1726 Sfdc Jobs - Page 8

Role Description : As a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner, maintaining customer satisfaction, and adhering to service level agreements. Roles & Responsibilities: Provide support to customers through various channels such as phone, email, and chat. Resolve customer issues and escalate issues to the appropriate teams when necessary. Maintain accurate records of customer interactions and issues. Familiarity with customer service software like Salesforce Service Cloud, Zendesk, and Freshdesk. Technical Skills : Strong customer service skills and experience in providing technical support. Proficiency in voice, chat, and email communication channels. Familiarity with ticketing systems such as Zendesk, ServiceNow, or Salesforce. Ability to troubleshoot technical issues and provide effective solutions. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Qualifications 3-5 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

Python Automation Test Engineer Experience3 to 10 Years QualificationB.E / B. Tech / M.E / M. Tech Essential Duties & Responsibilities: Automation Engineer expert in Python. He should have good knowledge of any of the automation tools. Preferably with Device testing exp. Knowledge in BT, WiFi, Jenkins, Continuous Integration, etc is good to have. Ready to work in Manual testing and automation Qualifications Required Bachelors or Masters S : Python BT, WIFI Excellent communication skills PREFERRED: Automation test experience Framework dev experience Job Category Software (IT Solutions) Job Location IndiaBangalore

8-10yrs of exp in Salesforce Salesforce Lightening,Apex, Visualforce Must have Exp in Integration and able to create Report. should be Salesforce.com certified Hands on experience on Apex triggers, Apex classes, Visualforce, SOQl, Lightning basics. working exp in configuration like Workflow, Process builder, Approval process etc..

The Opportunity This position is a great opportunity for a seasoned marketing professional with a passion for driving and accelerating pipeline, developing segment and partner strategies and implementing the plans and deliverables for partner teams.The Partner Marketing Manager will be responsible for the Partner Business in Asia Pacific, special focus (but not limited) on Japan, Indonesia, Thailand, Singapore, Malaysia, South Korea and India. The objective is to create awareness among a predefined list of partners, generate opportunities for existing partners and to work on creating Go-to-market plans for new solutions within new and existing partners. What Youll Contribute Plan, manage and execute marketing activities within budgetary guidelines and deadlines. Work with partners to develop joint marketing plans based on market trends and competitors. Maintain positive and productive relationship with Partner Account Managers, Regional Partner Directors, Inside Sales, Partner Success Manager and Marketing teams. Support partner events and manage partner marketing communications. Manage global partner program to achieve revenue goals. Provide support in developing partner marketing strategies and campaigns. Evaluate the marketing performance of partners and recommend improvements. What Were Seeking Deep knowledge of complex selling environments in the B2B technology world and what it takes to build brand and product awareness and pipeline. Proven track record of developing world class marketing initiatives in a high growth environment. Maturity and skill in collaborating with senior executives, partners, and sales teams to align on goals and work through business challenges. Creative skills in both communications and problem solving. Expert in using metrics and marketing performance measurement and how these are critical to optimize results and ROI in a corporate marketing environment. Knowledge and experience in building demand marketing plans. Be able to plan,executeand track results for any marketing activity. Experienced with SFDC and Pardot. Strategic and results oriented. Independent and resourceful person Extensive marketing/Partner marketing experience. Experience working with/for GSIs and Financial Services Processors Good understanding of social media & digital marketing. B2B SaaS experience. Excellent written and verbal communication skills and strong attention to detail. Highly organized and experience in project management. Ability to travel. Work for the Bangalore office at least 3 days a week. Bachelors degree, preferably in a marketing or related field; Masters degree or MBA is strongly preferred.

