Job Description Role : Microsoft 365 Administrator Overview We are seeking a skilled Microsoft 365 Administrator to join our dynamic IT team. The ideal candidate will be responsible for managing our Microsoft 365 environment with a focus on migrations, email backup and archival, email security, Entra ID, and Intune. This role requires a deep understanding of Microsoft 365 technologies and a proactive approach to maintaining a secure and efficient IT infrastructure. Key Responsibilities Microsoft 365 Migrations : Plan, manage, and execute migrations to Microsoft 365 from various platforms, ensuring minimal disruption to business operations. Email Backup and Archival : Implement and maintain robust email backup and archival solutions to ensure data integrity and compliance with regulatory requirements. Email Security : Configure and manage email security measures to protect against phishing, spam, and other email-based threats. Entra ID : Manage and maintain Entra ID for user authentication and access control, ensuring secure and streamlined access to Microsoft 365 resources. Intune : Administer and optimize Microsoft Intune for device management, ensuring secure and efficient deployment of applications and policies across the organization. Monitoring and Reporting : Regularly monitor the Microsoft 365 environment and generate reports on performance, security incidents, and compliance. Troubleshooting and Support : Provide technical support and troubleshooting for Microsoft 365-related issues, ensuring timely resolution and minimal downtime. Documentation : Maintain comprehensive documentation of configurations, processes, and procedures related to Microsoft 365 administration. Continuous Improvement : Stay updated on the latest Microsoft 365 features and best practices and proactively recommend improvements to enhance the IT infrastructure. Experienced to manage Microsoft 365 and perform tenant-level implementation and administration of cloud and hybrid environments. Functional experience with all Microsoft 365 workloads and Microsoft Entra ID, as well as a working knowledge of networking, server administration, DNS, and PowerShell. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. Minimum of 3-5 years of experience in Microsoft 365 administration, with a focus on migrations, email backup and archival, email security, Entra ID, and Intune. In-depth knowledge of Microsoft 365 applications and services, including Exchange Online, SharePoint, OneDrive, Teams, and more. Proven experience with Microsoft 365 migrations and integration with other systems. Strong understanding of email security protocols and best practices. Experience with Entra ID and Intune administration. Excellent problem-solving and troubleshooting skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team in a fast-paced environment. Relevant certifications including MS-102. (ref:hirist.tech) Show more Show less

New Delhi, India Job Info Job Identification 27189 Posting Date 06/16/2025, 09:41 AM Apply Before 06/30/2025, 03:59 PM Job Schedule Full time Locations New Delhi, India Agency UNDP Grade NB2 Vacancy Type National Personnel Service Agreement Practice Area Effectiveness Bureau Regional Bureau for Asia and the Pacific Contract Duration 1 Year with Possibility for extension Education & Work Experience Bachelor's Degree - 2 year(s) experience OR High School certificate- 5 year(s) experience Required Languages Fluency in English and Hindi is required Vacancy Timeline 2 Weeks Job Description Organizational Context UNDP has been working in India since 1951 in almost all areas of human development. Together with the Government of India and development partners, we have worked towards eradicating poverty, reducing inequalities, strengthening local governance, enhancing community resilience, protecting the environment, supporting policy initiatives and institutional reforms, and accelerating sustainable development for all. With projects and programmes in every state and union territory in India, UNDP works with national and subnational government, and diverse development actors to deliver people-centric results, particularly for the most vulnerable and marginalized communities. As the integrator for collective action on the Sustainable Development Goals (SDGs) within the UN system, we are committed to supporting the Government of India’s national development vision and priorities and accelerating the achievement of the SDGs for the people and the planet. UNDP India’s New Country Programme (2023-2027) Builds On Our Prior Work And Aims To Provide An Integrated Approach To Development Solutions In Three Strategic Portfolios Strong, accountable and evidence-led institutions for accelerated achievement of the SDGs. Enhanced economic opportunities and social protection to reduce inequality, with a focus on the marginalized. Climate-smart solutions, sustainable ecosystems and resilient development for reduced vulnerability. South-South cooperation, gender equality and social inclusion are promoted across the pillars. The programme is supported by a framework of renewed partnerships and blended finance solutions, strategic innovation and accelerator labs, and data and digital architecture. You are invited to join a team of future-smart development professionals to support India in achieving the national and globally agreed goals. As part of the UNDP team, your focus will be to work with diverse stakeholders to find country-specific solutions that lead to sustainable development and reach those furthest behind first. Office/Unit/Project Description UN house at 55 Lodhi Estate, New Delhi has an ICT helpdesk team which provides onsite ICT services to all UN agencies in the premises as well as remote support to staff in the field. The ICT support includes daily desk support and management of ICT Infrastructure. Within this team, one ICT Assistant is required. S/he will be based at UNDP, New Delhi and shall work under the guidance and supervision of the Head of the ICT Unit (ICT Associate). As this is a full-time position, s/he cannot hold any other job/assignments during this assignment. Job Purpose And Scope Of Work Under the guidance and direct supervision of the ICT Associate, the ICT Support Assistant provides onsite ICT services to all UN agencies in the premises as well as remote support to staff in the field. The ICT support includes administrative support services to the ICT unit, provides daily technical support to users of information management tools and technology infrastructure in a large Country Office. The ICT Support Assistant promotes a client-oriented approach. Main Purpose The ICT Support Assistant works in close collaboration with the Front Office, Management Support and Business Development, Programme and Operations teams in a large Country Office (CO) and UNDP Headquarters (HQ) staff for resolving ICT-related issues. The ICT Support Assistant provide IT Support services to all UN Agencies staff located in UN House in India. Duties And Responsibilities Supports implementation of ICT management systems and strategies, focusing on achievement of the following results : Ensure compliance with corporate information management and technology standards, guidelines and procedures for the CO technology environment. Support with the use of Quantum (UNDP’s implementation of ERP) functionality for improved business results and improved client services. Contribute to the business processes mapping and implementation of the internal standard operating procedures (SOPs). Provision of inputs to prepare results-oriented ICT workplans. Ensure effective functioning of the (CO) hardware and software packages, focusing on the achievement of the following results: Performance of key technical functions, including changing of hardware electronic components (disks, memory, network wiring, power sources, etc.) and routine repairs. Assistance in the installation of commercial and in-house developed software and related upgrades Assistance in upgrading patch and anti-virus programs on a timely basis. Monitoring of internet traffic, usage and performance on a frequent and regular basis. Support users in backing up and restoring their files, as well as in virus detection, removal and prevention. Organizing Video/Audio/Web Conferences Install, configure and troubleshooting O365 applications. Supports networks administration, focusing on the achievement of the following results Assistance in resolving network related issues and monitor network performance Responds to user queries regarding network access. Assistance in backup and restoration procedures for local drivers. Maintenance of backup logs. Assistance with organization of off-site storage of backups. Managing Cisco Meraki Network Provides administrative support, focusing on the achievement of the following results: Maintenance of an up-to-date inventory of software and hardware. Maintenance of a library of ICT related reference materials. Maintenance of the inventory and stock of supplies and spare parts in cooperation with the Procurement Unit. Extraction of data from various sources. Research and retrieval of data from internal and external sources; preparation of statistical charts, tables and reports as required. Provision of ICT support to key events. Facilitates Knowledge Building, Digital Literacy, And User Training Conduct training and orientation sessions for staff on digital tools and responsible ICT practices. Develop and maintain user guides, FAQs, and internal knowledge resources to support self-service. Provide one-on-one coaching to staff, promoting digital inclusion and the effective use of collaborative tools such as SharePoint, Teams, and OneDrive. Contribute to the digital knowledge management efforts, including organizing shared drives and supporting internal information-sharing platforms. Participation and assistance in the organization of training for the CO staff on ICT issues. Sound contributions to knowledge networks and communities of practice. Supports Digital Transformation, Innovation, And Automation Support the rollout and adoption of innovative digital platforms and services aligned with UNDP’s global digital strategy. Assist in automating routine business processes using tools like Microsoft Power Apps, Power Automate, Power BI and SharePoint workflows. Participate in the testing and localization of global digital systems and tools to improve programme and operational efficiency. Contribute ideas to improve digital workflows, enhance staff engagement with technology, and foster a culture of innovation. The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization Institutional Arrangement [1] This will be a shared position through Common Services Account (CSA) of all UN Agencies located in the UN House and will report to UNDP’s Head of ICT. Reporting To: Head of ICT Support Unit (ICT Associate), UNDP India Reportees to this position (if applicable ): N/A [1] NPSA holders hired under a National implementation modality, remain under the administrative supervision of UNDP, even if daily supervision is ensured by the national counterpart. Competencies Core Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination Cross-Functional & Technical competencies Thematic Area Name Definition Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customers service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client’s upcoming needs and concerns. Information Management & Technology Network, Communication and Infrastructure Management Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premises infrastructure, and new technologies like IoT. Cisco CCIE CCNP or similar is desirable. Information Management & Technology IT Research and Development Regular following new technologies and technical trends, research the technologies that are applicable and beneficial to the organization and develop the systems Information Management & Technology IT Customer Support Ability to support l customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience. Knowledge of ISO 9001 desirable. ITIL certification or similar isdesirable Min. Education Requirements Secondary education is required. Or A university degree in Information Technology/Computer Science or equivalent field will be given due consideration, but it is not a requirement. Min. years of relevant work experience Minimum of 5 years (with secondary education) or 2 years (with bachelor’s degree) of relevant experience in Information Technology/Computer Science. Required skills Experience in office365 applications including SharePoint & Microsoft Power platform. Experience in organizing online web conferences e.g. Zoom, MS Teams, Cisco Webex etc. Experience in supporting application development on .net technology. Desired skills in addition to the competencies covered in the Competencies section Exposure to Power Apps, Power Automate & Power BI Exposure to app development on .net Experience of working with international organizations including the UN Required Language(s) Fluency in English and Hindi is required. Professional Certificates N.A. Remuneration starting at INR 8,89,418.16 (Annual) / INR 74,118.18 (Monthly) as per the scale depending on qualifications and experience. The remuneration is excluding 8.33% pension amount paid over and above the salary Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert. Similar Jobs Show more Show less

