We are seeking a highly skilled Senior OSS Integration Specialist to lead the integration of diverse network and security monitoring tools into our Operational Support Systems (OSS) using ElasticSearch , REST APIs , and agent-based methods. This role involves designing, developing, and maintaining integrations with platforms such as SolarWinds, Cisco Meraki, Ruckus, Versa, and Fortinet to support real-time monitoring, alert correlation, and data visualization. The ideal candidate has deep experience in OSS environments, strong knowledge of modern APIs, and the ability to work hands-on with ElasticSearch and data pipelines to deliver scalable, high-performance integrations for NOC/SOC visibility. Key Responsibilities: Lead OSS integration initiatives for network/security tools including SolarWinds, Meraki, Ruckus, Versa, and Fortinet . Develop and maintain API- and agent-based connectors to collect, parse, and normalize telemetry and alert data. Ingest structured and unstructured data into ElasticSearch , ensuring scalability, indexing efficiency, and query optimization. Collaborate with NOC, SOC, and DevOps teams to map data sources to operational dashboards and workflows. Design and implement custom ElasticSearch indices, visualizations (Kibana/Grafana), and alert rules. Work with event correlation engines to enrich, deduplicate, and route actionable alerts. Create integration documentation, SOPs, and troubleshooting playbooks. Monitor performance and ensure high availability of the data pipelines and integrations. Stay updated on new features of target platforms and ElasticStack to continuously enhance integration capability. Support incident resolution and RCA through real-time and historical data correlation. Primary Skills Bachelors or Masters degree in Computer Science, Information Technology, or related field. 7+ years of experience in OSS/NMS system integration or network tools engineering. Strong hands-on experience with ElasticSearch , Logstash , Beats , and Kibana . Proven experience integrating tools such as: SolarWinds (NPM, NCM, SAM) Cisco Meraki APIs Ruckus SmartZone Versa SD-WAN Analytics Fortinet Security Fabric (FortiGate, FortiAnalyzer) Proficiency in developing REST API clients (Python preferred) for data ingestion and control. Deep understanding of SNMP, Syslog, NetFlow/sFlow , and telemetry standards. Familiarity with message brokers (Kafka, RabbitMQ) and data processing pipelines . Ability to design efficient data models for time-series and log/event data. Strong troubleshooting skills across application, network, and data layers. Preferred Qualifications: Experience with ElasticSearch service scaling (e.g., sharding, ILM, hot-warm architecture). Knowledge of security frameworks and network compliance standards (e.g., ISO 27001, NIST). Experience integrating with ITSM tools (e.g., ServiceNow) for alert automation and incident creation. Certifications such as Elastic Certified Engineer , Fortinet NSE , Cisco DevNet , or SolarWinds SCP .
