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5 - 8 years

7 - 10 Lacs

Bengaluru

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About The Role Role: The purpose of the role is to provide assurance on the quality of deployment for the assigned accounts and support in establishing mechanisms that enhance and sustain customer satisfaction levels. The role is expected to support in enhancing customer advocacy by predicting and preventing customer escalations & dissatisfactions and drive a culture of continuous improvement in the assigned accounts. ? Do: Implement deployment quality strategy for the assigned Accounts Provide inputs in the development of strategy for the assigned accounts while considering the quality standards, client expectations, quality, and monitoring mechanisms Review and reallocate the priorities to align with the overall strategy of the line of business / business unit Quality control and Customer satisfaction Support the completion of Annual Customer Satisfaction survey by ensuring completion of survey by the account customers, representatives for various projects within the account. Ensure completion of survey and address any queries in a timely manner. Support in conceptualizing the action planning by communicating with clients and interacting with Delivery Managers, vertical delivery heads and service delivery heads Drive the account wise tracking of action planning identified for sustained CSAT in various projects. Drive the Quarterly pulse survey for selected accounts or projects for periodic check-ins. Support the Account Leadership teams for tracking and managing client escalation for closure. Early Warnings and Business partnership Drive the implementation of mechanisms for preventing client escalations / dis-satisfactions by creating an early warning system in DigiQ covering aspects like delivery quality, delivery schedule, resources constraints, financial issues (overloading of effort / over-run potential), productivity, and slippages on milestones. Participate in Monthly and Quarterly Business review along with Business and Account leadership to ensure adherence of defined quality processes, define new life cycle models and ensure gating processes are followed the projects within the accounts. Drive the upskilling of delivery teams on quality management tools, knowledge management and create mechanisms for sharing of best practices. Support the collection of metrics on the performance / health of process and regular publishing of compliance and metrics dashboards. Continuous Improvement Drive a culture of continuous improvement in the assigned accounts to ensure enhance efficiency and productivity of resources Create mechanisms between the projects in the account for sharing knowledge, quality issues, risk mitigation methods within the accounts to drive the continuous improvement Plan and drive year on year improvement goals in various projects by way of process streamlining & improvements and automation, leading to cost savings and / or efficiency Support the collection of metrics to show the improvements- efficiency / productivity improvement. ? Team Management Team Management Clearly define the expectations for the team Assign goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Guide the team members in acquiring relevant knowledge and develop their professional competence Drive geography specific trainings for the quality team, designed basis the statutory norms that apply in different countries Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the tea Track team satisfaction scores and identify initiatives to build engagement within the team ? Deliver No. Performance Parameter Measure 1. Quality Control and Customer satisfaction CSAT Score-BU/Account/Portfolio level Process Compliance/Exceptions Scores Audit Coverage percentage Schedule performance Scores Planned vs actual project effort Resource productivity scores 2. Capability Building New Employee Onboarding New Employee Certifications 3. Continuous Improvement Lean projects implemented per year Productivity improvement of resources Continuous Improvement Processes implemented per year 4. Team Management Team attrition % Employee satisfaction scores 5. Capability Building % trained on domain and location specific skills, % of team trained in necessary leadership skills ? Mandatory Skills: SAP SFSF Testing. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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7 - 10 years

40 - 45 Lacs

Mumbai

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Innovate with indexes and data to meet client demand and capture a larger share of assets under management (AUM). This involves leveraging MSCI's extensive datasets and calculation engines, enhancing data libraries for portfolio construction, and driving new data sales. Aim to win market share in established categories and disrupt emerging ones with a strong value proposition, competing in the style space in the US, multifactor space in both institutional and ETFs, and against NASDAQ 100 with Growth + Innovation. Champion the program vision, develop a strategic roadmap, and engage with customers for consultation and feedback. Collaborate cross-functionally with research, engineering, design, and other stakeholders throughout the product or feature lifecycle, from ideation to launch and beyond. Drive the technical delivery roadmap for one or more strategic programs. Foster and manage partnerships with stakeholders across various organizations (engineering, shared services, product team, etc.), as well as external partners and customers. Define and measure success metrics for program features to ensure they deliver business value. Communicate program plans, progress towards business goals, and delivery milestones effectively through reports aligned with initial business objectives and strategy. Create program collateral, requirements specifications, user flow diagrams, and manage the program backlog. Depending on the focus, additional responsibilities may include operations, business development, or aligning multiple internal business or development teams. Your skills and experience that will help you excel Educational Background : Bachelor's Degree in Computer Science or a related field. Professional Experience : Approximately 7 years of experience, including at least 3 years in a Technical Program Management role or similar position, contributing to cloud services, web applications, or platforms. Product Development : Proven experience in defining and building minimum viable products and iterating over time to launch and maintain stable product lines. Engineering Background : Prior engineering development experience is preferred. Cloud Services : Hands-on experience delivering financial, analytics, SaaS, or other cloud-native services on platforms such as Azure, AWS, or GCP. Strategic Contribution : Demonstrated ability to contribute to the 'What & Why', provide technical depth to support the 'How', drive execution across teams, and make reversible decisions and critical trade-offs. Data-Driven Decision Making : Experience in defining success metrics and outcomes, and making data-driven decisions to influence feature priorities. Communication Skills : Strong communication, organizational, and interpersonal skills, including writing and formal presentation skills to engineers, leadership teams, non-technical stakeholders, and customers

