Key Responsibilities Greet and assist members, visitors, and clients at the front desk. Resolve daily member concerns or facility issues quickly and professionally. Maintain cleanliness, supplies, coffee stations, and basic facility standards.
Role & responsibilities 1. Front Desk & Client Welcome: Greet and assist walk-in clients, members, and guests with professionalism and warmth. Provide tours and onboarding to new members, explaining workspace features and amenities. Serve as the first point of contact for all client queries and concerns. 2. Client Onboarding & Relationship Management: Welcome new members with warmth and professionalism, providing detailed orientation about the workspace and amenities. Support seamless onboarding by ensuring necessary documentation, space access, and introductory walkthroughs are completed. Regularly check in with members for feedback and resolve any space-related concerns. Facilitate positive member engagement by ensuring smooth daily operations. 3. Administrative Support & Invoicing: Manage day-to-day administrative tasks such as attendance logs, vendor coordination, and office supplies tracking. Handle basic client invoicing and assist in payment follow-ups. Maintain up-to-date membership and contract records. 4. Social Media & Design Support: Assist with managing social media handles (e.g., Instagram) to post updates, stories, and community events. Use Canva or similar tools to create simple creatives, posters, and promotional content. Capture photos and videos occasionally to highlight workspace culture. 5. Inventory & Facility Management: Monitor and maintain inventory of supplies, pantry items, and workspace consumables. Coordinate with vendors and staff to ensure timely restocking and smooth upkeep of the premises. Ensure basic workspace utilities (printers, coffee machine, etc.) are functional and serviced. 6. Meeting Room & Event Space Handling: Manage bookings for meeting rooms and event areas as per client requests. Ensure required tech, seating, and cleanliness are maintained before and after usage. 7. Cleanliness, Hygiene & Maintenance Oversight: Oversee housekeeping routines for all common areas, restrooms, pantry, and reception. Conduct routine space inspections to ensure high standards of cleanliness and upkeep. 8. Member Events & Engagement: Help organize small in-house networking events, workshops, or coffee catch-ups. Support in executing festive and theme-based engagement activities. Maintain a lively, respectful, and cooperative community environment. 9. Space Tours for New Clients: Conduct engaging, informative tours for prospective clients, highlighting workspace amenities, vibe, and membership options. Customize tour communication based on the prospects needs (startup, freelancer, corporate, etc.) to ensure high conversion. 10. Community Engagement: Foster a vibrant and inclusive coworking environment by building strong relationships with members. Encourage community interaction by connecting like-minded members and promoting collaboration. Maintain a friendly, proactive presence to ensure members feel heard, valued, and supported. Qualifications & Skills Required: Bachelors degree in Hospitality, Business, Marketing, Communications, or a related field (preferred). Previous experience in customer service, front office, coworking spaces, or community management (a plus). Proficient in basic social media platforms (Instagram, WhatsApp Business). Familiarity with social media management tools and design platforms like Canva. Strong interpersonal and verbal communication skills. Presentable, confident, and comfortable handling face-to-face client interactions. Highly organized, detail-oriented, and capable of multitasking. Passionate about creating a warm, welcoming, and efficient workspace experience for members. Candidate Requirements: Female candidates (preferred). Good spoken English and a pleasant, presentable personality. Freshers or 0-1 year experience in admin/reception/operations/customer service. Confident, responsible, and comfortable with in-office work. Benefits: Competitive salary with growth-based incentives. Opportunity to work in a creative, fast-paced coworking environment. Full access to all coworking amenities and common spaces. Real-time learning, professional development, and networking exposure.
We are seeking a dynamic and goal-oriented BDA to join our team. The primary responsibility will be to connect with potential clients via phone, understand their business requirements, Maintain followup records, schedule site visits or appointments.
Summary: We are seeking a dynamic and goal-oriented BDA to join our team. The primary responsibility will be to connect with potential clients via phone, understand their business requirements and assess their potential. This role also involves market research to build a database of available commercial rental spaces. Key Responsibilities: Make outbound calls to potential leads and inquiries. Understand client needs, business nature, team size, and growth plans. Assess client potential for long-term association and space requirements. Maintain a clear record of interactions and follow-ups in CRM tools. Schedule site visits or appointments for the senior sales team. Share basic details about services, pricing, and available options. Provide timely feedback to the sales team based on client interactions. Follow up with warm leads regularly to maintain engagement. Collect and maintain an updated inventory of other coworking spaces and private commercial rental properties in the area. Assist in comparing offerings and identifying market trends based on competitor inventory. Key Skills: Strong communication skills (English & Hindi preferred). Confident, persuasive, and customer-focused. Good listening and analytical skills to assess potential. Basic understanding of business types and scalability indicators. Research-oriented mindset with attention to detail. Qualifications: Minimum 12th pass; Graduate preferred. 6 months to 2 years of experience in telecalling, telesales, or customer service. Freshers with exceptional communication and confidence may also be considered. Why Join Us: Fast-growing coworking brand with excellent growth opportunities. Friendly and performance-driven work environment. Training and support provided for continuous learning.