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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio Your Role And Responsibilities As an entry level Package Consultant at IBM, you will help to assist clients in the selection, implementation, and production support of application packaged solutions, such as SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, or SharePoint solution suite, to meet client needs. Leveraging a growth mindset, you're ready and willing to deliver business value, wherever needed. In your role, you may be responsible for: Assisting clients in selection, implementation, and support of packages Make strategic recommendations and leverage business knowledge to drive solutions for clients and their management Run or support workshops, meetings, and stakeholder interviews Develop process maps to understand As-Is and To-Be scenarios Use IBM's Design Thinking to help solve client's challenges Preferred Education Master's Degree Required Technical And Professional Expertise Ability to translate business solutions into technical requirements Openness to assist clients in the design, business architect, process development, functional implementation, and support of applications. Ability to thrive in an ever changing, technology based Consulting environment A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view Exceptional quantitative analysis skills and ability to derive recommendations informed by data and insights Preferred Technical And Professional Experience Assist clients in selection, implementation, and support of packages Leverages business knowledge to drive solutions for clients and their management Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands

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12.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism Operations Management Level Senior Manager Job Description & Summary At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. In service management at PwC, you will focus on overseeing and confirming the delivery of quality and timely services. You will monitor vendor compliance with contractual agreements for service quality, availability, and reliability, manage the business and delivery of services, and lead service recovery in case of major incidents. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career in Information Technology will provide you with the opportunity to support our core business functions by deploying processes to enable our IT Service management activities, including Change and Release Management Responsibilities: Understanding and in depth knowledge of IT Service Management industry leading practices (ITIL), and SDLC Methodology; Coordinating and/or playing a key role in ServiceNow product support, implementation, or process ownership; Maintaining continuity of technical knowledge that is significant to the successful operation of a particular business area; Aligning with product support including knowledge sharing and maturation of product support model Possessing experience with business change and community champion programs involving the ServiceNow platform; Maintaining knowledge of product enhancements, vendor road maps, and product user community discussions; Supporting stakeholders and customers through product releases and platform upgrades; Performing data analysis to build actions plans toward IT Service Management adoption aligned to PwC Technology strategy; Maintaining and improving stakeholder communication channels (Sharepoint, distribution groups, etc); Coordinating and collaborating with a diverse global team to achieve outcomes; Coordinating or supporting product updates and changes to the platform; Supporting the creation and maintenance of product roadmaps; Communicating and presenting business and technical information cogently to a wide variety of audiences; Operating with independent authority and good judgment to resolve technical issues that pertain to the business applications under their area of responsibility; Leading teams in a rapidly changing environment including performance management, coaching for development, and resource assignment; and, Mentoring operations or technical team members to increase business acumen including the ability to effectively communicate. Mandatory Skill Sets: Understanding and in depth knowledge of IT Service Management industry leading practices (ITIL), and SDLC Methodology; Preferred Skill Sets: ITIL Foundations v4 or higher certification Agile & Scrum Six Sigma yellow/green belt Data Analytics Azure DevOps Years Of Experience Required: 12+ years and above. Education Qualification: Any UG/PG Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor Degree, Master Degree Degrees/Field Of Study Preferred: Certifications (if blank, certifications not specified) Required Skills ITSM Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Communications Planning, Conflict Resolution, Contract Management, Contract Negotiation, Creativity, Crisis Management, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Developing Service Standards, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Inclusion, Influence, Information Technology Infrastructure Library (ITIL), Intellectual Curiosity, Internal Communication (IC) {+ 32 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Up to 20% Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

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5.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

Company Description UNIFY Dots is a global technology and software solutions company specializing in Microsoft Dynamics 365-based solutions and Web App and Mobile application development. We are seeking a skilled Senior Technical Consultant – Power Platform with a solid background in developing custom applications using the Microsoft Power Platform. This is a full-time position and hybrid work model. Job Description Your duties include: Interacting with Clients to collect development, technical, integration and data migration requirements. Technical Analysis of Microsoft Dynamics 365 Sales, Customer Services, Field Service, Marketing and Power Platform Apps (collectively known as “D365”). Providing estimations for customizations, report enhancements, workflows, batch jobs, upgrades, integrations and data migration work. Troubleshooting and reviewing technical Configuration of D365 including workflow, security roles, batch jobs, data migration and import jobs and other related tasks. Review and write technical design documents for customizations, integrations, and data mapping. Perform Code reviews of development done by other technical team members to ensure the code is performance optimized and in line with best practices. Performance optimize code for issues found in reviews. Development for modifications, customizations that are performance optimized and in line with best practices as examples to the rest of the team. Lead and manage Data mapping, Data migration and data import into D365. Lead configuration and development of Integration between D365 and other systems including external applications. Ensure appropriate use of technologies such as power automates, logic apps and Azure Data Lake for integrations, reporting and data migration. Lead training on technical areas of D365 including security, integrations, data imports, report configuration, user setup. Provide technical support for D365 and associated technologies for complex issues such as slowness, performance and other issues including performing root cause analysis and documenting the resolution on the portal. Liaison with Microsoft for complex issues and for advanced technical support. Qualifications 5+ years of experience working on Microsoft Power Platform. Hands-on experience with Power Apps, Power Pages, Power Automate, Power BI, and Dataverse. Hands-on experience with custom development using Plugins, JavaScript, JSON, and REST Strong knowledge of Microsoft 365, SharePoint Online, Teams, and Azure integrations. Experience in power pages configuration and customization using HTML/CSS. Familiarity with custom connectors, PCF controls, and PowerShell/CLI for Power Platform. Familiarity with Agile methodologies, DevOps, ALM for Power Platform and Copilot Studio. Microsoft certifications such as PL-400, PL-600, or PL-900 are highly desirable. Additional Information Benefits Market competitive compensation. Medical Insurance for Team member + Spouse + Children + Parents. Flexibility to Work from Home for the majority of the time Laptop for Work from Home while working at Unify Dots People before Profit Culture that values team members over financial numbers.

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5.0 - 7.0 years

0 Lacs

Kochi, Kerala, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Assistant Manager_ Global Sustainability BMC Supervising Associate The opportunity The BMC Supervising Associate plays a vital role in supporting the Global Sustainability team in achieving EY’s goal of being recognized as a global leader in sustainability while engaging our workforce in this mission. This position encompasses support for our external branding and marketing initiatives, as well as internal communications and engagement programs. The role offers opportunities to work on paid media campaigns, internal and external communications, network activation, event and thought leadership initiatives, creative asset development, reporting, and case study creation. As part of the wider BMC Integrated Go To Market team, this role will be contributing to large-scale campaigns and initiatives that support our ambition to build awareness, consideration and demand for EY services. The roles is expected to work with highly sensitive and confidential information in their day-to-day work and will be able to seamlessly deal with unexpected or last-minute requests, while executing more regular tasks and programs. The candidate will have experience of and a passion for communications and marketing; be strong at building trusted relationships within a network of stakeholders; be able to identify and make connections across different topics and projects; and work in a fast-paced environment. Your Key Responsibilities The role will primarily support Global Sustainability BMC colleagues and Leader/s to: Support the team and leaders in the delivery of the Global Sustainability Strategic programme development and activation through development and delivery of plans, presentations and toolkits to support internal or external communications. Writing for a variety of formats – presentations, newsletters, digital/social, internal and external comms. Managing agencies to deliver creative assets for internal and external campaigns Project managing internal and external campaign elements and supporting across our Global Sustainability BMC portfolio – for example case studies, webinars, podcasts etc. Delivering performance analysis on campaigns to optimize where needed and provide reporting to stakeholders Managing the publication of Global Sustainability content on EY.com and creating impactful user journeys by working with the Digital team Support the enablement of Regions to leverage and replicate global programs Mange quality and assurance review processes including contract reviews and EY’s SCORE process. Network Engagement & Enablement: Develop a diverse network in BMC and business to support effective plannning and management of BMC sustainability network calls and updates. Support the enablement of Regions to leverage and replicate global programs Campaign Support: Get involved in the creation of integrated external and internal communications materials, coming up with ideas for creative marketing assets to support strategic programmes, planning the development and delivery and managing timelines. Agency and resources: Liase with agencies and internal GDS resources to brief, and deliver creative assets for internal and external campaigns Support ad-hoc projects aligned to the Global Sustainability strategy. Skills And Attributes For Success Excellent verbal and writing communication skills with strong attention to detail Ability to communicate to a wide range of audiences Strong networking and stakeholder management skills to collaborate in a wide range of situations and with people at all levels within the organization, including global leadership Strong project management skills - ability to work under pressure on multiple projects or project elements, simultaneously and to tight deadlines Experience working with a range of internal and external channels (including, SharePoint, web platforms and social media etc) A strong team player, comfortable working collaboratively, virtually and independently Ability to work under pressure and to tight deadlines, managing multiple priorities effectively Ambitious to learn on the job: A self-starter with a "can do" attitude and the drive to get the job done Working knowledge of EY, sustainability, the professional services sector and matrix organizations Ability to work effectively across geographic borders and time zones Creative thinker and communicator Self-awarenes and results oreinted. Unafraid to take initiative. To qualify for the role, you must have 5-7 years’ experience in brand, marketing, communications, publishing, and channels Ability to manage several projects concurrently: excellent time management and organizational skills. Experience presenting and facilitating meetings for sharing knowledge. Able to work in a high pace, fluid environment, establish credibility and demonstrate understanding of needs to get the work done. Experience delivering as part of complex programs, with proven and demonstrable results. Experience of working with creative agencies Proven ability to build collaborative relationships with stakeholders. Confidence to bring new ideas to the table. Proficient in PowerPoint slides design and production, quality and procurement processes. Professional services experience – understanding of EY sustainability goals and strategy and wider business. Ideally, you’ll also have Excellent communication and networking experience and skills in a wide range of situations and with people at all levels within the organization, including global leadership. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. Career Development Opportunities: Access to tools and resources that support meaningful career growth and impact. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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5.0 - 7.0 years

