1303 Sfdc Jobs - Page 5

Req ID: 320572 We are currently seeking a Tosca Automation SFDC to join our team in Hyderabad, Telangana (IN-TG), India (IN). 7 to 12 years of Testing experience with packaged applications testing and automation covering salesforce,. Experience with business process testing is a must have. Experience with programming languages e.g. Java and/or C-Sharp required. 5+ years of testing automation experience with Tricentis Tosca. Expertise in Test Management with Tricentis qTest is needed. Experience with salesforce test automation with Tosca Experience with success factors test automation is nice to have Knowledge of programming with Java or C-Sharp

Req ID: 326791 We are currently seeking a Digital Solution Cnslt. Sr. Consultant to join our team in Pune, Mahrshtra (IN-MH), India (IN). How You"™ll Help Us: As a B2B Developer, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, MuleSoft, Tableau, etc. You"™ll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as a place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you achieve certifications. You"™d be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill building. Why the Role Is Important: Our B2B Developers are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of CPQ Jr. Developers provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. Once You Are Here, You Will: — Develop custom solutions using Salesforce functionality (APEX, SOQL, Visual Force, SOSL, Service CLOUD Lightning Components, integrations to third party solutions etc.) — Develop solutions based on requirements with direction from SA, & work to unit test work from the entire team with Service CLOUD — Translate simple to complex user stories into functional and actionable software within the Salesforce environment — Participate in daily stand ups, team status meetings, bug reviews and triaging and contribute information to status, risk, and issue reports, experince Cloud 39 Master | EAS - SFDC — Ensure functionality is delivered per the SOW. Identify deviations and communicate to project leadership. — Follow all project standard operating procedures (SOP) related to time reporting, DevOps, reporting status, updating PM/ticketing system for assignments, o bugs, events, incidents, requests, changes, problems, etc. — Implement enhancements, custom objects, & extensions including pleasing UI/UX screens. Utilize your expertise to address UI/UX requirements effectively in o the B2B Space to design cutting edge store fronts. Required Qualifications: — Minimum 5+ years"™ experience in SFDC Development using Apex Classes, Visualforce Pages, Triggers, Service CLOUD , experience cloud — Minimum 3+ years in IT consulting — Minimum of 1 E2E project in the B2B space — Experience developing on the B2B Lightning product, minimum 2+ years of experience with with lightning web components, Aura, etc. — 6 months of experience designing, implementing, or maintaining Cloud Craze Solutions — Certified Salesforce Platform Developer I Certification Required Preferred Qualifications: — 7+ years in the Salesforce development space — 10+ years of I.T. experience in the development space — Additional Salesforce developer track certifications — Experience Providing Security controllers to users by using Profiles, Roles, Permission sets and OWD Setting — Experience with developing extensions using custom objects & adding custom fields, page layouts, record types, lookup relationship, master-detail o relationships — Experience with RESTful Service Architecture is a plus, experience with API development experience a plus — Experience cloud / Communities experience a big plus — Knowledge of E2E Order Management lifecycle also appreciated but not a requirement — Experience with data migration using Data Loader — Understanding of CloudCraze architecture (Service Layers, Logic Layers, Data Layers), data models, customizations & extensions. — Knowledge of End-to-End Order Management lifecycle also appreciated but not a requirement — Nice to haveCloudCraze or B2B Lightning configuration experience and system administration — Technical skills related to Apex, ability to design & develop visual force pages and other programming languages desirable — Experience with RESTful Service Architecture is a plus — Experience with API development experience a plus — Experience cloud / Communities experience a big plus Ideal Mindset: — Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations. 40 Master | EAS - SFDC — Analytical. You like to dissect complex processes and can help forge a path based on your findings. "¢ Strong work ethic. You are a team player and lead by example. Location - Bengaluru,Chennai,Gurugram,Hyderabad,Noida,Pune