Trusted business partner to Sales and Sales leadership by providing Strategic Insights Must have worked with Salesforce CRM and have working knowledge using the tool. Track and influence Data Quality in Salesforce which is key to effective Sales management Reviews Leverage system and tools to document Sales Operations strategy and progress. Hands on experience on creating reports and dashboards in Salesforce. PowerBi working knowledge is preferable. Ability to identify business issues and set up an effective process Primary Skills Operations, Sales & Analytics Technical Skill Salesforce , Advanced Excel (PowerBi knowledge is an added advantage). Ability to work with data. Create and manage effective, intuitive, and insightful Reports & Dashboards to help understand the business and provide meaningful insights. Analyzing data on Bookings, Funnel, Forecasts etc , understanding trends and present action-oriented insights to the management. Keeping oneself updated with the latest technology and skills as needed for the role. Liaise and Collaborate with multiple stakeholders. Secondary Skills Expert in Reporting Dashboards and Reports using Salesforce , PowerBi & Advanced Excel Data Quality Management Sales Operations Support Knowledge of Salesforce Knowledge in MS Office

As part of the Salesforce COE team, candidate will be responsible to support various Salesforce activities which includes enhancing, maintaining and supporting various Salesforce Instances used by Bureau Veritas business units across globe. Key Qualities : Enthusiasm in customer and internal interactions Excellent written and verbal communication skills Excitement while troubleshooting customer problems Willingness to help customers become more knowledgeable Ability to triage high profile and/or urgent customer issues Works well with other team members and individually with minimal supervision Key Responsibilities: Translate functional requirements into technical requirements. Design and build high-performance, reusable, and reliable Apex code with best practices. Ensure the best possible quality of the application. Support the Salesforce COE Support & Development team to implement a tailored and scalable Salesforce solution. Take ownership of project work and developing client relationships (Should be a confident self-starter). Identify bugs and align with requirements during debugging. Good problem-solving skills and ability to give optimal solutions. Serve as mentor to less-experienced team members. Test bug fixes to make sure they work as per requirements, then deploy them to production. Good problem-solving skills and ability to give optimal solutions. Serve as mentor to less-experienced developers. Both process and technically oriented, understanding business implications of technical choices. Development and implementation of programming interfaces and custom integrations from a variety of different app-exchange modules within the Salesforce.com. Produce Requirements and associated Design Documents for assigned application features/enhancements, as well as necessary production support materials. Skills: Salesforce Functional & Technical knowledge with over 7 + Years of relevant experience in Salesforce. Experience in implementing and running data governance initiatives is necessary. Apex code development. Should have worked with an editor such as Visual Source Code , MavensMate or Eclipse for force.com Salesforce certifications ADM 201 (required), Salesforce PD 1 (required) , Salesforce PD 2 (desired) ,Sales & Service Cloud Consultant (desired). • Experience in Salesforce administration, Data Migration, Integration (Supporting / debugging existing) Integration. • Excellent Communication (Written & Verbal) Skills. • Experience in mentoring the Development team and provide solution to business problems / Platform limitations. • Ability to communicate with customers and provide consultation on Salesforce solutions. • Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements. • Should have good working knowledge of CI/CD/SFDX. • Exposure to Big Objects / LDV is big plus. • Worked on Salesforce Lightning for 3 – 4 projects and good understanding on design principles. • Experience with the development and integration of Salesforce with other enterprise systems (Both on Premise and Cloud based systems). • Good working knowledge of design patterns and should guide team to implement best practices. • Deep understanding of Visualforce, SFDC APEX, Lightning Components, Package Development, SQL/SOQL, XML, HTML, Eclipse, Java, Javascript, SOAP and REST techniques. • Worked on Salesforce Lightning for 3 – 4 projects and good understanding on design principles. • Experience with the development and integration of Salesforce with other enterprise systems (Both on Premise and Cloud based systems). • Programming Languages – APEX, Visual Force, Familiarity with ANT and Eclipse tools for working with the IDE. • Good working knowledge of design patterns and should guide team to implement best practices. • Familiarity with multiple implementation standards and methodologies. • Deep understanding of Visualforce, SFDC APEX, Lightning Components, Package Development, SQL/SOQL, XML, HTML, Eclipse, Java, Javascript, SOAP and REST techniques. • Working Knowledge of FSL (Field Service Lightning), CPQ, Marketing Cloud is big plus. • Understanding of CSS, XLS, repositories (SVN/CVS). • Very strong work ethic with a customer service focus (high intensity).