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1 - 4 years

16 - 20 Lacs

Mumbai

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Creation and maintenance of standard operating procedures and workflows. Contribute towards enhancement of MSCI ONE Portal for issuers. Work cross-functionally with various internal teams gather statistics and find efficiencies in our processes. Contribute to library of issuer resource documents. Work with tech team on fixing issues related to internal and external platforms. Responsibilities Manage and implement all data verification processes across the MSCI Sustainability Research product suite, including processing and distributing feedback received from issuers to Sustainability analyst teams. Allocation of issuer queries to the team, respond to daily inquiries from issuers about MSCI Sustainability Research?s processes and reports. Assist senior team members on complex queries. Organize calls with issuers to walk them through our methodology, address their questions on our assessment, and if required, invite analyst teams for in-depth discussion. Own ad-hoc projects and proactive outreaches based on new requirements from the product and ESG teams. Keep abreast of dynamic changes in our products and processes. Your skills and experience that will help you excel Degree in Business Administration / Finance/ Sustainability/ Environment 1-3 years? experience in Client Service/Sustainability role. Experience in Sustainability analysis or sustainability will be preferred. Ability to learn complex concepts/processes quickly Project management skills ? defining of scope, resources and time lines, and managing to deliverables Strong communication skills; can communicate with professionalism and diplomacy and tact Exceptional organizational skills, with ability to work on multiple tasks Ability to work in a global, cross-functional team; a strong team player Strong computer skills with office applications, especially Microsoft Excel. Demonstrated analytical skills with strong attention to detail Demonstrated ownership over his/her work and/or assigned subject

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2 - 5 years

12 - 17 Lacs

Mumbai

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MSCI SecOps is a multi-functional team with operations grouped into SOC, Operations, Vulnerability Management, Perimeter Security. One of the key parts of the operations is the role for the audit and compliance. This role is an individual contributor responsible for planning and executing audit and regulatory required tasks, such as access review. It includes meeting the requirements of various standards and regulations, including: SOX (Sarbanes-Oxley Act) SOC Type 1 and Type 2 (Service Organization Control) ISO27001 (Information Security Management) BMR (Benchmark Regulation) The role involves facing internal and external audits, including client queries. It requires providing evidence and clarifications as needed during these audits Your Key Responsibilities Maintain the correct understanding of the control wordings and risks they are covering: Ensure that the control wordings are accurately interpreted and understood. Identify and assess the risks associated with each control. Continuously update knowledge on control requirements and risk management. Drive the scoping discussion with different stakeholders: Initiate and lead discussions with various stakeholders to define the scope of audit and compliance activities. Collaborate with stakeholders to ensure that all relevant aspects are considered. Document the outcomes of scoping discussions for future reference. Plan and execute the activities required to meet the compliance requirements: Develop detailed plans for executing compliance-related tasks. Ensure that all activities are aligned with regulatory and audit requirements. Monitor progress and adjust plans as necessary to meet deadlines. Coordinate with different stakeholders for timely closure of the activities: Communicate effectively with stakeholders to ensure timely completion of tasks. Address any issues or delays promptly to keep activities on track. Facilitate collaboration among stakeholders to achieve common goals. Track the remediation for completeness: Monitor the remediation process to ensure that all issues are addressed. Verify that corrective actions are implemented effectively. Maintain records of remediation activities for audit purposes. Drive control improvement tasks: Identify opportunities for improving existing controls. Develop and implement strategies for enhancing control effectiveness. Continuously evaluate and refine control processes. Drive (and if possible, implement) automation tasks using scripting to improve the efficiency of the data collection and review tasks: Explore automation solutions to streamline data collection and review processes. Develop scripts and tools to automate repetitive tasks. Implement automation solutions to enhance efficiency and accuracy. Your skills and experience that will help you excel Familiarity with regulatory and audit requirements (e.g., SOX, SOC, ISO27001, BMR). Knowledge of risk assessment and management techniques. Ability to provide evidence and clarifications during audits. Ability to maintain records of remediation activities. Ability to develop and implement strategies for enhancing controls. Knowledge of scripting languages and automation tools.