Function Finance Cost Center Location Gurgaon, India Region Position General & Op Acctng. Sr. Spclst Grade 9 Reporting to Accounting Director Process Category Shift Time Day/Afternoon) EMEA Shift (12.00 PM to 10.00 PM IST) Salary Range Min. Max. Functional Role () The primary role of this opening is to support Finance "“ Sales Reporting work as part of GCC finance for NTT DATA Inc. "“ Cloud & Security Practice Essential Desirable Education Background Bachelor's degree in Finance, Accounting, Commerce relevant field. Work Experience Typically requires 6-8 years relevant experience Global experience of working with teams across Geographies will be given preference Key Responsibilities Key Responsibilities Prepares and analyses sales performance for financial and business stakeholders Provides deep-dive analysis on sales productivity of individual sellers and regional units Work closely with product/portfolio management team to ensure compliance to group policies and procedures related to sales performance reporting Partnering with business stakeholders to track and improve sales forecast reporting Calculate quarterly commissions and incentive payouts for sales team based on the pre-defined criteria Develop and maintain detailed sales productivity models to support operational and strategic decisions Control sales expenditure Support budgeting and forecasting processes, consolidating inputs and providing top-down insights Creating reports, dashboards, and visuals (including in Power BI or equivalent tools) to communicate insights effectively Enhancing and documenting finance processes and supporting system improvements Identifies opportunities to enhance, streamline, and automate reporting processes and research new ways to use tools to accomplish improvements. Knowledge and Attributes Ability to establish and maintain good working relationships with senior sales team and business stakeholders A high degree of accuracy and attention to detail. Advanced planning and organizing skills. Excellent verbal and written communication skills. Proven time management skills with the ability to multitask and work independently. Ability to produce a high quality of work. Demonstrate high ethics and adherence to company values. Good understanding of IT services product/portfolio offerings. Ability to present complex financial data using detailed reports and charts. Demonstrated ability to work autonomously. Required Experience Experience supporting sales/revenue reporting At least 5 years relevant experience in complex/large multi-national corporation (preferably in IT/tech industry) Strong Excel modelling skills, with the ability to reshape and present data to deliver meaningful insights Curiosity and an investigative mindset - you enjoy getting behind the numbers and understanding how they fit together Confidence to engage with and challenge senior stakeholders, asking insightful questions to drive better outcomes Experience developing reports and visuals in Power BI or similar tools (desirable) Advanced Excel, PowerPoint skills Experience working in SFDC/SAP Key Performance Parameters Essential Knowledge and Analytical Skills MS Word/Excel/Outlook Fluent in business English; both written and verbal communication skills essential Managerial and Soft Skills Open to work in Flexible Shifts & Hybrid Work Environment Extended hours may be required in meet deadlines. Would be required to work with colleagues across different geographies and time zones Must demonstrate a strong commitment to integrity, internal controls and data privacy Should be a Good Team Player & Process driven person Must be able to manage multiple priorities and able to work well in a fast paced, dynamic environment Test to be Administrated Additional Information

