124 Shared Services Jobs - Page 2

Job Title: Senior Manager/Associate Director-HR Contact Centre / Service Delivery Location: Pan India Experience Required: 14+ years Team Size: 80+ FTEs Job Summary: We are seeking a strategic and experienced HR Operations / Shared Services leader to head our HR Contact Centre and Shared Services function, responsible for the entire employee lifecycle from hire to retire . This role demands strong operational expertise, P&L ownership , and the ability to manage large-scale teams and complex service delivery models across geographies. Key Responsibilities: End-to-End HR Lifecycle Management : Oversee and continuously improve processes across onboarding, employee data management, benefits administration, payroll interface, transfers, exit management, and post-exit services. HR Shared Services Leadership : Manage a centralized HR shared services function delivering support for all HR processes, policies, and systems with a strong focus on SLAs and service quality. P&L and Budget Ownership : Accountable for financial planning, budgeting, and cost optimization for the HR operations function. Drive productivity and cost-efficiency across services. Team Leadership : Lead a large team (80+ members) including team managers, HR specialists, and service agents; foster a high-performance culture with continuous training, development, and succession planning. Stakeholder Management : Collaborate with internal HR COEs, IT, Finance, Compliance, and external partners/vendors to ensure consistent service delivery and stakeholder satisfaction. Compliance and Risk Management : Ensure compliance with labor laws, internal controls, and regulatory requirements related to HR operations and data governance. If you wish to apply for the above role, please share your resume on swarali.deshmukh@credencehrservices.com

We are looking for a dynamic Recruiter with a proven track record in managing full-cycle Technical Recruitment and/or Shared Services Recruitment to join our growing team in Hyderabad. The ideal candidate should have strong stakeholder management skills , the ability to handle multiple technical roles across levels, and experience working closely with hiring managers. Requirement:- Technical Recruitment / Shared Services and Stakeholder Management. Location: Hyderabad, India. Availability: Immediate Joiners Only. Work Setup:- 5 days from Office

As a member of our team at Tesco in Bengaluru, you will play a crucial role in serving our customers, communities, and planet. Your responsibilities will include standardising processes, delivering cost savings, leveraging technological solutions for agility, and empowering colleagues to enhance customer service. With a diverse range of expertise and a strong network of teams, we aim to simplify operations and offer high-quality services to our customers. Established in 2004, Tesco in Bengaluru focuses on standardisation and building centralised capabilities to improve the experience for millions of customers globally and streamline processes for over 3,30,000 colleagues. Our team at Tesco Business Solutions (TBS), founded in 2017, has transitioned from traditional shared services to a solutions-focused organisation dedicated to driving scale and delivering value through decision science. With a global workforce of over 4,400 skilled professionals across the UK, India, Hungary, and the Republic of Ireland, TBS supports various markets and business units within the Tesco Group. Our commitment to innovation, agility, and building partnerships underscores everything we do. By adding value and creating impactful outcomes, TBS aims to shape the future of the business and maintain a sustainable competitive advantage. Join us at Tesco in Bengaluru and Tesco Business Solutions to be part of a dynamic team that is dedicated to making a difference for our customers, colleagues, and the environment.,

You will be responsible for contributing to Tesco's multi-disciplinary team in Bengaluru, dedicated to enhancing customer experience, fostering community engagement, and promoting sustainability initiatives. Your role involves standardizing processes, driving cost efficiencies, leveraging technology solutions for enhanced agility, and empowering colleagues to elevate customer service levels. As a key member of the team, you will collaborate with cross-functional experts, engage with diverse teams, and ensure robust governance practices to streamline operations and deliver top-notch services to customers. Since its inception in 2004, Tesco in Bengaluru has been instrumental in enhancing customer experiences globally and simplifying operations for over 3,30,000 colleagues worldwide. Tesco Business Solutions (TBS), established in 2017, has transformed from a traditional shared services entity to a dynamic, purpose-driven organization focused on delivering scalable solutions and value to the Tesco Group through the application of decision science. With a global workforce of over 4,400 skilled professionals across multiple locations, TBS plays a pivotal role in supporting various markets and business units within the Tesco Group. In this role, you will be at the forefront of innovation, driving a solutions-oriented approach, and fostering agility in operations and support functions. By establishing strategic partnerships and emphasizing value creation, TBS aims to shape the future of the business by adding significant value and delivering impactful outcomes. Join us in our mission to create a sustainable competitive advantage for Tesco by attracting top talent, driving transformation initiatives, and unlocking new avenues of value creation.,