Job Title: Salesforce Developer Experience Required: 9 + Years Location : Bangalore Employment Type: Full-time Work Mode : work from office - all 5 days Job Description: We are seeking a talented and motivated Salesforce Developer with over 3+ years of experience to join our dynamic team. The ideal candidate will have strong technical expertise in Salesforce development and a proven track record in delivering scalable and high-quality solutions. Key Responsibilities: Design, develop, test, and deploy scalable Salesforce applications and custom solutions. Customize Salesforce to meet specific business requirements using Apex, Visualforce, Lightning Components (LWC), and other Salesforce tools. Integrate Salesforce with third-party applications and internal systems via REST/SOAP APIs. Implement and manage complex workflows, process builders, triggers, and other advanced Salesforce automation tools. Work closely with business stakeholders to gather requirements and translate them into technical specifications. Troubleshoot and resolve application and performance issues. Perform unit testing and support user acceptance testing (UAT) and post-deployment activities. Collaborate with cross-functional teams to ensure the timely and high-quality delivery of solutions. Maintain and ensure compliance with Salesforce best practices, standards, and security protocols. Stay up-to-date with the latest Salesforce features, releases, and industry trends. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 9+ years of experience in Salesforce development, with hands-on experience in Apex, Visualforce, and Lightning components. Solid understanding of Salesforce declarative features like flows, workflows, process builder, and validation rules. Proficiency in Salesforce integration with external systems (REST, SOAP APIs). Experience with Salesforce development tools (e.g., Salesforce CLI, Visual Studio Code). Experience with Agile methodology and tools such as Jira or Trello. Salesforce Developer certification (Platform Developer I) is preferred. Strong problem-solving skills and ability to work in a fast-paced environment. Excellent verbal and written communication skills. Preferred Skills: Experience with Lightning Web Components (LWC) development. Knowledge of Salesforce Sales Cloud, Service Cloud, or Experience Cloud. Familiarity with Git version control and CI/CD pipelines. Experience with data migration tools like Data Loader, Workbench, or third-party ETL tools. Knowledge of Salesforce security and data management best practices. Why Join Us: Opportunity to work with a talented team in a collaborative environment. Access to continuous learning and professional development. Competitive salary and benefits package. Chance to work on cutting-edge projects with global impact. If you are passionate about Salesforce development and want to grow your career with us, we'd love to hear from you!

As a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner, maintaining customer satisfaction, and adhering to service level agreements. Roles & Responsibilities: Provide support to customers through various channels such as phone, email, and chat. Resolve customer issues and escalate issues to the appropriate teams when necessary. Maintain accurate records of customer interactions and issues. Familiarity with customer service software like Salesforce Service Cloud, Zendesk, and Freshdesk. Technical Skills Skills Requirements: Strong customer service skills and experience in providing technical support. Proficiency in voice, chat, and email communication channels. Familiarity with ticketing systems such as Zendesk, ServiceNow, or Salesforce. Ability to troubleshoot technical issues and provide effective solutions. Must have excellent communication skills and be able to communicate complex technical information to non-technical stakeholders in a clear and concise manner. Must understand the company's long-term vision and align with it. Nice-to-have skills Qualifications Qualifications 3-5 years of work experience in relevant field B.Tech/B.E/M.Tech or MCA degree from a reputed university. Computer science background is preferred

Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. Do 1. Responsibilities: Meeting with the IT manager to determine the companys current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. 2. Technical Architect Requirements: Bachelors degree in information technology or computer science. Previous work experience as a technical architect. 3. Managerial experience. In-depth knowledge of enterprise systems, networking modules, and software integration. Knowledge of computer hardware and networking systems. Familiarity with programming languages, operating systems, and Office software. Advanced project management skills. Excellent communication skills. Ability to see big-picture designs from basic specifications. Ability to problem solve complex IT issues. Mandatory Skills: Salesforce Platform Development.: Experience: 8-10 Years.

Strong analytical & problem-solving skills Experience in Agile, Scrum, or Waterfall Hands-on with JIRA, Confluence, Tableau/Power BI Excellent communication skills CRM: Salesforce, Veeva, SFDC, ZOHO Required Candidate profile Preferred: SQL/data querying tools, exposure to Healthcare/Tech, FMCG, or Auto projects. Seeking a Senior Business Analyst skilled in process analysis, stakeholder mgmt & strategic delivery.