Req ID: 312218 We are currently seeking a nCino QA to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). How You"™ll Help Us: We have an immediate need for an experienced QA who specializes in Automation and Manual testing to assist our client with the continuous growth of their company. Why the Role Is Important: You will be responsible to be a part of the testing team and making sure we deliver beyond client expectations. Our clients need to know they can trust the deliverables and services NTT DATA delivers and you will maintain our reputation for reliability. We will make sure to equip you with the required tools you need to exceed expectations in our projects. Once You Are Here, You Will: Liaise with managers to ensure that the test plan aligns with the overall project Deliver detailed reports to all levels of stakeholders, discussing progress and addressing any issues that have been identified Be a part of the team and assist with the overall project delivery Required Skills & Qualifications: At least 8+ years' experience within the testing domain In depth knowledge of software testing (manual and Automation) Prior knowledge about nCino(LOS) as a system is mandatory Manual web-based and API testing using POSTMAN tool and automation of scripts using common automation tools like selenium. Designed the Requirement Traceability Matrix from the given user stories by creating the high-level scenarios from the acceptance criteria and corresponding low-level scenarios/test cases following the different types of testing methodologies. Perform Smoke and Sanity testing on the build-drops. Perform different types of Black Box testing on the given stories. Performed high-level end-to-end testing (Integration) of the entire application to ensure no critical break in the flow. Take part in the Defect Triage Call to discuss the validity of the bug. Raise defects based on failing acceptance criteria using JIRA Attend all Agile ceremonies including Daily Stand-ups, Sprint Planning, Review/Demo, and Sprint Retro. Also took part in estimation during the planning phase. Attend 3 Amigos meetings and clarify all the doubts regarding acceptance criteria and scope of testing of specific features. Preferred: API/ nCino LOS services testing experience. Ideal Mindset: Flexible, open minded approach to work and a willingness to learn Communication, group dynamics, collaboration and continuous improvement are core "“ being best practice driven Pro-active, quick learner, ability to effectively work in multi-cultural and multi-national teams Positive attitude and ability to engage with different stakeholders managing scope and expectations skilfully Location - Bengaluru,Chennai,Hyderabad,Noida,Pune

• Application Project Management (Waterfall / Hybrid / Agile/SDLC) and Operations • Monitor and Manage Life Cycle of our Customer Facing / Internal IT Applications • Project Status reporting and Key metrics controls like Schedule and budget • Ensuring that all the IT control and Governance is adhered • Participate in gap and/or root cause assessments against performance, compliance and maturity findings to identify improvement opportunities • Implementing and developing solutions enabling Development and Operations teams to build, deploy, monitor and test applications and environments • Implementing monitoring and reporting solutions across a range of Cloud environments and SaaS platforms • Collaborate with stakeholders to gather and document business requirements for Salesforce implementation and enhancements • Collate the business pain points, convert to needs and opportunities to process improvements • Translate business requirements into functional specifications and user stories to the technical team • Work with Salesforce architects and developers to design solutions for business needs • Assist in the Salesforce configuration, including workflows, process builders, validation rules, dashboards • Ensure upkeep of applications infrastructure and timely intervention during issues • Vendor Management Co-ordinating with vendor and ensure timely delivery as per SLA / Project Schedule. • This will be an Individual contributor role reporting to Applications Lead, with no more than 2 to 3 reportees • Plan yearly application budgeting, monitoring and control.

JD(SF Experience Cloud Developer) Senior level SF developer with 6-8 years' hands-on experience Design, develop, and maintain Experience Cloud sites tailored to business requirements Build custom components using Lightning Web Components (LWC) and leverage Apex for backend logic. Automate processes using Salesforce Flows and other declarative tools. Integrate Salesforce with external systems using REST/SOAP APIs, middleware, and platform events. Hands-on experience using profiles, roles, sharing rules, permission sets, and org-wide defaults. Working knowledge of Salesforce DevOps processes Relevant Salesforce certifications - SF Administrator, SF Experience Cloud, Platform Developer IResponsibilities: Provide technical support for SFDC, Experience Cloud, Apex, REST SOAP, and SF Experience Cloud certification within the industry.