Job Overview: The Global Service Delivery Human Resources Team Lead supervises a team of HR Administrators who provide administrative support to multiple RWS sites. The role ensures the effective and efficient delivery of HR People Services processes. The Human Resources Team Lead works closely with Global Service Delivery leadership on proper execution of HR administrative services. Key Responsibilities: Team Leadership & Service Delivery: Manage and develop the HR administration team to ensure timely, professional, and accurate execution of end-to-end People Services in line with global and local HR processes. HR Operations & Compliance: Oversee and personally contribute to HR data administration, ensuring compliance with legal/regulatory requirements and accuracy in transactions such as new hires, changes, and terminations. Issue Resolution & Escalation: Act as the first point of escalation for service requests and HR system issues, resolving problems and escalating complex cases to leadership as needed. Process Improvement & Collaboration: Continuously evaluate and enhance HR administrative processes, collaborating with other HR teams to ensure seamless service delivery and operational efficiency. Performance & Reporting: Drive service excellence by monitoring team performance, maintaining service quality standards, and delivering HR metrics and reports to regional leadership. Skills & Experience: HR & Compliance Expertise: Deep knowledge of HR processes, statutory requirements, data privacy, and policy compliance across all HR services. Leadership & Team Performance: Proven experience managing HR teams, driving productivity, service quality, and performance against SLAs. Process & Service Excellence: Strong focus on continuous improvement, problem-solving, and delivering high levels of internal customer satisfaction. Data Accuracy & Reporting: Ensures accurate, compliant HR data management and delivers reliable metrics and reporting to monitor service effectiveness. Technical & Communication Skills: Proficient in Microsoft Office, HRIS (preferably Dynamics 365 HR, iCIMS), with strong communication and discretion handling sensitive information.

Ticket Processing & Queue Management: Pending/Ageing Tickets Follow-up: Escalation Tickets & Issue Resolution: Workday experience is advantageous Hire to Retired Required Candidate profile experience in employee data management or HRIS operations, with a foundational understanding of data management processes. Familiarity with HRIS platforms

As a Lead-Compliance-Retail Assets in the Compliance department, your main responsibility will be to provide advisory on regulatory expectations to Retail Assets, Credit Cards, and Shared Services business units. You will be expected to coordinate and collate ad-hoc/indent requirements in collaboration with business stakeholders. Additionally, reviewing Policies, SOPs, Manuals from regulatory circulars and advisory perspectives will be part of your role, along with coordinating with officials during RBI Examination exercises for closure of regulatory obligations. Moreover, you will be required to coordinate with stakeholders during Regulatory Inspections and collation of data, assist the Regulatory compliance team for Ad-hoc requirements, and preparation of various Board-related notes. Providing effective advisory to business stakeholders and ensuring delivery timelines are met will also be crucial aspects of this role. To qualify for this position, you should have a Graduation degree in any field, while a Post Graduation degree is also desirable. The ideal candidate will have 10-18 years of experience in compliance-related roles.,

The Manager - FP&A position at our MNC Client in Navi Mumbai involves overseeing financial planning and analysis functions within the Logistics & Shipping industry. With 10+ years of experience in shipping & logistics, shared services, and a strong educational background including qualifications such as CA, ICWAI, CPA, CMA, M.COM, or MBA, you will play a key role in financial decision-making and strategy development. This is a full-time office-based role with a 5-day work week. If you meet these requirements and are interested in this opportunity, please share your profiles with Deeksha.ka@peoplefy.com.,

