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2 Sharepoint Maintenance Jobs

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1.0 - 5.0 years

0 Lacs

kochi, kerala

On-site

At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. We are looking for an Operations Coordinator who will carry out a wide range of administrative and coordinating activities for leadership/teams, utilizing the processes and tools of the Operations Management team. Operations coordinators will interface regularly with wider team members and other GDS support functions. In this role, the operations coordinator is expected to make independent decisions, exercise sound judgment and discretion, and review or coordinate the work of others. Attention to detail, ownership of the entire process, coordination with geographically dispersed stakeholders, and a driving personality is crucial to success in this role. The job also involves the creation, modification, and maintenance of contact records in the CRM system. **Key Responsibilities:** **Contact Creation:** - Input new contact information into the CRM system accurately and efficiently. - Gather necessary data from various sources, including lead generation tools, marketing campaigns, and customer inquiries. **Data Modification:** - Update existing contact records to reflect changes in customer information, such as address, phone number, and email. - Ensure all updates comply with data protection regulations and company policies. **Data Quality Assurance:** - Conduct regular audits of contact data to identify duplicates, inaccuracies, or outdated information. - Implement corrective measures to maintain high data quality standards. **Collaboration:** - Work closely with the marketing team. **Your responsibilities will also include:** - Provide operational support through effective coordination. - Prepare dashboards to provide status updates, generate insights, assess performance in terms of pipeline, revenue, Data Cleansing, etc. - Prepare documents, presentations, and dashboards for meetings or for the leadership that are ready for circulation to senior leadership - consistency, font sizing, slide spacing, page numbering - meeting EY standards. - Data aggregation activities by sourcing the required information from both internal and external sources. - Coordinate with other internal teams, e.g., Knowledge, AWS, BMC, Finance, Technology, etc., to leverage existing skills for achieving project goals. - Support maintenance of SharePoint sites by managing content. - Maintenance of distribution lists and regular audits to ensure continued alignment. - Provide inputs for process improvement, building efficiencies, automation, standardization, etc. **Qualifications/Skills and attributes for success:** - Bachelor's degree in Business Administration, Marketing, or a related field (preferred). - Familiarity with data entry and database management. - Strong attention to detail and commitment to data accuracy. - Excellent organizational and time-management skills. - Proficient in Microsoft Office Suite (Excel, Word, etc.) and data management tools. - Capable of engaging effectively with multiple stakeholders, understanding the objectives of their programs/initiatives. - Interact effectively and maintain good rapport among a diverse group of team members, customers, and colleagues, demonstrating tact and diplomacy. - Interact directly with the clients to capture first-level requirements for the projects and also capture the requirements for complex projects. - Effectively handle routine tasks including follow-up and respond appropriately to unexpected situations, communicating the concerns to Operations Management leadership as required. - Demonstrate best work practices within the department and among other teams. **To qualify for the role, you must have:** - Effective time management and prioritization. - Excellent Communication - Listening, reading, writing & speaking skills. - Challenges the status quo ie pro-actively share ideas, facilitate team discussions. - Self-starter leads on tasks. - Experience working with Business leaders/leadership groups. **Ideally, youll also have:** - Graduate / Post-graduate degree - (Business Administration and Management) with entry-level or 1 to 2 years of work experience. **Technologies and Tools:** - MS Office. - Power BI. **What we look for:** - Self-motivated towards continuous learning and upskilling. - Solution-oriented - Ability to focus on solutions in case of ambiguity/uncertainties and not stuck with the problem. - Display a positive attitude, interest in learning new things, capability to work under pressure, and thinking out of the box. - Content management - Familiar with maintenance of SharePoint, MS Office (Excel and PowerPoint proficiency is a must). - Demonstrates excellent customer service skills including telephone, MS Teams, and e-mail support.,

Posted 1 day ago

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

NTT DATA is looking for an ALM Administrator to join the team in BANGALORE, Karnataka (IN-KA), India. As an ALM Administrator, you will need to have good written and verbal communication skills, experience in developing technical documentation, and proficiency in SQL reporting. Coding skills are essential for ALM enhancements, SharePoint, and Plug-ins enhancements. Knowledge of Agile Methodology and Rally tool for work management is also required. The ideal candidate should be experienced in using SCM tools like TFS and GitLab for maintaining Plug-in codes. Additionally, familiarity with ServiceNow, Rally, and Tasktop Integrations for reviewing issue logs, System Architecture, PPM documentation process, and SharePoint Maintenance is necessary. You will also be responsible for ALM Installation, patch upgrades, version upgrades, setting up Load balancing, Securing certifications, and application monitoring controls. Collaboration with DBAs for database performance issues and tuning, as well as Change process implementation and documentation, are part of the role. The ability to troubleshoot ALM production issues using logs and error messages is crucial. Knowledge of ServiceNow, Rally, and Tasktop Integrations is also a plus. NTT DATA is a renowned global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA has experts in over 50 countries and a diverse partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, and the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. Join NTT DATA to be part of a forward-thinking organization dedicated to moving confidently and sustainably into the digital future. Visit us at us.nttdata.com.,

Posted 4 days ago

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