0 Lacs

Trivandrum, Kerala, India

On-site

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Assistant Manager_ Global Sustainability BMC Supervising Associate The opportunity The BMC Supervising Associate plays a vital role in supporting the Global Sustainability team in achieving EY’s goal of being recognized as a global leader in sustainability while engaging our workforce in this mission. This position encompasses support for our external branding and marketing initiatives, as well as internal communications and engagement programs. The role offers opportunities to work on paid media campaigns, internal and external communications, network activation, event and thought leadership initiatives, creative asset development, reporting, and case study creation. As part of the wider BMC Integrated Go To Market team, this role will be contributing to large-scale campaigns and initiatives that support our ambition to build awareness, consideration and demand for EY services. The roles is expected to work with highly sensitive and confidential information in their day-to-day work and will be able to seamlessly deal with unexpected or last-minute requests, while executing more regular tasks and programs. The candidate will have experience of and a passion for communications and marketing; be strong at building trusted relationships within a network of stakeholders; be able to identify and make connections across different topics and projects; and work in a fast-paced environment. Your Key Responsibilities The role will primarily support Global Sustainability BMC colleagues and Leader/s to: Support the team and leaders in the delivery of the Global Sustainability Strategic programme development and activation through development and delivery of plans, presentations and toolkits to support internal or external communications. Writing for a variety of formats – presentations, newsletters, digital/social, internal and external comms. Managing agencies to deliver creative assets for internal and external campaigns Project managing internal and external campaign elements and supporting across our Global Sustainability BMC portfolio – for example case studies, webinars, podcasts etc. Delivering performance analysis on campaigns to optimize where needed and provide reporting to stakeholders Managing the publication of Global Sustainability content on EY.com and creating impactful user journeys by working with the Digital team Support the enablement of Regions to leverage and replicate global programs Mange quality and assurance review processes including contract reviews and EY’s SCORE process. Network Engagement & Enablement: Develop a diverse network in BMC and business to support effective plannning and management of BMC sustainability network calls and updates. Support the enablement of Regions to leverage and replicate global programs Campaign Support: Get involved in the creation of integrated external and internal communications materials, coming up with ideas for creative marketing assets to support strategic programmes, planning the development and delivery and managing timelines. Agency and resources: Liase with agencies and internal GDS resources to brief, and deliver creative assets for internal and external campaigns Support ad-hoc projects aligned to the Global Sustainability strategy. Skills And Attributes For Success Excellent verbal and writing communication skills with strong attention to detail Ability to communicate to a wide range of audiences Strong networking and stakeholder management skills to collaborate in a wide range of situations and with people at all levels within the organization, including global leadership Strong project management skills - ability to work under pressure on multiple projects or project elements, simultaneously and to tight deadlines Experience working with a range of internal and external channels (including, SharePoint, web platforms and social media etc) A strong team player, comfortable working collaboratively, virtually and independently Ability to work under pressure and to tight deadlines, managing multiple priorities effectively Ambitious to learn on the job: A self-starter with a "can do" attitude and the drive to get the job done Working knowledge of EY, sustainability, the professional services sector and matrix organizations Ability to work effectively across geographic borders and time zones Creative thinker and communicator Self-awarenes and results oreinted. Unafraid to take initiative. To qualify for the role, you must have 5-7 years’ experience in brand, marketing, communications, publishing, and channels Ability to manage several projects concurrently: excellent time management and organizational skills. Experience presenting and facilitating meetings for sharing knowledge. Able to work in a high pace, fluid environment, establish credibility and demonstrate understanding of needs to get the work done. Experience delivering as part of complex programs, with proven and demonstrable results. Experience of working with creative agencies Proven ability to build collaborative relationships with stakeholders. Confidence to bring new ideas to the table. Proficient in PowerPoint slides design and production, quality and procurement processes. Professional services experience – understanding of EY sustainability goals and strategy and wider business. Ideally, you’ll also have Excellent communication and networking experience and skills in a wide range of situations and with people at all levels within the organization, including global leadership. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. Career Development Opportunities: Access to tools and resources that support meaningful career growth and impact. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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0 years

0 Lacs

Pune/Pimpri-Chinchwad Area

Remote

Req ID: 335920 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a MF Network Consultant to join our team in pune, Mahārāshtra (IN-MH), India (IN). Product Install\Upgrade Product installs\upgrades and maintenance for Multisess, Host on Demand, IBM Netview, Mainframe Consoles, CA Spool and Printer Managers Design & Implementation : Architect and deploy mainframe network systems including VTAM, TCP/IP, and SNA configurations. Performance Monitoring : Analyze traffic, latency, and throughput using tools like OMEGAMON and RMF. Security Management : Enforce RACF policies, IP filtering, and encryption protocols (e.g., AT-TLS). Troubleshooting : Diagnose connectivity issues, protocol mismatches, and hardware faults. Disaster Recovery : Plan and execute failover strategies and backup procedures. Documentation : Maintain network diagrams, SOPs, and change records. Collaboration : Work with system programmers, DBAs, and application teams to ensure seamless integration. Skills Matrix: Competency Area Skill Focus Proficiency Level Tools / Technologies Mainframe Networking VTAM, TCP/IP, SNA, IP routing Advanced z/OS Comm Server, NetView, IPCS Protocol Management FTP, Telnet, SSL/TLS, SNMP Advanced Wireshark, Netstat, Ping Performance Monitoring Traffic analysis, throughput optimization Competent RMF, OMEGAMON, SNMP Security & Access Control RACF, AT-TLS, IDS/IPS Advanced RACF, SAF, Top Secret Disaster Recovery Failover planning, backup strategies Competent DFSMShsm, HSM, GDGs Hardware Connectivity Channel subsystem, OSA-Express, HiperSockets Competent ESCON, FICON, CCW Virtualization VLANs, VPNs, SD-WAN Competent z/VM, z/OS Connect Troubleshooting Root cause analysis, protocol diagnostics Advanced IPCS, SYSLOG, Abend-AID Documentation SOPs, network diagrams Competent Visio, Confluence, SharePoint Integration Middleware, cross-platform connectivity Competent APIs, DB2, IMS About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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0 years

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Noida, Uttar Pradesh, India

On-site

Requirements Description and Requirements This position supports the design and development of moderate to complex solutions utilizing Programming concepts across multiple languages and can work under minimal guidance . Managing the UAT Test Management and Defect Management for various projects. Develop or automate business applications/functionalities using relevant programming languages (like Java, Python, Advanced JavaScript and C#) and tools. Create responsive and user-friendly applications tailored to business needs. Integrate with various data sources such as SharePoint, Dataverse, SQL Server, etc. Collect and evaluate requirements from users, and stakeholders for solution development. Illustrate delivery cadence through r egular engagements with end stakeholders. Identify opportunities for process automation and implement solutions that drive productivity gains. Knowledge of Agile development model. Maintain a current understanding of industry and technology trends. Perform user acceptance testing for different projects and developed solutions. Upload and maintain Test Requirements & creation of Test cases. Coordinate with the teams to deliver testing status, defect status reporting. As required, publish daily/weekly/ad-hoc status reports leveraging testing data, reporting and dashboards. Support testers and regional coordinators in updating testing progress and entry of defects in the test management tool. Validate functionality against business requirements and ensure solutions meet quality standards. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!

