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2.0 - 4.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Purpose of Role: The Content Specialist is responsible for developing, managing, and optimizing content for training, knowledge bases, customer interactions, and internal communications. Accountability & Responsibilities of Role: Content Development: Create engaging and effective training materials, such as manuals, e-learning modules, videos, scripts, FAQs, and knowledge base articles. Content Management: Organize and maintain a repository of training resources, ensuring they are up-to-date and easily accessible. Collaboration: Work closely with trainers and Quality and Operations Teams to identify training needs and develop content that addresses skill gaps. Quality Assurance: Review and edit training materials for accuracy, clarity, and consistency with the company&aposs brand and standards. Data Analysis: Evaluate the effectiveness of training content by analyzing feedback, employee performance metrics, and other relevant data. Technology Integration: Utilize learning management systems (LMS) and other tools to deliver and track training programs. Continuous Improvement: Stay updated on industry trends and best practices to enhance the quality and relevance of training content. Position Requirement: Bachelors degree in communications, English, Journalism, Business, or related field. 2+ years of experience in content creation or technical writing, knowledge management, or instructional design, preferably in a BPO or customer service environment. Strong writing and editing skills. Analytical thinking and high attention to detail. Proficiency in Microsoft Office and content management tools (e.g., KnowMax, Zendesk, Confluence, SharePoint). Knowledge of contact center Operations processes is a plus. Why Join Us Career Growth: Opportunities for professional development and career advancement. Collaborative Culture : Work with a diverse and talented team. Innovative Environment : Be part of a team that values innovation and excellence. Show more Show less

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5.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

Skill required: Talent Development- Architect - Learning Content Development Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Technical Architect supports the Accenture’s Learning Experience Design & Development team (LEDD) in a variety of capacities. The role entails supporting the development and delivery of training solutions to all external clients. Talent Development- Architect Develop learning activities and supporting materials according to the content design plan. What are we looking for? Written and verbal communication B.E./B. Tech/B. Sc/M. Sc - in Information Technology/Computer Science/Physics/Mathematics 7+ years’ experience preferably in the learning industry Critical Thinking Problem Management Roles and Responsibilities: Responsible for translating business requirements against standard product offerings and development platforms. Create prototypes, complete Integration testing with delivery platforms, create job aids and other relevant documentation, onboard the content development team on the tool/s and processes. Expected to have deep knowledge about Learning Management System (LMS) like CSOD, SABA, SuccessFactors – to deploy and test the courses to provide best user’s experience. Up skill the content development team on standard tools and technologies. The Technical Architect is expected to learn new tools as and when introduced and knowledge share it with other team members. Expected to carry out R&D into new technical solutions in line with client business requirements and company strategy. Work in collaboration with ID and media team to provide the solution as per the requirement. Responsible for reporting status of work/tasks assigned to them with internal/external stakeholders. Working inside a small team developing web /app-based solution using common development languages/authoring tools Has an in-depth understanding of Authoring tools – Articulate 360/Lectora/Captivate/Flow 2/GOMO Has an in-depth understanding of HTML5, CSS3, JavaScript, XML Has experience in developing content for mobile platforms or has worked on development of mobile applications e.g., IOS, Android and Windows Phone Experience undertaking common software quality assurance practices to validate solutions developed. Has experience creating detailed software documentation. Strong English written / verbal communication skills. Strong problem-solving skills and ability to carry out research as necessary. Ability to multitask and manage several concurrent work assignments while meeting agreed upon timelines and commitments. Familiarity / expertise in industry standard learning courseware frameworks: SCORM 1.2, SCORM 2004, AICC Experience with JavaScript libraries like, bootstrap, foundation, require, angular, jQuery, etc. Good knowledge on MS Power Platform and SharePoint related technology Good knowledge on automations with regards to learning domain

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5.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

Skill required: Talent Development- Architect - Learning Content Development Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Technical Architect supports the Accenture’s Learning Experience Design & Development team (LEDD) in a variety of capacities. The role entails supporting the development and delivery of training solutions to all external clients. Talent Development- Architect Develop learning activities and supporting materials according to the content design plan. What are we looking for? Written and verbal communication B.E./B. Tech/B. Sc/M. Sc - in Information Technology/Computer Science/Physics/Mathematics 7+ years’ experience preferably in the learning industry. Critical Thinking Problem Management Roles and Responsibilities: Responsible for translating business requirements against standard product offerings and development platforms. Create prototypes, complete Integration testing with delivery platforms, create job aids and other relevant documentation, onboard the content development team on the tool/s and processes. Expected to have deep knowledge about Learning Management System (LMS) like CSOD, SABA, SuccessFactors – to deploy and test the courses to provide best user’s experience. Up skill the content development team on standard tools and technologies. The Technical Architect is expected to learn new tools as and when introduced and knowledge share it with other team members. Expected to carry out R&D into new technical solutions in line with client business requirements and company strategy. Work in collaboration with ID and media team to provide the solution as per the requirement. Responsible for reporting status of work/tasks assigned to them with internal/external stakeholders. Working inside a small team developing web /app-based solution using common development languages/authoring tools Has an in-depth understanding of Authoring tools – Articulate 360/Lectora/Captivate/Flow 2/GOMO Has an in-depth understanding of HTML5, CSS3, JavaScript, XML Has experience in developing content for mobile platforms or has worked on development of mobile applications e.g., IOS, Android and Windows Phone Experience undertaking common software quality assurance practices to validate solutions developed. Has experience creating detailed software documentation. Strong English written / verbal communication skills. Strong problem-solving skills and ability to carry out research as necessary. Ability to multitask and manage several concurrent work assignments while meeting agreed upon timelines and commitments. Familiarity / expertise in industry standard learning courseware frameworks: SCORM 1.2, SCORM 2004, AICC Experience with JavaScript libraries like, bootstrap, foundation, require, angular, jQuery, etc. Good knowledge on MS Power Platform and SharePoint related technology Good knowledge on automations with regards to learning domain

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10.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

Skill required: Talent Development- Architect - Learning Content Development Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Technical Architect supports the Accenture’s Learning Experience Design & Development team (LEDD) in a variety of capacities. The role entails supporting the development and delivery of training solutions to all external clients. Talent Development- Architect Develop learning activities and supporting materials according to the content design plan. What are we looking for? Written and verbal communication Education: B.E./B. Tech/B. Sc/M. Sc - in Information Technology/Computer Science/Physics/Mathematics Work Experience: 10+ years’ experience preferably in the learning industry. Critical Thinking Problem Management Working inside a small team developing web /app-based solution using common development languages Has an in-depth understanding of Authoring tools – Articulate 360/Lectora/Captivate/Flow 2/GOMO Has an in-depth understanding of HTML5, CSS3, JavaScript, XML Has experience in developing content for mobile platforms or has worked on development of mobile applications e.g., IOS, Android and Windows Phone Experience undertaking common software quality assurance practices to validate solutions developed. Has experience creating detailed software documentation. Strong English written / verbal communication skills. Strong problem-solving skills and ability to carry out research as necessary. Ability to multitask and manage several concurrent work assignments while meeting agreed upon timelines and commitments. Familiarity / expertise in industry standard learning courseware frameworks: SCORM 1.2, SCORM 2004, AICC Experience with JavaScript libraries like, bootstrap, foundation, require, angular, jQuery, etc. Fair knowledge on MS Power Platform and SharePoint related technology Fair knowledge on automations with regards to learning domain Roles and Responsibilities: Responsible for translating business requirements against standard product offerings and development platforms. Create prototypes, complete Integration testing with delivery platforms, create job aids and other relevant documentation, onboard the content development team on the tool/s and processes. Expected to have deep knowledge about Learning Management System (LMS) like CSOD, SABA, SuccessFactors – to deploy and test the courses to provide best user’s experience. Responsible for reporting status of team-members to internal/external stakeholders. Up skill the content development team on standard tools and technologies. The Technical Architect is expected to learn new tools as and when introduced and knowledge share it with other team members. Expected to carry out R&D into new technical solutions in line with client business requirements and company strategy. Work in collaboration with ID and media team to provide the solution as per the requirement.