Skills and Competencies 4–8 years of experience in Salesforce Sales Cloud development. Having Experience in Any Bank and finance projects

Max Life Insurance Company Limited is looking for Senior Officer to join our dynamic team and embark on a rewarding career journey The Senior Officer plays a crucial role in the organization, responsible for overseeing and executing various tasks and projects to ensure the smooth functioning of operations This role requires strong leadership, analytical skills, and the ability to collaborate effectively with team members and stakeholders Key Responsibilities LeadershipProvide leadership and guidance to team members, fostering a positive work environment Lead by example, demonstrating professionalism, integrity, and dedication to the organization's goals and values Project ManagementManage and coordinate projects from initiation to completion, ensuring adherence to timelines and budget constraints Develop project plans, allocate resources, and monitor progress to achieve project objectives Identify and mitigate risks to project success, implementing appropriate solutions as needed Operational EfficiencyStreamline processes and procedures to improve operational efficiency and effectiveness Identify opportunities for automation or technological enhancements to optimize workflow and productivity Collaborate with cross-functional teams to implement process improvements and best practices Data Analysis and ReportingAnalyze data to identify trends, patterns, and insights relevant to the organization's objectives Generate reports and presentations to communicate findings and recommendations to key stakeholders Utilize data-driven insights to inform decision-making and drive continuous improvement initiatives Stakeholder EngagementBuild and maintain relationships with internal and external stakeholders, including clients, partners, and vendors Collaborate with stakeholders to understand their needs and requirements, ensuring alignment with organizational objectives Effectively communicate project updates, issues, and resolutions to stakeholders, fostering transparency and trust Compliance and Risk ManagementEnsure compliance with relevant laws, regulations, and internal policies and procedures Proactively identify and address potential risks and compliance issues, implementing appropriate controls and safeguards Keep abreast of industry developments and best practices to inform risk management strategies

Peetel Solutions Pvt. Ltd. is looking for Trainee Salesforce Developer to join our dynamic team and embark on a rewarding career journey Meeting with project managers to determine CRM needs. Developing customized solutions within the Salesforce platform. Designing, coding, and implementing Salesforce applications. Creating timelines and development goals. Testing the stability and functionality of the application. Troubleshooting and fixing bugs. Writing documents and providing technical training for Salesforce staff. Maintaining the security and integrity of the application software

Voltech Engineers Global is looking for Marketing Executive to join our dynamic team and embark on a rewarding career journey Researching and brainstorming each stage of the project. Delegating assignments to members of the graphics and advertising departments, as needed. Supervising employees' work, providing direction and clarification, as needed. Ensuring adherence to clients' specifications. Coordinating efforts to ensure that campaigns are completed. Adhering to time and financial restrictions. Tracking changes in consumer engagement following the roll-out of each marketing campaign. Compiling reports detailing the effects exerted by each campaign, and sharing these with clients.

Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Mandatory Skills: Salesforce Service Cloud Experience : 5-8 Years.

Role & responsibilities Use Apex to execute flow and transaction control statements on Salesforce servers in conjunction with calls to the API. Use Lightning Component, Visualforce, and JavaScript UI frameworks for developing single page applications for desktop and mobile in the Salesforce application. Use web services, including SOAP API, REST API, Bulk API, and Metadata API, to integrate Salesforce with systems and create APIs that can be consumed by external applications. Use SOQL and SOSL Salesforce database languages to search Salesforce data using field based and text-based search queries. Strong expertise in code optimization & various design pattern techniques Strong expertise in data modeling and backend logic(Apex) Strong expertise Lightning web component Expertise in CPQ, VLocity Experience working with Version control software (GIT, SVN etc.) Experience working in an agile environment Ability to deliver against several initiatives simultaneously Ability to prioritize and organize effectively Excellent written and verbal communication skills Excellent analytical and troubleshooting abilities.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Cloud App Dev Consulting. Experience: 5-8 Years.

Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Job Overview: Develops, creates, and modifies general computer applications software or specialized utility programs. Analyzes user needs and develops software solutions. Designs software or customizes software for client use with the aim of optimizing operational efficiency. Modifies existing software to correct errors, allow it to adapt to new hardware, or to improve its performance. Analyzes user needs and software requirements to determine feasibility of design within time and cost constraints. Confers with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces. Stores, retrieves, and manipulates data for analysis of system capabilities and requirements. Designs, develops, and modifies software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design. The responsibilities of this role include Working independently with no supervision. Making decisions that are significant in impact, influencing overall program or project success, finances, and/or the ability to meet objectives; errors are not readily apparent due to the complexity of work process/product or time between decisions and results; errors typically result in significant expenditure of time, resources, and funds to correct. Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents. Having a great degree of influence over key organizational decisions (e.g., is making or directly making key decisions that have substantial impact on the organization). Completing tasks that require multiple steps that can be performed in various orders; tasks require simultaneously executing multiple cognitive abilities and maintaining information in short or long-term memory. Regularly determines what needs to be done and is involved with sharing innovative solutions to achieve broad policies and objectives. Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required. Occasionally participates in strategic planning within own area affecting immediate operations. PRINCIPAL DUTIES AND RESPONSIBILITIES Seeks information within and outside of team to identify and manage overarching technical issues and wide-ranging solutions. Resolves design and technical issues related to technical area of expertise. Serves as a technical expert for technology related to an overall large system. Determines best strategies to solve current and future technical challenges associated with area of expertise. Collaborates with others inside and outside of project team to accomplish project objectives. Solves highly complex technical problems that affect multiple software layers or teams. Makes significant decisions as it pertains to the approach in coding large features or modules. Acts as a tech lead and on major projects to ensure they are driven to completion. Consults with other large project team leaders to determine how best to address a new or unique problem. Analyzes project requirements to determine time and resources required. Reviews and advises on coding efforts to ensure that projects are completed to specification. Works with high-level representatives from other functions (e.g., testing group, product group, customers) to integrate plan for software design of large initiative. Networks with customers and colleagues within and outside of Qualcomm to gain insight, ideas, and connections. Discusses state of software solution, approach, or other information with customers and others outside of Qualcomm. REQUIRED COMPETENCIES (All competencies are required upon entry) Analyzing Complex Information - The ability to collect information from a variety of different sources (e.g., platform level performance, resource constraints, performance dashboards, etc.), and identify fundamental patterns/trends across sets of highly complex data. This includes the ability to gather, integrate, and interpret high level information from multiple sources. Building Trusting Relationships - The ability to build trusting, collaborative relationships and rapport with different types of people and businesses. This includes delivering on commitments and maintaining confidential information, as well as being approachable, showing interest in the other person, and relating well to people regardless of personality or background. Communicating Effectively - The ability to compellingly communicate one's perspectives and ideas to all levels of the organization. This includes the ability to convey complex information in an engaging way, adapt the message, delivery, and point-of-view based on the audience's real-time or anticipated reactions. This also includes active listening, and eliciting questions, participation, and buy-in from the audience. Communication - The ability to convey information clearly and accurately, as well as choosing the most effective method of delivery (e.g., email, phone, face-to-face). This includes using a technically sound communication style both verbally and in writing. Creating the New and Different - The ability to be creative. This includes the ability to produce breakthrough ideas, being a visionary, managing innovation, seeing multiple futures, having broad interests and knowledge, and gaining support in order to translate new ideas into solutions. This also includes the ability to plan and implement unconventional ideas and speculate about alternative futures without all of the data. Dealing with Conflict - The ability to quickly and directly address problems, find common ground, and persevere on tough assignments. This includes having the willingness to be centrally involved in debates and facilitating conflict discussion and resolution. Decision Making - The ability to make quick, accurate decisions. This includes the ability to weigh alternatives and take into account the impact of the decisions on people, equipment, or other resources. Demonstrating Personal Flexibility - The ability to demonstrate resourcefulness and resilience in the face of change, obstacles, and adversity. This includes adapting to competing demands and shifting priorities. This also includes improving adaptability, pursuing new skills and knowledge, and regularly seeking feedback from others. Getting Organized - The ability to be organized, resourceful, and planful. This includes the ability to leverage multiple resources to get things done and lay out tasks in sufficient detail. This also includes the ability to get things done with fewer resources and in less time, work on multiple tasks at once without losing track, and foresee and plan around obstacles. Mentoring and Coaching - The ability to develop, coach, and mentor associates. This includes the ability to provide development experiences and network opportunities, advise, and teach to prepare associates for effective job performance. Software Engineering - Knowledge of the overall process for developing new software. This includes knowledge of the roles and responsibilities of software engineering and other functions, major phases, checkpoints and deliverables. This also includes the ability to identify common issues and considerations for bringing a new product to the marketplace. Software Optimization - Knowledge of techniques and approaches to optimize software for specific hardware platforms. This includes basic practices in software optimization and the interaction between software and the hardware platform. Taking Initiative - The ability to attack work activities with drive and energy, understanding the impact of work on key metrics, and making decisions that are in the company's best interest. This includes not being afraid to initiate action before all the facts are known, and driving value-added work tasks to completion. Technical Troubleshooting - Knowledge of systematic approaches to solving common technical problems (e.g., hardware, software, application, operational). This includes the ability to identify problems and report and escalate problems according to established procedures. This also includes the ability to identify available resources for troubleshooting. Time Management - The ability to quickly prioritize mission-critical from less important or trivial work activities. This includes sensing what the next most useful thing is to work on, and focusing on the critical few tasks that add value while putting aside or delaying the rest. Minimum Qualifications Bachelor's degree in Engineering, Electronics and Communication Engineering, Information Systems, Computer Science/Engineering or related field. 8+ years Software Engineering or related work experience. 4+ years experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications Strong knowledge and hands-on experience with the OS concepts, Linux Device Driver, and other RTOS, Hypervisors, Containers etc Experience with the wireless Modem technologies such as 4G/5G, DSDA, DSRC/CV2X, Antenna & Compensator SW design and Validation. Experience with the Telematics Modules architecture, SW Design and Development and commercialization. Knowledge on the Automotive systems and experience with the SW development according to ASPICE and other agile methodologies. 4+ years experience with Programming Language such as C, C++, Java, Python, etc. 15+ years Software Engineering or related work experience. 5+ years experience working in a large matrixed organization. 3+ years of work experience in a role requiring interaction with executive leadership (e.g., Director/ Sr Director or Vice President level and above). Master's Degree in Engineering, Electronics and Communication Engineering, Information Systems, Computer Science/Engineering or related field. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 7+ years of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience. 4+ years of work experience with Programming Language such as C, C++, Java, Python, etc. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Job Location: Gurugram Night shift (11pm onwards) Job Description: We are looking for Data Analyst with expertise in Data Studio, SFDC (Sales Force) and Google Sheets, BigQuery, Google Cloud Platform skills be included as well . We are looking for a Data Analyst with strong Bigquery SQL and Advance Excel skills and expertise in Looker Studio to drive data-driven insights and reporting. The ideal candidate will work closely with stakeholders to analyze data, create dashboards, and optimize reporting processes. Responsibilities: Write and optimize complex SQL queries for data analysis. Develop interactive dashboards and reports in Looker Studio . Extract, transform, and analyze data to support business decisions. Work with cross-functional teams to improve data visualization and reporting efficiency. Ensure data accuracy and integrity in all reports. Requirements: 4+ years of experience in data analysis. Strong proficiency in Bigquery SQL & Advance Excel (Joins, CTEs, Window Functions, etc.). Hands-on experience Data Studio, SFDC (Sales Force) and Google Sheets, Google Cloud Platform skills