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0 years

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Gurugram, Haryana, India

On-site

Consultant, Global Reward Operations Hub Gurgaon, Haryana, India You will be part of the Global Reward Operations Hub, driving the delivery of Compensation, Long-Term Incentives (LTIs), and Global Mobility. The Global Reward Operations Hub seamlessly integrates into the AXA XL Global Reward team, within the broader AXA XL Global HR function. The Reward function plays a crucial role in supporting a diverse workforce of +10,000 employees across 28 countries. We are committed to fostering a dynamic and engaging employee value proposition across four distinct regions — Americas, APAC & Europe, India & Poland, and UK Lloyd's— ensuring that our reward strategies are tailored to meet the unique needs of employees in each region. You will be responsible for managing comprehensive analysis and reporting on Total Rewards data as well as ensuring data quality and consistency in alignment with global policies. You will also ensure Job Architecture maintenance long-term success and create pay ranges. Your expertise will be key to evaluate jobs using industry methodologies, provide accurate reporting to external providers, and conduct surveys to identify trends. Your role will be crucial in elevating operational effectiveness by standardizing and streamlining processes, harnessing cutting-edge technologies, and supporting on the precise execution of total reward operations activities. You will be supporting on vendor management and invoicing, budgeting. Your proactive approach will ensure timely responses to employee and HR inquiries while keeping our intranet sites current and relevant . What You’ll Be DOING What will your essential responsibilities include? Ensure Total Rewards data quality, consistency and alignment to global policies including Job Architecture. Review accuracy of Total Rewards reports and ensure periodic review of data in HRIS, escalate and update in the system upon validation of Senior Compensation Partner. Ensure quality of the necessary data to run annual Fair Pay analysis and pay benchmarking. Support creating Pay Ranges for different countries and maintaining them. Support Long-Term Incentive programs management and maintain data quality. Support in evaluating jobs with established job evaluation methodologies (WTW is the global default standard), ensure consistency with peers and verify level by comparing it to industry market data. Provide reporting to external providers/advisers in accordance with agreed format and frequency. Resolving reporting errors and inconsistencies. Maintain effective controls to ensure external providers/advisers hold accurate data including deleting data in accordance with data privacy requirements. Running surveys and analyzing the results to identify consistencies, anomalies and trends. Ensure control and accuracy of staff costs quarterly accruals calculation for Finance Ensure control and accuracy of payroll and tax reporting for international assignees. Maintain SharePoint content ensuring it’s accurate and up to date. Run job architecture analysis for different internal stakeholders and support on project management. Training Specialists and Associate Specialists to foster a culture of continuous improvement. Enhancing the Total Rewards operational effectiveness by aiding in the implementation of approved improvements to simplify, standardize, and automate both existing and new processes and activities. Responding to basic or initial inquiries (i.e., Tier 1) from colleagues and HR teams. Managing 3rd-party vendor activities including requests for proposals, new vendor onboarding, monitoring existing vendor SLAs, supporting data privacy and/or cyber security annual reviews, and resolving issues related to vendor performance. Controlling invoicing & budgeting activities processed by Specialist levels which includes setting up/amending purchase orders, processing vendor invoices, updating centralized budgets, dealing with vendor and/or Accounts Payable queries. Conducting market pricing and benchmarking of jobs against survey data and other market intelligence to determine appropriate compensation for positions. Conducting research to understand industry and organization-specific issues and monitoring market trends. You will report to Senior Compenssation Partner. What You Will BRING We’re looking for someone who has these abilities and skills: Required Skills And Abilities Expertise in handling complex data analytics and reporting tasks. Excellent analytical, reporting and problem-solving skills. Excellent experience in operations, particularly in quality assurance and process optimization. Understanding of Total Reward practices. Experience in project management (stakeholder management, data and stream coordination). Proficiency in data quality control/management and in implementing process improvement. Excellent expertise in Excel and proficiency in Power Apps. Effective communication skills including excellent spoken and written English. Innovation and results oriented. Be able to take initiative. Desired Skills And Abilities Knowledge of WTW grading and compensation survey methodology would be an advantage. Ability to create SQL would be a plus. Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at axaxl.com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. For more information, please see axaxl.com/sustainability.

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7.0 years

0 Lacs

Pune/Pimpri-Chinchwad Area

On-site

Vice President - Technology Risk Management II - Chief of Operations (COPS) Officer At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. We’re seeking a future team member for the role of Vice President - Technology Risk Management II to join our Technology Risk Management (2LOD) team. This role is located in Pune, MH Hybrid. In this role, you’ll make an impact in the following ways: Drive consistent, robust, and repeatable independent technology & cybersecurity risk and control management processes with developed centralized process documentation, templates, tooling, dashboarding, reporting and related work products Enable high-quality and consistent delivery of key independent 2LOD risk and control management activities across the broader Technology Risk Management organization to support key stakeholder deliverable work products including risk committee reporting, audit trail submissions, regulatory engagement responses, and 1LOD and Internal Audit reporting transparency Implement appropriate checks and change management capabilities to ensure broader TRM teams are challenged to produce high-quality, risk-based analysis, challenges, issues, and work products to stand-up to audit and regulatory requirements Interface collaboratively with other TRM teams including Reporting, Frameworks, Process, Automation/AI, and Functional SME teams, to ensure process efficiencies are implemented and enhanced over time To be successful in this role, we’re seeking the following: Bachelor’s degree or the equivalent combination of education and experience is required 7+ years of experience required experience with technology or financial services industry is required Sound understanding of Industry wide Technology Controls, Issue Management and Risk Management Framework Expert attention to detail, organizational and executive communication skills and experience are required Relevant professional certifications are a plus (CRISC, CISA, ITIL, ISO27001, COBIT) Technical experience with SharePoint, Tableau, PowerBI, ServiceNow is a plus Consulting and engagement with senior leadership experience is a plus At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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0.0 - 2.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Job Description: About us* At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Global Financial Control India is the global delivery footprint of the bank’s Global Financial Control function within the CFO group and is responsible for multiple functions including U.S. and Regional Legal Entity Controllership, Regulatory Reporting, Balance Sheet Reconciliations, Tax Accounting & Compliance, Operational Risk & Controls Oversight, Finance Change & Production Services and Data Management. Job Description* The role involves local regulatory reporting for APAC countries. The individual will be part of a team responsible for regulatory reporting, support certain aspects of financial close, assist with implementation of regulatory changes and support in driving change management and operational excellence. Responsibilities* Finance analyst position responsibilities will include any of the following: Analysis and assist in implementation of local regulations applicable to the business Preparation of the local regulatory reporting, ensuring flawless delivery of regulatory obligations. Interact with country Finance and non-Finance teams, such as Group Ops, to ensure data requirements are understood and met in a timely and adequate manner. Build and manage an excellent day to day professional relationship with team and stakeholders Respond in a timely and accurate manner to any queries raised by regulators, line management or other stakeholders regarding Local Regulatory reporting. Ensure control policies and processes are complied with Contribute in implementation of new and enhanced controls Assist with risk mitigating actions to ensure adequate control are in place. Highlight warning signals to minimize financial and operational risk and assist with timely compliance of internal controls and standards. Support adhoc requirement and organisation/region wide projects such as system implementation, change management Requirements* Education* CA Certifications If Any NA Experience Range* 0-2 years Foundational Skills* Basic working knowledge of Regulatory reporting, analysis, accounting and various finance functions Ability to understand the Local Regulatory requirements Fundamental understanding of risk management and internal controls Excellent written and verbal communication skills. Ability to effectively manage multiple priorities. Able to work in a fast-paced environment. Proficient in the use of Excel, Word and PowerPoint Ability to assimilate large amounts of information quickly and to understand complex methodologies and issues. Highly motivated, able to work independently, self-starter; and problem/solving/analytical. Desired Skills Knowledge MS Excel, Power query, basic accounting Good knowledge of financial / banking products (derivatives, swaps, interest, bonds, credit, etc.) Working knowledge of Oracle/SAP, SQL, Tableau, SharePoint would be preferred. Work Timings* Between 7:00 AM – 10:30 PM (Standard shift is 9 hrs, expectation to stretch during critical activity periods like Month Close) Job Location * Gurugram