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact As Proposal Assistant you will provide ownership of the end-to-end opportunity, working with Subject Matter Experts to develop value propositions that position to win work You own the quality and presentation of our submissions and work with the teams to determine the best approach and style of response The working environment is fast paced, and it is essential to have the ability to balance technical and commercial differentiation to support the Sales Lead in presenting the perfect balance that wins projects which fit our vision You are to be effective at bringing the ideas of others to market; have good judgment about which ideas and suggestions could work; and be able to coordinate the work winning and creative process of others as part of an opportunity team either in a lead or coordinator capacity Working with a high degree of autonomy, you have excellent communication skills and are comfortable with managing priorities and deadlines Highly developed soft skills relating to facilitation, conflict resolution, time management, and instilling an inclusive culture within the opportunity team are all of value Assertiveness and influencing skills ensure your success working with stakeholders in this high-pressured environment. In addition, an ability to work and train team members to use Microsoft, CRM Salesforce, SharePoint, and InDesign are all considered advantageous This is the perfect role for someone who enjoys leading proposal sessions and developing outstanding content Jacobs’ Relationship-Based Sales methodology – Champion and lead the implementation of our Relationship-Based Sales (RBS) methodology – especially in Middle Game and End Game for Tier 1 & 2 pursuits. - Apply best practice RBS process to pursuits. Work with Sales Leads and Capture Managers/ Operations to develop B&P estimate, gain approval, regularly monitor B&P spending, and report any significant variances of the specific opportunities. SOX and ISO certification compliance for the entire proposal is adhered too as it related to the RBS/sales process as part of the opportunity close-out Particularly in relation to governance and recording of Bid/No Bid decisions, Green Reviews, and Sales to Operations handover. Develop understanding in review of client terms & conditions, pricing strategies and Jacobs’ financial metrics Work within core Sales Systems and Tools (e.g. CSP, SharePoint and Knowledge Centre). Sales and Marketing Materials & Knowledge Develop and maintain qualification materials including project descriptions, experience matrices/overviews, safety and quality statistics, capability statements. Work with Operations to capture and develop performance proofs and client testimonials relevant to the opportunity/proposals Collaborate with Sales Lead and Capture Manager/ Operations in developing distinctive value propositions that enhance our customers’ competitive position relating to Opening Game Share sales materials, information, knowledge, and best practices with other Sales Operations team members company wide Jacobs’ Brand Representative Lead by example, be proactive in ensuring health and safety of opportunity team throughout Be an advocate of our BeyondZero culture and company values. Lead compliance with our Corporate Identity Program and client confidentiality requirements for all sales documents relating to the opportunity/proposals Provide support to Global Sales e.g., timely preparation of press releases, providing input to our Annual Report, and support of Global Sales initiatives as appropriate Champion Jacobs brand, including working within Brand Guidelines for visual identity and brand voice Opening Game/ Market & Account Strategy - Partner with Market Sales Director, Head of Sector and S&T in key Opening Game activities, e.g. client, competitor & market research, development of Market Roadmaps. Support Sales Leads and Client Account Managers (CAMs) in key Opening Game activities, e.g. client, competitor and market research, development of documented Core Client Strategies, participation in 101s, development of Executive Summaries and White Papers For the industry sectors pursued by your team, develop an understanding of our corporate, regional, and office qualifications including technical, managerial, commercial and competitive strengths that differentiate Jacobs in the marketplace Leverage global network to identify & convey Jacobs’ unique capabilities & resources. Collaborate with S&T and Outside Sales to develop Capability Statements and White Papers. – Client Go / No Go and Account Reviews and Focus Windows as required Conduct/ facilitate 101 meetings for key accounts, in partnership with outside Sales. Middle Game (Opportunities) Organise, direct, and motivate a multidiscipline opportunity team to develop Middle Game win plans and strategic sales actions and deliverables, or stimulate the assignment of teams for assigned opportunities Actively initiate and partner with sales leads, CAMs and Capture Managers to develop and implement Middle Game action plan, e.g. document due diligence in project brief, develop Win Plan (G to VP), SWOT analysis, and Executive Summary, conduct initiate Go/No Go and strategy review, and identify delivery team. Actively work with Sales and Operations to develop, implement and monitor Middle Game actions, using Client Success Platform (CSP) [Salesforce] & SharePoint. - Conduct Opportunity Go/No Go and strategy reviews in CSP. - Develop Win Plan (Gaps to Value Proposition), SWOT analysis, and Executive Summary Identify execution/delivery teams, coach and support them in the win strategy Challenge concepts, solutions and assumptions in constructive ways to truly differentiate and develop unique value propositions. End Game (Bids & Proposals) Arrange or lead the planning and of all elements of End Game, e.g. analyse client request, develop response plan (B&P budget, response team, compliance check-list, response outline, schedule), initiate Go/No Go, conduct Pink Team, conduct kick-off meeting, manage and work with team to develop response sections, refine Executive Summary, conduct in-progress reviews, prepare Red Team package, incorporate Red Team input, schedule Pricing Reviews, ensure on-time delivery of response Champion use of Client Success Platform (CSP) for approvals & linked SharePoint for End Game document collaboration Analyse client requests & develop response plan (B&P budget, response team, compliance checklist, writing plan, response outline, schedule) When leading an opportunity; initiate Opportunity Bid/No-Bid meetings, conduct Pink Teams, conduct kick-off meetings and record all approvals in CSP, or else check compliance of opportunities assigned to you When leading an opportunity, manage and work with team to develop response sections, especially value propositions and Executive Summaries or else check compliance of opportunities When leading an opportunity conduct in-progress reviews, prepare Red Team package, incorporate Red Team input, Schedule Pricing Reviews. Conduct and record approvals in CSP or else check compliance of opportunities /proposals Ensure on-time delivery of any response within the assigned opportunity. - Support or check if the opportunity close out processes after submission including collaboration with knowledge management is completed. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Here's what you'll need Solution-selling strategy development Writing skills Marketing/sales coordination Facilitation, influencing and group process Opportunity/ bid / proposal management Business acumen Time management and task coordination Influencing stakeholders Show more Show less