Salesforce Platform Development Competency Head" is responsible for leading a Center of Excellence (CoE) focused on developing and maintaining Salesforce solutions within an organization, overseeing the design, implementation, and governance of all Salesforce platform development activities, ensuring adherence to best practices, and acting as the technical authority on the platform, while collaborating closely with business stakeholders to align Salesforce capabilities with strategic goals. Key Responsibilities: Strategic Leadership: Establish and manage the Salesforce CoE vision, strategy, and roadmap, aligning with overall business objectives. Define and enforce Salesforce development standards, best practices, and governance guidelines. Identify opportunities to leverage Salesforce platform capabilities to optimize business processes. Technical Expertise: Deep understanding of Salesforce development tools including Apex, Visualforce, Lightning Web Components, Flows, Process Builder, integration, and data management features. Design and architect complex Salesforce solutions, ensuring scalability, performance, and security. Lead technical design sessions, providing guidance on solution development, integration, and data migration strategies. Team Management: Lead and mentor a team of Salesforce developers, providing technical guidance and career development opportunities. Manage project timelines, resource allocation, and quality assurance processes for Salesforce development initiatives. Collaborate with cross-functional teams including business analysts, project managers, and system administrators to deliver successful Salesforce solutions. Implementation and Maintenance: Oversee the implementation of new Salesforce features, customizations, and integrations. Conduct code reviews, ensure adherence to coding standards, and address technical issues. Monitor Salesforce system performance, identify bottlenecks, and implement optimization strategies. Change Management and Training: Build a strong community of Developers, Dev leads, Tech Leads, Architects. Develop and deliver training programs to educate users on new Salesforce functionalities and best practices. Facilitate user adoption and manage change related to Salesforce updates and upgrades. Required Skills and Experience: 12+ years of Salesforce Platform Development Experience. Proven experience in leading Salesforce development teams, including managing complex projects and delivering high-quality solutions. Expertise in Salesforce development technologies like Apex, Visualforce, Lightning Components, Flows, Integration and data manipulation. Strong understanding of Salesforce platform architecture, security, and data governance best practices. Experience with Salesforce configuration, customization, and integration with external systems. Excellent communication and collaboration skills to effectively work with business stakeholders and technical teams. PD1, PD2, Salesforce JavaScript, Sales and Service cloud certified Ability to work closely with key stakeholders including but not limited to Clients, Leads, Sales and pre-sales, Delivery and Practice teams Open to travel (25%)