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0.0 - 1.0 years

2 - 2 Lacs

Jubilee Hills, Hyderabad, Telangana

On-site

Job title: IT Support Engineer Job description: The IT Support Engineer must ensure proper function and execution of the IT Departments operations and systems. He/she manages support and triage of tickets, troubleshooting issues to resolution, or transfer to an appropriate resource in a timely manner. Must work collaboratively with the managers to identify opportunities for improvement. Responsibilities: Identify, troubleshoot, and resolve hardware, software, and network-related problems encountered by system end-users. Field incoming support requests via telephone, email, and ticket portal to ensure courteous, timely, and effective resolution of client end-user issues during high volume times. Track issues through resolution, within agreed time limits. Communicate and translate technical information to non-technical end-users; maintain communication and monitor incident through resolution. Serve as an essential point of contact for the IT Service Desk assuring proper responsiveness to customers. Follow-up with clients to ensure their IT systems are fully functional after troubleshooting. Participate in technology management projects to deliver Tangibles, including but not limited to configuring and deploying end-user PC desktop hardware, software, and peripherals. Adhere to IT department strategies, processes, policies, and procedures. Provide weekly, monthly reporting to upper management. Provide out-of-hours support when required (on-call hours). Identify opportunities for reducing costs and increasing value. Writes and maintains the firms technology assets, SOP (Standard Office Procedures), and governance policies. Qualification/Requirements: Preferred bachelors degree in IT or related field of education, training, and /or experience required. 0-2 years of IT Help Desk support. Hands-on experience with Windows / Linux environments. Experience on improving the performance of laptops/desktop. Good understanding of networking concepts and Windows server environments. Experience or knowledge on Windows Administration. Configuring and troubleshooting printers. Experience with Office 365, SharePoint, OneDrive, MS Teams, and other MS products. Experience or knowledge of Azure would be an added advantage. An understanding of IT change management best practices will be desired but not mandatory. Ability to work independently and in a team with limited guidance and supervision. Analytical and Problem-solving skills. Excellent oral, written, presentation, and interpersonal communication skills. Strong organizational skills and high attention to detail. NOTE: Graduates from 2021 or 2022 who are eager to learn and develop in the field of IT support are encouraged to apply. We welcome individuals who are motivated to grow and expand their skills. Number of direct reports: 1+ Location: Hyderabad. How to apply? All the necessary documents must be sent to: Mr. Madan Mohan / Ms. Deepthi E-mail ID- madan@ognigroup.com / deepthi@ognicapital.com WhatsApp- +91-9701531767 Job Types: Full-time, Permanent, Fresher Pay: ₹200,000.00 - ₹245,000.00 per year Benefits: Health insurance Shift: Day shift Morning shift Ability to commute/relocate: Jubilee Hills, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Required) Work Location: In person

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3.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Purpose of the Job This is an exciting opportunity to join the global market leader in marketing activation during a period of continued growth and business expansion. We’re looking for a proactive and detail-oriented Internal Communications Executive to support and deliver effective communications across the business. In this role, you’ll support internal communication strategies and initiatives that help to build a more connected and informed workplace culture. We’re looking for someone who has confidence and a demonstrable track record of working in platforms like SharePoint, Co-Pilot, Poppulo to create, schedule, and analyze our communications to ensure the right content is reaching the right audiences. Based in India and embedded within the Internal Communications team, you’ll work closely with the Head of Internal Communications to communicate key business updates and priorities. Your primary focus will be on internal communications, while also supporting external communications for clients and suppliers. Key Responsibilities Help set up and integrate a new communication distribution platform Design, build, and format templates for internal and external communications (coding if needed) Support content updates and governance of the company intranet site, including training and best practice guidance for contributors Plan and distribute internal communications such as newsletters and business updates Coordinate and manage internal events, town halls, and employee engagement initiatives, overseeing logistics before, during, and after each event Ensure all communications align with HH Global’s values and branding Manage daily ad-hoc communication requests through the central shared mailbox Knowledge, Skills + Experience Bachelor's degree in communications, marketing, Public Relations, Human Resources, or a related field 3+ years of experience using communication distribution platforms (Poppulo, Mailchimp, Dot Digital) Proficient in Microsoft Office Suite and communication tools (e.g., SharePoint, MS Teams, Viva Engage) Excellent written and verbal communication skills Strong organizational and multitasking abilities High attention to detail and a creative mindset Experience with graphic design or content creation tools (e.g., Canva, Adobe Creative Suite) Basic coding skills are beneficial Ability to handle confidential information with discretion

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7.0 years

0 Lacs

Pune, Maharashtra, India

On-site

We are looking for a skilled and certified Senior Power Platform Engineer to lead the design, development, and deployment of business-critical applications using Microsoft Power Platform technologies. The ideal candidate will have a strong background in SharePoint (Online & On-Prem), Power Apps, Power Automate, Azure, modern web development frameworks and a broad range of Microsoft technologies. This is a strategic role requiring both deep technical expertise and excellent communication skills to collaborate with non-technical stakeholders and deliver enterprise solutions that drive business value. Key Responsibilities Provide leadership, oversight and guidance on Power Platform (Power Apps, Power Automate, Power BI) based scalable application design and development, serving as an expert on technical capabilities of the Power Platform. Provide vision; define system, data and application architecture, problem anticipation and problem-solving ability across the landscape comprising different backends such as Dataverse, SharePoint, SQL or other databases and integrations with other systems using Azure Data Factory, Data Flows, Power Automate, Power BI, Data Gateways, Logic Apps, Azure Functions & REST API’s. Develop solution architecture framework to support new and existing Power Platform based solutions for core business functions, ensuring alignment with other products as well as the overall IT enterprise. Develop POC’s to demonstrate the business value of Power Platform Design and implement complex business solutions using SharePoint Online and On-Premise environments. Migrate and modernize legacy SharePoint platforms to SharePoint Online. Integrate third-party systems such as ServiceNow, Tableau, SAP, and Azure services into Power Platform solutions. Create custom connectors, automate business workflows, and implement role-based security. Meeting with business stakeholders to gather requirements and deliver technical design documents. Conduct unit testing, coordinate with QA teams, and support user acceptance testing (UAT). Mentor junior developers/engineers and contribute to solution design reviews and code quality standards. Use PowerShell and DevOps pipelines for deployment automation and configuration. Documentation process and management Required Skills & Technologies Languages & Frameworks: Web APIs (SOAP/REST) Tooling (GIT/JIRA/Azure DevOps) Technologies: Microsoft Power Platform (Power Apps, Power Automate, Power BI) SharePoint (Online/2016/2013/2010/MOSS) Awareness of Azure products. (Functions, logic apps, blobs...etc.) Tools: PowerShell, SharePoint Designer, Nintex Forms/Workflows, Visual Studio Certifications (Required/Preferred) Microsoft MS-900, MS-600, PL-900 AWS Cloud Practitioner Essentials Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field. 7+ years of hands-on experience in Microsoft-based development environments. Experience in a team leader or team manager type role through projects and other work planning experiences. Excellent verbal and written communication.You must have the ability to speak to stakeholders (often non-technical) and explain and show concepts in a way that's easy to understand. Being able to acutely describe your development processes and document them. Proven expertise in implementing enterprise-level Power Platform and SharePoint solutions. Proficiency in Power Apps development, including Canvas Apps, Model-Driven Apps, and Power Automate. Experience with SQL, relational databases, and data integration. Strong problem-solving and analytical abilities. Familiarity with custom connectors and APIs for integrating external data sources into Power Apps. Knowledge of best practices for app performance optimization and security within the Power Apps platform. Experience writing and maintaining documentation, KBs, SOPs. Preferred Attributes Relevant certifications (such as Microsoft Certified: Power Apps Developer Associate or Power Platform Developer Associate). Background in integrating Power Apps with other Microsoft services (e.g., SharePoint, Dynamics 365). Experience with Azure services and cloud-based solutions. Familiarity with JavaScript or other programming languages for advanced customizations. Knowledge of user experience (UX) design principles to enhance application usability Proven ability to manage stakeholders and deliver in Agile environments. Recognition or awards for delivering complex IT solutions (a plus).

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12.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

🚨 We’re Hiring: Manager– GCC Operations 📍 Applications invited from ,anywhere in India| 🕒 10–12 years of experience 📢 Integrated Communications | Global Delivery | Leadership Role We're an integrated communications solutions Group, trusted by global brands for strategy, storytelling, and execution across, digital, and content. Now, we're looking for a dynamic GCC Operations Manager to lead and scale our India-based Global Capability Center. 🎯 Your Mission As our GCC Ops Manager, you’ll be the engine that powers operational excellence. You'll lead cross-functional delivery teams (design, digital, content, media intelligence) while working closely with global leaders to scale capabilities, streamline processes, and drive quality outcomes. 🔑 What You’ll Own Day-to-day management of our India GCC operations Cross-functional team leadership & performance delivery Workflow, SLA, and KPI development & optimization Strategic alignment with global teams & senior stakeholders Hiring, onboarding, and growing a high-performing team Driving quality, compliance, and operational innovation 👤 What You Bring 10–12 years of experience in delivery/ops roles in marketing, comms, or creative services in a GCC setup Experience managing distributed teams and global stakeholders Strong program management, process orientation, and team leadership Familiarity with tools like Asana, Adobe Suite, SharePoint, etc. A collaborative, solutions-first mindset and ability to thrive in fast-paced environments 🌍 Why Us? Be part of a purpose-driven, globally connected team Own and shape a high-impact role from Day 1 Culture that values autonomy, creativity, and trust 📩 Sound like you? Apply NOW or drop your CV at vidyashree.rai@puretech.com or janvi.mehta@puretech.com We’d love to connect.

