Customer Relations Manager Iconic Stones Pvt Ltd

2.0 - 6.0 years

0 Lacs

indore, madhya pradesh

On-site

As a key member of our team, you will be responsible for client coordination, generating secondary sales, creating training videos, handling client queries, planning material delivery, sharing challan and bill details, and providing installation support. Your role will involve effectively communicating with clients to understand their needs and preferences, ensuring timely and accurate delivery of products, and resolving any issues or concerns that may arise. Additionally, you will play a crucial role in driving secondary sales by identifying opportunities to upsell or cross-sell products based on client requirements. Your ability to create informative and engaging training videos will be essential in helping clients better understand our products and services, ultimately leading to increased sales and customer satisfaction. Furthermore, you will be responsible for coordinating the logistics of material delivery, ensuring that orders are processed efficiently and delivered to clients in a timely manner. You will also be required to share challan and bill details with clients, providing transparency and clarity in all financial transactions. In addition to your primary responsibilities, you will be expected to provide installation support to clients, guiding them through the process and addressing any technical issues that may arise. Your commitment to delivering exceptional service and support will be instrumental in maintaining strong client relationships and driving overall business growth. Overall, this role offers a unique opportunity to engage with clients, drive sales, and support the successful execution of projects. If you are a motivated and customer-focused individual with a passion for sales and client management, we invite you to join our dynamic team and contribute to our continued success.,

Posted 1 day ago

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