Role Overview We are seeking a dynamic CRM Developer to drive the planning and implementation of our CRM strategies. This role involves managing integrations, monitoring performance, optimizing data capture, and identifying opportunities for process improvement. The CRM APM will collaborate closely with the CRM Administrator and cross-functional teams to ensure the CRM system aligns with business objectives and enhances user experience. Key Responsibilities The CRM Associate Product Manager (APM) at NxtWave plays a vital role in optimizing our CRM processes and ensuring that the system delivers value to the organization. Here is an expanded view of the key responsibilities this role entails: Strategic Planning & Implementation Implementation Planning: Develop and execute plans for CRM implementations, ensuring alignment with business goals and customer needs. Performance Monitoring: Monitor CRM system performance, identifying trends and areas for improvement to drive user adoption and satisfaction. Integration Management: Collaborate with relevant teams to manage CRM integrations with other business tools and applications, ensuring seamless data flow and operational efficiency. Process Improvement: Identify and prioritize opportunities for process improvement, leveraging CRM capabilities to enhance business operations. Data Management & Optimization Data Capture Optimization: Analyze and optimize data capture processes to ensure accurate and comprehensive customer information. Task Prioritization: Prioritize tasks based on business needs and impact, ensuring efficient use of resources and alignment with strategic goals. Process Documentation: Create and maintain detailed documentation of CRM processes, workflows, and system configurations. Collaboration & Communication Cross-Functional Collaboration: Work closely with CRM Administrators, sales, marketing, and customer service teams to understand their needs and ensure CRM solutions meet their requirements. Stakeholder Engagement: Engage with key stakeholders to gather feedback, align on priorities, and communicate CRM strategies and progress. User Training & Support: Support training efforts to improve user adoption and proficiency, ensuring teams can effectively leverage CRM capabilities. Continuous Improvement & Innovation Industry Trends & Best Practices: Stay informed about CRM best practices, industry trends, and emerging technologies to drive innovation and continuous improvement. User Experience Enhancement: Identify opportunities to enhance the user experience, incorporating feedback and industry insights into CRM strategies. Qualities We Value Analytical Thinker: Demonstrate strong analytical skills, with the ability to interpret data and make data-driven decisions. Problem Solver: Exhibit excellent problem-solving skills, with a proactive approach to identifying and addressing challenges. Collaborative: Work effectively with cross-functional teams, fostering a collaborative and supportive work environment. Adaptable: Thrive in a dynamic environment, adapting to changing priorities and embracing new challenges. Proactive: Take initiative and demonstrate a proactive approach to identifying and addressing system improvements. Effective Communicator: Communicate clearly and effectively, presenting information to both technical and non-technical stakeholders. Continuous Learner: Stay up to date with the latest CRM trends and technologies, continuously improving your skills. Qualifications Educational Background: Preferably Bachelors degree in Business Administration, Information Technology, or a related field. Experience: Preferably proven experience as a CRM Developer or in a similar role. Technical Proficiency: Strong understanding of CRM systems and data management principles. Interpersonal Skills: Excellent communication and interpersonal skills. Skills Foundational Skills CRM Strategy: Experience in developing and executing CRM strategies that align with business objectives. Data Analysis: Proficiency in data analysis and interpretation, with the ability to make data-driven decisions. Project Management: Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Technical Skills CRM Tools: Experience with CRM software platforms (e.g., Salesforce, Zoho, Microsoft Dynamics). Integration Management: Familiarity with managing CRM integrations with other business tools and applications. Technical Support: Ability to troubleshoot technical issues and provide user support. Why Work with Us? Career Development: Grow your career in a dynamic environment that offers opportunities for professional development and advancement. Innovative Environment: Join a team that values innovation and encourages continuous improvement. Impactful Role: Contribute to the success of our organization by ensuring our CRM system delivers value to our teams and customers. Collaborative Culture: Be part of a supportive and collaborative team that values diversity and inclusion. Additional Information Work Arrangement: Office Work Schedule: 6 days a week.

6-12 years’ experience in Configit / Configit Ace Experience in .Net is preferred. Understand and analyse the product data, specifications, engineering rules Lead and define the CPQ model structure using industry best practices Understand Sales BOM, EBOM, MBOM Build and support CPQ data model with configuration structure, product rules Responsible for completeness and correctness of CPQ data model with all respects with the input from engineering team Optimize and lighten the CPQ model for better performance Re-designing or supporting the redesign of existing product Models Develop Rules, Scripts as part of the CPQ model Own and demonstrate functional leadership by demonstrating domain expertise Identify opportunities for improvements to promote continuous improvement in quality, timeliness, cost and service Manage small team to improve support and service, resolving issues and delivering outcome