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7.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Description: The role’s primary purpose is to support the ongoing management, maintenance and assurance of the Financial Controls Framework (and to ensure compliance with the revised UK Corporate Governance Code - and specifically provision 29). Delivery of the annual scoping exercise, assurance testing & reporting of controls to cover the associated risks. This includes management of Self-Assessments issued via Synergi and/or ad-hoc targeted testing as appropriate. Annual scoping exercise o Update materiality assessment and categorization of controls in the Financial Controls Framework based on most recent financial numbers and risk assessment o Assess changes in the business that may impact the materiality of the controls in the Financial Controls Framework. o Design and implement new controls to cover new risks (for eg. growth / changing areas of the business) o Assess known areas of risk and control weakness as areas of key focus. o Design an appropriate assurance/coverage plan for the year for the revised controls framework and supporting process map library to ensure all are kept up to date and fit for purpose (to include areas of key focus depending on output of annual scoping exercise).Align plan across other avenues of assurance such as Internal Audit, Ext auditors and Infosys C&C team to avoid over testing. Assurance / Testing of Controls o Maintain the online workflow platform (Synergi) used for control assessments, by keeping risk & control libraries up to date and reviewed and managing user access. o Coordinate the rolling self-assessment of Financial Control Framework standards across all business units, including set up of assessments in the system (Key + Non-Key + Process Maps + ye update) and testing of design and operating effectiveness. o Provide ongoing training to key stakeholders on the Financial Controls Framework, the assessment process, and the online Synergi system. o Review and validate the results of the Key self-assessment responses through testing and evidence review in accordance with Group guidance. o Pull out common themes, understand the root cause of those themes and make suggestions for improvement (for eg. It could be around poor evidence for management review controls). Use these observations to drive improvements across the financial controls framework. o Review and selectively validate the results of the Non-Key self-assessment responses through testing and evidence review in accordance with Group guidance. o Produce reporting and analytics on Financial Controls Framework and action plan status (using the Synergi tool output as a base). o Working with Process and Control Owners to design and implement remediation plans to rectify any control breaches. Control Improvement / Best Practice o Setup and maintain Controls SharePoint site. To include (not limited to): - A methodology / best practice guide and templates to include, 'how to design a quality control' / 'how to evidence operation of a control' / 'what good excel / management review controls look like'. - Synergi guidance (pull together all existing training / docs + anything more required so control owners have a comprehensive view as well as instruction manual for 'master users'). o Continuously review the Financial Controls Framework and associated processes to: - Identify opportunities to rationalize (key v non-key assessment) - Identify any control gaps - Drive consistency across business units and between UK v Nordics - Identify opportunities to improve/strengthen controls (bringing experience from previous roles/companies where relevant) o To support the activities of the Finance team (UKI & Nordics), helping the function to manage risk across all areas of Finance (including areas of transformation and change) o Educating, training and supporting staff to build risk & controls awareness across Finance o Change: work across the Finance team to identify and design appropriate controls post change activity (eg. Supplier Funding project / B2B leasing). o Improve Infosys documentation - ensure all client control points included in Infosys WDs, SOPs and Process maps; o Working with Infosys to review and assess the impact of Infosys C&C internal control observations. Pull together a risk-based plan to address their observations. o Interface / Data Controls - known gap / weakness - work with IT to pull a plan together to address the gaps in controls here. o Work with Internal Audit to understand any controls observations they may have and implement fixes where relevant. Keep them abreast of any changes to the financial controls framework. Align testing of controls where possible to avoid any duplication. o Work with Ext auditors to align understanding of risk and controls effectiveness, leverage their knowledge and where possible help to improve their ability to rely on our controls. o Support the Finance function with ad-hoc process and control breakdown (eg. SAP SOD/User Access, AP Fraud issues) o Work with Group Risk to align controls to the Group Fraud Controls Framework o Design and maintain instruction manual/master user guide for ‘how to use Synergi’ (from master user pov); o Prepare updates for the annual report (effectiveness of internal control paper) and Audit Committee where necessary o Support the Finance function with ad-hoc tasks as and when required. Minimum 7+ years of Experience.

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3.0 - 5.0 years

3 - 14 Lacs

Chennai, Tamil Nadu, India

On-site

KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives. In everything we do, we are guided by our ONE KBR Values: We Value Our People - We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential. We Deliver - We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders. We Are People of Integrity - We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing what s right for the planet, the communities where we work, and our people is good for business. We Empower - We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed. We Are a Team of Teams - We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company We have also embedded environmental, social and governance (ESG) principles in every business operation and corporate function. Not only are we committed to operating safely, sustainably and equitably, but we are also committed to using our capabilities and expertise to help our customers accomplish their sustainability goals. Worldwide, KBR employs a diverse workforce approximately 29, 000 people strong, with customers in more than 80 countries and operations in 40 countries. At KBR, We Deliver. The Treasury Analyst is responsible for supporting the execution of KBR Treasury s strategy. The Treasury function drives efficient and comprehensive results to deliver accurate cash positions, forecasts, financial analysis for debt and investing activities. This position will primarily support Trade Finance and banking activities while driving towards Treasury/Finance Accounting best practices, efficiency, and automation. Scope of role and responsibilities include the following: Review and process requests for Bank Guarantees, Letters of Credit, and Surety Bonds. Prepare and submit bank applications; Liaise with business teams, global banking partners and surety brokers to ensure timely issuance and renewal of instruments. Maintain accurate records of trade finance instruments in the Treasury Management System (TMS). Review and validate bank invoices; ensure timely and accurate payments. Supports month and quarter close activities. Perform credit assessments of vendors and customers using DB reports and financial ratio analysis. Provide recommendations to mitigate credit risk and support commercial decision-making Supports the Global Bank Account Mgmt. Compliance Manager with activities to open/close and update commercial bank accounts, serve as administrator for various online bank platforms, maintaining accurate bank account records within the TMS, audit and track global signers, and completion of annual FBAR certification process. Participates and provides support to generate reports and analysis as requested/needed. Contribute to treasury automation and process improvement initiatives. Prepare and maintain documentation, process flows, and internal control procedures Support internal and external audits with required documentation and analysis. QualificationRequirements: 3 to 5 years of related work experience (Trade Finance, Treasury, Corporate Banking, Accounting) B. Com/BBM/ M. Com/ MBA in Banking Finance or Accounting Strong understanding of trade finance instruments and international banking practices. Solid MS Suite application skills: Excel (i. e. , macros, pivot tables, formulas), Word, PowerPoint, Visio, Project. Adobe/PDF, MS Teams Apps incl. : FIS, Bloomberg, Workiva, SharePoint, Power BI, Cognos, CostPoint/Deltek a plus Strong organizational skills and attention to detail Ability to manage multiple tasks and prioritize work. Solid communication skills, critical thinking, and problem solving. Possess confidence, flexibility and is a team player.

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0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Develop and maintain applications using React, Node.js, Python, JavaScript/jQuery, HTML, CSS, SharePoint, and Power BI Design and implement RESTful APIs using Node.js and Express.js Build responsive and dynamic front-end applications using React Write efficient and maintainable web application logic in JavaScript/jQuery, integrating with REST APIs, Node.js services, and databases Work with both structured and unstructured data for analytics and application development Develop and deploy solutions in cloud environments, particularly Microsoft Azure Perform API integrations with third-party services and internal systems Strong experience in database development, including writing and optimizing queries in SQL Server, PostgreSQL and MongoDB. Demonstrate strong analytical and logical thinking to solve complex technical problems Collaborate with cross-functional teams to translate business requirements into technical solutions Understanding of SharePoint for integration and application development is a plus Qualifications B.Tech(CS) / MCA

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1.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Experience - Location - Job Summary Mandatory experience required in NetSuite or Salesforce. With the extreme growth rate of our company, teams, and customer base, we are looking for a Data Analyst to help our Business Intelligence team keep up with the needs of the business by providing data and reports to our various functional areas in a timely manner. As part of this team, you'll work with your team members, our Data Architect, as well as stakeholders throughout the company to build and maintain new reports and dashboards in PowerBI and Salesforce, providing better access and visibility to our business data. You'll be working within our CRM looking at Sales, Marketing, as well as with our billing data and product usage data. This position requires a consistent work ethic, strong attention to detail, the ability gather requirements, and a customer-centric mindset. Responsibilities Design, Develop, and maintain reports and dashboards within Power BI and Salesforce in a timely manner based on the needs of the business. Build and maintain Power BI data models, including relationships, calculated columns, and measures. Automate data refresh schedules and ensure the reports are up-to-date with the latest information. Work with data sources such as SQL databases, Excel, SharePoint, and other external APIs to gather, transform, and load data for reporting. Work tickets assigned to you via Jira through our Analytics Sprint planning process. Providing visible progress and closed-loop communication through updates on the tickets. Work with stakeholders to solve through requirements and achieve a clear understanding on requests. Managing and manipulating data and views to meet the needs of the business W orking backwards through metrics and reports to understand filters for the purpose of recreating, improving upon and/or consolidating them Help maintain our data dictionary, reporting index, and any other internal documentation used to provide visibility to our reporting stack to our internal teams Provide feedback to our Data and Operations teams on the states of our data and data sources for opportunities to improve data integrity or gain efficiencies in gathering data. Conduct training sessions or provide support to end-users on using Power BI reports effectively. Stay updated on Power BI updates, best practices, and new features to improve the efficiency and effectiveness of reporting processes. Will be working various cloud software including Salesforce, NetSuite, Hubspot and more. Requirements Bachelor's degree in a relevant field (e.g., Computer Science, Mathematics, Statistics, Business Analytics). Familiarity with writing/reading SQL Queries and PostgreSQL Database. 1 year + with using AWS ETL tools, AWS Glue, AWS S3 and AWS RDS. At least 2- 3 year of experience building reports and dashboards in Power BI, using DAX, and PowerQuery. Experience 2 year of Python. 2 years + experience with data warehousing concepts and ETL (Extract, Transform, Load) processes. Experience building and delivering business metrics and key performance indicators Experience navigating a CRM in order to review and understand business cases for data and report requests Familiar with reading/updating Entity Relationship Diagrams (ERDs) Performs ongoing monitoring and improvements of reports and BI solutions Ability to work with stakeholders to understand problems, gather requirements, present rationale, and explain technical logic to the team Must be excellent at writing and contributing to the internal documentation and knowledge bases Excellent troubleshooting and research skills Excellent listening and communications skills, both verbal and written. Action-oriented, customer-focused, with effective prioritization, goal setting and time management skills. 1 Year + Experience in using Salesforce Reporting and Salesforce Objects 1 Year + Experience in using NetSuite Reporting and datasets. Outstanding interpersonal skills; projection of professional image and credibility; teamwork oriented and inclusive. Must be authorized to work in the United States Related Certifications is a plus At least 1 year of experience in IT or managed services is preferred Experience working at or with Managed Service Providers or MSP channel products is a big plus