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7.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

Skill required: Talent Development- Architect - Learning Content Development Designation: Service Delivery Ops Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? The Technical Architect supports the Accenture’s Learning Experience Design & Development team (LEDD) in a variety of capacities. The role entails supporting the development and delivery of training solutions to all external clients. Talent Development- Architect Develop learning activities and supporting materials according to the content design plan. What are we looking for? Written and verbal communication Education: B.E./B. Tech/B. Sc/M. Sc - in Information Technology/Computer Science/Physics/Mathematics Work Experience: 10+ years’ experience preferably in the learning industry. Critical Thinking Problem Management Roles and Responsibilities: Responsible for translating business requirements against standard product offerings and development platforms. Create prototypes, complete Integration testing with delivery platforms, create job aids and other relevant documentation, onboard the content development team on the tool/s and processes. Expected to have deep knowledge about Learning Management System (LMS) like CSOD, SABA, SuccessFactors – to deploy and test the courses to provide best user’s experience. Responsible for reporting status of team-members to internal/external stakeholders. Up skill the content development team on standard tools and technologies. The Technical Architect is expected to learn new tools as and when introduced and knowledge share it with other team members. Expected to carry out R&D into new technical solutions in line with client business requirements and company strategy. Work in collaboration with ID and media team to provide the solution as per the requirement. Knowledge/Skills Requirements: Working inside a small team developing web /app-based solution using common development languages Has an in-depth understanding of Authoring tools – Articulate 360/Lectora/Captivate/Flow 2/GOMO Has an in-depth understanding of HTML5, CSS3, JavaScript, XML Has experience in developing content for mobile platforms or has worked on development of mobile applications e.g., IOS, Android and Windows Phone Experience undertaking common software quality assurance practices to validate solutions developed. Has experience creating detailed software documentation. Strong English written / verbal communication skills. Strong problem-solving skills and ability to carry out research as necessary. Ability to multitask and manage several concurrent work assignments while meeting agreed upon timelines and commitments. Familiarity / expertise in industry standard learning courseware frameworks: SCORM 1.2, SCORM 2004, AICC Experience with JavaScript libraries like, bootstrap, foundation, require, angular, jQuery, etc. Fair knowledge on MS Power Platform and SharePoint related technology Fair knowledge on automations with regards to learning domain

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3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Medical Claims Review Senior Analyst/Clinical supervisor Complex Claim Unit Provides clinical review expertise for high dollar and complex claims, including facility and professional bills. Provides cost containment services by identifying coding and billing errors and insuring application of Medical and Reimbursement Policies. Additionally identifies cases for potential fraud and abuse and makes referrals. Major Job Responsibilities Evaluates medical information against criteria, benefit plan, coverage policies and determines necessity for procedure and refers to Medical Director if criteria are not met Evaluate itemized bills against reimbursement policies Adheres to quality assurance standards Serves as a resource to facilitate understanding of products Handles some escalated cases; secures supervisory assistance with problem solving and decision making Advises supervisory staff of any concerns or complaints expressed by Health Care Professionals Utilizes effective communication, courtesy and professionalism in all interactions, both internally and externally Performs additional unit duties below as appropriate: Participate on special projects. Perform random or focused reviews as required. Support and assist with training and precepting as required Analyze clinical information Perform claim reviews with focus on coding and billing errors Identify and refer cases for possible fraud/abuse or questionable billing practices to the appropriate matrix partners Handle multiple products and benefit plans Works under moderate direct supervision Qualifications MBBS. Maintain active Medical as required by state and company guidelines Clinical experience in hospital/clinic for 3 or more years Team player Flexible/Adaptable Excellent time management, organizational, and research skills Experience with MS Office Suite (Outlook, Excel, Access, SharePoint) Preferred Qualifications Utilization Review or Claim Review experience in Health insurance Knowledge of the Principles of Health Care Reimbursement Key Skills And Competencies ??Strong background in quantitative decision making, ability to drive business/operations metrics ??Metrics-driven. Able to translate strategy into measurable operational goals and objectives. Disciplined in assessing performance and addressing problems. ??Good communication and strong interpersonal skills. ??Highly organized, structured & proactive. ??Good inter-cultural skills & Exposure to global work environment. ??Good time management skills - meet tight timelines and manage ad hoc deliverables, if any. About The Cigna Group Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Show more Show less

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6.0 years

0 Lacs

Kolkata, West Bengal, India

Remote

Job Summary We are SME IT consulting company focusing on CLOUD COMPUTING & DATA SCIENCE CONSULTING space as MICROSOFT AI CLOUD SOLUTION PROVIDER within UNITED KINGDOM and across EUROPE. We provide EoR services to our customer in different countries to deploy IT consultants on contract having fully compliant with the local employment law and execute IT projects with smooth precision. In INDIA, as a strategic partner in the ONDC ecosystem, we design modular digital services for MSMEs, LSPs, and SNPs—integrating Microsoft365, CRM, and support automation into agile, subsidy-aware bundles. Our mission is to simplify tech adoption through structured pricing, adaptive onboarding, and long-term client success. Mindverse India is seeking experienced freelance Senior Support Engineers to deliver incident-based resolution (L1–L3) across Microsoft365 environments powering ONDC-based SaaS deployments. This role is pivotal to our long-term support infrastructure for digitally transforming Indian businesses via structured, modular license and service packs. Responsibilities & Duties · Core Technical Support Functions Ø Resolve L1–L3 incidents across user-level, system, and platform escalations Ø Administer Microsoft365 environments, including license provisioning, mailbox management, security policies, and Teams/SharePoint support Ø Execute remote diagnostics and troubleshooting using standard tools (e.g., Microsoft Admin Center, remote desktop tools, Powershell) · ONDC & SaaS Service Lifecycle Tasks Ø Facilitate client onboarding aligned with ONDC protocols, TEAM stack workflows, and SaaS product bundles Ø Support catalogue activation, product upgrades, and license sync with SNPs and buyer apps Ø Collaborate with internal catalogue and CRM teams to ensure support ties into service metadata and SKU governance · Microsoft Partnership Interaction Ø Act as a technical liaison for product registration, escalation, and lifecycle support between customer and Microsoft Partner Center. Ø Assist in new client onboarding via Microsoft portals and advisory workflows Ø Provide inputs on product roadmap alignment based on Microsoft updates and service evolution Ø Periodic product upgrade advisory and patch management. · Documentation & SLA Management Ø Maintain detailed incident logs, solution documentation, and preventive fix libraries Ø Track SLA adherence for resolution timing, escalation chains, and ticket throughput Ø Recommend process automation or knowledge base improvements to reduce future incidents · Strategic Impact Ø Help shape Mindverse’s support architecture for scalable ONDC-based eCommerce Ø Contribute to evolving modular support packs, cost modelling, and success metrics for distributed technical support Ø Support trust-building and frictionless adoption for micro and SME segments through reliable issue resolution. Ø Initiate and participate in customer satisfaction survey on behalf of MINDVERSE. Certifications · Must-Have Certifications Ø Microsoft 365 Certified: Enterprise Administrator Expert (MS-102) Covers managing Microsoft365 services, governance, identity, and compliance. Ø Microsoft Certified: Azure Fundamentals (AZ-900) Ensures baseline cloud fluency, useful for hybrid or Azure-linked ONDC models. Ø Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) Focuses on endpoint management, deployment, and remote troubleshooting. · Highly Preferred Ø Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Valuable for SaaS bundles involving sensitive MSME data and ONDC buyer apps. Ø Microsoft Partner Center Experience / MCP ID While not a certification per se, prior association with Microsoft Partners—verifiable via MCP ID or portal experience—is a strong plus for client onboarding, product registration, and Microsoft escalation flows. · Optional but Strategic for ONDC Ecosystem Alignment Ø ITIL Foundation Certification Adds credibility in incident-based support models and SLA-oriented ticket handling. Essential Skills · Technical Expertise Ø Must have 6+ years of experience on Microsoft365 Administration . Ø Microsoft365 Administration: License provisioning, Exchange Online, SharePoint, Teams, OneDrive setup and troubleshooting Ø PowerShell Scripting: For automation, remote fixes, and batch operations Ø User & Device Management: Through Azure AD and Microsoft Endpoint Manager Ø Security & Compliance: MFA, DLP policies, Conditional Access, compliance center familiarity Ø Incident Handling (L1–L3): Diagnosis, escalation management, and root-cause analysis · ONDC & SaaS Ecosystem Fluency Ø Catalogue Sync Knowledge: Understanding of SKU codes, modular service packs, and metadata alignment Ø Workflow Familiarity: Integration experience with TEAM stack tools, buyer apps, and SNP logic Ø Support for MSMEs: Sensitivity to low-tech users and regional onboarding nuances Ø Upgrade & Onboarding Flow Execution: Especially for seller apps and CRM-linked SaaS · Microsoft Partnership Experience Ø Partner Center Portal Usage: Client registration, subscription lifecycle ops Ø Escalation & Advisory Handling: Navigating Microsoft support tiers and relationship protocols Ø Licensing Communication: Articulating bundled services and entitlements during onboarding or upgrades · Process Discipline Ø SLA Tracking & Documentation: Timely resolution with traceable audit logs Ø Knowledge Base Contribution: Creating help articles, preventive fix libraries Ø Asset & License Governance: Tracking usage, expiry, cost coverage, and incident linkage · Consulting Mindset Ø Client Empathy & Clarity: Explaining technical issues in approachable terms Ø Proactive Engagement: Identifying recurring issues and proposing scalable fixes Ø Trust Building: Acting as a reliable interface for service continuity across multiple business classes. Ø Prior experience on conducting technical session for the user community is a definite plus. Nice to have Skills · Advanced Technical Capabilities Ø Experience with Intune and Autopilot – for device deployment in distributed MSME environments Ø Power Platform familiarity (Power Automate, Power BI) – useful for workflow insights and dashboarding service health Ø Hybrid deployment support – Exchange Hybrid or SharePoint Hybrid knowledge for transitioning legacy setups · ONDC Ecosystem Depth Ø API-level catalogue diagnostics – for troubleshooting sync between seller apps and SNPs Ø TEAM stack customization awareness – ability to advise on adapting CRM or onboarding flows for localized use Ø Understanding of subsidy-linked onboarding – especially where support packs tie into government schemes or digital grants · Process & Governance Enhancers Ø Experience with ITSM platforms – such as Zoho Desk Ø ISO 27001 or other compliance exposure – helpful for mid-market clients with stricter data governance needs Ø Template documentation & FAQ authoring – creating reusable knowledge kits for MSME end users · Relationship & Advisory Strengths Ø Experience interfacing with Microsoft Partner Advisors – not just via portal, but via pre-sales or escalation calls Ø Comfort with stakeholder communication – especially for client-side IT heads during onboarding or incident escalations Ø Consulting experience in licensing optimization – advising clients on cost-effective packs or renewal timelines Home Office – Workplace This is purely “Work from Home” engagement. The freelancer must have his/her own computing device with the latest OS, anti-virus software including other necessary software like office, email etc. He / She must have access to high-speed internet connectivity. These expenses are not reimbursable. Payment Mechanism You will have to work on incidents raised by the customer on our helpdesk. You will be assigned to a particular incident, which we will call a work packet. You can get zero or multiple work packets daily from us. You will get your monthly payment based on the number of work packets, (hour spent for a work packet) you have completed, and the customer has accepted the same in a particular month. Every month, we will share a statement of account on such completed incidents and outstanding amount. You need to raise the invoice from your side to us and upon receiving an undisputed invoice from you will transfer the amount electronically to your bank account. Benefits · Weekly Hours: Not predefined. Always incidents-based work packet. · Hour Rate: ₹400.00 per Hour plus GST all-inclusive basis. · Expenses Allowed: Reimbursement of phone calls on actuals. · Duration: Continuous contract. · Language: Fluent in English and Hindi Additional Assessment · Interview · Presentation Evaluation Weighting · Technical competence - 70% · Cultural fit - 05% · Price - 25%