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4 - 7 years

8 - 9 Lacs

Hyderabad

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This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please. Location : Bangalore / Hyderabad Experience : 4 to 7 Years Experience in designing, developing and implementing interfaces between SAP and Non-SAP systems. Experience in Success factors integration. Expertise in handling various integration adapters in SAP CPI (SFSF, MAIL, JDBC, RFC, ODATA, SFTP, IDOC, SOAP, HTTP, Process Direct, REST Adapters) to exchange messages between sender and receiver Experience in configuration and extension of standard iFlows. Experience in defining custom iFlows, local exception sub-processes, exception handling Experience in developing Groovy script, Java mapping, XSLT and graphical mapping Experience in using various CPI pallet options (integration patterns - message transformations, routers, events, etc.) and experience in SAP BTP Experience in handling security artifacts, encryption, and decryption mechanisms and SSH keys. Desirable Experience with EDI integrations, API management. Skills: English SAP Process Integration SAP R/3 SAP S/4 HANA SAP S/4 HANA Telecommunications

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9 - 10 years

16 - 18 Lacs

Hyderabad

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NPI/Product Development: Demonstrate a strong understanding of the New Product Introduction (NPI) and Product Development Life Cycle. Utilize product design skills to address complex problems, leveraging analytical capabilities. Mechanical Design Knowledge: Expertise designing of various mechanical elements, including springs and ratchet mechanisms, based on first principles CAD and Analysis Tools: Experience with analysis tools such as ANSYS and Creo mechanisms is advantageous. Create solid, surface and sheet metal cad files in SolidWorks and Creo while producing detailed drawings. Tolerance Analysis: Conduct tolerance analysis and have a solid grasp of drafting standards, particularly ASME 14.5M, DIN, and BSS. Manufacturing Processes: Understand different manufacturing processes, including plastic injection molding, metal parts machining, casting, sheet metal processes, and joining methods (welding/riveting). Basic tool design exposure is essential. Material Selection: Demonstrate expertise in material selection, including engineering plastics, rubber, and metals. Familiarity with mechanical hardware selection, such as screws, gaskets, O-rings, and other sealing elements, is required. Six Sigma Methodology: Exposure to Six Sigma methodology, statistical methods, Design Failure Mode and Effects Analysis (DFMEA), and Process Failure Mode and Effects Analysis (PFMEA). Engineering Change Management: Experience in managing Engineering Change Requests (ECR) and Engineering Change Orders (ECO), as well as working with Oracle or other MRP tools. Regulatory Compliance: Work experience with regulatory-driven products, including compliance with ASTM electrical OSHA standards. Soft Skills Excellent coordinating and interacting skills, particularly of cross functional teams on a Global basis Excellent written and verbal communication skills Excellent problem analysis, judgment and technical decision-making skills Excellent implementation skills like Planning, Estimation, Execution and Quality check. YOU MUST HAVE Qualification: B.E / M. Tech in Mechanical Engineering Experience: B.E with 9+ Years, M. Tech with 7+ years Key words : Plastics Design Principles Material Selection Strategies Mechanical Simulations and Analysis High-Voltage Mechanical Design Mechanical Elements and Component Design Electro-Mechanical Packaging Design Creo 3D Modeling Software Teamcenter PLM Software Six Sigma Tools and Methodologies Minitab Statistical Analysis Software Tolerance Analysis and Compliance Mechanical Design Best Practices DFMEA and PFMEA Applications Regulatory Compliance Standards (e.g.,ASTM, NFPA) Product Development Life Cycle (PDLC) Innovative Design Solutions Engineering Change Management WE VALUE Industrial design talent Ability to work independently Willingness to learn new technologies Mechanical Engineering degree Eagerness to get involved in hands-on work Creativity Some experience developing products or sustaining existing products Some experience in a highly regulated and safety critical domain Good knowledge of mechanical industry