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: Role Overview As an Associate you will sit at the intersection of Tax Processing Services & Engagement Management activities. The expectation is to support and process the Tax return, e-filing requirements along with driving few key project management activities. Quality review and governance check of the work deliverables of the junior resources. Experience & Education 1-3 years of administrative or project-coordination experience in a professional-services, US Taxation/consulting environment. Graduation/Post Graduation degree in Business Accounting/ Administration preferred Technical Competencies Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook). Ability to learn and use CCH®, GoSystem®, OIT, DocuSign®, SharePoint, Adobe Pro, and other firm platforms quickly. Working knowledge of financial and accounting terminology is a plus. Core Skills & Attributes Strong written and verbal communication; proven client-service mindset. Responsible for maintaining high standards of accuracy and quality through strong attention to detail, ensuring all deliverables meet/exceed established guidelines and requirements. Proactive Planning, multitasking and deadline-driven execution; sound judgment and problem-solving. Agile, high-energy and dependable—ability to handle confidential data and peak-season requirements. Willingness to work flexible hours and travel occasionally for trainings or meetings depending on the requirement. Key Responsibilities Tax Processing Support Services (Hands-on Delivery, Quality Review & Governance Check) Prepare & Review Merge & E-File Returns & Extensions Electronically assemble business, individual, trust and other returns, conduct final quality reviews and transmit returns or extensions via e-file using the appropriate tax software. Source-Document Automation Autoflow / outsource individual & trust documents into firm apps, flag exceptions. Digital Signature Management Create and submit DocuSign Envelopes. PDF Creation & Editing Combine, bookmark, secure and format deliverables. Any additional adhoc activities Engagement Management (Hands-on Delivery, Quality Review & Governance Check) Project Planning/Run Project Planning, Managing the meeting agenda, sharing MOMs, tracking actions to closure. Workflow & Risk Monitoring Monitoring & Tracking status & Analysis on Smart sheets project plans, flag bottlenecks, present potential mitigation plan. Stakeholder Communication Compile weekly dashboards; run stand-ups with respective stakeholders and teams. Process Improvement Document SOPs, pilot checklists, propose automation. Training & Mentorship Deliver software/process walk-throughs; coach junior staff on priorities, time-management, stakeholder management. Plus Factor Skills – Software Trainer Design and deliver bite-sized sessions on CCH, GoSystem, OIT, DocuSign, SharePoint and Office tips & tricks. Change-Management Champion Guide teams through new workflows and systems; collect feedback and refine roll-outs. Mentorship Provide day-to-day guidance, constructive feedback, and career support to less-experienced colleagues. We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. Our Benefits: At Crowe, we know that great people are what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe: Crowe Horwath IT Services Private Ltd. is a wholly owned subsidiary of Crowe LLP (U.S.A.), a public accounting, consulting and technology firm with offices around the world. Crowe LLP is an independent member firm of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory firms in more than 130 countries around the world. Crowe does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge. Show more Show less

About This Role This role sits within Preqin, a part of BlackRock. Preqin plays a key role in how we are revolutionizing private markets data and technology for clients globally, complementing our existing Aladdin technology platform to deliver investment solutions for the whole portfolio. You will be joining the world’s leading data and insights provider for the alternatives assets industry. We empower the finance community with comprehensive data and expert insights so they can make faster and smarter investment decisions with precision and confidence. We are a forward-thinking company and strive to make an impact by enabling our customers to envision future possibilities, invest in ideas and infrastructure that build strong communities. Job Overview The Data Management team is responsible for ensuring that Preqin’s coverage of the alternative assets industry is accurate, up to date and comprehensive. As an Analyst, your primary focus will be on the data processing and quality assurance of public data. You will report into the Data Management Lead, and work in close collaboration with a global team of data management specialists to research, analyze, and curate public data delivered to Preqin’s clients. Role Responsibilities Acquire, update and maintain high-quality alternatives data using various internal tools and software Conduct in-depth web-based research to collect data relating to firm, fund, and transaction activity in the alternative asset universe Update Preqin’s databases with key financial information, statistics, and analysis on which our clients depend on Work on complex data projects related to data quality, process re-engineering and workflow optimization Develop subject matter expertise to enhance our data offering to clients. Work with stakeholders across various business units to further develop our data product offering What We Are Looking For You have a bachelor’s degree in finance, Accounting, Business or Engineering You have 6 months of relevant experience You have a keen interest in finance and knowledge of financial markets You are fluent in English and have excellent writing and communication skills You have experience using Microsoft tools such as Excel, Sharepoint, and Office 365 An interest and understanding of the alternative assets industry #EarlyCareers Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law. Show more Show less

We're hiring a Business Applications Analyst with 2+ YOE in SharePoint Online, Power Apps, Power Automate, and Power BI. Drive enterprise digital solutions, internal portals, and large-scale IT campaigns. JD: https://tinyurl.com/SharePointJD

Position: Senior SharePoint Developer Location: Hyderabad, India Duration: Full Time Rate: $ Open/Year Work Hours:2.00 PM IST to 12.30 AM IST Job Summary: A Senior SharePoint Developer is responsible for designing, developing, and maintaining enterprise-level SharePoint solutions that enhance collaboration, automate workflows, and improve business efficiency. This role requires a deep, knowledge of SharePoint Online, SharePoint Server, Power Platform, and Microsoft 365 services Job Duties: Delivers new features by designing, developing and maintaining components for reuse on the SharePoint platform. Assists in defining, designing, and developing complex workflows for use in the platform. Develops Forms, web parts, and other code required to implement a SharePoint solution. Delivers solutions from business requirements to technical design to final product. Mapping functions and features of a solution to the Microsoft SharePoint program. Documents efforts by providing well-formed, readable code, design documentation, and project documentation as needed. Upholds company vision by ensuring compliance with Exeters policies & procedures, safety, state and federal laws, regulations and standards. Proficient in using Power Automate to automate workflows and streamline business processes. Design and develop custom SharePoint solutions using SharePoint Framework (SPFx), PowerShell, and .NET. Customize SharePoint sites, lists, libraries, workflows, and web parts. Migrate content and solutions from legacy SharePoint versions to SharePoint Online. Integrate SharePoint with Microsoft 365 tools (Power Automate, Power Apps, Teams, etc.). Other duties as assigned. Work Experience: Ten (10)+ years of designing and delivering SharePoint / .Net / SQL Server / Web Applications. Strong background in C#, JavaScript, TypeScript, HTML/CSS, and REST APIs. Experience with Power Platform (Power Automate, Power Apps, Power BI). Familiarity with Azure services, Active Directory, and Microsoft Graph API. Experience in Agile/Scrum environments and DevOps practices is a plus. Working knowledge of software design and enterprise architecture patterns. Working knowledge of Microsoft Stack technologies: SQL Server – T-SQL scripting, Stored Procedures .Net 4.x / EntityFramework 6 / WebAPI Javascript / AngularJS / CSS / HTML5 Strong analytical skills and the ability to solve challenging problems in an efficient, maintainable, and flexible way. Familiar with Visual Studio, SQL Manager, TFS Familiar with Agile project methodology Strong verbal and written communication skills. Excellent communication Skills please send me the following details resume in word format and the best time to reach you to discuss about this opportunity : Name in Full: Contact Details: Email ID: Current Location: Relocation: Availability for the Job/Notice Period: Previous CTC/Salary: Expected CTC/Salary: LinkedIn Profile: Skype ID: Best time to reach: Please do reply all to anandirti@gmail.com