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2.0 - 4.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

At Allucent, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. We are looking for a to Submissions Senior Publisher to join our A-team. The Submissions Senior Publisher are responsible for preparation, compilation, and publication of electronic common technical documents (eCTD) and other regulatory submissions for investigational, new, and marketed drugs and devices. The Submissions Sr. Publisher has an increasing level of responsibility and is highly knowledgeable and experienced with complex types of submissions across different regulatory regions and Health Authority communications. In this roleyour key tasks will include: Manages submission timelines and activities for assigned projects to meet or exceed required deadlines Performs the formatting, compilation, and publication of regulatory submissions to meet or exceed sponsor and agency requirements and expectations Increases skills, knowledge and experience of increasingly complex documents, applications and submission types, amendments to existing applications for lifecycle management purposes. Develops knowledge and experience of submissions across different regulatory regions as corporate needs dictate Learns and keeps abreast of updates to regulatory guidance, law, and best practice related to job functionality. Mentors less experienced Publishers and Submissions Specialists Assists with development and presentation of internal and sponsor training. With increasing knowledge and experience, manages and oversees submission processes. May interact with project teams to educate sponsors on technical requirements for submissions. With increasing knowledge and experience participates in submissions software evaluation, selection, and validation. Assists with or leads development and improvement of internal best practices and standards for regulatory operations activities. Interacts with regulatory agency technical counterparts to resolve issues and Participates in interdepartmental communications to assist with compliance with regulations pertaining to eCTD and other submission types. Submissions Senior Publisher with direct line reports. Provides training to direct reports on current and new regulatory requirements for submissions/ Actively manages direct reports including development and performance management and Assists with evaluation of line report utilization and capacity. Actively participates in and leads staff learning & development within regulatory operations. Manages submissions team workload to meet or exceed sponsor deadlines. Coaches, mentors, and develops reports on collaborative consulting. Submissions Senior Publisher with or without direct line reports. Actively supports staff learning & development within the company. Provides guidance and advises Consulting Project Leads, and/or Project Teams on submissions requirements. Participates in meetings with clients to discuss submissions requirements. Provides mentorship to team members o Acts professionally with peers and clients, knows business etiquette. Draft and contribute as Subject Matter Expert (SME) in the field of Publishing activities to the evaluation/improvement of processes and procedures within the Quality Management System. Assure good communication and relationships with (future) clients Provides regulatory operations input to proposals and bids. Actively manages, develops, and strengthens client relationships, drives repeat business. Contributes and take part in client evaluations, visits and bid defenses. Requirements To be successful you will possess: B.S., M.S., Ph.D., or equivalent degree, in a scientific area preferred, and equivalent combination of relevant experience. Strong regulatory knowledge of drug, biologic, or device development focusing on submission requirements. Strong communication skills (written and oral), commensurate with experience, to communicate effectively with a project team and clients, command of English language. Ability to manage multiple projects and team members to prioritize submissions based on regulatory and sponsor deadlines, complexity, and client cooperation Experience with formatting, publishing, and compiling simple and complex eCTD and other submission types Strong computer skills, including extensive experience with regulatory submissions software such as DocuBridge and ISI Toolbox, SharePoint, Word, Excel, and PowerPoint required RAC Certification preferred >2 years' experience with submissions to US FDA, Health Canada, and European authorities Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Leadership and mentoring opportunities Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Access to online soft-skills and technical training via GoodHabitz and internal platforms Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Disclaimers: "The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively "Allucent"). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources." Show more Show less

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8.0 - 10.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Department / Process: Sales Enablement Analyst Location: Mumbai Job Description: As an Analyst for Sales Enablement, this role will be responsible for designing impactful and visually engaging PowerPoint presentations that clearly convey our sales strategies, product offerings, and value propositions to prospective clients. Additionally, youll contribute to creating sales training content, KPI reporting, and performance dashboards. Collaborating closely with the sales team, you will translate complex data and insights into clear, concise, and compelling visual content. Utilizing tools such as Salesforce and Google Analytics, you will monitor leads, opportunities, and customer interactions. Experience with Power BI, CRM platforms, and business analytics is a plus. A strong understanding of customer needs, expertise in graphic design, and the ability to create persuasive presentations are essential. Excellent communication skills, along with experience in data analysis and client engagement, are key to success in this position. Roles & Responsibilities: Collaborate with sales representatives to gather content and understand the objectives of each presentation. Design and produce high-quality PowerPoint presentations that adhere to brand guidelines. Incorporate graphics, charts, animations, and other visual elements to enhance clarity and engagement. Ensure consistency, accuracy, and visual appeal across all presentation materials. Maintain and regularly update a centralized library of sales presentations and templates. Assist in rehearsing and refining presentations to ensure impactful client delivery. Stay current with the latest design trends and PowerPoint features to continuously improve presentation quality. Customize sales materials to align with specific customer interests and needs. Prepare visually compelling presentations that leave a strong impression during client pitches. Centralize customer data to support training and onboarding initiatives. Support sales reps and content creators in sharing training materials, product demos, and promotional content. Track and manage leads, opportunities, and customer interactions using CRM tools. Provide insights into revenue forecasts, pipeline health, and campaign performance using CRM tools. Monitor customer lifetime value, churn rates, and other key customer metrics using CRM tools and various data sources. Visualize sales performance, trends, and KPIs through dashboards and reports. Coordinate with sales, finance, marketing, and legal teams to ensure seamless campaign execution. Deliver detailed reports on campaign effectiveness to help refine sales strategies. Qualification, Experience & Skills: Preferred masters degree or MBA (in Sales, Finance, Marketing etc.) or B.Tech/BE in any stream 810 years of experience in sales enablement, business analysis, and presentation design roles. Proven experience in creating high-impact PowerPoint presentations for sales or executive-level audiences. Experience collaborating cross-functionally with sales, marketing, finance, and legal teams. Proficient in Microsoft PowerPoint, Visio, SharePoint and the Microsoft Office suite. Experience with Salesforce, Canva, Figma and Google Analytics is a plus. Strong graphic design skills with a keen eye for detail. Excellent communication and collaboration abilities. Capable of working under tight deadlines and managing multiple projects simultaneously. Knowledge of pricing, finance, sales enablement processes, and sales strategies is an advantage. Shift timing: :1:00 PM to 10:00 PM IST Show more Show less