As an HR Coordinator at Smiths, you will report to the Talent Acquisition Operations Lead and play a crucial role in providing prompt assistance and guidance to candidates and employees at all levels within the organization. Your responsibilities will involve ensuring that HR policies, procedures, and administrative services are effectively delivered to support individuals from both personal and organizational perspectives. To excel in this role, you must embody a can-do attitude, enthusiasm, strong organizational skills, and the ability to multitask. Interacting with various stakeholders, employees, and candidates is a key aspect of this position, underscoring the importance of effective communication at all levels. Your day-to-day tasks will include overseeing HR operations, providing end-to-end HR support, managing onboarding processes, handling employee queries, coordinating background verification checks, maintaining employee records, and contributing to continuous improvement initiatives within the shared service area. The ideal candidate for this role should possess 2-4 years of experience in HR or related operational functions, a strong desire to simplify processes, proficiency in HR databases and systems, problem-solving skills, and the ability to maintain confidentiality in handling sensitive information. Experience in a shared services organization supporting multiple countries is advantageous. Furthermore, you should be adept at meeting project deadlines, adhering to Service Level Agreements (SLAs), preparing reports on HR metrics, and engaging in stakeholder management. Proficiency in Microsoft Suite, a customer service orientation, detail-oriented mindset, and excellent interpersonal skills are also essential for success in this position. A Bachelor's degree and certification in Human Resources or Management, fluency in English, and a passion for working in a collaborative HR environment are mandatory qualifications. Additionally, a proactive attitude, willingness to learn, and alignment with the organizational culture emphasizing flexibility, collaboration, and positivity are key attributes desired in potential candidates. At Smiths, we value diversity and inclusivity, fostering employee resource groups to promote connection and support among colleagues. Recognizing excellence through initiatives like the Smiths Excellence Awards and celebrating achievements on Smiths Day, we offer a rewarding career opportunity with competitive compensation and benefits. In this role, your decision-making impacts the organization's major goals positively, and you will interact with employees, line managers, Talent Acquisition, and HR teams globally. Your ability to build strong internal and external relationships across Smiths divisions and functions will be instrumental in driving success within the organization.,

As a Business Operations Specialist at SAP, you will be joining the SuccessFactors Strategic Business Steering team. We are looking for individuals who are proactive and detail-oriented, with a background in shared services, procurement operations, or business support. In this role, you will be responsible for owning critical software procurement processes and contributing to the ongoing optimization of tools, systems, and vendor relationships. The Strategic Business Steering team, part of the COO team of SAP SuccessFactors, functions as the operational backbone for the Product & Engineering L1 unit. This dedicated team oversees essential activities such as running business operations, managing strategic projects, orchestrating budget and resource planning, offering strategic insights, and driving mission-critical initiatives. At SAP, we believe in creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work. We offer a highly collaborative and caring team environment with a strong focus on learning and development. Your individual contributions will be recognized, and you will have a variety of benefit options to choose from. SAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. With over four hundred thousand customers worldwide, we help organizations work together more efficiently and use business insight more effectively. As a cloud company with a purpose-driven approach and a commitment to personal development, we believe in ensuring that every challenge gets the solution it deserves. Our culture of inclusion, focus on health and well-being, and flexible working models ensure that everyone, regardless of background, feels included and can perform at their best. We are committed to equal employment opportunities and providing accessibility accommodations to applicants with physical and/or mental disabilities. At SAP, we are proud to be an equal opportunity workplace and an affirmative action employer. We invest in our employees to inspire confidence and help everyone realize their full potential. If you are interested in joining SAP and require accommodation or special assistance during the application process, please reach out to our Recruiting Operations Team at Careers@sap.com. For SAP employees, only permanent roles are eligible for the SAP Employee Referral Program, subject to the eligibility rules set in the SAP Referral Policy. Successful candidates may be required to undergo a background verification with an external vendor. Requisition ID: 431221 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.,

You will be responsible for managing end-to-end operations in the e-commerce domain, implementing company-wide management-approved strategies, and aligning with stakeholders to make decisions for operational activities and set strategic goals. Your main task will be to plan and monitor the day-to-day running of the business to ensure smooth progress. Additionally, you will supervise staff from different departments, provide constructive feedback, and regularly evaluate the efficiency of business procedures to implement necessary improvements in line with organizational objectives. Furthermore, you will oversee customer support processes, organize them to enhance customer satisfaction, review financial information, and adjust operational budgets to promote profitability. You will also be required to revise and formulate policies, promote their implementation, and evaluate overall performance by gathering, analyzing, and interpreting data and metrics. Conducting follow-ups with corporate clients and fostering close relationships with high-level decision-makers to identify and capitalize on new business opportunities will also be part of your responsibilities. The ideal candidate should possess a Bachelor's degree or above, with 10+ years of experience in Customer Experience Management and Shared Services for domestic or international markets in a contact center environment. Experience in the E-commerce domain will be preferred, along with a proven track record of managing projects involving 1000+ FTEs. Strong financial management skills, including budgeting, margins, and profit and loss (P&L) statements, are essential. The role also requires strong negotiation and business management skills, analytical thinking, proactive attitude, and exceptional written and verbal communication skills. Excellent interpersonal skills, a teamwork mindset, attention to detail, productivity, accountability, and the ability to work under tight deadlines when needed are crucial. Working knowledge of data analysis, performance metrics, and operational metrics will be advantageous for this position.,

