, Hindi, (Preferred) English (Required) Application Deadline: 25/06/2025 Expected Start Date: 01/07/2025
Sharp Analytical Solution's company dealing in Analytical, Scientific & Material Science Instrument's since last 20 years. We are Channel Partner for 1. Carl Zeiss for Microscopy, 2. Lovibond Germany for Portable Water Quality Systems 3. Ion Exchange for Purification Systems 4. Shimadzu Japan for Weighing Balance The Back Office Support professional is responsible for providing comprehensive administrative and technical support for all sales-related documentation, with a primary focus on preparing quotations, managing tender submissions, and handling all activities related to the Government e-Marketplace (GeM) portal. This role ensures timely, accurate, and compliant submission of all commercial proposals to prospective and existing clients. Key Responsibilities: 1. Quotation & Proposal Management: Prepare and draft commercial quotations, sales proposals, and proforma invoices based on inputs from the sales team. Ensure all pricing, product specifications, terms and conditions, and delivery timelines are accurately reflected. Maintain a systematic record of all generated quotations and follow up on their status. Liaise with the sales team to customize proposals as per client requirements. 2. Tender & Bid Submission: Monitor various government and private portals for new tender opportunities relevant to the company's products/services. Thoroughly read and understand tender documents, including eligibility criteria, technical specifications, and commercial terms. Coordinate with internal departments (e.g., technical, finance, legal) to gather necessary documents and information. Prepare and compile all required documentation for bid submission (e.g., technical bid, commercial bid, EMD/Bid security, technical drawings, company certificates). Ensure timely and compliant submission of all tenders, both online and offline. Track the status of submitted tenders and assist in post-submission queries or clarifications. 3. Government e-Marketplace (GeM) Operations: Manage the company's profile and catalog on the GeM portal. Upload new products, update existing product details, and ensure all information is current and accurate. Actively search for and participate in GeM tender opportunities and direct purchase bids. Prepare and submit bids on the GeM portal, ensuring all technical and financial requirements are met. Generate invoices and manage post-award contract documentation on the GeM platform. Stay updated on all new policies, procedures, and updates related to the GeM portal. 4. General Administrative & Sales Support: Maintain and organize all sales-related documentation, both physical and digital. Assist in preparing sales reports, presentations, and other commercial documents. Handle communication with clients regarding documentation and submission status. Provide general administrative support to the sales and commercial teams. Maintain an organized database of clients, vendors, and business partners. Job Type: Full-time Pay: ₹12,000.00 - ₹17,000.00 per month Benefits: Cell phone reimbursement Leave encashment Work Location: In person
We are seeking a highly motivated and experienced Technical Sales & Service Engineer to join our team. The ideal candidate will be responsible for promoting and selling our range of analytical and scientific instruments while providing exceptional pre-sales and post-sales technical support. This role requires a unique blend of technical expertise, sales acumen, and strong customer relationship management skills. Key Responsibilities: 1. Sales & Business Development: Achieve and exceed sales targets within the assigned territory by actively prospecting, generating leads, and converting opportunities. Develop and maintain a deep understanding of our product portfolio, including analytical techniques such as Gas Chromatography (GC), High-Performance Liquid Chromatography (HPLC), Spectroscopy, and other laboratory equipment. Conduct market research to identify new business opportunities and stay informed about industry trends, competitor activities, and customer needs. Prepare and deliver compelling technical presentations and product demonstrations to potential and existing clients. Collaborate with the marketing team to execute sales campaigns, attend trade shows, and organize workshops. 2. Technical & Service Support: Provide expert pre-sales technical consultation to customers, helping them select the right instruments for their specific applications. Perform on-site installation, calibration, and commissioning of instruments. Deliver comprehensive training to customers on instrument operation and maintenance. Diagnose and troubleshoot technical issues, providing timely and effective solutions for service-related problems. Maintain accurate records of all service activities and customer interactions in a CRM system. 