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2.0 - 4.0 years

0 Lacs

Gurugram, Haryana, India

Remote

Job Title Proposal Writer Location - Gurugram (Remote) Job Type - Full Time Company Overview: Serigor Inc is a Maryland based, CMMI L3, Woman Owned Small Business (WOSB) specializing in IT Services, IT Staff Augmentation, Government Solutions and Global Delivery. Founded in 2009, we are a leading IT services firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help US government agencies and Fortune 500 companies confidently face the future while increasing the efficiency of their current operations. Please Note: This role requires overall 2+ years of work experience in Pre-sales (IT industry). MUST be able to do end to end proposal Writing for US Federal RFPs MUST be available to work in US EST time zone (7 PM IST to 4 AM IST) This is 100% REMOTE / Work from Home opportunity. Job Overview: The Proposal Writer leads, plans, schedules, and oversees the Proposal Development Lifecycle The Proposal Writer MUST be hands-on-writing proposals with demonstrated skills and experience in writing exceptionally high quality proposals. The Proposal Write is responsible for managing the Proposal Processes to produce 100% compliant and compelling proposals. The Proposal Writer provides Subject Matter expertise, guidance, and assistance to Proposal Managers, Proposal Writers, and Proposal Team Members. The Proposal Writer MUST demonstrate skills and abilities in writing for Federal Government Agencies. Key Responsibilities: Proposal Writing & Content Development: Draft, edit, and customize technical narratives, management approaches, staffing plans, past performance, and resumes. Translate complex technical information into clear, concise, and persuasive proposal content aligned to government standards. Maintain and update a reusable content library, including templates, past performance blurbs, and bios. Collaboration & Coordination: Work closely with business development, technical SMEs, recruiters, pricing teams, and executive leadership to gather and integrate inputs. Organize and lead internal proposal meetings, including kick-offs, status updates, and color team reviews (Pink, Red, Gold). Coordinate with graphic designers (as needed) to ensure visual elements support the proposal story. Required Qualifications: 2-4 years of experience managing and writing U.S. Federal proposals, preferably in IT services and IT staffing. Demonstrated ability to write technical content in a persuasive, customer-focused style. Excellent writing, editing, and proofreading skills. Strong organizational and time management skills. Proficiency with Microsoft Office (especially Word and Excel) and collaboration tools like SharePoint or Google Drive. Show more Show less

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6.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job Description Team/Role Overview Citi Markets provide world-class solutions that are as diverse as the needs of the corporates, institutions, governments, and individual investors we serve in 160 countries and territories. The breadth, depth, and strength of our underwriting, sales and trading, and distribution capabilities span asset classes and currencies, sectors and industries, covering a vast array of products. The Markets Program Execution and Transformation team works with all Markets businesses and Citi functions, including Legal, Compliance, Finance, Risk and O&T to identify, mobilize and execute responses to regulatory and cross-business transformational projects. The primary focus of this role is working on the remediation related to the 2020 Consent Order. Key responsibilities: Assist with the PMO delivery of programs and projects across a number of Markets Programs Assist PMs with application of Citi’s Enterprise Program and Project Management Policy and Standards across the Markets book of work Prepare and maintain project plans, track tasks and commitments Contribute to the design and delivery of Markets specific project and PMO guidelines and provide subject matter expertise for internal queries relating to project management Assist with the identification, prioritization and tracking of risks, issues and dependencies Effectively communicate with key stakeholders and project teams Track documents, schedule meetings, document minutes of meetings Assist in submitting updates as needed to meet reporting requirements Experience, Skills And Competencies 6 + years experience in a Project Management role within Financial Services Experience of structured project management & PMO methodologies, processes and tools (Citi Project Tracking System (PTS), JIRA and SharePoint desirable) Advanced MS Excel experience including ability to manipulate and analyze large data sets Proficient in Word, Excel, PowerPoint, Microsoft Project Proficient in Tableau, dashboard creation and reporting Strong analytical and problem-solving skills, with high attention to detail Ability to drive outcomes independently and escalate issues where appropriate Strong interpersonal, influencing and organizational skills to mobilize and motivate delivery in a co-operative and collaborative working environment Clear and concise written and verbal communication skills, to effectively produce procedural documentation Experience on regulatory programs a plus Qualifications and Education: Bachelor’s/University degree or equivalent experience Recognized project management qualification preferred (e.g. PMP, PRINCE2, MSP) ------------------------------------------------------ Job Family Group: Project and Program Management ------------------------------------------------------ Job Family: Program Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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57.0 years

0 Lacs

Gautam Buddha Nagar, Uttar Pradesh, India

Remote

Job Title: Senior Digital Workplace (DWP) Engineer Location: Noida, NCR Reporting To: Lead Digital Workplace Engineer (Germany) Employment Type: Full-time Job Summary We are looking for a Senior Digital Workplace Engineer based in Noida to play a pivotal role in delivering world-class end-user IT support and driving operational excellence across collaboration tools, endpoint management, and onboarding workflows. This remote role requires close collaboration with the Germany-based lead and participation in global service delivery. You will act as both a senior engineer and operational coordinator for the offshore team, ensuring SLA compliance, knowledge management, and user satisfaction. Key Responsibilities Act as the offshore lead for Digital Workplace services, coordinating with the onsite Senior DWP Engineer in Germany Provide advanced support for Microsoft 365 (Teams, Outlook, SharePoint), Azure AD, Intune, and endpoint devices (Windows, Mac, iOS) Oversee onboarding and offboarding processes, ensuring timely device provisioning, access setup, and policy compliance Drive resolution of complex incidents and service requests logged in Jira Service Management (JSM) Administer Intune and MDM policies to enforce device compliance, patching, and security controls Monitor ticket queues, escalate as required, and ensure accurate SLA tracking and reporting Support deskside teams virtually by advising on issue resolution, especially for hardware or local network issues Maintain and continuously improve SOPs and knowledge base content in Confluence Analyze support trends and recommend improvements to enhance efficiency and first-contact resolution Participate in service review meetings, governance reporting, and CSI initiatives with global stakeholders Strong Technical Expertise in: Microsoft 365 suite (Teams, SharePoint, Outlook) Azure Active Directory (MFA, Conditional Access, RBAC) Microsoft Intune and Mobile Device Management (MDM) Required Skills & Experience: 57 years of experience in IT support or Digital Workplace engineering, with 2 years in a senior or lead role Experience with Jira Service Management and Confluence (or similar tools) Proven ability to coordinate support operations remotely and collaborate with global teams Excellent problem-solving, documentation, and communication skills Familiarity with ITIL processes including incident, request, access, and knowledge management Fluent in English; able to work in Central European Time zone overlap Preferred Qualifications ITIL v3/v4 Foundation certification Exposure to AI/automation in IT support (e.g., virtual agents, ticket deflection) Familiarity with endpoint security monitoring tools and compliance protocols (e.g., QRadar, Splunk) Experience supporting hybrid workforces in global enterprises

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7.0 - 8.0 years

0 Lacs

Mumbai, Maharashtra, India

Remote

Who is HelloKindred? HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid. Our vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers – connecting ambitious talent to flexible opportunities with trusted brands. Job Description Anticipated Contract End Date/Length: 3 months with potential to extend or convert to perm. Work set up: Remote (will switch to hybrid upon converting to perm) Our client, a global professional services firm, is seeking a highly skilled and experienced Communications and Engagement Manager to join their global Internal Communications and Employee Engagement team. The ideal candidate will be responsible for creating clear, concise, and engaging content across various internal communication channels, managing multiple projects effectively, and developing content in partnership with content owners. This role requires proficiency in audience segmentation and targeting, as well as the ability to build and maintain strong stakeholder relationships. What you will do: Create clear, concise, and engaging content for various internal communication channels, tailoring messages to different audiences within the organization. Manage multiple communication channels effectively, serving as the primary author and expert for the DAILY platform (intranet and social channel). Develop engaging content independently that aligns with the company's voice, tone, and brand. Plan, organize, and manage small to medium-sized communication projects. Utilize digital communication tools and platforms, including Outlook/DLs, MSFT SharePoint, surveys, MSFT Teams/Teams Live, MSFT Forms, MSFT Co-Pilot, Canva, and digital screens. Use data to improve communication effectiveness and enhance the employee experience. Apply audience segmentation and targeting to tailor communications appropriately. Build and maintain stakeholder relationships, identifying key stakeholders and addressing their needs and concerns effectively. Collaborate with others to achieve team goals, building and maintaining relationships across various levels of the organization. Apply influencing and persuading skills to drive engagement and buy-in from employees. Contribute and thrive within a globally distributed team that supports multiple business partners and intersecting teams. Contribute to strategic planning by analyzing communication metrics and feedback to improve future communications and address communication challenges. Qualifications: Proven experience (minimum 7-8 years) in a similar role with increasing responsibilities. Strong writing and verbal communication skills. Ability to manage multiple projects and meet deadlines. Built-in curiosity and proactive problem-solving skills. Familiar navigating complex matrix organizations (professional services preferred). Proficiency with digital communication tools and platforms. Strong interpersonal and relationship-building skills. Ability to analyze data and metrics to improve communication strategies. Proven ability to operate independently and comfortable in transforming environments. Additional Information Candidates must be legally authorized to live and work in the country the position is based in, without requiring sponsorship. We appreciate your interest in this opportunity. Please note only applicants selected for an interview will be contacted. HelloKindred is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, or veteran status.