The Lead-Compliance-Retail Assets position in the Compliance department involves providing advisory on regulatory expectations to Retail Assets, Credit Cards, and Shared Services business units. The main responsibilities include coordinating and collating ad-hoc/indent requirements with business stakeholders, reviewing policies, SOPs, manuals based on regulatory circulars and advisory perspective, coordinating during RBI Examination exercise closure of regulatory obligations, managing stakeholders during Regulatory Inspections and data collation, assisting the Regulatory compliance team with Ad-hoc requirements and preparation of various Board related notes, and providing effective advisory to business stakeholders with a focus on delivery timelines. The ideal candidate for this role should have a Graduation in any field, Post Graduation in any specialization, and 10-18 years of relevant experience.,

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Assistant Vice President, HR Practice and Consulting ! In this role you will design enterprise-scale HRO solutions to win and shape complex deals architect digital-first HRO solutions leveraging AI, Automation and Shared Services partner with HR leaders to co-create future ready HRO blueprints and drive growth by translating HR challenges into scalable, commercial solutions. Responsibilities Design customized HR including outsourcing solution focusing on key factors and leverage digital and AI tools L ead client meetings - solution presentations, solution orals, transformation workshops Experience of designing solutions and process design with employee experience outcome and journey at the core Advise & consult clients on future state HR organization design and Target Operating Model Advise on the best-in-class HR technology stack and the most optimal use of it Lead key strategic initiatives, driving HR Transformation and process reengineering to increase HR process effectiveness and efficiency while reducing costs of HR operations Work closely with Transitions and Change Management teams to ensure smooth transition of HR processes/activities to Genpact Leading programs and managing projects to ensure successful delivery of planned outcomes Support/work with diverse, multi-cultural global teams to create HRO solutions for clients B uild and maintain strong relationships with clients, ensuring their high satisfaction with the project outcomes and recurring business cooperation. S tay up to date with the latest HR trends, industry practices, and legislative changes to ensure clients receive innovative and compliant HR solutions. Qualifications we seek in you! Minimum Q ualifications / Skills Graduation in Human Resources , Preferably Masters in Human Resources . Prior HR Consulting and Solutioning experience in the BPO Industry with driving transformation and technology implementation projects will be requisite. Preferred Q ualifications / Skills Relevant years of experience in Human Resources consulting & solutioning with at a managerial level Proven track record of successfully leading and managing HR Transformation projects Ability to work in ambiguity and to manage multiple projects simultaneously with tight deadlines Experience in designing and mapping employee journeys across moments that matter Project Management acumen (project management certification will be an asset) Global exposure know-how of different cultures Strong presentation skills, both verbal and written (good command of Ms PowerPoint and Excel will be requisite) End to End knowledge of HR function Good analytical and problem-solving skills and ability to handle difficult client interactions. Knowledge and expertise of the major HR technology solutions covering HCM systems, workflow management applications and standalone AI tools Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Aptean is seeking a detail-oriented and highly organized Human Resources Shared Services Specialist to join our team. In this role, you'll be the first point of contact for a variety of HR-related queries and administrative tasks, working closely with HR Business Partners to ensure smooth HR operations. If you have a solid background in HR shared services and strong communication skills, we encourage you to apply! About the Role You will be responsible for handling a wide range of HR administrative tasks and queries, including: Preparing New Joiner packages for various employment types, including employment contracts, remote working contracts, data privacy confirmations, personal information sheets, company car user contracts, car policies, and commission contracts for Sales employees. Processing contract amendments for promotions, position changes, salary changes, department changes, and FTE changes. Confirming resignations , preparing termination letters, and confirming maternity and parental leave. Issuing reference letters (via system). Preparing end of probation period confirmation letters . Generating vacation balance confirmation letters for leavers. Creating benefits confirmation letters (e.g., childcare). Sending employee referral confirmation letters . About You Education: Any Bachelor's degree. Work Experience: 3-4 years of experience in HR Shared Services. Exceptional communication skills (both written and verbal). Strong interpersonal skills and an ethical mindset . Ability to adapt to problem-solving and conflict resolution .