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8 - 12 years

25 - 35 Lacs

Bengaluru

Hybrid

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The Opportunity As an SAP CPI Developer, you will be responsible for designing, developing, and maintaining CPI programs and enhancements to support our clients' needs. You will also be expected to demonstrate strong technical proficiency in S/4 HANA implementations, contributing as part of an exceptional team to deliver high-quality solutions. Key Responsibilities The role will include but not be limited to: Experience in developing inbound and outbound interfaces to/from the cloud to On-Premises and Cloud instances of SAP Products. Experience in configuration and extension of standard iFlows. Experience in defining custom iFlows, local & exception sub-processes, exception handling. Expertise in handling various integration adapters in SAP CPI (SFSF, ODATA, SFTP, IDOC, SOAP, HTTP, Process Direct, REST Adapters) to exchange messages between sender and receiver. Knowledge on developing value mapping and Groovy and using it in iFlow. Experience in handling different data conversions like JSON to XML, CSV to XML, etc. Experience in using various CPI pallet options (integration patterns message transformations, enricher, splitter, etc.) and experience in SAP BTP Experience in handling security artifacts, encryption, and decryption mechanisms and SSH keys. Experience with EDI integrations, API management is a must. Understanding of EDI transactions like PO transmission and confirmation, ASN, Payment remittance advice, Product catalogs and Transportation and shipping status is a must. Experience with EDI standards ANSI X12, UN/EDIFACT is desirable. Desirable Experience on AMS projects and is aware of the Service processes of AMS Incident Mgt., Service Request Mgt., Problem Mgt., SLM. Knowledge of ABAP (Business Partner creation and maintenance, IDoc creation and maintenance and debugging) Your Experience First and foremost, you are a genuine Management Consultant with exceptional communication skills, the ability to see the bigger picture, and a collaborative approach to creating exceptional solutions. You will also have relevant SAP skills, including: 5+ years of experience in a full cycle implementation & integration in support projects. 2+ years of experience in designing, development, and implementation of integration flows (iFlows) using SAP CPI Looking for SAP CPI professional with hands-on experience on S/4 HANA implementation.

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5 - 8 years

5 - 9 Lacs

Bengaluru

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Job Title SAP CPI CONSULTANT Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Candidates with minimum 5 years of experience in integration based developments and configurations Good hands-on experience on SAP Cloud Platform Integration and API Management Experience in integration of multiple SAP and non-SAP systems Expertise in handling integrations using SFSF, ODATA, SFTP, IDOC, SOAP, HTTP, Process Direct, REST Adapters. Should have experience in handling different data conversions like json to xml, csv to xml etc. Should have experience in using various CPI pallet options (Integration patterns – Message transformations, Enricher, splitter, etc.) Should have knowledge in handling security artifacts, encryption and decryption mechanisms. Preferred Skills: Technology->SAP Technical->SAP Cloud Platform Integration(SAP CPI)->SAP Cloud Integration Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Coimbatore, Mumbai, Jaipur, Vizag, Mysore, Kolkata, Hubli. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible. Educational Requirements Bachelor of Engineering Service Line Enterprise Package Application Services * Location of posting is subject to business requirements

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7 - 11 years

10 - 12 Lacs

Bengaluru

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Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have skills :SAP PO/PI & APIs Development Good to have skills :NA Minimum 7.5 year(s) of experience is required Educational Qualification :A-15 years continuous education Computer Bachelors degree in science, or equivalent Key Reponsibilities :A-Apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve issues, problems in order to maximize the return on IT and Business investments B-Review and translate functional designs into technical solutions for change requests C-Hands-on development, Support and troubleshoot production PI interfaces D-Provide follow-up on all issues and solutions E-Work closely with IT business, support, MW, SAP and boundary system development teams Technical Experience :A-5 years of experience in PI tools and development required B-Strong PI development skills C-Experience with all phases of an implementation including design, build, configuration, testing, and support D-Experience with Enterprise Services Builder and Integration Directory E-Experience with development of complex mappings against IDOC and RFC structures F-UDF development experience G-Experience with IDOC, RFC, JMS, JDBC, SFSF, SFTP, SOAP and REST adapters Professional Attributes :A-Good communication skills

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3 - 6 years

5 - 8 Lacs

Bengaluru

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Overview: DominicLewis has been mandated for the RPA developer role Job Description: Candidate with minimum 4+ years of Integration experience in SAP Integration Suite Should have good work experience in SAP PO single stack Responsible for the realization of process integrations using SAP Integration Suite for our internal Customers Responsible for Interface developments & support activities Experience in configuration and extension of standard Artifacts Experience in defining Custom Artifacts, Local & Exception sub-processes, Exception handling Expertise in handling various integration adapters in SAP CI (SFSF, ODATA, SFTP, IDOC, SOAP, HTTP, Process Direct, REST, XI Adapters) to exchange messages between sender and receiver Experience in Graphical, Groovy, XLST mapping Experience in handling different data conversions like JSON to XML, CSV to XML, etc. Experience in using various CPI pallet Options Experience in migrating the interfaces from SAP PO 7.5 Single stack to Cloud Integration/Integration Suite Desirable experience with EDI integrations Good Knowledge on Event Mesh Experience with SAP Transport mechanism

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