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10.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

The ideal candidate will be passionate about creating visually compelling graphics that communicate complex ideas clearly and effectively. If you have a keen eye for design, excellent attention to detail and the ability to work under tight deadlines, we’d love to hear form you. Job Summary As a proposal graphic designer, you will be responsible for creating high quality visual designs for proposals, presentations and other business development materials. You will collaborate closely with proposal managers, writers and subject matter experts to produce graphics that enhance the clarity and impact of our proposal submissions. Your designs will play a key role in helping our team win new business by ensuring our proposals are visually appealing, follow brand guidelines and communicate our value proposition effectively. You must have the confidence and drive to work independently and the interpersonal skills to work with multiple, extended, international teams. Responsibilities Develop graphic content for proposal-related deliverables including illustrations, icons, maps, organization charts, process flows, presentations, and proposal and presentation cover concepts Prepare charts, graphs and two- and three-dimensional diagrams from rough sketches, models, written or verbal direction and/or engineering drawings Collaborate with proposal managers, account owners, sellers, technical architects, and other internal customers to create persuasive business graphics and presentations Review and refine graphics based on feedback from the pursuit team to ensure that they meet client and internal standards Ensure all proposal graphics adhere to brand guidelines and maintain consistent visual style Contribute reusable images to the graphics repository Resolve and/or escalate issues in a timely fashion Convert print collateral to best digital formats for electronic distribution, utilizing full application functionality Qualifications Bachelor’s degree in graphic design, visual arts, marketing or a related field 10+ years of experience in graphic design (preferably in sales support or marketing) A minimum of 4 years of experience within an IT/ITeS organization Skills Advanced proficiency in Adobe Creative Suite (Firefly, Express, Illustrator, Photoshop, InDesign) Advanced to expert proficiency in Microsoft Office (Power Point, Word, Excel, Visio, Outlook) and SharePoint Experience in designing PowerPoint templates, infographics and data visualization Ability to work collaboratively in a fast-paced environment and adapt to changing priorities Strong communications skills to present and justify design decisions Strong commitment to meeting deadlines and driving project completion

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5.0 - 7.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description Ford is seeking a highly motivated and technically skilled specialist join the Product Definition Team within Ford’s Vehicle Program Management Team and contribute to the success of our innovation lab. This role requires a blend of technical expertise in product & program management technologies, analytical skills, an understanding of innovation processes, and proficiency in programming and PLM systems. The successful candidate will be responsible for articulating abstract concepts, perform digital mockups, and create visual storyboards/demo utilizing the innovation lab technologies. Responsibilities Ability to understand complex/abstract concepts and ideate within a team environment. Ability to visualize future state solutions, methods, and product architectures using paper model. Ability to translate paper model concepts into innovation lab solutions/prototype utilizing out of the box tools. Evaluate and validate concepts and provide fit gap analysis between abstract and out of the box solutions and provide recommendations. Create visual story boards and demos to the leadership team. Own and maintain the team's 3DX environment, ensuring its availability and optimal performance. Build prototype solutions in 3DX based on concepts and ideas generated by the team. Analyze current state processes, procedures, tools & datasets to identify inconsistencies, inefficiencies, and opportunities for improvement in our product definition processess Qualifications Bachelor's degree in engineering, Business Analytics, Data Science, or related field. 5-7 years of experience in program management, data analysis or product definition role, preferably within the automotive industry. Excellent communication, collaboration, and problem-solving skills. Ability to create and deliver clear, concise, and engaging presentations to diverse audiences. Analytical, detail-oriented, and adaptable. Comfortable voicing opinions and sharing innovative concepts within a team setting. Experience with project management methodologies (e.g., Agile, Waterfall). Ability to manage multiple projects simultaneously and prioritize tasks effectively. Experience with Microsoft Teams, SharePoint, and OneNote to communicate in a team environment. Strong Excel & PowerPoint skills. Experience with data analysis tools (Excel with VB or Power BI). Bonus Points: PMP certification. Master's degree in engineering, Program Management or a relevant Business area. Knowledge of Jira & Confluence Knowledge/understanding of relevant industry standards and processes, including automotive-specific terminology, product development lifecycles and key market trends and processes. Experience/knowledge in systems engineering in a manufacturing setting. Experience working with BOMs (Bills of Materials), program teams, engineering teams, and product definition systems. Experience with MDM/ERP/PLM/CAD systems (any). Understanding of engineering, manufacturing or other industrial business systems and their interaction with product definition processes. Working knowledge of part codification and vehicle codification methodologies. Knowledge of automotive supply chain management, purchasing processes, or related areas. Familiarity with other relevant automotive tools and systems.

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5.0 - 7.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description We are seeking a highly analytical and innovative practitioner to join the Product Definition Team within Ford’s Vehicle Program Management Team, playing a critical role in modernizing our product development & definition processes. This role will shape the future of Ford’s product & program definition through innovation of packages, features & rules, fundamentally transforming how Ford communicates the product through the entire industrial system. This is a dynamic role requiring a blend of analytical skills, creative problem-solving, effective communication, and project management capabilities. You will be instrumental in leveraging data, contributing new concepts, and enhancing the efficiency and effectiveness of our product and program definition process Responsibilities Conducting SME deep dives, captures current state scenarios, pain points & opportunities. Develop use case/scenario models to illustrate the impact of proposed changes. Create future state product architecture to support the design and implementation of new processes. Prepare design templates, points of view (POVs), and other supporting documentation. Validate the design of future-state processes through testing and analysis. Identify potential adoption gaps, risks, challenges, and develop mitigation strategies. Prepare and deliver compelling presentations to various audiences, including senior management, clearly communicating findings and recommendations. Proactively contribute innovative concepts and solutions to improve product definition processes. Effectively communicate ideas, challenge existing assumptions, and contribute constructively to team settings. A willingness to learn tools and help shape future concepts for Ford’s business teams. Organize, run, and document meeting outcomes. Qualifications Bachelor's degree in engineering, Business Analytics, Data Science, or related field. 5-7 years of experience in program management, data analysis or product definition role, preferably within the automotive industry. Excellent communication, collaboration, and problem-solving skills. Ability to create and deliver clear, concise, and engaging presentations to diverse audiences. Analytical, detail-oriented, and adaptable. Comfortable voicing opinions and sharing innovative concepts within a team setting. Experience with project management methodologies (e.g., Agile, Waterfall). Ability to manage multiple projects simultaneously and prioritize tasks effectively. Experience with Microsoft Teams, SharePoint, and OneNote to communicate in a team environment. Strong Excel & PowerPoint skills. Experience with data analysis tools (Excel with VB or Power BI). Bonus Points: PMP certification. Master's degree in engineering, Program Management or a relevant Business area. Knowledge of Jira & Confluence Knowledge/understanding of relevant industry standards and processes, including automotive-specific terminology, product development lifecycles and key market trends and processes. Experience/knowledge in systems engineering in a manufacturing setting. Experience working with BOMs (Bills of Materials), program teams, engineering teams, and product definition systems. Experience with MDM/ERP/PLM/CAD systems (any). Understanding of engineering, manufacturing or other industrial business systems and their interaction with product definition processes. Working knowledge of part codification and vehicle codification methodologies. Knowledge of automotive supply chain management, purchasing processes, or related areas. Familiarity with other relevant automotive tools and systems.