As a dynamic and creative individual, you will be joining a like-minded team at a leading global technology research and advisory firm, ISG. You will have the autonomy needed to assist clients in making their digital infrastructure faster and more effective. Despite the freedom, you will not be alone as you will be supported by over 1400 teammates from around the globe. Their expertise will guide you to success and keep you on the winning path. This is an opportunity to kickstart your career with a connected team, bound by the value of freedom. Your role will require 5-10 years of recent experience in consulting engagements or with large consulting firms, particularly in the outsourcing industry or managing PMO functions for transformation programs. You should possess significant experience in deal advisory, having advised clients on ITO sourcing transactions or managed deals at service providers. Understanding global corporate large deals practice, cost drivers, and working effectively with service providers will be essential. Your expertise should focus on transformation aspects such as shared services, operational improvement, and outsourcing/offshoring. Additionally, you will be involved in assessing client environments, establishing IT and sourcing strategy, and implementing new age digital technologies in large deals solutions. Your comprehensive knowledge in financial management of global outsourced services and service providers will be crucial. Business development and sales experience, knowledge of outsourcing vendors, and proficiency in German/French are required. The ideal candidate will hold a Bachelor's degree in a technical or scientific field, with an MBA/MS or other advanced degree(s) desirable. Certification in German/French is necessary along with the ability to travel 30% - 40% as per project requirements. Your duties and responsibilities will include participating in large or mega-deal engagements, contributing to advisory teams, and utilizing ISG methodology and tools to support client sourcing initiatives. You will assist in assessments, project plans, vendor research, financial modeling, RFP creation, contract negotiations, and post-selection administrative actions. At ISG, diversity is celebrated and supported for the benefit of employees, clients, and communities. The inclusive environment fosters better work, and ISG is committed to being an equal opportunity workplace. The job scope described may evolve based on business demands, with additional tasks assigned as needed.,

This role is on contractual basis for 12 months, extendible and convertible based on performance. Please apply only if interested. Responsibilities Managing escalations/inquiries in a timely manner Management of repeatable processes within the agreed upon deadlines, with a focus on accuracy and quality Ensuring data quality and accuracy by running data audits and working with HR partners to correct the data Partnering with shared services vendors to execute on mass uploads and system configurations. Troubleshooting issues related to HR systems Identification of process issues: Ability to identify process issues through day-to-day transactional work and/or audits and engage appropriate stakeholders to determine resolution. Working with team lead to prioritize assigned work Able to work in rotational shifts including US hours Qualifications Candidate must have a Bachelor's degree with specialization in Human Resources (desirable) Microsoft Excel proficiency is required Communication: Ability to build trusting relationships and interact/negotiate with stakeholders Able to balance multiple priorities in a fast-changing environment. A team player who enjoys high volume, fast paced and dynamic environment Good understanding of Workday, Business Objects, HR Onboarding applications, Taleo (or other Applicant Tracking Systems), HR Reporting and data analysis a plus. Strong verbal, written communication, and organizational skills. Microsoft Office skills in Power Point, Projects, etc. Must have a sense of urgency when working on assigned tasks and the ability to balance multiple priorities in a fast-changing environment Comfortable with learning new systems and technologies Ability to work independently to figure things out” and be comfortable to propose solution Attention to detail and organizational skills a must

Business Management team activities has been increased and requires a Senior level staff to take care of ongoing activities in stabilizing current team strength Responsibilities Direct Responsibilities - Governance and compliance activities to be performed within business entity. - Hands on experience in preparing Presentations for senior management. Contributing Responsibilities - Staff should be able to understand the requirement and deliver the regular BAU within timelines - Supporting other team members activities in their absence Technical & Behavioral Competencies Excellent Communication both in Verbal and Written - Experience in PMO role - MS Office experience - Defining the process and methodologies framework - Certification in PMO related tools Specific Qualifications (if required) Relevant PMO Experience in Banking/Captive unit would be an added advantage Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to deliver / Results driven Creativity & Innovation / Problem solving Ability to collaborate / Teamwork Communication skills - oral & written Transversal Skills: Ability to manage / facilitate a meeting, seminar, committee, training Analytical Ability Ability to develop and adapt a process Ability to inspire others & generate people's commitment Ability to set up relevant performance indicators Education Level: Bachelor Degree or equivalent Experience Level At least 7 years Other/Specific Qualifications (if required) Knowledge in MS Office tools, Excel, Powerpoint and Sharepoint Knowledge in Operations role primarily with Banking industry -