Skill: Salesforce LWC Location : Kochi Experience : 3 Years - 12 Years Job Summary The Sr. Developer role is crucial for driving technical excellence within our Salesforce platform. With a hybrid work model and day shift the candidate will leverage their extensive experience to enhance data governance practices. This position does not require travel ensuring focus on delivering impactful solutions. Responsibilities Develop and implement Salesforce solutions that align with business objectives and enhance operational efficiency. Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. Ensure the integrity and security of data within the Salesforce platform adhering to best practices in data governance. Optimize Salesforce functionalities to improve user experience and streamline business processes. Troubleshoot and resolve technical issues promptly to minimize downtime and maintain system reliability. Provide technical guidance and mentorship to junior developers fostering a culture of continuous learning and improvement. Conduct regular system audits to ensure compliance with organizational standards and industry regulations. Stay updated with the latest Salesforce features and technologies to drive innovation and competitive advantage. Design and execute test plans to validate system performance and functionality. Implement automation strategies to reduce manual tasks and increase productivity. Collaborate with stakeholders to identify opportunities for system enhancements and process improvements. Document technical specifications and system configurations for future reference and training purposes. Monitor system performance and make necessary adjustments to optimize resource utilization. Qualifications Possess a strong background in Salesforce development with proven expertise in customizing and configuring the platform. Demonstrate proficiency in Apex Visualforce and Lightning components to create robust and scalable solutions. Exhibit knowledge of data governance principles and practices contributing to effective data management strategies. Have experience in integrating Salesforce with other enterprise systems ensuring seamless data flow and interoperability. Show capability in developing and executing test plans to ensure system reliability and performance. Display excellent problem-solving skills with the ability to troubleshoot complex technical issues efficiently. Maintain a proactive approach to learning staying abreast of industry trends and emerging technologies. Certifications Required Salesforce Certified Platform Developer I Salesforce Certified Administrator

raja.a@honeybeetechsolutions.com resume to SFDC Configuration salesforce

About The Role Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. ? Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a client’s business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit client’s business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others’ contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects ? ? ? Mandatory Skills: Finacle customization version 7. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ? 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ? 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ? Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Salesforce Service Cloud. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Platform Development. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Finacle customization version 7. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. ? Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a client’s business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit client’s business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others’ contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects ? ? ? Mandatory Skills: Finacle customization version 7. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Job Purpose Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. ? Objectives of this role - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. ? Roles and Responsibilities - Collaborate with cross-functional teams and business stakeholders, including software engineers, data analysts, product managers, and operations teams, to design and improve end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations as per the business and industry standards. - Design and Drive large Transformation initiatives which may include automation, RPA, AI/GenAI, Chatbots, CX tools like agent assist, workflow orchestration, Quality management tools etc. - Drive automation initiatives by leveraging technology and process optimization to streamline manual tasks and improve overall productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes related to banking operations and process optimization and apply this knowledge to improve business initiatives. - Drive regular project meetings & ensure transformation initiatives are driven to completion. - Manage discussions with required stakeholders for on various aspects of the program for timely follow up till closure. - Performs Quality Control via reviews of the design created by Functional Consultant and Tech Architect - Responsible for receiving the sign-off on the design, UAT and Hypercare from the customer - Establish working relationships and routinely interface with project sponsors, business stakeholders & technology partners. ? Required skills and qualifications - 5+ years of experience in an upper-management role, preferably in program management. - Exceptional skills in leadership, time management, facilitation, and organization. - Core experience in Digital Transformation in Telecom order management and front office processes with the tools/ solutions mentioned in role and responsibilities. - Experience in managing stakeholders (internal and external). - Outstanding knowledge of change management principles and performance evaluation processes. ? Good to have skills and Experience: - PMP Certified is added advantage. - Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc - Current Technological landscape understanding and stays abreast of current technologies like AI/GenAI etc." Mandatory Skills: Delivery Management. Experience>10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