Job Title: Solutions Architect Type: Full-Time Location - Sec 63 Noida Salary: Best in Market About the Role:- We are building a Microsoft-focused IT consulting firm serving SMB clients across cloud solutions, cybersecurity, and digital transformation. We are seeking a client-facing, hands-on Solutions Architect who will not only design and deliver technical solutions but also lead projects and manage technical teams . This is a dual-role opportunity: youll be the lead technical consultant on client calls and pre-sales discussions, and also the technical delivery lead , responsible for creating roadmaps and ensuring successful execution using internal and external resources. Prior experience leading technical teams and projects is a must. Key Responsibilities:- Client-Facing & Business Consulting Join client discovery meetings with the sales team to identify pain points and technical needs. Present technical solutions clearly to both technical and non-technical stakeholders. Collaborate with sales on developing SOWs, proposals, and solution estimates. Build and maintain long-term relationships as the trusted technical advisor. Solution Architecture & Delivery Leadership Design and deploy Microsoft-based solutions, including Azure infrastructure, SharePoint, Intune, MFA, and Office 365. Conduct cybersecurity assessments and penetration tests; implement Microsoft Defender and Azure Security Center. Plan and lead seamless Office 365 migrations with strong emphasis on user experience and uptime. Lead technical project teams , allocate tasks, and oversee execution from kickoff through post-implementation. Develop and maintain project roadmaps , timelines, and delivery milestones aligned with client goals. Be hands-on when needed and help resolve complex issues directly or by guiding team members. Build and manage a trusted network of independent technical experts for flexible delivery capacity. Documentation & Continuous Improvement Produce architecture diagrams, SOWs, security reports, test results, and audit-ready deliverables. Stay up to date with Microsoft technologies and bring new ideas to evolve our offerings. Qualifications:- Education Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). Required Experience:- Minimum 2+ years leading technical teams and IT projects from planning through executionthis is mandatory . 5+ years in solution architecture or IT consulting, with hands-on Microsoft ecosystem experience. Proven success in Azure (IaaS/PaaS), Intune, SharePoint, MFA, and Office 365 migrations. Experience conducting penetration tests and implementing security/compliance frameworks (HIPAA, CMMC, etc.). Previous experience working in or with an IT consulting or managed services firm. Certifications (Preferred):- Microsoft Certified: Azure Solutions Architect Expert Microsoft 365 Certified: Enterprise Administrator Expert CEH / OSCP / CISSP / CompTIA Security+ Skills:- Strong leadership and team coordination experience. Ability to translate technical requirements into business-focused solutions. Excellent communicationclear, confident, and able to represent the company to executive-level stakeholders. Proficient with project management tools (Jira, MS Project, Asana, etc.). Capable of independently managing project delivery and motivating technical contributors. Nice to Have:- A strong network of IT professionals and contractors for rapid scaling. Experience with SMB clients in regulated industries (healthcare, finance, etc.) Who You Are:- A natural team leader with strong client-facing presence. A technical expert who thrives in a fast-paced, high-responsibility role. A builder , excited about contributing to the foundation of a growing consulting firm. To speed up processing, you might also send a copy of your profile along with a brief write-up supporting your case to :- vinod@apetanco.com, rajni@apetan.com , riya@apetan.com

Job Title: Automations & Professional Services Engineer Location: Remote (LATAM) Employment Type: Full-Time Working Hours: 9-5pm EST About The Company We are a Resilience Service Provider (RSP) on a mission to protect organizations from ransomware, data breaches, and other threats through a full suite of cybersecurity, IT, and automation services. Our clients—ranging from internal IT teams to cybersecurity partners and businesses of all sizes—rely on us to keep them resilient in the face of evolving digital risks. Role Overview We are seeking a highly technical and business-savvy RPA and Professional Services Engineer to join our growing Automations and Centralized Services Team. This role is hybrid in nature, combining client-facing consulting with technical engineering . You will work with small to mid-sized organizations to modernize their IT environments, automate business processes, and integrate AI solutions. The ideal candidate will have strong experience in cloud environments (like Azure and M365), RPA/low-code tools , and Python , with a deep understanding of JSON, SQL , and business workflows. You should be a “T-shaped” professional: strong in your technical depth but able to understand and communicate across other areas of the business. Key Responsibilities Client-Facing Cloud Engineering (Professional Services) – 50% Lead and support migrations from on-prem to cloud environments (e.g., Azure, SharePoint 365). Perform “lift-and-shift” cloud transitions including VM and SaaS onboarding. Integrate SaaS/PaaS platforms using tools like Make.com (Integromat), Power Automate, etc. Interface with client stakeholders to gather requirements and develop solutions. Support onboarding of business-critical tools and applications into secure, resilient environments. RPA & AI-Driven Business Automation – 50% Build low-code/no-code RPA workflows for business process automation. Create custom automations using Python (and optionally Java). Manipulate and transform data using JSON and SQL, and connect APIs across platforms. Engineer AI-assisted workflows using prompt engineering and available AI tools. Define architecture and hand-off points between automation, human input, and AI agents. Document requirements, build process flows, and present outcomes to both technical and non-technical stakeholders. Required Qualifications 3+ years of experience in automation engineering, RPA, or cloud infrastructure. Proficient in Python, with ability to write robust automation scripts. Experience working with JSON, SQL, and API integrations. Prior hands-on experience with RPA platforms (e.g., Make.com, UiPath, Power Automate, Zapier). Strong knowledge of Microsoft 365, Azure, and SharePoint Online. Demonstrated ability to lead client projects from discovery to delivery. Familiarity with prompt engineering and leveraging AI tools in workflow automation. Strong communication and consulting skills; comfortable gathering requirements and educating clients. Preferred Qualifications Experience with Java or other backend languages. Business operations or IT service experience. Security background or familiarity with resilient infrastructure practices. Previous experience working at an MSP, consulting firm, or B2B SaaS company. Show more Show less

Job Title: Team Lead, Client Servicing Experience: 8-10 years Location: Gurugram Position type: Full time Timing: 1pm – 10pm (IST) Role Description The Team Lead, Client Servicing will be responsible for coordinating and optimizing content management workflow processes for JLL websites. The lead will also collaborate cross-functionally with teams such as Design, Digital, and Content to ensure efficient website operations and a seamless user experience. This role is ideal for someone who thrives in managing complex workflows, improving processes, and ensuring the smooth operation of large-scale websites within a digital marketing framework. Responsibilities Oversee content updates and ensure timely delivery across websites using CMS (e.g., WordPress, Adobe Experience Manager, SharePoint). Establish, document, and improve processes for content approval, and deployment to enhance efficiency. Monitoring the volume and bandwidth of team members to ensure resources are effectively utilized. Observing the trend and developing projecting models to anticipate future workload demands and plan accordingly. Analyse existing website publishing processes to identify inefficiencies, redundancies and streamline workflows, and improve efficiency. Develop and maintain detailed documentation for workflows, processes, and SOPs. Act as the POC for website updates, resolving workflow and operational bottlenecks. Sharing regular updates and reports on workflow performance, resource utilization, and project progress. Manage stakeholder expectations, ensuring that deliverables meet timelines and quality standards. Address operational issues as they arise and implement corrective actions to prevent reoccurrence. Identify skill gaps within the team and arrange for necessary training or upskilling. Prepare contingency plans to manage workflow disruptions effectively. Setting up new reports and dashboards and leveraging these tools to support data-driven decision-making Skills Required Applications/Tools: Adobe Workfront, JIRA or any project management tools experience Understanding of and exposure to Content Management Systems (e.g., AEM, WordPress, SharePoint, or similar) 8-10 years of professional experience in in digital marketing operations, multi-website management Excellent leadership, organizational, and communication skills. Ability to prioritize tasks, solve problems efficiently, and manage multiple projects simultaneously Employee specification Educational qualification: Graduates/Post graduates from any field Show more Show less

AI Tech Lead to spearhead the architecture, development, deployment of advanced enterprise AI solutions built on the Microsoft Azure ecosystem, leveraging Azure Foundry, Vector Databases, and Graph-based Retrieval-Augmented Generation(Graph RAG). Required Candidate profile This strategic role involves leading the full-stack AI development—connecting SharePoint, SQL, custom application layers—to build intelligent bots, real-time decision systems, and AI transformation

Design, develop, and maintain SharePoint solutions using PowerShell and SPFx with React o Customize SharePoint sites to meet business requirements, including workflows, Apps and site templates. o Work closely with stakeholders to gather requirements and provide technical solutions. o Collaborate with cross-functional teams to ensure successful project delivery. o Provide technical support and troubleshooting for SharePoint-related issues. o Ensure timely resolution of problems and maintain high availability of SharePoint services o 5+ years of experience in SharePoint development and customization. o Proficiency in SPFx, React, Power platform, Microsoft Copilot and GIT Hub. o Strong understanding of SharePoint architecture and Microsoft 365 services. o Experience with multi-agent frameworks, cloud integration and deployment. o Excellent problem-solving and analytical skills. o Strong communication and teamwork abilities. Mandatory skills SharePoint On premise Online, SPFX, Power Platform, Microsoft CoPilot, PowerShell scripting Desired/ Secondary skills HTML,CSS, JavaScript, React, GIT Hub Domain Pharma