Manage the company's Accounts Payable approval workflow to ensure invoices are properly coded, routed to approvers, and timely paid Responsibilities Direct Responsibilities 1. Process expense claims or invoices as per given process & policies 2 Process invoices with high accuracy & TAT. 4 Should be able to identify process risk & provide desire solutions to mitigate the risk. 5 Able to manage clients query & provide them solutions to their issues 6. Have the ability to think creatively on process improvements. 7. Knowledge of India accounting & SAP will be advantage. Contributing Responsibilities Willingness to take initiatives and take ownership of work Have the ability to think creatively on process improvements Flexible to work in shift Technical & Behavioral Competencies 1) Eye for details 2) Email Communication is mandatory 3) Ability to work under pressure 4) Comfortable with basic office tools (MS Word, Outlook) Specific Qualifications (if required) - B.Com Skills Referential Behavioural Skills : Communication skills - oral & written Ability to synthetize / simplify Choose an item. Decision Making Transversal Skills: Ability to anticipate business / strategic evolution Ability to understand, explain and support change Ability to develop and adapt a process Choose an item. Choose an item. Education Level: Bachelor Degree or equivalent Experience Level At least 1 year

As a Senior Manager in the Business Consulting Finance Transformation team at EY, you will have the opportunity to lead and deliver globally integrated Finance services to clients. The Finance Transformation team focuses on building Finance functions that are business-focused, cost-effective, and agile to meet the needs of stakeholders across various sectors. Your role will involve developing and maintaining long-term client relationships, leading client engagements, managing diverse engagement teams, and ensuring high-quality work products are delivered within expected timeframes and budget. You will be expected to demonstrate expertise in Finance operations, Finance operating models, Global Business Services, and Finance technologies. To excel in this role, you should have a minimum of 8-10 years of relevant experience, including consulting experience and a strong background in Finance Reporting and Finance Process & Automation. A strong academic record in Finance, Business, or Project Management is required, along with qualifications such as an MBA, ACCA/ACA/CIMA, or PMP/Prince2. Key responsibilities will include driving business change in areas such as Shared Services and Outsourcing programs, Enterprise Resource Planning implementations, and large-scale business transformation projects. You should possess strong analytical and problem-solving skills, excellent communication skills, and a proven track record of outstanding performance in client relationship management and business proposal development. At EY, we offer a competitive remuneration package and a comprehensive Total Rewards package that includes support for flexible working, career development, and a range of benefits covering health and well-being, insurance, savings, and discounts. You will have the opportunity to work with engaging colleagues, develop new skills, and progress your career in a flexible and supportive environment. EY is committed to being an inclusive employer and offers flexible working arrangements to help employees achieve a balance between work and personal priorities. As part of the EY team, you will have access to continuous learning opportunities, transformative leadership insights, and a diverse and inclusive culture that values and empowers individuals from all backgrounds. Join us in building a better working world at EY. If you meet the criteria and are ready to take on new challenges in Finance Transformation and technology, we encourage you to apply now.,