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200.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Job Description Unlock your potential by joining our Payments Operations team, where you will play a pivotal role in transforming payment processing operations. This is your opportunity to drive innovation, enhance operational efficiency, and contribute to a dynamic and inclusive team culture. Be at the heart of our mission to deliver exceptional payment solutions and make a meaningful impact on the future of digital payments. As a Payment Lifecycle Manager III within Payments Operations, you will be a key player in the firm's payment processing operations, leveraging your deep knowledge of payment lifecycle principles and practices. You will be responsible for managing a diverse team, driving automation initiatives, and developing new technologies to streamline processes. Your role will involve interpreting customer needs, identifying trends, and generating innovative solutions to enhance our operational efficiency and resilience. You will also be instrumental in managing stakeholder relationships, ensuring cybersecurity, and implementing anti-fraud strategies. Your advanced proficiency in strategic planning, project management, and change management will be crucial in leading the team towards achieving our long-term goals. Job Responsibilities Lead teams responsible for end-to-end operational processes within the payments lifecycle, overseeing daily operations, setting objectives, managing escalations, and ensuring quality, risk, control, and compliance standards are upheld. Utilize deep knowledge of products and payments to interpret customer needs, identify trends, and implement innovative solutions that enhance payment operations processes, leveraging AI and automation for efficiency and compliance. Lead or contribute to initiatives that enhance payment processing operations, focusing on client experience, process optimization, cybersecurity, and anti-fraud strategies, while providing domain and technical expertise. Drive execution of operational strategy and present business updates to critical stakeholders, including senior leadership and external clients, ensuring compliance with operational guidelines and policies. Demonstrate accountability by quickly identifying and articulating issues, collaborating with stakeholders to assess risk and manage activities affecting the production environment, and prioritizing resolution. Foster an inclusive culture by enhancing employee engagement, attracting and developing talent, and applying advanced coaching and mentoring skills to promote professional growth and high-quality service delivery. Progress transactions in the following queues: FRAUD, OFAC, GFP . Review, Analyze, Research SWIFT MT, FED, CHIPS, MX ISO messages Reconcile breaks on General Ledgers, Nostro Accounts, and House Accounts. Assist with Wire & ACH Investigation Cases (Recalls, Non-Receipt, Amendment etc.) Fulfill escalations associated with Cash Investigations (Wires, ACHs, Deposits, Checks, Internal Transfers) and Transaction Processing (Payment Exception Processing, Maintenance Requests and Account Reconciliation,) Participate in documentation gathering and review for internal/external audits, CCOR testingParticipate in documentation gathering and review for internal/external audits, CCOR testing Required Qualifications, Capabilities, And Skills Demonstrated ability in operations leadership or management within payments, with at least seven years of experience leading high-performing teams to achieve business priorities and objectives. Advanced knowledge of global payment processing operations, market products, systems architecture, and industry regulations to support operational efficiency, change management, and transformation. Proficiency in strategic planning and execution, including implementing automation technologies to optimize payments processing across global and cross-functional departments. Skilled in data analysis techniques, capable of interpreting and communicating insights to inform decision-making with senior stakeholders, while applying a commercial and growth mindset in fast-paced environments. Strong interpersonal skills to optimize relationships and collaboration with stakeholders and cross-functional teams, managing projects, solving problems, and driving continuous improvement initiatives. Understanding of cybersecurity controls and anti-fraud strategies to identify and prevent potential threats, ensuring the protection of information and systems, with a proven track record in enhancing customer experience. Advanced proficiency in Microsoft applications, specifically Excel, Word, Power Point, Visio and Project as well as SharePoint. Previous experience in a research or investigative role Intermediate knowledge of the following applications: Global Funds Processing, Global Funds Control, OMNI, Operational User Interface, PRPC, eServe, Payment Connect Flexibility required to provide support until 7PM EST Preferred Qualifications, Capabilities, And Skills Knowledge of ISO or Swift message processing or management. Knowledge of agile project methodology and JIRA is a plus About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

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5.0 - 7.0 years

0 Lacs

Thane, Maharashtra, India

On-site

Your responsibilities 5 -7 years of experience in Power Apps, Power Automate and power platform Design, develop, and deploy automated workflows using Microsoft Power Automate. Integrate Power Automate with various Microsoft tools like Power Apps, SharePoint, Teams, Outlook, and Dynamics 365, as well as third-party applications. Create custom connectors, API integrations, and manage data flows. Optimize and troubleshoot existing workflows to improve efficiency and performance. Collaborate with business stakeholders to understand requirements and translate them into automation solutions. Ensure data security, governance, and compliance within Power Automate solutions. Document workflow processes, best practices, and troubleshooting guides. Develop Power Automate workflows for process automation and efficiency improvement. Implement security and governance best practices in Power Platform applications. Optimize app performance by applying Power Apps formulas and best coding practices. Troubleshoot and resolve issues related to Power Apps, Power Automate, and related services. Provide training and documentation to end-users and stakeholders for solution adoption Work Location: - Thane (Mumbai( Your profile Your benefits Company Home - thyssenkrupp Materials Services Contact Vinit Poojary: - tkmits-in-recruitment@thyssenkrupp-materials.com

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5.0 - 8.0 years

0 - 0 Lacs

Hyderabad, Telangana, India

On-site

Position: Business Reporting Data Analyst Duration: 12-month contract to hire Start: ASAP Location: Onsite 4 DAYS PER week in Hyderabad, India Must Haves: 5-8 years of experience as Data Analyst: Proficient in data analysis generated by operations such as procurement, supply chain, manufacturing, EHS, Sustainability and Finance. Expert gathering and translating complex data into actionable insights. Skilled in SQL, data visualization tools and process improvement. Adept at collaborating with cross-functional teams to deliver data-driven strategies that optimize business performance and drive decision-making. Ideally coming from one of the following domains – Manufacturing, Supplychain, Chemicals, OR Logistic Technical Tools: Data Analysis Tools: Excel (advanced), SQL (for data manipulation), Python BI Tools: PowerBI, Tableau, QlikView ETL Tools: Power Query, Power Apps, Alteryx Process Mapping: Visio Cloud Platforms: Azure Database Management: Snowflake, SQL Server, Oracle Statistical Analysis: Descriptive statistics, hypothesis test, regression, process capability Other Tools: MSMDS & Sigma, SharePoint, Teams Integration, ERP Systems: Oracle and SAP S4 Hana Experience: - Tracked KPIs for executive reporting and recommendations. - Deep understanding of chemical and/or industry business operations and strategy. - Conducted in-depth data analysis to identify trends, patterns and opportunities for process optimization - Strong Collaboration with Data Scientist and BI developer to translate business requirements into meaningful PowerBI dashboards, advance analytics and automation projects. - Created details process maps and workflows to identify bottlenecks and recommended improvements. - Wrote SQL queries to extract and transform data for analysis and reporting. - Strong Hard and Soft Skills - Project Management, Finance, Agile, Dev-Ops, Problem - Solving & Six Sigma Methodologies. - Stakeholder collaboration/management - Gathering business requirements from the business Day to Day: Insight Global is looking for a Business Reporting Data Analyst in India to support their Fortune 500 Manufacturing client. This resource will use their expertise in data science to drive and execute automation and innovation projects, aligned with business strategy through PM standard methodologies. You will support a highly experienced team across business domains and operations and technology. Team members master PM, BI, complex SQL, Python, and advanced methodologies such as ML and AI by leveraging these hard and soft skills. You will drive deep transformation while driving enhancements to continuously improve processes, tools, & applications. Compensation: $8.00-10.00/HR USD