? About The Role Salesforce Platform Development Competency Head" is responsible for leading a Center of Excellence (CoE) focused on developing and maintaining Salesforce solutions within an organization, overseeing the design, implementation, and governance of all Salesforce platform development activities, ensuring adherence to best practices, and acting as the technical authority on the platform, while collaborating closely with business stakeholders to align Salesforce capabilities with strategic goals. Key Responsibilities Strategic Leadership Establish and manage the Salesforce CoE vision, strategy, and roadmap, aligning with overall business objectives. Define and enforce Salesforce development standards, best practices, and governance guidelines. Identify opportunities to leverage Salesforce platform capabilities to optimize business processes. Technical Expertise: Deep understanding of Salesforce development tools including Apex, Visualforce, Lightning Web Components, Flows, Process Builder, integration, and data management features. Design and architect complex Salesforce solutions, ensuring scalability, performance, and security. Lead technical design sessions, providing guidance on solution development, integration, and data migration strategies. Team Management Lead and mentor a team of Salesforce developers, providing technical guidance and career development opportunities. Manage project timelines, resource allocation, and quality assurance processes for Salesforce development initiatives. Collaborate with cross-functional teams including business analysts, project managers, and system administrators to deliver successful Salesforce solutions. Implementation and Maintenance Oversee the implementation of new Salesforce features, customizations, and integrations. Conduct code reviews, ensure adherence to coding standards, and address technical issues. Monitor Salesforce system performance, identify bottlenecks, and implement optimization strategies. Change Management and Training Build a strong community of Developers, Dev leads, Tech Leads, Architects. Develop and deliver training programs to educate users on new Salesforce functionalities and best practices. Facilitate user adoption and manage change related to Salesforce updates and upgrades.

? Responsibilities: Hands-on experience with Omnistudio DataRaptor, Omnistudio FlexCards, Omnistudio OmniScript, SFIDX, Omnistudio Integration Procedures, Omnistudio CPQ. Judges the trade-offs with technology and feasibility and makes choices that fit the constraints of the project. Serves as the technical expert on Wipro projects focused on Salesforce.com, SFI and the Force.com platform. Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com. Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment. Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution. Provides mentoring and guidance to other team members, including offshore team members. Conducts business with the utmost professionalism including: Fulfils commitments consistently on-time and proactively escalates commitments that are in jeopardy. Responds promptly to requests and never allows queries to fall into a "black hole."? Attends meetings on time, always. ? Judges the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project. Familiar with project management fundamentals and fulfilling the project management role on projects. Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce.com, SFI and other custom solutions. Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment. Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution. Provides mentoring and guidance to other team members, including offshore team members. ? Serves as SFI subject matter expert. Confident and willing to challenge a customer and guide the customer towards the appropriate solution for their needs and push back if a customer is asking for solutions that aren't in their best interest. Ability to guide customer towards creative uses of standard cloud software functionality to meet business requirements instead of simply relying on custom code solutions.