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Investment Banking(CLM). Experience: 3-5 Years. >

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. TitleTechnical Architect (.NET) Reporting ToManager Working LocationBangalore Primary Responsibilities: Technical Architect will be responsible for the design and refactoring of software components to address architecture concerns related to performance and reliability and reduce the technical debt. Produce technical design for the architecturally significant requirements (ASRs) and non-functional requirements (NFRs); assess that their implementation is matching the design. Requirement : Min 10-year experience in a .NET software development with Min. 3-year experience working as a technical architect in a .NET and SOA/Microservices architecture style software product. Produce technical design (using UML) with focus on application performance, reliability, and resiliency and explain same to the development team. Contributes to the technical and structural evolution of the application by identifying needs, gaps, and new requirements timely. Lead code and design reviews to enforce engineering best practices and technical standards. Makes recommendations to improve operating efficiency and functionality of assigned systems areas. Personal Skills: Excellent problem-solving, communication, negotiation, and interpersonal skills. Ability to balance short-term demands with long-term scalability. Preferred: Strong orientation towards Performance tuning and optimization with Microsoft technologies Experience in Cloud technologies, preferably Azure Education Qualifications : Computer Science and Engineering Background (Full-time BE/MCA or any other equivalent degree)

DevOps Manager As a part of the Devops team, the candidate will be responsible for release design, planning, scripting and execution for a variety of key customer-facing and internal applications. Alongside, hiring the Devops talent, preparing relevant accelerators in collaboration with partners, enabling training for the team, managing escalations, people management and supporting RFPs. The individual should be self-motivated, creative and proactive, to work successfully in a fast-paced environment including multiple platforms and architectures, diverse technologies and lab environments. The individual will work closely with developers, project managers, network engineers and other stakeholders throughout the SDLC, executing test iterations, tracking / reporting results, troubleshooting and coordinating defect resolution. The individual should have a strong understanding of SDLC processes and the QA lifecycle and methodology. Experience/Skills: 15 years of relevant work experience in a similar role Experience of release management and Devops in SFDC environments and with data migrations for at least 10 years Excellent verbal and written communication skills Technical background using Copado and understanding of the industry Good understanding of object-oriented programming, etc. Knowledge of automated release tools, specifically Git, Jenkins. Must demonstrate an ability to learn business processes, tools etc. Proven ability to manage and prioritize multiple, diverse tasks simultaneously Must be flexible, independent and self-motivated Punctual, Regular and consistent. Major Responsibilities: Interact with technical management, project management and development teams to develop a strong understanding of the project and objectives Plan and build releases as needed in consultation with technical/project management and the development and QA teams. Monitor releases and validate that they happen without issue Use existing tools Copado and techniques to execute releases and build/script new tools for performing the release function Develop the automation strategy/effort and generate scripts to perform automated releases to various environments (Prod, UAT, Dev). Manage risks and resolve issues related to release management Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution Document, track and escalate issues as appropriate, using JIRA, Confluence and similar tools Support production deployment of applications and perform validation testing during release cycles Build and document processes for release management in consultation with various stakeholders QA, Development, Management etc. Suggest enhancements in tools, processes etc. to improve efficiency of processes Communicate clearly to various stakeholder groups about status of releases Education: Degree in Information Systems, Computer Science, Web Systems, Mathematics or other related degree