B.Sc./ B.Tech/ BCA Relevant Yrs. of experience Minimum 2 yrs of Power platform Power Automate Mandatory skills Power Automate /Power Apps with various integration experience ADO, JIRA, Cloud platforms, Sharepoint Strong communication skills Desired skills Technical expertise with Power Automate, Requirements gathering MS-Excel, JIRA, Azure DevOps

As an Software Developer at IBM you will harness the power of data to unveil captivating stories and intricate patterns. You'll contribute to data gathering, storage, and both batch and real-time processing. Collaborating closely with diverse teams, you'll play an important role in deciding the most suitable data management systems and identifying the crucial data required for insightful analysis. As a Data Engineer, you'll tackle obstacles related to database integration and untangle complex, unstructured data sets. In this role, your responsibilities may include: Implementing and validating predictive models as well as creating and maintain statistical models with a focus on big data, incorporating a variety of statistical and machine learning techniques Designing and implementing various enterprise search applications such as Elasticsearch and Splunk for client requirements Work in an Agile, collaborative environment, partnering with other scientists, engineers, consultants and database administrators of all backgrounds and disciplines to bring analytical rigor and statistical methods to the challenges of predicting behaviors. Build teams or writing programs to cleanse and integrate data in an efficient and reusable manner, developing predictive or prescriptive models, and evaluating modeling results. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Very good experience on Continuous Flow Graph tool used for point based development Design, develop, and maintain ETL processes using Ab Initio tools. Write, test, and deploy Ab Initio graphs, scripts, and other necessary components. Troubleshoot and resolve data processing issues and improve performance Data Integration: Extract, transform, and load data from various sources into data warehouses, operational data stores, or other target systems. Work with different data formats, including structured, semi-structured, and unstructured data. Preferred technical and professional experience You thrive on teamwork and have excellent verbal and written communication skills. Ability to communicate with internal and external clients to understand and define business needs, providing analytical solutions Ability to communicate results to technical and non-technical audiences

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Associate Analyst/Analyst, Risk Management This role requires the candidate to execute globally defined processes built in accordance with the EY Global (EYG) Independence policies aimed towards safeguarding EY as an Independent auditor. These services are provided to EY country practices across globe enabling them to take decisions on new client acceptances and/or continuances. The Opportunity Risk Management Services (RMS) is an internal function within EY GDS (Global Delivery services), responsible for protecting the organization from the risks that may arise from its professional practice. We work closely with all parts of the organization to identify and manage risks, providing coordinated advice and assistance on suite of services like Independence, Conflicts, Compliance, regulatory, policy and security issues as well as dealing with claims and queries regarding ethics. Formed in 2007, the RMS team is growing rapidly as a Center of Excellence for all standardized quality/compliance related activities. This role will be part of the largest sub-service functions, i.e., Independence within Risk Management Services (RMS) responsible for assisting client-serving teams in maintaining EY’s Independence for its existing and prospective audit/non-audit clients. Auditor Independence is a regulatory requirement that aims to create an ‘arm’s length’ distance between the Accounting Firm, its client serving employees and EY’s audit clients. This is done to ensure that that EY Member Practices and their professionals should be (in fact) and should appear to be (in appearance) free from interests that might be regarded as being incompatible with objectivity, integrity, and impartiality of the audit. RMS Independence team is currently 950+ people strong, operating from 3 countries and 5 centre’s: India (Gurugram, Kochi, Bengaluru), Poland (Wroclaw), Philippines (Manila). The team is closely integrated with Global Independence and has been involved in development of key Independence processes. The role offers opportunities to work in a dynamic, growth-focused environment, with an objective of protecting EY’s reputation as an independent auditor, by providing support on niche profiles to EY member firm practices. It also involves close collaboration with global teams and stakeholders to strengthen the compliance framework and foster a mindset of continuous improvement and client enablement. Key Responsibilities An associate analyst in the team will be primarily responsible to develop working knowledge of firm level Independence concepts. The individual will be performing work procedures as laid down in the EYG Independence policies along with attaining hands-on experience in research/analysis and making updates post review by project managers to various EY tools and databases, thereby helping client serving/audit teams in mitigating independence-related risk. In this role, candidate will be required to perform a review of submissions of documents/ requests from client serving teams to evaluate completeness, accuracy, of requests raised and perform reconciliation, research and analysis of information with various EY Independence and finance tools to update these systems with accurate information. The individual will be required to communicate with project managers and team members from audit/pursuit teams to perform follow ups for responses and completion of procedures. Technical expertise Build good understanding and ability to interpret client’s company structure, applicability of different entity attributes and relationships in accordance with audit client and affiliate definition as per EYG Independence policy. Build working knowledge of different internal Independence and financial tools and systems. Ability to comprehend interdependencies between systems to identify and fix discrepancies and bringing information in sync. Conduct secondary research using internal and external databases. Perform reconciliation, research and draft recommendations for review by project managers as part of the procedures. Actively participate in knowledge calibration sessions by asking relevant questions and highlight any process understanding gaps timely. Understand and work towards meeting and exceeding the defined individual KPIs for the role. Skills and attributes for success Display responsiveness by acknowledging emails and messages timely. Ability to work with an inclusive mindset. Must possess a client- centric and enablement mindset. Possess strong communication and inter-personal skills. Prioritize tasks and manage time effectively to meet client expectations without compromising on quality or deadlines and keeping others informed of status and activities. Uphold the highest standards of ethics, integrity, and values. Understanding of existing technologies and willingness to adapt to new digital tools to enhance efficiency. To Qualify for the Role, You Must Have Graduate/Masters/Post-graduate degree (preferably in Finance domain) from a reputed institution. 0 – 1 year of experience in research and analysis in a professional services firm. Candidates with exposure of handing client interaction would be preferred. Well-developed analytical, interpersonal, and communication (both verbal and written) skills in English Basic understanding of type of company structures, Ownership structures, awareness of auditor Independence and basic risk management concepts . Technologies and Tools Intermediate level of knowledge in MS Office (Outlook, MS Word, MS Excel, SharePoint etc.) What You Can Look Forward To A team of people with technical experience, business acumen and enthusiasm to learn new things in this fast-moving environment. A team of professionals driven by growth and client enablement mindset, while safeguarding EY’s brand name. A team that runs on foundational values of trust, respect, integrity and teaming. A team that functions with One-Team mindset and values diversity and inclusiveness. Opportunities to work with Global teams and stakeholders on strengthening the compliance framework. A team that thrives on continuous improvement and bringing in efficiencies to processes. What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland, and the UK – with teams from all EY service lines, geographies, and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching, and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

SUMMARY Position: SharePoint Developer Location: Pune Experience: 4 years of relevant experience in SharePoint Development We are in search of a SharePoint Migration Expert to oversee the seamless transition from SharePoint on-premises to SharePoint Online. The ideal candidate will possess strong technical skills in SharePoint, M365, migration tools, PowerShell, and exceptional project coordination abilities. Key responsibilities include planning and executing the migration, assessing environments, creating migration roadmaps, troubleshooting migration issues, and providing post-migration support. The candidate should also be proficient in configuring SharePoint Online environments and documenting processes and timelines. Key Responsibilities: Plan and execute migration from SharePoint on-premises to SharePoint Online Assess environments, create migration roadmaps, and lead end-to-end migration activities Use migration tools like Sharegate or Microsoft native migration solutions Assess deprecated features and develop a comprehensive migration and modernization plan Troubleshoot migration issues related to customizations, workflows, permissions, and integrations Configure SharePoint Online environments post-migration Document processes, timelines, and provide user training and post-migration support Requirements Proven expertise in SharePoint migrations (on-premises to Online) Strong knowledge of SharePoint architecture, permissions, and content management Hands-on experience with migration tools and PowerShell scripting Understanding of Microsoft 365 ecosystem, including Teams, OneDrive, and Power Platform Excellent troubleshooting, documentation, communication, and project management skills Education & Experience: Bachelor’s degree in computer science, IT, or related field (master’s preferred) 4+ years of SharePoint administration/consulting experience; minimum 2 years focused on migrations Relevant Microsoft Certifications preferred (e.g., Microsoft 365 Certified) Knowledge, Skills & Abilities: 4+ years of experience in Enterprise Application development Designing, coding, and implementing scalable SharePoint applications Extensive knowledge of C#, ASP.NET, and .NET Frameworks Familiarity with JavaScript, HTML5, CSS, Rest API, XML, jQuery, SQL Server, and Web Services Deep knowledge of SharePoint architecture and associated Microsoft 365 services Expertise in modern SharePoint Online features Knowledge of Active Directory, Azure AD, and Identity/Authentication mechanisms Proficiency in PowerShell scripting, JSON, and SPFX Problem-solving skills and ability to work independently Strong organizational and documentation