Role- Lead Salesforce Developer Locations: Bangalore, Mumbai Experience: 5 to 7 Years 8 to 10 years Work Mode- 3 Days of work from the office[Hybrid Mode] Primary Skills Apex + LWC + Sales Cloud + Integration + Good Communication Skill Secondary Skills- Service Cloud Job Description: Analyse the business requirement and define the appropriate design with respect to data modelling. Experience in Sales Cloud, Service Cloud and Experience Cloud Perform configuration and customization of the salesforce.com platform. Design and develop high-performance, reusable lightening component. Guide team on writing test classes for developed classes and ensuring more than 90% code coverage Translating functional requirements into technical requirements. Identifying bugs and aligning with requirements during debugging. Guide & implement Testing automation, bug fixing and deploying to production Make suggestions for better solutions to problems Keep abreast of the latest and emerging technologies Should have previous contact center experience & implementation knowledge on CTI integration Required Skills and Experience: 5+ years of Core Development experience in Salesforce.com 2+ years of Omni Channel experience in Lightening Component, Lightening Event, Lightening page Template 4+ years of development experience in Visual Force, Apex, Process flows. Hands-on experience on Data Cloud & integration Hands-on experience in Salesforce Omni Channel and administration (e.g., Define routing, queues, managing users, security controls, and data as well as creating roles, profiles, and reports). Experience in designing custom objects, custom fields, picklists, page layouts, record layout, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation according to application requirements. Experience in integrating external applications to Salesforce Previous work experience with enterprise application and software development Experience developing customer-facing interfaces Excellent problem-solving skills and ability to provide required solutions Must have knowledge on sales cloud, service cloud and financial cloud. Experience with SFDC and UX integration will be big plus Experience in integrating with Angular/React applications will be big plus Experience in OpenCTI Integration experience will be big plus. Experience in Service Cloud implementation. The primary focus will be full life cycle of Salesforce development and integration with third-party services using Agile methodologies. The candidate will be working with other developers on different layers of the Infrastructure and integration. Therefore, a commitment to collaborative problem solving, state of the art Design and creating quality products is essential.

Job Title: Senior Salesforce Developer Experience: 5 to 8 Years Location: Mumbai & Bangalore Work Mode: Hybrid Employment Type: Full-time Job Summary: We are seeking an experienced and motivated Senior Salesforce Developer to join our team in Mumbai or Bangalore . This role is ideal for professionals with a strong background in Salesforce CRM development , including Apex , Lightning Web Components (LWC) , Visualforce , and system integration. You will be responsible for delivering scalable and customized Salesforce solutions across various clouds and ensuring seamless integration with third-party systems. Key Responsibilities: Design, develop, and maintain customized Salesforce solutions using Apex , LWC , Visualforce , and SOQL/SOSL . Implement Omni-Channel capabilities using Lightning Components , Events , and Templates . Create and manage Flows , automation rules, approval processes, and workflow rules. Integrate Salesforce with external systems using REST/SOAP APIs . Manage deployments, debugging, and performance tuning across environments. Handle user roles, profiles, permissions, and security controls. Collaborate with frontend teams on React/Angular integration projects. Leverage Data Cloud and Salesforce features for efficient data and process handling. Work on solutions involving Sales Cloud , Service Cloud , and Financial Cloud . Contribute to Agile teams and actively participate in sprint planning, stand-ups, and retrospectives. Utilize Open CTI , UX integration tools, and advanced Salesforce DevOps practices when required. Required Skills & Experience: 5+ years of hands-on development experience on Salesforce.com . Minimum 2 years of experience with Omni-Channel and Lightning Components . Strong proficiency in Visualforce , Apex , and Process Builder/Flows . Solid understanding of Salesforce integration and working with external APIs. Practical experience with Data Cloud and third-party system integrations. Expertise in Salesforce configuration custom objects, page layouts, roles, profiles, and dashboards. Knowledge of React/Angular integration with Salesforce (preferred). Experience with Open CTI and UX enhancements (good to have). Familiarity with Service Cloud implementation and customer-facing interfaces . Strong analytical and problem-solving skills. Preferred Qualifications: Salesforce certifications (Platform Developer I/II, Service Cloud Consultant, etc.) Experience in Agile/Scrum delivery environments. Prior experience in enterprise application development is an added advantage.

- Rest & SOAP API, POSTMAN, Banking Knowledge & Good Communication Skills Collaborate with clients to understand their business requirements and objectives for software/system implementations Assist in defining project scope, goals, and deliverables, and develop detailed implementation plans Conduct thorough analysis of client systems, processes, and workflows to identify gaps and opportunities for improvement Coordinate with internal teams, such as development, QA, and support, to ensure seamless integration and deployment of software solutions Provide expert guidance to clients on best practices and strategies for successful implementation and adoption of our products Develop and maintain project documentation, including project plans, requirements, specifications, and user manuals Conduct user training sessions and workshops to educate clients on system functionalities and usage