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0 years

0 Lacs

Coimbatore, Tamil Nadu

On-site

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. About EY GDS Global Delivery Services (GDS) is a dynamic and truly global delivery network. Across our six locations, we work with teams from all EY service lines, geographies and sectors, and play a vital role in the delivery of the EY growth strategy. We operate from six countries and sixteen cities: Argentina (Buenos Aires) China (Dalian) India (Bangalore, Chennai, Gurgaon, Hyderabad, Kochi, Kolkata, Mumbai, Noida, Trivandrum) Philippines (Manila) Poland (Warsaw and Wroclaw) UK (Manchester, Liverpool) Careers in EY Global Delivery Services Join a team of over 50,000 people, working across borders, to provide innovative and strategic business solutions to EY member firms around the world. Join one of our dynamic teams From accountants to coders, we offer a wide variety of fulfilling career opportunities that span all business disciplines Our Consulting practice provides differentiated focus on the key business themes to help our clients solve better questions around technology. Our vision is to be recognized as a leading provider of differentiated technology consulting services, harnessing new disruptive technology, alliances and attracting talented people to solve our clients' issues. It's an exciting time to join us and grow your career as a technology professional. A technology career is about far more than leading-edge innovations. It’s about the application of these technologies in the real world to make a real, meaningful impact. We are looking for highly motivated, articulate individuals who have the skills to the technology lifecycle and are passionate about designing innovative solutions to solve complex business problems. Your career in Consulting can span across these technology areas/ services lines: Digital Technologies: We are a globally integrated digital architecture and engineering team. Our mission is to deliver tailored, custom-built end to end solutions to our customers that are Digital, Cloud Native and Open Source. Our skills include Experience design, UI development, Design Thinking, Architecture & Design, Full stack development (.Net/ Java/ SharePoint/ Power Platform), Emerging Technologies like Block Chain, IoT, AR\VR, Drones, Cloud and DevSecOps. We use industrialized techniques, built on top of agile methods utilizing our global teams to deliver end to end solutions at best unit cost proposition. Testing Services: We are the yardstick of quality software product. We break something to make the product stronger and successful. We provide entire gamut of testing services including Busines / User acceptance testing. Hence this is a team with all round skills such as functional, technical and process. Data & Analytics: Data and Analytics is amongst the largest and most versatile practices within EY. Our sector and domain expertise combined with technical skills in data, cloud, advanced analytics and artificial intelligence differentiates us in the industry. Our talented team possesses cross-sector and cross-domain expertise and a wide array of skills in Information Management (IM), Business Intelligence (BI), Advance Analytics (AA) and Artificial Intelligence (AI) Oracle: We provide one-stop solution for end-to-end project implementation enabled by Oracle and IBM Products. We use proven methodologies, tools and accelerators to jumpstart and support large Risk and Finance Transformation. We develop solutions using various languages such as SQL or PL/ SQL, Java, Java Script, Python, IBM Maximo and other Oracle Utilities. We also provide consulting services for streamlining the current reporting process using various Enterprise Performance Management tools. SAP: By building on SAP’s S/4HANA digital core and cloud services, EY and SAP are working to help organizations leverage industry-leading technologies to improve operational performance. This collaboration helps drive digital transformation for our clients across areas including finance, human resources, supply chain and procurement. Our goal is to support clients as they initiate or undergo major transformation. Our capabilities span end-to-end solution implementation services from strategy and architecture to production deployment. EY supports clients in three main areas, Technology implementation support, Enterprise and Industry application implementation, Governance Risk Compliance (GRC) Technology. Banking and Capital Market Services: Banking and Capital Market Services companies are transforming their complex tax and finance functions with technologies such as AI and ML. With the right blend of core competencies, tax and finance personnel will shift to data, process and technology skills to service global clients on their Core Banking Platforms and support their business / digital transformation like Deposit system replacements, lending / leasing modernization, Cloud–native architecture (Containerization) etc. Wealth and Asset Management : We help our clients thrive in a transformative age by providing innovative services to global and domestic asset management clients to increase efficiency, effectiveness and manage the overall impact on bottom line profitability by leveraging the technology, data and digital teams. We do many operational efficiency programs and Technology Enabled Transformation to re-platform their front and Back offices with emerging technologies like AI, ML, Blockchain etc. Insurance Transformation: The current changing Macroeconomic trends continue to challenge Insurers globally. However, with disruptive technologies – including IoT, autonomous vehicles, Blockchain etc, we help companies through these challenges and create innovative strategies to transform their business through technology enabled transformation programs. We provide end to end services to Global P&C (General), Life and Health Insurers, Reinsurers and Insurance brokers. Cyber Security : The ever-increasing risk and complexity surrounding cybersecurity and privacy has put cybersecurity at the top of the agenda for senior management, the Board of Directors, and regulators. We help our clients to understand and quantify their cyber risk, prioritize investments, and embed security, privacy and resilience into every digitally-enabled initiative – from day one. Technology Risk: A practice that is a unique, industry-focused business unit that provides a broad range of integrated services where you’ll contribute technically to IT Risk and Assurance client engagements and internal projects. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You’ll also identify potential business opportunities for EY within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of the team. Behavioral Competencies: Adaptive to team and fosters collaborative approach Innovative approach to the project, when required Shows passion and curiosity, desire to learn and can think digital Agile mindset and ability to multi-task Must have an eye for detail Skills needed: Should have understanding and/or experience of software development best practices and software development life cycle Understanding of one/more programming languages such as Java/ .Net/ Python, data analytics or databases such as SQL/ Oracle/ Teradata etc. Internship in a relevant technology domain will be an added advantage Qualification: BE - B. Tech / (IT/ Computer Science/ Circuit branches) Should have secured 60% and above No active Backlogs EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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5.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Must Haves: Technical Skills: 5+ years of experience as Data Analyst: Proficient in data analysis generated by operations such as procurement, supply chain, manufacturing, EHS, Sustainability and Finance. Expert gathering and translating complex data into actionable insights. Skilled in SQL, data visualization tools and process improvement. Adept at collaborating with cross-functional teams to deliver data-driven strategies that optimize business performance and drive decision-making. - Data Analysis Tools: Excel (advanced), SQL (for data manipulation), Python - BI Tools: PowerBI, Tableau, QlikView - ETL Tools: Power Query, Power Apps, Alteryx - Process Mapping: Visio - Cloud Platforms: Azure - Database Management: Snowflake, SQL Server, Oracle - Statistical Analysis: Descriptive statistics, hypothesis test, regression, process capability - Other Tools: MSMDS & Sigma, SharePoint, Teams Integration, ERP Systems: Oracle and SAP S4 Hana Experience: - Tracked KPIs for executive reporting and recommendations. - Deep understanding of chemical and/or industry business operations and strategy. - Conducted in-depth data analysis to identify trends, patterns and opportunities for process optimization - Strong Collaboration with Data Scientist and BI developer to translate business requirements into meaningful PowerBI dashboards, advance analytics and automation projects. - Created details process maps and workflows to identify bottlenecks and recommended improvements. - Wrote SQL queries to extract and transform data for analysis and reporting. - Strong Hard and Soft Skills - Project Management, Finance, Agile, Dev-Ops, Problem - Solving & Six Sigma Methodologies. - Stakeholder collaboration/management - Gathering business requirements from the business Education: - Bachelor of Science in Business Administration, Engineering or Computer Systems, or similar - Master's in Business Administration (MBA) with a specialty in Data Analytics / Business Intelligence or similar (PLUS) Plusses: Certifications: - Microsoft Certified: Data Analyst associate or similar - Certified Business Analyst Professional (CBAP) or similar - SQL Certification (Microsoft or Oracle) or similar - Oracle Certification Program - SAP S4 Hana Certification - Lean Six Sigma Green Belt / Black Belt - Project Management Day to Day: Insight Global is looking for a Business Reporting Data Analyst in India to support their Fortune 500 Manufacturing client. This resource will use their expertise in data science to drive and execute automation and innovation projects, aligned with business strategy through PM standard methodologies. You will support a highly experienced team across business domains and operations and technology. Team members master PM, BI, complex SQL, Python, and advanced methodologies such as ML and AI by leveraging these hard and soft skills. You will drive deep transformation while driving enhancements to continuously improve processes, tools, & applications.

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are We are seeking a seasoned Messaging & Identity Engineer to join our IT infrastructure team. This role focuses on Office 365 administration, Entra ID (Azure AD), Exchange Online/email systems, and enterprise collaboration tools. While a solid Windows background remains important, this position prioritizes the modern Microsoft cloud ecosystem, identity/access management, and collaboration platforms. Ideal candidates are experienced in leading technical projects, resolving escalated issues, and mentoring team members. What You’ll Do Lead the administration and optimization of Office 365 services, including Exchange Online, SharePoint, Teams, and OneDrive. Architect and manage Entra ID (Azure AD), focusing on identity governance, conditional access, and seamless integration with on-prem and SaaS platforms. Design and implement secure and scalable email infrastructure solutions, including mail flow, transport rules, and compliance configurations. Act as a subject matter expert and escalation point for O365, identity, and messaging issues. Drive initiatives around Exchange migrations, hybrid configurations, and domain consolidations. Develop and maintain PowerShell scripts to automate O365 and identity-related tasks and reporting. Collaborate with stakeholders to improve email security, identity lifecycle management, and end-user experience. Support integration between collaboration platforms, such as Slack and Teams, as needed. Provide guidance to Level II engineers, fostering development in messaging and identity technologies. Maintain awareness of evolving best practices in cloud identity, messaging, and collaboration. What You’ll Need Bachelor’s degree in IT, Computer Science, or equivalent experience. Extensive experience in Office 365 administration, especially Exchange Online, compliance, and collaboration tools. Deep understanding of Microsoft Entra ID, group policies, identity protection, and hybrid configurations. Strong scripting skills using PowerShell, with experience automating O365 and identity workflows. Familiarity with Slack administration and integration is a plus. Experience with email security platforms (e.g., Proofpoint, Mimecast) is advantageous. Solid foundation in Windows platforms and Active Directory, with the ability to support legacy environments as needed. Previous experience leading complex technical projects and supporting escalated issues. Effective communication, documentation, and collaboration skills. Bonus Skills Experience with Microsoft Purview compliance solutions. Familiarity with modern endpoint management (e.g., Intune, Autopilot). Knowledge of hybrid Exchange environments and mail routing. Certifications Preferred Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Messaging Administrator Associate Microsoft Certified: Azure Solutions Architect Expert Bonus: Slack Certified Admin WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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4.0 years