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Title: Learning Deployment Specialist Job Summary: L&D VTH is a core service line within the Global Delivery Services organization, providing multiple HR and learning related support services including Recruitment support, Onboarding support, People Data Administration, Learning Administration, Cross Border Travel, Global Mobility and Performance Management support to EY member firms. L&D VTH supports Europe West (EW) as part of the extended Region Learning team. It is fully integrated with onshore colleagues, participating in meetings, projects and planning activities as part of one team and is aligned with the Learning Global Process Model and initiates learning processes via existing workflow (SNOW intake forms) for execution by CAT and DAT teams. The person selected for this role will be in the rank of a Senior Associate and responsible for the deployment of multiple courses within one or more curriculum for EY Italy working alongside the Senior Deployment specialist and/or Learning Program Manager. The Associate needs to provide oversight of Learning administration activities and reports on course feedback. Applications Used: SuccessFactors (Learning Management System), Service-Now Essential Functions of the Job: Responsibilities: Build initial course Scheduling Offering for review Submit Schedule Offerings requests in order to publish content in SuccessFactors Support the end-to-end execution of Learning course deployment plans, including conference and event management Monitoring of participant nominations working alongside the Italian Team Management of learner cancellations, no shows and missed sessions, including reminders to participants Prepare facilitators for delivery of learning courses (logistics) and support in the management of facilitators Manage and maintain SharePoint sites and maintain content relevancy for SL: program or course including joining instructions (if required), learner, facilitator information, material Support the hosting and production of online modules, webcasts and virtual learning projects Monitor and analysis of reports: credit report, Nasba report, evaluation feedback etc Contribute to other activities or projects across the wider Talent Development function Ensure CE credits awarded to Learning participants and instructors where applicable Build and maintain close working relationships with EY Italy Learning team Knowledge and Skills Requirements: Understanding of EY and EY Talent Stakeholder management Strong IT skills – Microsoft Office 365 suite – Teams, Excel, PowerBI, PowerPoint, Word, Outlook, SharePoint, etc Data Analytics and Monitoring competencies also for SQM support Data Visualization: Excel (focus on analysis and pivot tables), PowerBI dashboards Strong written and oral communication skills and ability to work effectively with multiple stakeholders across the organisation at all levels. Nice to have: proficiency in Italian. Strong team worker, with enthusiastic, can-do approach, with ability to coordinate and work as ‘one team’ Drive and deliver quality services and products to Talent Ability to learn new processes and skills quickly Proactive problem solver with solutions mindset Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements Job Requirements: Education: Master’s / Bachelor’s degree in Statics, Math, IT or related discipline. Experience: Minimum of 3-6 years of experience Significant experience of working in HR in professional services or corporate environment Experience of working in Learning and development is desired Working in international and diverse environments EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Position Title: Project Manager – Information Technology Location: Q City, Hyderabad (5 Days a Week – On-site) Department: Project Management / IT Reports To: Head of IT / Program Director Role Summary: We are seeking a results-driven Project Manager to lead and deliver complex IT and ERP projects across the enterprise. The role involves planning, overseeing, and ensuring the timely and cost-effective execution of cross-functional initiatives that align with both business and technical goals. The ideal candidate will be experienced in managing the full project lifecycle, have strong knowledge of ERP systems , and demonstrate leadership, agility, and communication excellence in dynamic environments. Key Responsibilities: Understand key customer and stakeholder objectives, success metrics, and technical goals, including ERP transformation outcomes . Define project scope, timelines, deliverables, and success criteria for IT and ERP implementations or upgrades . Align cross-functional teams, vendors, and partners (including ERP consultants) to ensure successful project execution. Manage project pipeline, backlog, resource allocation, and prioritization in collaboration with leadership. Support ERP vendor coordination , license management, and integration planning. Develop and manage budgets based on scope, including cost projections for ERP systems and third-party tools. Create and maintain detailed project schedules and work plans using tools such as Microsoft Project and Jira. Provide timely and transparent project updates to stakeholders, including progress reports, strategic changes, and risk logs. Ensure adherence to SDLC and ERP implementation best practices , including data migration, testing, and user training. Drive continuous improvement by evaluating project outcomes and cross-functional team performance. Maintain comprehensive documentation including workflows, key project decisions, ERP configurations, and milestone achievements for audit and transparency. Job : 8 to 10 years of proven experience delivering complex technology and ERP projects . Strong expertise in Agile, Waterfall, and Hybrid methodologies. Hands-on experience managing ERP implementations or integrations (e.g., SAP, Oracle, Microsoft Dynamics, etc.). Proficiency with Microsoft Project, Office Suite, SharePoint, OneNote , and ERP project tools . Prior experience working within a Project Management Office (PMO) structure. Demonstrated leadership in cross-functional and matrixed team environments, including offshore coordination. Strong communication, conflict resolution, and stakeholder management capabilities. Skilled in project planning, risk mitigation, change management , and budget control . Ability to adapt PM and SDLC methodologies to varied project needs, including those related to enterprise systems . Technically adept in understanding systems architecture, ERP data models , and contributing to solution design. Bachelor’s degree in Computer Science, Engineering , or equivalent experience in enterprise systems management . Preferred Qualifications: PMP (Project Management Professional) certification. Certified Scrum Master (CSM) with 2–5 years of hands-on experience in Agile projects. 2–5 years of experience with Atlassian tools – Jira and Confluence. Experience working with ERP systems like SAP, Oracle, Dynamics 365, etc. ITIL Foundation certification is a plus.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Title: Learning Deployment Specialist Job Summary: L&D VTH is a core service line within the Global Delivery Services organization, providing multiple HR and learning related support services including Recruitment support, Onboarding support, People Data Administration, Learning Administration, Cross Border Travel, Global Mobility and Performance Management support to EY member firms. L&D VTH supports Europe West (EW) as part of the extended Region Learning team. It is fully integrated with onshore colleagues, participating in meetings, projects and planning activities as part of one team and is aligned with the Learning Global Process Model and initiates learning processes via existing workflow (SNOW intake forms) for execution by CAT and DAT teams. The person selected for this role will be in the rank of a Senior Associate and responsible for the deployment of multiple courses within one or more curriculum for EY Italy working alongside the Senior Deployment specialist and/or Learning Program Manager. The Associate needs to provide oversight of Learning administration activities and reports on course feedback. Applications Used: SuccessFactors (Learning Management System), Service-Now Essential Functions of the Job: Responsibilities: Build initial course Scheduling Offering for review Submit Schedule Offerings requests in order to publish content in SuccessFactors Support the end-to-end execution of Learning course deployment plans, including conference and event management Monitoring of participant nominations working alongside the Italian Team Management of learner cancellations, no shows and missed sessions, including reminders to participants Prepare facilitators for delivery of learning courses (logistics) and support in the management of facilitators Manage and maintain SharePoint sites and maintain content relevancy for SL: program or course including joining instructions (if required), learner, facilitator information, material Support the hosting and production of online modules, webcasts and virtual learning projects Monitor and analysis of reports: credit report, Nasba report, evaluation feedback etc Contribute to other activities or projects across the wider Talent Development function Ensure CE credits awarded to Learning participants and instructors where applicable Build and maintain close working relationships with EY Italy Learning team Knowledge and Skills Requirements: Understanding of EY and EY Talent Stakeholder management Strong IT skills – Microsoft Office 365 suite – Teams, Excel, PowerBI, PowerPoint, Word, Outlook, SharePoint, etc Data Analytics and Monitoring competencies also for SQM support Data Visualization: Excel (focus on analysis and pivot tables), PowerBI dashboards Strong written and oral communication skills and ability to work effectively with multiple stakeholders across the organisation at all levels. Nice to have: proficiency in Italian. Strong team worker, with enthusiastic, can-do approach, with ability to coordinate and work as ‘one team’ Drive and deliver quality services and products to Talent Ability to learn new processes and skills quickly Proactive problem solver with solutions mindset Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements Job Requirements: Education: Master’s / Bachelor’s degree in Statics, Math, IT or related discipline. Experience: Minimum of 3-6 years of experience Significant experience of working in HR in professional services or corporate environment Experience of working in Learning and development is desired Working in international and diverse environments EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Company: Marsh Description: Marsh is seeking candidates for the following position based in the Mumbai, India office Lead Specialist - Research (ESG) As part of the Advisory team within the Knowledge Services function of MMGS, the candidate will support our colleagues in various international (non-US and Canada) regions on sales enablement projects, client deliverables, M&A assessments, and high-impact strategy engagements related to multiple advisory service areas including ESG, Cyber and Risk assessments among others. We will count on you to: Invest in understanding our business thoroughly Deliver high-impact research engagements projects commissioned by regional advisory teams High attention to detail in both research and creation of end products, with focus on producing insightful, well written outputs/ reports Maintain a regular stakeholder/project manager interaction for constant flow of information on delivery status, expectations, exceptions, process changes and new opportunities Develop strong relationships with colleagues and stakeholders through high quality project delivery, responsiveness, and agile and clear communication Contribute to process improvement of the team by making relevant recommendations and executing the process initiatives to enhance the efficiency and quality of overall delivery Drive and deliver high-impact advisory engagements. Incubate new research, data analytics and benchmarking capabilities, enable innovation, drive organization wide initiatives and expand the range of proprietary knowledge assets Utilize strong analytical skills and support on building solutions that is a combination of quantitative and qualitative inputs and techniques Leverage a solid understanding of business trends, issues, and concepts, to respond efficiently to complex research questions by delivering synthesized, actionable facts and insights to our consulting teams and clients Support on conducting in-depth market research to assess M&A considerations by evaluating financial data and performance metrics of companies Work with seniors by supporting and managing advisory projects for internal and external use What you need to have: Masters / Bachelors in Economics or Masters in Business Administration (MBA)/ Marketing or Finance related field Over 3 years of experience in strategy advisory, research (quantitative and qualitative /secondary) experience, at a leading Big 4s /professional services / consulting firm / Boutique firms Excellent interpersonal skills, adaptability, cross-functional vision, analytical and synthesis mindset, curiosity. Fluent spoken and written English is mandatory. Experience in consulting projects, M&A assessments and execution of high level / complex assignments Provide highly integrated research support. This will adhoc ESG research, including sustainability reports, sector/regulation updates, preparing slides, maintaining backups, etc. Proficiency in ESG frameworks, such as BRSR, SASB, GRI, TCFD, and ISSB would be preferred Deep understanding of global marketplace, key trends, economic and geo-political developments, technological developments, global supply chain, and key business and financial risks Strong ability to weave a story using multiple data points. Excellent analytical, quantitative and problem solving skills Exposure in building frameworks, drawing data driven insights and performing analysis aligned to the client deliverable focusing on sales engagement, markets, competitors, products and regulatory developments Strong understanding of strategy frameworks (PESTEL, Porters 5 forces, BCG Matrix, SWOT, etc.) and their applications in bringing out innovative insights Strong analytical, critical thinking, problem solving, storyboarding and report writing skills, and excellent communication skills verbal, writing, listening Advanced level of proficiency in MS Office - PowerPoint, Word, Excel, and SharePoint Extensive exposure of commercial databases such as S&P Cap IQ, Factiva, Global Data, A.M Best Insurance service etc. What makes you stand out Exposure to working in a global setting Knowledge/ exposure of global insurance markets, risk advisory, enterprise risk management or risk consulting space Familiarity with core statistical concepts e.g., correlation, regressions, significance values, etc. Exposure, experience in risk consulting related research or advisory verticals would be preferred Ability to take initiatives to strive for improvement in analytical techniques, processes and outputs Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSEMMC), is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businessesMarsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Train employees worldwide on our world-class products, technology, and processes. Utilize and implement digital tools, such as SharePoint, VideoBots, etc., to facilitate easy access to learning for employees. Collaborate with and support Subject Matter Experts (SMEs), gather inputs, and update training content as needed. Enhance learning through digital games, quizzes, etc., to accelerate knowledge acquisition. Drive innovation and introduce initiatives to enhance processes and practices. Must have Skills: 3 to 5 years of experience in a similar role A passion for training, and the ability to learn enterprise applications. Life & Pension Insurance Knowledge Advantage Excellent training skills for both classroom and online training sessions Experience in handling training for groups of 10-20 people on enterprise business applications of any domain insurance, banking, telecom, manufacturing etc. Experience in training or in usage of any insurance system (e.g. IDIT, Policy/Asia, Life/Asia, eBao, SAP, Genesys, Premia) is a plus. Good knowledge of business process of any domain insurance, banking, telecom, manufacturing etc. Knowledge in Insurance is a plus Independent worker with a presentable demeanour, excellent communication, and interpersonal skills. Ability to synthesize and communicate concepts quickly and accurately. Detail-oriented, adaptable, a team player, and self-managing in a fast-paced, high-energy environment.