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8.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Senior System Admin Experience: 8+ Years Location: Bangalore Work Mode: Hybrid Job Summary The Senior Systems Administrator will oversee the administration, optimization, and security of enterprise hybrid infrastructure (on-premises and cloud). As a subject matter expert, this role ensures high availability, performance, and compliance for critical systems. The ideal candidate will have deep expertise in Microsoft Azure, Office 365, VMware/Hyper-V, and enterprise backup solutions , along with strong scripting and automation skills. Key Responsibilities Systems Administration & Infrastructure Management Administer and maintain on-premises and cloud infrastructure (Microsoft Azure IaaS/PaaS, Office 365, Cisco UCS, VMware/Hyper-V, Pure Storage, Rubrik). Manage Active Directory (ADDS), Azure AD/Entra, PKI, and SSO (SAML/OIDC) environments. Monitor system performance, apply patches/updates, and lead troubleshooting efforts with vendors. Enforce security policies, backup/recovery procedures, and disaster recovery (DR) testing . Cloud & Hybrid Environment Deploy and optimize Azure cloud resources (VMs, storage, networking, PaaS services). Support Office 365 suite (Exchange Online, SharePoint, Teams Voice/Collaboration). Implement Infrastructure as Code (IaC) using Terraform, Ansible, or Azure DevOps. Collaboration & Compliance Collaborate with IT teams to onboard applications for SSO and resolve integration issues. Adhere to QMS, security/privacy regulations (e.g., GDPR, HIPAA), and audit requirements. Document systems, procedures, and provide training for support/development teams. On-Call & Project Support Provide 24/7 on-call support (rotational basis) for critical incidents. Lead infrastructure projects (e.g., migrations, upgrades, ERP integrations with SAP/Dell Boomi). Qualifications Education & Experience Bachelor’s degree in Computer Science, Engineering, or related field. 7+ years of enterprise systems administration/engineering experience. 5+ years hands-on with: Microsoft Stack : Windows Server, ADDS/Azure AD, ADFS, PowerShell. Cloud : Azure IaaS/PaaS, Office 365. Virtualization : VMware ESX, Hyper-V, SRM. Storage/Backup : SAN/NAS (Pure Storage), Rubrik/enterprise backup tools. Preferred : Azure/AWS Solutions Architect certification , IaC (Terraform, Ansible). Skills & Competencies Strong scripting/automation (PowerShell, Python, Bash). Knowledge of TCP/IP networking, firewall policies, and network security . Experience with ERP platforms (SAP) and integration tools (Dell Boomi). Ability to prioritize tasks, document processes, and train teams .

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5.0 years

0 Lacs

Vadodara, Gujarat, India

Remote

Position: Senior Systems Administrator Location: Vadodara (Onsite) Shift: 2 PM to 11 PM / 3 PM to 12 PM JOB RESPONSIBILITIES: The position responsibilities will include, but not limited to: Configure, deploy, and maintain Azure, AWS, and Hyper-V Server environments, ensuring adherence to industry best practices and company standards. Administer and address user support tickets in alignment with ITIL principles, ensuring timely resolutions and maintaining superior levels of user satisfaction. Configure, deploy, and maintain Active Directory services, such as Domain Controllers, User/Group Management, and Group Policy Administration. Administer and maintain a hybrid Active Directory environment ensuring timely synchronizations between On-Premises and Cloud Infrastructure. Administer and maintain Microsoft 365 services, such as Exchange Online, SharePoint, Teams, and other tenant services. Collaborate closely with the IT Security team to implement security best practices and controls, ensuring the confidentiality, integrity, and availability of our Infrastructure. Administer and maintain regular backups and disaster recovery strategies for all Infrastructure services ensuring business continuity. Maintain detailed documentation of Infrastructure services, such as Asset Inventory and Software/Hardware design and implementation. Generate regular reports on server performance, security and compliance metrics, and other relevant reporting metrics as required. Proactively identify and mitigate potential risks and issues early in the process, developing effective mitigation strategies. Prioritize and manage multiple tasks effectively in a fast-paced environment, adapting to changing business needs and market conditions. Work independently and take ownership of assigned tasks while also being a strong team player. Collaborate with cross-functional teams, including Development and Operations, to ensure that infrastructure practices align with application requirements and operational needs. Stay up to date with emerging trends, technologies, and methodologies in system administration and drive their adoption within the team as appropriate. Establish and maintain strong communication channels and processes to ensure seamless collaboration with the US-based IT team, despite time zone differences. Continuously monitor and optimize the performance, capacity, and availability of infrastructure components, ensuring that systems meet or exceed service level agreements (SLAs). Identify opportunities for automation and implement solutions to streamline system administration tasks, reduce manual effort, and improve overall efficiency. Communicate complex technical concepts and solutions effectively to both technical and non-technical stakeholders, ensuring clear understanding and alignment across the organization. Ensure that all system administration activities adhere to IT governance frameworks, industry standards, and relevant compliance requirements, such as HIPAA. Proactively identify areas for improvement in the organization's infrastructure and propose solutions to enhance performance, security, and scalability. KNOWLEDGE, SKILLS AND ABILITIES: Required Skills/Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred. 5+ years of experience in system administration, with a focus on Windows Server environments. MCSE or equivalent certification. Proficiency managing on-premises/cloud Windows server deployments in Hyper-V, Azure and AWS. Proficiency in hybrid Active Directory environments. Proficiency in scripting languages (e.g., PowerShell, Bash) Excellent verbal, written, and interpersonal skills with a proven ability to communicate at various levels within the organization and with external parties. Ability and confidence to take calculated risks in uncertain or ambiguous situations. Excellent organizational skills and demonstrated ability to manage multiple competing priorities and assignments. Passion for delivering business value and willingness to perform other assigned tasks. Ability to deliver regular quick updates, system solutions, and communicate issues to management Preferred Skills/Experience: AZ-104T00-A: Microsoft Azure Administrator Certification Experience with NIST Cybersecurity Framework 1.1 and NYDFS 500.03 Experience successfully working with remote or distributed teams, particularly in a global context. Familiarity with IT service management tools, such as ServiceNow or Jira Service Desk. Experience in the legal services or healthcare industry is a plus.

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Required Skills and Knowledge: • Minimum 5 years of experience with Axway SecureTransport. • Strong understanding of Managed File Transfer (MFT) concepts and technologies . • Knowledge of secure file transfer protocols (e.g., SFTP, FTPS, AS2) . • Experience with scripting languages i.e., PowerShell, Python etc. • Good understanding and working experience of operating systems i.e., Windows and Linux • Strong problem-solving and analytical skills . • Excellent communication and interpersonal skills . • Knowledge of security best practices and industry regulations . • Experience with cloud-based MFT solutions . • Experience with SFTP, FTPS, AS2, API integration, S3 bucket integration, SharePoint etc. • Knowledge of database technologies . Responsibilities • Plan, design, and implement and maintain secure file transfer solutions using Axway SecureTransport or other MFT technologies. • Configure and manage SecureTransport servers, including user accounts, access controls, and security settings. • Develop and implement file transfer workflows, including automation and scripting. • Ensuring data integrity and compliance with industry standards and potentially supporting Axway's SecureTransport platform. • Diagnose and resolve technical issues related to file transfers and SecureTransport. • Provide technical support to end-users and other stakeholders. • Monitor system performance and identify potential issues. • Ensure that file transfer processes comply with industry regulations and internal security policies. • Implement and maintain security measures to protect sensitive data. • Conduct security audits and assessments. • Create and maintain documentation for file transfer processes and SecureTransport configurations. • Provide training to end-users and other stakeholders on using SecureTransport.