0 Lacs

Coimbatore, Tamil Nadu, India

On-site

Title of Position: Data Engineer Department: Business Reporting Center Job Summary: As a Data Engineer in our Business Reporting Centre, you will manage the data workflow from various ERP systems to our data warehouse. Your role includes overseeing ETL processes, maintaining data quality and integrity, and developing a secure data warehouse infrastructure. Key Responsibilities Design and implement ETL processes for data extraction from ERP systems. Develop and maintain data warehouses, focusing on database design and maintenance. Ensure data quality, integrity, and security across all platforms. Implement data access controls and security measures. Work with BI Developers, providing data for Power BI reporting. Strong experience in BI reporting, especially with Power BI. Proficiency in data modelling and data visualisation. Knowledge of Python, Java, big data technologies, and cloud platforms. Familiarity with SharePoint and Microsoft Power Platform is advantageous. Stay updated with the latest trends in data engineering. Qualifications Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field. Demonstrated around 4 to 7 years of experience in data engineering and database management. Proficiency in SQL, Python or Java, and experience with relational databases. Experience with data warehousing solutions and data security. Strong written and spoken English; German is a plus. Excellent problem-solving skills and attention to detail. Effective communication and teamwork capabilities. Who We Are Mold-Masters is a global leader in the plastics industry. We design, manufacture, distribute, sell and service highly engineered and customized plastic processing equipment and systems. Our hot runners, temperature controllers, auxiliary injection and co-injection systems are utilized by customers of all sizes in every industry, from small local manufacturers to large worldwide OEM manufacturers of the most widely recognized brands. Over the course of our 50+ year history, we've built our reputation on delivering the best performance through our broad range of innovative technologies that optimize production to enhance molded part quality, increase productivity and lower part cost. Unlock your operations' full potential with Mold-Masters. Mold-Masters is an Operating Company of Hillenbrand. Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com. EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".

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5.0 - 7.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Reference ID R185208 Updated 07/30/2025 Finance India Chennai N/A The Senior Analyst - MI COE role requires an experienced designer of data visualizations and complex reporting with a strong understanding of the Financial metrics and how they influence business performance. The Senior Analyst – MICOE would be supporting the BI Product Manager Falcon in Touchless MI agenda for Lubricants projects by understanding the Business requirements and delivering the solutions as per expectation. Position Description - Accountabilities Swift understanding of the business model, expectations from business, linking it to the business strategy and the way KPI’s are measured. Creative in building visualizations in Microsoft Power BI and SharePoint in the best possible way to derive. Facilitate design review sessions with key stakeholders to refine and elaborate the data visualizations. Work on validation and testing to ensure it meets the requirements. Creates the design specification, deployment plans and other technical documents for respective design activities. Support to troubleshooting problems, providing workarounds etc., Estimates the magnitude and time requirements to complete all tasks and provides accurate and timely updates to the team on progress. Ensure on time, high quality deliverables and meeting project milestones and deadlines (Project Plan On A Page) with minimal supervision. Assists and mentors other team members in the business application, development technologies etc., Participates in peer review of work products such as code, designs, and test plans produced by other team members. Run and Maintain the tools. Work on change management for tools. Ensure IRM compliance of tools, maintain evidence for the user access management and support any system audit. Individual displaying strong personal effectiveness particularly in stakeholder management and analytical skills. Working in a Global and Cross cultural environment to be able to coach, motivate other team members. Required Skills & Experience 5-7 years in a role developing BI tools and data Expert knowledge of Power BI, familiarity with Power Platform Background in Financial Reporting is preferred Exceptional data modelling skills, especially harmonizing across diverse data sources. Demonstrated experience developing end to end data flow structures, resulting in intuitive BI dashboards with high uptake. Must be an analytical thinker, with a strong design sense, and understand implications of the various design options available for a given visualization. Candidates should be results driven, detailed orientated and work well within a dynamic and creative team. Candidates should have proven ability to work with end users to refine identified business needs through in-depth design reviews and information sessions. Possess good written and oral communication skills as well as presentation skills. Ability to learn quickly and adapt to new environments. Technical Skills Global reporting system exposure (GSAP, GPMR, HANA & ECC). Data modelling skills via: Alteryx, python, SQL Data extraction through SQL. Coding skills would be a plus (Python, VBA, R, etc.). After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine next steps. Thank you for your interest in Shell. An Innovative place to work There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change. Our business has been built on a foundation of innovative technology and skilled employees. By providing energy to sustain people’s lives for more than a hundred years, Shell has become one of the world’s leading companies. Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future. At Shell, everyone does their part. An Inclusive place to work Shell is working to become one of the most diverse, equitable, and inclusive organizations in the world. We are taking steps to create an environment where everyone – from our employees, to our customers, partners, and suppliers – feels valued, respected, and has a strong sense of belonging. To achieve this, we must ensure all people are treated fairly, irrespective of their race, color, religion, age, gender, sexual orientation, gender identity, marital status, disability, ethnic origin, nationality, or other status. To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential. We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology. We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity. We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application. A rewarding place to work Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible

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360.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About Us: MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges. MUFG Global Service Private Limited: Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC/ AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific Job Profile Position details: We are looking for an individual who will support and play a coordinator role at MGS ensuring efficient and compliant processes across multiple regions for offshoring risk clearance formalities. This involves engaging & coordinating with various stakeholders like risk, migrations, compliance, legal, information security & business continuity etc. Individual will also play a crucial role in streamlining procedures for offshoring clearance, maintaining accurate records and in the ongoing development of supporting various corporate governance initiatives Roles and Responsibilities: Collaborate with ERM, compliance, legal, information security, business continuity, migrations to understand the offshoring forms requirements of the region supported by MGS. Provide guidance to all internal teams and regions on necessary documentation, approvals and meet timelines. Collect and organize all required information, ensuring completeness and accuracy. Standardize outsourcing forms formats by working with regional teams to enhance efficiency and to avoid duplication. Monitor the progress of the clearance forms and regularly update regional stakeholders on the status of pending clearances. Escalate any delays or issues to relevant parties. Maintain a centralized repository of all outsourcing requirements related documents. Ensure proper categorization, version control and accessibility. Leverage historical data to optimize future clearance processes. Collaborate with SMEs to simplify end to end offshoring clearance process and ensure compliance. Identify opportunities for process improvement such as data quality, enhancements and automation. Implement best practices to reduce redundant work. Facilitate knowledge sharing and foster a culture of continuous improvement. Analyze and effectively manage assigned category tasks via implementation of effective strategic sourcing strategies. Plan, design, and implement solutions to ensure optimum engagement and productivity of offshore vendor resources in India with alignment of global vendor management policy. Serve as a point of contact for onshore when multiple units are assigned to the same project to ensure team actions remain in constructive interaction. Proactively manage contract terminations, closure, transfer, and renewals. Vendor Management Analyst should demand challenge and perform due diligence prior to closures, renewal and termination of contracts, this activity should be performed in consultation with any appropriate stakeholders such as the MUFG Bank, Ltd. Collaboration with legal department and all concerned parties for the management of all contracts under handled spends. Continuously educate stakeholders on compliance to TPRM policies and processes applicable to MGS/MUFG. Other / Control: Screening of vendor resources and track hiring and onboarding / off boarding metrics - improve candidate quality. Review contracts and partner with TPRM (Third Party Risk Management), Legal and Sourcing (HR, Business Units, etc.) with focus on quality and efficiency. Ensure data / information security practices are closely followed. Track vendor resource trends (turnover, skills, supply/demand, output, and productivity), and drive improvements. Ensure adherence to all policies and procedures on screening and onboarding of vendors with collaboration with SMEs such as legal, compliance, TPRM. Ensure amendments to the contract are administered in line with change management processes and update all central repositories. Ensuring identification and governance around critical vendors, material outsourcing & due diligence is done for all critical vendors as per VMO framework. Escalate on timely basis significant risk issues to management for taking appropriate remedial actions. Escalate to the line manager if VMO toll gates are not met with the agreed timeline defined in VMO framework and VMO SOP’s. Update / amend or create the VMO SOP’s as appropriate. Job Requirements: Minimum 2-3 Years of Vendor management, migration, outsourcing experience. Minimum Qualification: Graduation in Commerce / Finance or equivalent would be essential. Flexibility to work in different shift timings. Expert skills with Microsoft Suite (Word, Excel, PowerPoint, Project, SharePoint, and Microsoft Teams) are required. Demonstrated skills in the areas of priority setting, problem solving, negotiation, and conflict management are required. Must be a self-starter, can work independently, and adapt in a dynamic environment. Excellent communication skills (Verbal & Written) Equal Opportunity Employer: The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.

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