Your role Designing and delivering capabilities to fulfill business requirements Hands-on experience in Installing/Upgrading and Setting up CyberArk (EPM, CPM, PSM, PSMP, AIM, PVWA, EPV) to customizing/configuring it for given Policies and procedures Design, architecture, and migration experience on CyberArk Provisioning, creating workflows, custom connectors, policies Integrating various platforms with CyberArk, such as different LDAP providers, Windows servers, UNIX servers, Databases, and networking Devices Creation of automation scripts using PACLI and REST API Experience on customization of CyberArk Platforms Custom PSM Connectors/CPM Plugins (with AutoIT/Shell Scripting) and good knowledge on auto-detection configuration and usage of Discovery Scanning tools Experience on AIM (CP and CCP) CP agents installation/upgradation Experience on CyberArk version upgrade Experience on DR Drill activities Your profile CyberArk technical delivery/Architect and advisory work, designing and delivering capabilities to fulfill business requirements Hands-on experience in Installing/Upgrading and Setting up CyberArk (EPM, CPM, PSM, PSMP, AIM, PVWA, EPV) to customizing/configuring it for given Policies and procedures Design, architecture, and migration experience on CyberArk Provisioning, creating workflows, custom connectors, policies Integrating various platforms with CyberArk, such as different LDAP providers, Windows servers, UNIX servers, Databases, and networking Devices Creation of automation scripts using PACLI and REST API Experience on customization of CyberArk Platforms Custom PSM Connectors/CPM Plugins (with AutoIT/Shell Scripting) and good knowledge on auto-detection configuration and usage of Discovery Scanning tools Location - Bengaluru,Hyderabad,Mumbai,Pune,Chennai,Coimbatore

Administrator, configure, and maintainSalesforce platform including profiles, roles, permission sets, sharing rules,record types, page layouts, and validation rules. Implement and manage complex sharingmodels, including manual sharing, criteria-based sharing rules, and org-widedefaults (OWDs). Lead advanced administration taskssuch as Flow automation, approval processes, complex reports dashboards,Einstein Activity Capture, Sandbox management, and metadata deployments. Design and develop custom solutionsusing Apex classes, triggers, batch jobs, and Lightning Web Components (LWC). Collaborate with business users togather and analyse requirements, translating them into scalable and efficientsolutions. Support integration of Salesforcewith third-party systems via APIs. Monitor system performance, performroutine maintenance, and troubleshoot issues proactively. Assist with Salesforce releases evaluating new features and preparing for release management activities. Ensure compliance with Salesforcebest practices, security policies, and governance standards. Provide training, support, anddocumentation to end-users and internal teams. Additional Skills: 5+ years of experience in Salesforceadministration, Development. Strong expertise in profiles, roles,permission sets, sharing rules, and security models. Experience in advanced adminactivities: Flows, Process Builder, reporting, deployment, and Sandboxes. Proficient in Apex (classes,triggers, batch) and Lightning Web Components (LWC). Familiarity with REST/SOAP APIs andintegration techniques. Salesforce Administrator (ADM 201)certification (required). Platform App Builder and/or AdvancedAdministrator certifications (preferred). Platform Developer I certification(preferred).