Job Summary: Drive sales pipeline and independently own proposals related to Finance / Multi-function Global Business Services (GBS) and Operating Model design to implementation Lead intelligent client conversations to drive Operating Model, GBS, Shared Services engagements across clients Work with leading global clients to deliver projects related to, end-to-end Operating Model, GBS design, Shared Services, Location study and assessment, design and blueprint, implementation including transition. Experience in process maturity assessment and transformation across finance processes like OTC, AP and RTR Ability to manage project execution and manage client conversations during assessment, design, implementation, and status reporting Lead the problem solution design and implementation ensuring high quality, adhering to the timelines and defined budget. Define cost transformation / savings initiatives, create value cases, setup mechanism to control and monitor savings and create implementation plans. Ability to drive large scale Project Management and Change management initiatives during the life cycle of the project Ability to shape point-of-view and differentiated assets to augment business scenario and models, GBS blueprint solutions, location assessment models, transition toolkits, etc. Roles & Responsibilities: Should know how to lead and deliver Operating Model, GBS, Shared Services engagements including excellent understanding of client business processes, pain points, operating model options, organization structure, SSC Location strategy, GBS guiding principles and sourcing strategy, SSC enabling technologies Should know how to drive and build sales pipeline including BDs and Proposals Should be aware of ERP and digital finance technologies that drives business processes Should be aware of different Operating Model scenarios and methodologies for adoption as per client scenarios and maturity Should know how to lead business case creation for Operating Model, GBS, Shared Services design to implementation projects Drive continuous improvement capability with regards to methodology, tools, practices and maturity

Overview GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. Responsibilities Working with the project and client procurement teams to define supplier enablement strategy, including supplier categorization, preferred buying channels, supplier onboarding and contract management, through to analysis and reporting. Support suppliers in creating their catalogues through catalogue validation activities Participate on development and management of the Supplier Enablement Project Plan. Leading Forum Meetings for suppliers to be onboarded. Continually build trust relationships with customers and suppliers. Establish and manage loyal relationships with key stakeholders within assigned accounts. Document the ‘to be’ enablement process. Display deep knowledge of GEP products and markets and deliver demos when needed. Working with the procurement team to identify suppliers across countries Qualifications Project Management Experience with Supplier Enablement/onboarding background (preferably). Procure to Pay and/or Source to Contact domain/s knowledge. Exposure to spend analysis, hosted/punch out catalogues will be an added advantage. Hands on/familiar with E-procurement/Invoicing solution implementation with knowledge of cXML &EDI. Ability to lead project, establish governance and instruct/follow-up with team members & stakeholders for pending tasks/activities in order to complete the project on time. Translate business requirements to internal technical team, lead/participate in UAT/SIT & Go-live and ensure product/service is delivered to the client per requirements and timeline. Ability to conduct Training in virtual environment and Capacity to organize, host and follow up meetings/forums involving client, supplier and stakeholders. Experience within financial shared services/procurement operations/accounts payable will be an added advantage. Should have Stakeholders & Change Management skills with Intermediate to Expert level MS Excel skill

Role & responsibilities 1.To organize and publish adverts on Jobs Online, external web sites 2. To record, prepare and issue resourcing letters; e-mail; short listing documentation; interview documentation; successful candidate documentation; offer letters; induction & pre-engagement documentation; performance review documentation etc 3. To organize candidate interviews 4.To prepare and publish monthly Recruitment dashboard of open positions Vs Budget Vs Offered position

Role & responsibilities Job Summary: This role will require the candidate to have a very strong bias towards execution and handling compensation and benefits query matters. He/She should have a good degree of handling customer expectations in line with a defined SLA. The role will be monitored not only the quantity of transactions and volume but the quality of resolution. It will require someone who understand the Compensation and benefits world and must bring in situational thinking of how to address a query through analysis presentation and solutioning to the respective stakeholders. He/She will have to partner independently with the HR leads and also internally with the Comp and Benefits leads and other teams. Key Responsibilities: Act as the single point of contact for all operational queries on Compensation and benefits matters coming to the Global compensation and benefits team. Subject matter expert in Compensation and benefits matters. Ability to articulate query handling, logging in requests. Handle all queries within a defined SLA of 1 working day including frequent updates to stakeholders on issues logged. Analyze each requests, gather data and initiate follow-ups and closures Expert in bias towards execution, closures and proactiveness. Must be able to analyze, present the findings and summarize to both HR or internal leadership the problem statement and way forward. Should be able to conduct Root cause analysis and handle stakeholder communication at senior levels too. Ensure compliance with all relevant laws and regulations related to compensation. Should be able to understand the implications of resolution through both breadth and depth of the matter. Qualifications: Bachelors or Masters degree in Human Resources, Business Administration, or a related field. Minimum of 7-9 years of experience in compensation management role Good stakeholder management skills Strong analytical skills and attention to detail. Excellent communication and interpersonal skills. Should be agile and able to manage multiple projects and meet deadlines. Advanced Excel skills. Strong mentor and coach to assigned team members if any. Highly proactive with a strong bias towards execution and closure of matters. Self starter with ability to multi task, multi prioritize and strong drive. Preferred Qualifications: Experience in a similar industry. Preferred someone from a Compensation and benefits shared services portfolio who has handled multiple geographies.