Hello eager tech expert! To create a better future, you need to think outside the box. That’s why we at Siemens need innovators who aren’t afraid to push boundaries to join our diverse team of tech gurus. Got what it takesThen help us create a lasting, positive impact! We know that a business only thrives if our people are thriving. That’s why we always put our people first. At Digital Industries IT, we deliver powerful IT solutions for the organization, driving digitalization forward. With our work, we provide the technical foundation for innovations. In doing so, we impress with reliability and a high quality of results that enable Digital Industries to realize its full potential. You’ll break new ground by Champion Account Management Be adept in IT account management methodologies incl. account planning. Act as a liaison between IT and functions, regions, countries to manage expectations, and ensure satisfaction. Drive communication and establish feedback mechanisms. Be the advisor to business management. Seamless Domain Integration Deep understanding of business domains – Sales and marketing, Deliver chain management and Finance. Integrate all domain centric processes and tools into seamless business experience. Drive effective Tools usage / Management Oversee the implementation, customization, prioritization and optimization of multi-domain IT platforms. Ensure reuse and scalability of IT tools/ applications in region. Manage the repository of IT tools for the region. Take primary responsibility for e-business / digital enablement tools (customer / partner related) – e.g. SiePortal. Enable Digital Transformation Lead /Enable digital transformation initiatives that improve customer centric business processes (example – Lead to Cash). Drive digital IT roadmap effectively by adapting Value stream mapping, impact analysis. Focus on curating AI guided solutions. Incorporate customer, partner and market feedback. Change Management and Training Drive adoption of new tools and systems through effective management strategies. Provide training and support to ensure business teams are proficient with technology. You’re excited to build on your existing expertise, including Behavioral Skills Business Acumen and effective Communication. Ability to have clear written and spoken communication at CxO level. Ability to convey complex topics into simplified manner. Proactively identify gaps, opportunities and define steps to overcome. Collaboration and Teamwork. International cultural sensitivity (Asian and European). Lead self, people, users and managers. Willingness to learn, grasp and adapt to new skills. Enthusiastic and Experimental. Function and Tech Skills Agile Methodologies Project management. Sales capabilities like AI in sales, automation, virtual selling, and Customer engagement. Strong Data capabilities like Knowledge of KPIs, sales/deliver metrics, and how to derive insights from data. Well versed with enterprise platforms like Salesforce, SAP, Microsoft Technologies. Project & Collaboration Tools like Jira, Azure DevOps, Confluence, Microsoft Teams, SharePoint. Handled at least 4-5 mid-size projects in Digital technologies using Agile or similar project management methodology. Qualification Bachelor/master’s degree in engineering or management studies (MBA) from reputed institute. ~ 10 years’ experience in IT field (consulting background). Certificates in Digital Technologies and /or functional domains. Create a better #TomorrowWithUs! Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. This role is based out of Mumbai. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with an international team and work on global topics.

