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Sampoorna Consultants Pvt. Ltd logo
Salesforce Click Application Support Level-2 SME Sampoorna Consultants Pvt. Ltd

5.0 - 8.0 years

14 - 24 Lacs

bengaluru

Work from Office

Responsibilities: The successful candidate shall provide the following services for the L2 support Troubleshooting production issues for the Salesforce Click Application Fault identification, diagnosis and troubleshooting Resolution of faults confirmed, by Enzen application support lead, to be an L2 issue; Review and tracking of fault status through job logs (currently in the ServiceNow Tool); and regular status updates of related incident tickets with relevant information relating to the progress of the ticket resolution Proactive and automated monitoring activities that include continuous health checks of the applications & application logs, and key interfaces. Preventative actions driven ...

Posted 2 months ago

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