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7.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Role: Reconciliation Lead Job Location: Chennai Exp Range: 7+ years Shift Time Zone : APAC/EMEA Overview of Role: The Team Leader – Reconciliations will lead daily operations for either Voice or Data processes, ensuring adherence to quality standards, SLA commitments, and team development goals. The role includes handling escalations, monitoring performance, reporting, training, and leading reconciliation operations to maintain data integrity. This position requires hands-on subject matter expertise in reconciliation, operational efficiency, and team management. Key Responsibilities: Operational Leadership Supervise day-to-day operations for the team ensuring adherence to SLAs in terms of quality, productivity, and schedule. Monitor daily calls (Voice) or transactions (Data) and perform QC/QA to ensure high process quality. Ensure issues and escalations are handled appropriately and promptly. Manage knowledge bases, updates, and trackers. Reconciliation Responsibilities Perform and oversee custody and cash position reconciliations. Investigate and resolve all breaks in a timely manner. Validate and update internal records (e.g., transactions, fees, income). Handle high-volume tasks while prioritizing risk and deadlines. Ensure operational integrity and adherence to internal control frameworks. Team Management & Mentorship Set clear goals, delegate tasks, and ensure team motivation and high morale. Conduct root cause analysis (RCA) and implement corrective action plans. Mentor and coach junior associates and new joiners. Provide feedback and performance management through huddles and regular reviews. Reporting & Analysis Generate and maintain daily, weekly, and monthly SLA/KPI reports. Analyze performance metrics, RCA outputs, QA scores, and compliance issues. Training & Development Identify training needs and deliver coaching. Ensure 100% completion of mandatory training for self and team. Conduct floor training and technical/domain-specific upskilling sessions. Escalation & Issue Resolution Act as the first point of escalation for BAU matters. Resolve internal conflicts and provide support in complex customer interactions. Collaboration & Communication Collaborate cross-functionally to ensure seamless operations. Participate in quality calibration, process improvement, and automation initiatives. Communicate effectively with stakeholders and team members. Skills & Competencies Required: Technical & Process Skills Expertise in reconciliations/investment accounting. Familiarity with financial products: equities, fixed income, derivatives. Strong proficiency in MS Excel, operational systems (e.g., Aladdin, Tri-Optima). Understanding of asset lifecycle and investment management processes. Leadership & Communication Strong team leadership, motivation, and mentoring capabilities. Excellent communication skills—verbal and written (accent neutral, if Voice). Ability to perform detailed root cause analysis and drive improvements. Effective delegation, prioritization, and time management. Analytical & Decision-Making Skills Attention to detail and accuracy in processing and reporting. Strong numerical skills and ability to produce high-quality MIS. Adept in operational risk management and process controls. Key Performance Indicators (KPIs): 100% SLA adherence for self and team. Number of issues/tasks resolved. Zero client escalations and minimal non-compliance. % of QC/QA score accuracy. Quality and frequency of RCA/CAPA. Performance tracking and reporting adherence. Certifications & Qualifications (Preferred): Six Sigma Green Belt Asset Management certifications (IOC, IMC) Tools & Platforms Knowledge: Windows OS, MS Office Suite SharePoint, internal documentation tools Investment platforms like Aladdin Reconciliation tools and libraries Soft Skills: Customer-centric mindset High attention to detail Team player and collaborative Adaptive to change and proactive in innovation Skills: Back Office Operations, Investment Management, Reconciliation

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Management Level E Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ India began its operations in 2014 as a Global India Captive Centre for Equiniti, a leading fintech company specialising in shareholder management. Within a decade, EQ India strengthened its operations and transformed from being a capability centre to a Global Competency Centre, to support EQ's growth story worldwide. Capitalising on India’s strong reputation as a global talent hub for IT / ITES, EQ India has structured the organisation to be a part of this growth story. Today, EQ India has evolved as an indispensable part of EQ Group providing critical fintech services to the US and UK. Role summary: The Senior Technical Architect is part of a team responsible for technical leadership, governance, and infrastructure designs for EQ projects. The role ensures that technical systems and infrastructure are designed to support business requirements, technical and security standards, and technology strategy. Applicants should have detailed knowledge of IT Infrastructure, covering public cloud platforms (AWS preferred) and on premises data centre solutions. Prior experience as a Technical Architect is essential, along with strong skills in engaging stakeholders, collaborating across a range of technical and business disciplines to agree solutions, and presenting technical proposals and designs to review boards. Core Duties/Responsibilities: Maintaining engagement with the wider Equiniti environment by creating and communicating standards, governance processes, approved architecture models, systems and technologies deployed and corporate and IT strategies. Work across a range of EQ projects including data centre to AWS migration, platform upgrades, and new product implementations. Act as a key resource in the project lifecycle, driving initiation, reviewing requirements, completing the infrastructure design, and providing technical oversight for implementation teams. Support project initiation by providing cost and complexity assessments, engaging with stakeholders, and helping to define the scope of activities. Review requirements and undertake discovery activities to propose technical solutions that meet business needs while meeting technical standards for quality, supportability, and cost. Produce high quality technical designs and support the creation of build documentation providing effective technical solutions to EQ business requirements. Participate in architecture design reviews and other technical governance forums across the organisation representing the infrastructure architecture team across multiple projects. Contribute to knowledge management by adding to and supporting the maintenance of infrastructure architecture artifact repositories. Contribute to the definition and maintenance of architectural, security and technical standards, reflecting evolving technology and emerging best practice. Promote improvements to processes and standards within architecture teams, and the wider technology function. Skills, Knowledge & Experience: Skilled communicator, comfortable engaging a range of stakeholders, and capable of understanding business requirements and translating them into technical solutions. Experience creating high quality multi-tiered infrastructure designs for new and existing application services in accordance with defined standards. Experienced at providing cost estimates for on-premises and public cloud solutions. Experience across a range of data centre technologies such as server, storage, networks, virtualisation solutions. Experience of designing infrastructure solutions for public cloud platforms (AWS/Azure). Experience of working with complex network topologies and familiarity with a range of network technologies across on-premises and cloud environments. A track record of successfully achieving project deadlines, budgets, and meeting quality standards. Technical certification and knowledge of architecture and delivery frameworks a distinct advantage (AWS / Azure Solution Architect, CCNA, M365, TOGAF, Prince2, Agile). Technical Ability: In depth experience of proposing and designing technical solutions in across a wide range of technologies in an Enterprise environment. Core Microsoft technologies such as: Active Directory, Exchange, Hyper-V, M365, SharePoint, SQL, Windows Server. Public cloud platforms such as Amazon Web Services and Microsoft Azure. Deployment, configuration management and monitoring systems such as Terraform, Puppet, and New Relic. High availability and load balancing including Microsoft clustering and hardware load balancers. Physical infrastructure such as data centres, server hardware, hypervisors, SAN storage solutions, and network infrastructure. Infrastructure security platforms, tooling, and vulnerability assessment. Secure File Transfer Platforms such as Progress MoveIT. Familiarity with designing solutions to support a range of commercially available and bespoke applications. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