Job Title - (Preferably IT Industry) > + CTS Analyst + Management Level:11 CTS Analyst Location:Bengaluru Must have skills: Finance Deal Pricing in Service industry (Preferably IT Industry) or Core Finance /FP&A experience. Good to have skills:Core Finance/ FP&A, Excellent communication skills, MS Excel skills. Job Summary : The Avanade Deal Shaping & Pricing Team provides professional financial and commercial leadership and resources focused on the development and approval of large, complex deals, ensuring accuracy in financial evaluation and compliance with external regulatory and internal requirements. The purpose of the role is to lead pricing, commercial structuring and provide comprehensive complex financial support for Managed Services and Consulting deals in Europe and Growth Market Roles & Responsibilities: As a member of the Avanade Deal Shaping & Pricing team, you will use your proven advanced analytical & finance skills by providing independent discernment and strong expertise to the global team responsible for the financial aspects of crafting and pricing client engagements and other corporate transactions. You will execute complex tasks and provide coordination for processes as well as acting as a SME in the bid process. Why Join ADSP Work in fast paced sales environment with a global commercial team. Gain an insight into Avanade sales organisation. Play a key role in supporting Avanade growth. Receive comprehensive commercial, pricing and financial modelling training. Learn new pricing tools and deal processes. Act as a business advisor to Avanade leadership in the crafting of transactions for Avanades largest engagements, including complex multi-Market Unit consulting and managed services engagements Own and prepare detailed financial models using Phoenix Tool for deals >$4m. Have a detailed understanding of deal pricing, key commercial terms and risks, key accounting. Prepare detailed CTA and key bullets. Contribute to the drafting Deal Review Memo. Create finance slides for Commercial Reviews. Understand and apply policy and accounting issues. Ensure all solution inputs are received in correct format. Prepare detailed financial analysis and interpreting key changes. Provide pricing input to RFP responses and contract documents. Attend all deal and solution calls. Contribute to the drafting D-ATM. Prepare Sale Booking and CFM handover material. Take notes on all calls attended. Produce deliverables and reports under direction and review of more senior team members. Professional & Technical Skills: - Able to support in a project management capacity on developing pricing initiatives. Experience in participating in Deal Pricing Reviews Able to provide innovative thinking Able to work in a team with executive level members to drive out deliverables Able to prepare business case presentations with clear objectives, scope, and work plan Able to produce or support creation of high-quality deliverables Experience in working in technology companies and/or consulting companies Can work independently, used to resolving issues on his/her own Excellent organization and prioritization skills in a pressured commercial environment Fluency in English, Spanish and Portuguese Strong analytical skills Interact with all members of the Avanade Deal Shaping and Pricing teams Experience dealing with executives regarding financial reporting and accounting matters Strong communication skills to discuss issue areas with appropriate parties Excellent working knowledge of Excel and good knowledge of MS Windows based software packages:Word, Outlook, Teams and SharePoint. Working knowledge of SAP Financials preferred but not required. Working knowledge of CRM preferred but not required Additional Information: - This position is based at our Bengaluru office.Qualification Experience: Minimum 1 to 2 year(s) of experience is required. Educational Qualification: CA /CWA / MBA (Accurate educational details should capture)

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity We are looking for Marketing Automation Associate who will be responsible for performing the activities related to Brand Marketing and Communications. This individual will support projects involving tactical execution of campaigns end to end, process improvements and educating users on campaign best practices. Must have experience with supporting email marketing campaigns and using various digital marketing tools with a strong interest in data management and analytics. Your Key Responsibilities Build and execute Marketing Automation campaigns with varying complexities and sizes. Coordinate and liaise with internal and external stakeholders to ensure all relevant content, assets and target audience parameters are received for campaign execution. Work with BMC Products support team to have new contacts added to Marketo system Regular reporting to key stakeholders on the performance of marketing automation campaigns Provide project support to team members throughout the various stages of the project, including testing Ensure that system updates and new governance are communicated, understood, and followed by key stakeholders Act as a brand champion, ensuring that all external campaigns and online content support the firm’s brand and business strategy and compliant to risk and quality safeguards set by EY. Must ensure adherence to EYs data privacy policies, processes, and regulatory and legislative requirements. S kills and attributes for success Experience with marketing automation platform preferably in Adobe Marketo Engage Effective problem solving Analytics and Insight tracking of automated marketing program performance Familiarity with Agile planning and Agile project management skills Proficient communication, verbally or writer and storytelling to conceptualize solutions and comfortably present to internal Basic knowledge on Microsoft Office suite, especially Excel and Microsoft SharePoint To qualify for the role, you must have A university degree or college diploma in Digital Marketing or a related field. Min. 1 year of experience with Marketo Experience in Marketing Automation campaign configuration Ability to review processes and make suggestions for automation. Ability to translate business needs into technical solutions in MA platform. Ideally, you’ll also have Strong interest in data management and analytics Analytics and basic consulting skill Attention to detail Having Adobe Marketo Engage Expert certification is plus Technologies and Tools Adobe Marketo Engage or related marketing automation tool experience Working knowledge of HTML, CSS, and scripting Microsoft Office suite, especially Excel and Microsoft SharePoint Workflow management tools e.g.: Jira/Azure boards/Wrike/Zendesk/Workfront What We Look For Stakeholder management Effective Communications Adaptability and learning acumen Marketing automation accumen What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. (Example) Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Requisition ID: 94291 Job Category: Information Technology Location: Gurugram, Haryana, India Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you. As part of our Shared Services group, comprised of Finance, Marketing, Communications, Human Resources, Commercial, Legal and Facilities, we support the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and systems. Looking to take the next step in your career? Hatch is currently seeking an experienced Services Desk Support to join our Team in Gurugram, Haryana. Responsibilities As the successful candidate, you will have: Provide technical support to end-users in local offices and to remote offices daily, including PCs, telephones, mobile phones, network equipment and other IT services; Respond to service requests and incidents from customers and users via telephone, email, chat, or web portal; Prioritize and manage service support requests in line with expected service levels targets; Escalate complex or unresolved problems to the appropriate level of support; Setup, oversee & teardown corporate events Monitor and update the service delivery system for assigned tickets and assigned locations and/or projects; Must be able to deploy image and software to computers locally and remotely; Preparing and providing support documentation, including procedural documentation when required, including providing user and group training as required; Manage the breakdown, relocation and set-up of workstations to accommodate user relocations, site relocation, site remodels and new location installations as assigned by support lead; Promote and adhere to departmental and organizational information security policies, standards and procedures; Perform other related duties incidental to the work described; Strive for excellence in customer service in line with the company values and expectations; Qualifications College diploma or degree with experience in desktop/technical support in a Microsoft Windows network environment. Ability to support HP laptop/desktop computers, peripherals, Ricoh, Canon, HP multi-function printers and other computer hardware. Knowledge of engineering software such as Autodesk, ESRI and Bentley products, is a clear advantage, but not required; Familiarity with standard Service Desk software and a good knowledge of remote user support; Excellent understanding of Microsoft products, including MS Office 365, Teams, SharePoint, OneDrive is required; Application Support for Adobe Acrobat, Bluebeam, and other current and new applications that exist within the organization; In-depth knowledge of Windows Active Directory User and Computer Administration; MS Intune, SCCM, Microsoft Exchange and 365 Admin; Experienced in handling Events, Live Meetings, Webinars and corporate events using MS Teams, WebEx or Zoom Video or similar platforms; Exposure to IT Service Management and delivery systems, e.g. Zendesk, ServiceNow, Remedy; Jira; Strong analytical, problem solving and troubleshooting skills; Ability to function well in a team environment; work independently as needed; A+, Network +, Security + or MCP certifications are an asset Strong customer focus skills; Strong oral and writing proficiency in English is mandatory; Minimum two-year relevant experience working in a similar corporate service desk technical support role; All candidates must have legal authorization to work without employer sponsorship and ability to travel if necessary; Why join us? Work with great people to make a difference Collaborate on exciting projects to develop innovative solutions Top employer What we offer you? Flexible work environment Long term career development Think globally, work locally Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed. We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran, or any other protected status. If you have any accommodation requirements, please let us know. We'll do our best to meet your needs in accordance with applicable local legislation.