Job Title: Sales Operations Manager Location: Noida Department: Sales Operations Reports To: Director of Sales Operations / VP of Sales Employment Type: Full-time Job Summary: We are seeking a highly motivated and detail-oriented Sales Operations Manager with experience in a SaaS environment to lead and manage multiple concurrent projects, optimize CRM systems, and drive data-driven sales strategies. This role requires a combination of strategic thinking, analytical expertise, and strong project management skills to improve operational efficiency and support sales growth. Key Responsibilities: Lead, manage, and deliver multiple concurrent projects from initiation to completion with minimal supervision. Maintain and optimize Microsoft Dynamics CRM , ensuring data integrity, workflow efficiency, and process compliance. Assist with sales forecasting, pipeline planning, and budgeting processes to support strategic decision-making. Collaborate closely with cross-functional teams, including sales, marketing, product, and operations, to align goals and strategies. Monitor and improve sales tracking systems to ensure reporting accuracy and performance insights. Identify and resolve process bottlenecks to enhance sales team productivity and effectiveness. Engage with aligned operations teams and lines of business to address data requirements and deliver actionable insights. Develop and maintain sales analytics dashboards and reports using Excel, Power BI , and Power Apps to support leadership decision-making. Drive operational efficiency by streamlining processes and implementing innovative practices and tools. Enhance data quality assurance practices through QA testing, ensuring the integrity and accuracy of data used for compensation and reporting. Apply data cleansing techniques to improve the accuracy of contact and account databases. Develop scalable methods for acquiring net-new contacts to grow and enrich the sales database. Required Skills & Qualifications: 47 years of experience in sales operations, preferably in a SaaS or tech-driven environment. Bachelors degree in Business, Finance, Marketing, or related field; MBA preferred. Proven experience in project management , managing complex initiatives with multiple stakeholders. Strong knowledge of sales processes and sales operations best practices. Advanced proficiency in Microsoft Excel (including macros, VBA, pivot tables, v-lookups, h-lookups, and complex modeling). Expertise in Microsoft PowerPoint (including dynamic linking to Excel, embedded charts). Proficient in Salesforce and/or MS Dynamics CRM , SQL , Power BI , and Power Apps . Familiarity with MS Access and database query languages such as SQL. Strong analytical and problem-solving skills with a data-driven mindset. Excellent written and verbal communication skills, with an ability to influence cross-functional teams. Highly organized with a keen attention to detail. Ability to manage time effectively and work independently with minimal supervision. Flexible and adaptable, capable of working across different time zones as needed. Preferred Qualifications: Experience in automation and scripting for sales reporting. Previous experience supporting global sales teams. Familiarity with data enrichment tools and methodologies.

Roles and Responsibilities Strong knowledge on Siebel configuration, scripting, workflow, Runtime time events, DVM, SQL analysis. Nice to have skills (maximum of 3) Good to have (Not Mandatory):--. Detailed Siebel - 1. Should have Siebel configuration, workflow and scripting development knowledge 2. Should have strong debugging skills of Siebel application and process related issues 3. Should have working knowledge of integration, data map, web services and ability to debug the related issues. 4. Should have experience in analyzing Siebel log files. 5. Should have basic SQL skills Location Gurgaon ( Client Side post pandemic, initial WFH ), Other location can be considered if candidate is good.

We are looking for a passionate individual contributor to join us as part of core engineering team and help us in building our products and platform from scratch. The potential candidate would be part of a strong tech team to help us disrupt the Indian consumer fintech space. You will be responsible for the full product lifecycle including requirements analysis, design, implementation, testing, deployment and post deployment monitoring.Basic Qualification: 1-6 years of strong individual contributor experience as a software engineer. Strong knowledge of object-oriented programming concepts. BS/MS or higher degree in computer science, computer engineering, or related work experience. Knowledge of data structures/algorithms and an understanding of design tradeoffs. Strong knowledge in Java and experience with Spring Framework