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2.0 years

0 Lacs

Kochi, Kerala

On-site

2 - 3 Years 10 Openings Kochi Role description Role Proficiency: A Voice Associate should under very minimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should under very minimal guidance effectively and efficiently process the transactions assigned in a timely manner and ensure that quality of output and accuracy of information is maintained in alignment with SLAs Outcomes: Acts under very minimal guidance to achieve the following: Service Level Agreement (SLAs) specified by the client in terms of quality productivity and schedule should be managed to ensure 100% adherence. Data: Analyze information enter and verify data following the SOP to ensure completion of the task. Voice: Customer calls responses and any updates or edits to workflow based on after call work should be performed as per directions. Be aware of any clients processor product updates and ensure 100% compliance towards the same. Proficient in the process and assist other team members who are new to the process to ensure quick readiness of the team. Able to handle and manage higher complexity tasks. Able to analyze processes and come up with ideas to automate them to increase operational efficiency. Measures of Outcomes: 100% Adherence to quality standards Adherence to turnaround time for response and resolution Completion of all mandatory training requirements 100% adherence to process and standards 100% adherence to SLAs where applicable Number of issues fixed and tasks completed Number of non-compliance issues with respect to SOP Production readiness of new joiners within agreed timelines by providing guidance Zero/No Client Escalations Outputs Expected: Processing Data: Processing transactions assigned as per SOPs Handling calls Voice: Handle customer support calls resolve issues and complete after-call work Production: Take calls (voice) or process complex transactions (data) Quality: Perform quality control for transactions processed by associates if required Reporting: Create reports prepare spreadsheets of daily transactions data entry in software/tool Report status of tasks assigned complying with project related reporting standards and process Productivity: Completion of tasks with zero errors. Take steps to improve performance based on coaching Monitors progress of requests for support and ensures users and other interested parties are kept informed. Issue Resolution: Identifies analyses and solves the incidents/transactions. Address any problems with the supervisor /QA to ensure maximum productivity and efficiency. Training: Attends one on one need-based domain/project/technical trainings as needed. On time completion of all mandatory training requirements of the organization and customer. Provide on floor training and one to one mentorship of new joiners. Escalation: Escalate problems to appropriate individuals and support team based on established guidelines and procedures. Manage knowledge: Consume project related documents share point libraries and client universities Communication: Share status update to the respective stakeholders and within the team Collaboration: Collaborate with different towers of delivery for quick resolution (within SLA); document learnings for self-reference. Collaborate with other team members for timely resolution of errors Assist new team members to understand the customer environment. Process Adherence: Thorough understanding of organization and customer defined process; consult with mentor when in doubt. Adherence to defined processes. organization’ s policies and business conduct. Skill Examples: Customer Focus: Focus on providing prompt and efficient service to customers goes out of the way to ensure that individual customer needs are met. Attention to detail to ensure SOPs are followed and mistakes are not knowingly made Team Work: Respect others and work well within the team. Communication: Speak clearly and write in a clear and concise manner. Uses appropriate style and language for communication (Data) Communication: Speaks in an accent neutral manner or with the accent required for the process with good vocabulary and grammar skills. Writes clearly (Voice) Typing Speed with 15WPM and 80% accuracy Make rule-based decisions and judgments based on guidance from Lead Analytical ability to understand the larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Willingness and ability to learn new skills domain knowledge etc. Sr. Process Associate Quality Auditor SME Frontline resource - Voice/Backoffice Quality Auditors SME Knowledge Examples: Familiar with Windows Operating Systems MS Word MS Excel. English comprehension – Reading writing and speaking Domain knowledge based on process (healthcare banking investment F&A retail customer support etc) Fair understanding of customer infrastructure ability to co-relate failures. Familiarity with work allocation and intake functions Experience level – 2 to 5 years Additional Comments: Job Title: Operations Analyst Key Responsibilities: • Generate and distribute daily, weekly, monthly, quarterly, annual, and ad-hoc reports to institutional clients, providing accurate and timely information, Strictly following the defined processes while working on reports, ensuring the highest standards of quality and timeliness. • Coordinate data from various applications and teams to prepare accurate reports within specified deadlines. • Assist in addressing client queries promptly and effectively within the stipulated time frame. • Support all aspects of maintenance and improvement of the reporting processes, including opportunities to build efficiency and enhanced control measures. • Identify opportunities to streamline back-office processes and improve operational efficiency through automation and optimisation. • Provide training and support to new team members. • Work in line with the Service Framework in place, and deliver to the agreed SLAs (Service Level Agreements) and work within set policies and guidelines. • Take ownership and oversight of the function, ensuring requests are understood, completed, and delivered with the highest accuracy and timeliness. • Escalate issues to the supervisor in a timely manner. • Ready to work on APAC/EMEA/US shifts Required Skills and Qualifications: • 5+ years of experience in back-office services, preferably report operations and report creation for finance industry. • Proficiency in Microsoft Excel, PowerPoint, Word, Adobe Acrobat, and Outlook (intermediate/advanced). • Excellent communication skills, both verbal and written; excellent writing skills in English. • Ability to work collaboratively with local and global teams, as well as on own initiative; sensitivity to different cultures and working styles. • Proven analytical and problem-solving ability. • Great organisational skills with the ability to handle multiple tasks, prioritise accordingly, and make decisions as required. • Highly collaborative, team-oriented, and a strong consensus builder. • Demonstrates confidence in interaction with senior stakeholders. Preferred Skills: • Experience in finance industry, preferably Asset Management. • Technical knowledge in Data bases (queries) and BI solutions. Skills Reporting,Excel,Client Reporting About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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3.0 - 5.0 years

0 Lacs

Chennai, Tamil Nadu

On-site

3 - 5 Years 2 Openings Chennai, Kochi, Trivandrum Role description Role Proficiency: Independently interprets data and analyses results using statistical techniques Outcomes: Independently Mine and acquire data from primary and secondary sources and reorganize the data in a format that can be easily read by either a machine or a person; generating insights and helping clients make better decisions. Develop reports and analysis that effectively communicate trends patterns and predictions using relevant data. Utilizes historical data sets and planned changes to business models and forecast business trends Working alongside teams within the business or the management team to establish business needs. Creates visualizations including dashboards flowcharts and graphs to relay business concepts through visuals to colleagues and other relevant stakeholders. Set FAST goals Measures of Outcomes: Schedule adherence to tasks Quality – Errors in data interpretation and Modelling Number of business processes changed due to vital analysis. Number of insights generated for business decisions Number of stakeholder appreciations/escalations Number of customer appreciations No: of mandatory trainings completed Outputs Expected: Data Mining: Acquiring data from various sources Reorganizing/Filtering data: Consider only relevant data from the mined data and convert it into a format which is consistent and analysable. Analysis: Use statistical methods to analyse data and generate useful results. Create Data Models: Use data to create models that depict trends in the customer base and the consumer population as a whole Create Reports: Create reports depicting the trends and behaviours from the analysed data Document: Create documentation for own work as well as perform peer review of documentation of others' work Manage knowledge: Consume and contribute to project related documents share point libraries and client universities Status Reporting: Report status of tasks assigned Comply with project related reporting standards and process Code: Create efficient and reusable code. Follows coding best practices. Code Versioning: Organize and manage the changes and revisions to code. Use a version control tool like git bitbucket etc. Quality: Provide quality assurance of imported data working with quality assurance analyst if necessary. Performance Management: Set FAST Goals and seek feedback from supervisor Skill Examples: Analytical Skills: Ability to work with large amounts of data: facts figures and number crunching. Communication Skills: Ability to present findings or translate the data into an understandable document Critical Thinking: Ability to look at the numbers trends and data; coming up with new conclusions based on the findings. Attention to Detail: Making sure to be vigilant in the analysis to come with accurate conclusions. Quantitative skills - knowledge of statistical methods and data analysis software Presentation Skills - reports and oral presentations to senior colleagues Mathematical skills to estimate numerical data. Work in a team environment Proactively ask for and offer help Knowledge Examples: Knowledge Examples Proficient in mathematics and calculations. Spreadsheet tools such as Microsoft Excel or Google Sheets Advanced knowledge of Tableau or PowerBI SQL Python DBMS Operating Systems and software platforms Knowledge about customer domain and also sub domain where problem is solved Code version control e.g. git bitbucket etc Additional Comments: About the Role We are looking for a skilled and forward-thinking Cloud AI/ML Engineer to design, develop, and support scalable, secure, and high-performance generative AI applications on AWS. This role will work at the intersection of cloud engineering and artificial intelligence, enabling efficient delivery of state-of-the-art AI capabilities using services like Amazon Bedrock and SageMaker. You’ll be part of a collaborative team working on cutting-edge generative AI projects, and you’ll play a key role in implementing cloud-native solutions with best practices in infrastructure automation, security, and observability. Key Responsibilities • AI/ML Integration o Leverage Amazon Bedrock for foundation models and SageMaker for custom model training and deployment. o Build and maintain generative AI applications that use AWS-native AI/ML services efficiently. • Deployment & Operations o Develop robust CI/CD pipelines for automating infrastructure deployment and AI model lifecycle management. o Implement real-time monitoring and logging using Amazon CloudWatch and other observability tools. o Ensure availability and reliability of AI systems in production environments. • Security & Compliance o Apply AWS IAM, encryption, and other best practices to protect data and models. o Ensure compliance with organizational and industry-specific data protection standards. • Collaboration & Support o Work closely with data scientists, machine learning engineers, and product owners to translate requirements into robust solutions. o Troubleshoot and resolve issues related to model performance, infrastructure, and AWS services. • Optimization & Documentation o Continuously evaluate and optimize model performance and cloud infrastructure for cost and efficiency. o Document infrastructure, deployment workflows, and best practices for team use and knowledge sharing. • Mentorship & Guidance o Share knowledge of AWS services and generative AI best practices with peers and junior engineers. Required Skills & Experience • Proficiency in AWS services, especially EC2, SageMaker, Bedrock, and IAM. • Strong programming skills in Python and experience with containerization using Docker. • Familiarity with Kubernetes for container orchestration. • Experience building and maintaining CI/CD pipelines for AI applications and MLOps • Strong understanding of data security, compliance, and monitoring tools in AWS. • Hands-on experience managing databases and data flows in cloud environments. Preferred Qualifications • AWS certifications (e.g., AWS Certified Machine Learning – Specialty, AWS DevOps Engineer). • Experience with responsible AI practices for generative models. • Exposure to cost optimization and resource scaling strategies in production AI workloads. Skills Aws,Python,Ai About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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