128 Sharepoint Administration Jobs - Page 6

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: M365 Exchange Online. Experience: 1-3 Years.

Hiring for a MNC: SharePoint Administrator (L2) | 3 to 8 Years Experience Were looking for a Level 2 SharePoint Administrator to manage and support SharePoint Online and SharePoint 2016 environments. If youre skilled in Microsoft 365 tools, Power Platform, and have a knack for troubleshooting and automation—this is for you! What You’ll Do: Manage SharePoint sites, permissions, and content Provide L2 support for SharePoint, Teams, Power Platform Work on automations (PowerShell, Power Automate) Ensure security, compliance, and governance Assist with user support, access, and migrations What We’re Looking For: 4–8 years in SharePoint Admin/Support roles Strong knowledge of SharePoint Online & Server 2016 Experience with Power BI, Power Apps, Power Automate Familiar with Microsoft 365 tools & policies Bonus: Knowledge of Jira, Confluence, Zoom, etc. Location:Pune Apply now sneha.kathar@techilaservices.com and join a dynamic IT team!-

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Why You ll Love This Role Join Thermo Fisher Scientific s Knowledge Management team and transform how our global colleagues discover, share, and apply critical information. You ll explore emerging collaboration platforms, drive automation and AI initiatives, and support our ServiceNow and SharePoint environments while collaborating with cross-functional teams to make knowledge more accessible, actionable, and secure. This is your chance to innovate, learn new technologies , and leave a lasting impact in a mission driven organization. What You ll Do Power Daily Operations: Keep our KM tools ServiceNow, SharePoint, and beyond running smoothly through hands on administration and proactive troubleshooting. Champion Best Practices: Research leading approaches for Slack, Confluence, Jira, Viva Engage (and more), then share your recommendations to boost collaboration and efficiency. Support Development of Automation & AI Solutions: Identify repetitive tasks ripe for automation and recommend AI driven workflows that accelerate knowledge capture and delivery. Collaborate Across Teams: Partner with IT, learning & development, and business stakeholders to gather needs, align on objectives , and deliver tailored knowledge solutions. Document with Clarity: Write clear, concise user guides and process documents that empower page owners and end users to self- serve and contribute effectively. Measure & Improve: Track usage metrics, solicit user feedback, and continuously refine our KM strategy for maximum impact. What We re Looking For ITSM Expertise: Hands- on experience with ServiceNow and SharePoint administration. Platform Savvy: Familiarity with Slack, Confluence, Jira, Viva Engage, or similar knowledge tools. Automation & AI Enthusiasm: Keen interest in learning about workflow automation or AI enhancements. Analytical Mindset: Strong problem solving skills, comfortable interpreting data and translating insights into action. Collaborative Communicator: Exceptional verbal and written communication; you thrive in a team setting and build trust quickly. Our 4i Values in Action Integrity: You speak up with honest recommendations and follow through on commitments. Intensity: You proactively research new technologies and drive continuous improvements. Innovation: You experiment with automation and AI to streamline knowledge processes. Involvement: You partner across functions to ensure our KM solutions deliver real value. Your Impact & Benefits Make Knowledge Work: Deliver tools and processes that help scientists, engineers, and support teams solve problems faster. Grow Your Career: Gain exposure to cutting edge AI and automation platforms in a fast- evolving space. Inclusive Culture: Thrive in a diverse environment where all backgrounds are welcomed and all ideas are valued. Mission Driven Team: Contribute to Thermo Fisher s purpose of making the world healthier, cleaner, and safer. If you re passionate about enabling knowledge, eager to pilot AI innovations, and ready to collaborate across a global organization, apply now to become our next Knowledge Support Specialist!