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Vice President, HR Service Line! In this role you will design enterprise-scale HRO solutions to win and shape complex deals architect digital-first HRO solutions leveraging AI, Automation and Shared Services lead pre-sales strategy and HR operating model design for global clients partner with CHROs to co-create future ready HRO blueprints and drive growth by translating HR challenges into scalable, commercial solutions. Responsibilities Design customized HR including outsourcing solution focusing on key factors and leverage digital and AI tools L ead client meetings - solution presentations, solution orals, transformation workshops Experience of designing solutions and process design with employee experience outcome and journey at the core Advise & consult clients on future state HR organization design and Target Operating Model Advise on the best-in-class HR technology stack and the most optimal use of it Lead key strategic initiatives, driving HR Transformation and process reengineering to increase HR process effectiveness and efficiency while reducing costs of HR operations Work closely with Transitions and Change Management teams to ensure smooth transition of HR processes/activities to Genpact Leading programs and managing projects to ensure successful delivery of planned outcomes Support/work with diverse, multi-cultural global teams to create HRO solutions for clients B uild and maintain strong relationships with clients, ensuring their high satisfaction with the project outcomes and recurring business cooperation. S tay up to date with the latest HR trends, industry practices, and legislative changes to ensure clients receive innovative and compliant HR solutions. Lead a team of HR Service Line experts, review, coach and mentor direct reports and other team members. Lead blueprint, due diligence projects, provide strategic oversight and governance to the team and client stakeholders Qualifications we seek in you! Minimum Q ualifications / Skills Graduation in Human Resources , Preferably Masters in Human Resources . Prior HR Consulting and Solutioning experience in the BPO Industry with driving transformation and technology implementation projects will be requisite. Preferred Q ualifications / Skills Relevant years of experience in Human Resources consulting & solutioning with at a managerial level Proven track record of successfully leading and managing HR Transformation projects Ability to work in ambiguity and to manage multiple projects simultaneously with tight deadlines Experience in designing and mapping employee journeys across moments that matter Project Management acumen (project management certification will be an asset) Global exposure know-how of different cultures Strong presentation skills, both verbal and written (good command of Ms PowerPoint and Excel will be requisite) End to End knowledge of HR function Good analytical and problem-solving skills and ability to handle difficult client interactions. Knowledge and expertise of the major HR technology solutions covering HCM systems, workflow management applications and standalone AI tools Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Key Responsibilities: End-to-End Lifecycle Management: Oversee all employee lifecycle processes including pre-boarding, onboarding, transfers, role changes, leave of absence, exits, and post-exit formalities. Ensure timely and compliant execution of all lifecycle events in line with company policies and legal standards. Team & Service Management: Lead and manage a team of HR operations professionals delivering lifecycle services. Monitor service quality and adherence to SLAs, KPIs, and customer satisfaction (CSAT) benchmarks. Policy & Compliance: Ensure all lifecycle activities are executed in accordance with internal policies, local labour laws, and global HR compliance standards. Provide guidance on policy interpretation and exception handling. Process Optimization & Continuous Improvement: Identify opportunities to streamline processes, reduce manual work, and enhance employee and manager experience. Lead initiatives for standardization, automation, and documentation of lifecycle processes. Technology & HRMS: Leverage HR systems (e.g., SAP SuccessFactors, Workday, Oracle HCM) to manage workflows and ensure data accuracy. Collaborate with HRIT and vendors on system enhancements and troubleshooting. Reporting & Dashboards: Maintain accurate records and generate regular dashboards for leadership on lifecycle metrics, compliance status, and process health. Provide data insights and trends to inform operational decisions and improvements. Stakeholder Collaboration: Work closely with Talent Acquisition, Payroll, Compliance, Legal, and Business HR teams to deliver a cohesive employee experience. Act as a key point of contact for audit requirements and operational escalations. Skills and Attributes for Success: Strong understanding of hire-to-retire processes and employee lifecycle frameworks. Expertise in HRMS platforms such as SAP SuccessFactors, Workday, Oracle HCM, PeopleSoft or similar. Proven people management and team leadership skills.