3. Customer Relationship Management: Build and nurture long-term, trust-based relationships with clients, including scientists, lab managers, and procurement personnel in various sectors (e.g., academia, pharmaceuticals, food and beverage, environmental testing). Act as the primary point of contact for customer inquiries, ensuring high levels of customer satisfaction and retention. Gather customer feedback to inform product development and service improvements. Required Qualifications & Skills: Education: A bachelor’s degree in Chemistry, Analytical Chemistry, Biotechnology, or a related scientific field is highly preferred. Experience: Proven experience in technical sales and/or field service for analytical or scientific instruments. Technical Knowledge: In-depth knowledge of analytical instruments and their applications. A strong understanding of the scientific principles behind the equipment is essential. Sales Acumen: Excellent communication, negotiation, and presentation skills. Ability to persuasively articulate complex technical information in a clear and compelling manner. Problem-Solving: Strong analytical and problem-solving abilities to troubleshoot technical issues and offer effective solutions. Interpersonal Skills: A strong relationship-builder with a customer-centric approach. Must be able to work independently and as part of a team. Organizational Skills: Excellent time management and organizational skills to handle multiple tasks, manage a sales pipeline, and schedule service appointments efficiently. Other: A valid driver’s license as the role may require frequent travel. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Education: Bachelor's (Preferred) Experience: Field sales: 1 year (Required) Language: Fluent English (Required) Willingness to travel: 50% (Required) Work Location: In person
We are seeking a highly motivated and experienced Technical Sales & Service Engineer to join our team. The ideal candidate will be responsible for promoting and selling our range of analytical and scientific instruments while providing exceptional pre-sales and post-sales technical support. This role requires a unique blend of technical expertise, sales acumen, and strong customer relationship management skills. Key Responsibilities: 1. Sales & Business Development: Achieve and exceed sales targets within the assigned territory by actively prospecting, generating leads, and converting opportunities. Develop and maintain a deep understanding of our product portfolio, including analytical techniques such as Gas Chromatography (GC), High-Performance Liquid Chromatography (HPLC), Spectroscopy, and other laboratory equipment. Conduct market research to identify new business opportunities and stay informed about industry trends, competitor activities, and customer needs. Prepare and deliver compelling technical presentations and product demonstrations to potential and existing clients. Collaborate with the marketing team to execute sales campaigns, attend trade shows, and organize workshops. 2. Technical & Service Support: Provide expert pre-sales technical consultation to customers, helping them select the right instruments for their specific applications. Perform on-site installation, calibration, and commissioning of instruments. Deliver comprehensive training to customers on instrument operation and maintenance. Diagnose and troubleshoot technical issues, providing timely and effective solutions for service-related problems. Maintain accurate records of all service activities and customer interactions in a CRM system. 3. Customer Relationship Management: Build and nurture long-term, trust-based relationships with clients, including scientists, lab managers, and procurement personnel in various sectors (e.g., academia, pharmaceuticals, food and beverage, environmental testing). Act as the primary point of contact for customer inquiries, ensuring high levels of customer satisfaction and retention. Gather customer feedback to inform product development and service improvements. Required Qualifications & Skills: Education: A bachelor’s degree in Chemistry, Analytical Chemistry, Biotechnology, or a related scientific field is highly preferred. Experience: Proven experience in technical sales and/or field service for analytical or scientific instruments. Technical Knowledge: In-depth knowledge of analytical instruments and their applications. A strong understanding of the scientific principles behind the equipment is essential. Sales Acumen: Excellent communication, negotiation, and presentation skills. Ability to persuasively articulate complex technical information in a clear and compelling manner. Problem-Solving: Strong analytical and problem-solving abilities to troubleshoot technical issues and offer effective solutions. Interpersonal Skills: A strong relationship-builder with a customer-centric approach. Must be able to work independently and as part of a team. Organizational Skills: Excellent time management and organizational skills to handle multiple tasks, manage a sales pipeline, and schedule service appointments efficiently. Other: A valid driver’s license as the role may require frequent travel. Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Education: Bachelor's (Preferred) Experience: Field sales: 1 year (Required) Language: Fluent English (Required) Willingness to travel: 50% (Required) Work Location: In person