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3.0 - 5.0 years

11 - 15 Lacs

Hyderabad

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Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Minimum Qualifications: Bachelors degree in engineering, Computer Science, Information Systems/technology, or equivalent and related field with: 3-5 years of experience with programming languages such as C & C++ Experience with Git, Perforce or equivalent Source Code Management Systems. Masters degree in engineering, Computer Science, Information Systems/technology, or equivalent and related field with: 2-4 years of experience with programming languages such as C & C++ Experience with Git, Perforce or equivalent Source Code Management Systems. Skills/Experience: Proficient in C,C++ fundamentals, Object-oriented Programming methodologies, Multithreaded Programming and OS fundamentals. Good analytical / problem solving / sound reasoning skills Experience in video domain or multimedia systems (preferred) Exposure to Linux/Windows Kernel/User Mode driver development (preferred) Experience in Windows Debugging Tools & Development Environments , Direct3D APIs (preferred) Knowledge of various video specifications as such H.264, H.265 (preferred) Principal Duties and Responsibilities: Applies Software knowledge to assist and support the design, development, creation, modification, and validation of video kernel drivers & solutions for Windows on Snapdragon. Analyzes user needs and software requirements. Designs and implements software features for products and systems. Participates in the design, coding for features, unit testing, debugging fixes, and integration efforts to ensure projects are completed on schedule. Assists in performing code reviews and regression tests as well as the triaging of issues Collaborates with others team members to accomplish project objectives. Writes technical documentation for software projects. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc.

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2.0 - 7.0 years

13 - 17 Lacs

Hyderabad

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Job Area: Operations Group, Operations Group > Project Analyst General Summary: Job OverviewQualcomm Customer Engineering team is seeking a highly organized, self-motivated problem solver with exceptional communication skills and expertise as a Salesforce Service Cloud Specialist. The ideal candidate will have Salesforce administrative experience with a strong knowledge of standard (out-of-the-box) Salesforce administrative functions and features, including but not limited to reports/dashboards, case assignments, validations, and profiles/permissions sets. This individual will work closely with Operations, Administrators, Customer Engineering, and IT Development teams to support, organize, prioritize, manage and deliver a large variety of support requests and issues by leveraging established processes, solutions, or features and escalating/driving improvements when necessary. This role requires the ability to extract business needs , identify and promote existing solutions/workarounds , connect stakeholders , discover answers or data, assess impact, collect requirements , write and define user stories, perform user acceptance testing, write/update user trainings, and promote user adoption of new solutions . Salesforce Admin, Business Analys, and/or Advanced Admin certification is preferred. Responsibilities include: Utilize broad knowledge of Salesforce Service Cloud to support internal and external customers as well as the company's programs though standard and available custom features . Collaborate with Data and Business Analysts, System Administrators, Development teams, and Customer Engineers to collect, interpret, analyze, and document use, functional, and technical requirements for new projects and enhancements. Must triage and share solutions/workarounds/status updates for known system issues , compile and prioritize new issues, and test/QA delivered solutions. Ensures effective processing of internal stakeholder support tickets submitted through JIRA by internal users for support on case team management, customer role/profile changes, attachment visibility, tools licensing, general tech support and use of the system(s), system downtime and case assignment corrections/redirections. Backup of administrative business operations around case support entitlement for contractually licensed customers, case assignment rule and queue, reports and dashboards, and other administratively controlled operational functions. Enabling users and supporting business needs through profile changes, reports type creation , validation analysis, sharing rules evaluation, and record/values configurations . Experience with Data Load, Import Wizard, and/or Workbench for database management tasks, including defining, preparing, and executing data corrections and alignment tasks . Create and execute user guides and process documentation for end users. Work with internal stakeholders (CE team, Finance, Engineering, Sales, etc.) to gather requirements, support, and develop functional work statements as needed . Excellent organizational, prioritization, and time management skills. Demonstrate a strong work ethic and ready to execute best practices for supporting the business. Customer support experience maintaining, triaging, and troubleshooting existing programmatic integrations with internal and external systems. Required if we take up Case API, otherwise not necessary Strong communication abilities and soft skills like organization are essential- Must be capable of addressing a diverse range of audiences. Minimum Qualifications: 2+ years relevant work experience on Salesforce Lightning administration Bachelor in one of the following or equivalent experience Business Administration, Business Operations, Data Analysis, Communication or Information Systems, or related field Expert level knowledge in MS Excel (current versions) and MS PowerPoint Preferred Qualifications: Master's in Business Administration, Business Operations, Computer Science, Information Systems, or related field Salesforce Certified Administrator, Advanced Administrator, or Business Analyst Experience using, interacting and supporting established API or programmatic integrations Minimum Qualifications: Associate's degree in Business Administration, Management, Computer Science, Engineering, Computer Science, or related field. OR High School Diploma or equivalent and 2+ years of relevant work experience.

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8.0 - 13.0 years

10 - 15 Lacs

Bengaluru

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Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: Job Overview: Develops, creates, and modifies general computer applications software or specialized utility programs. Analyzes user needs and develops software solutions. Designs software or customizes software for client use with the aim of optimizing operational efficiency. Modifies existing software to correct errors, allow it to adapt to new hardware, or to improve its performance. Analyzes user needs and software requirements to determine feasibility of design within time and cost constraints. Confers with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces. Stores, retrieves, and manipulates data for analysis of system capabilities and requirements. Designs, develops, and modifies software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design. The responsibilities of this role include Working independently with no supervision. Making decisions that are significant in impact, influencing overall program or project success, finances, and/or the ability to meet objectives; errors are not readily apparent due to the complexity of work process/product or time between decisions and results; errors typically result in significant expenditure of time, resources, and funds to correct. Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents. Having a great degree of influence over key organizational decisions (e.g., is making or directly making key decisions that have substantial impact on the organization). Completing tasks that require multiple steps that can be performed in various orders; tasks require simultaneously executing multiple cognitive abilities and maintaining information in short or long-term memory. Regularly determines what needs to be done and is involved with sharing innovative solutions to achieve broad policies and objectives. Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required. Occasionally participates in strategic planning within own area affecting immediate operations. PRINCIPAL DUTIES AND RESPONSIBILITIES Seeks information within and outside of team to identify and manage overarching technical issues and wide-ranging solutions. Resolves design and technical issues related to technical area of expertise. Serves as a technical expert for technology related to an overall large system. Determines best strategies to solve current and future technical challenges associated with area of expertise. Collaborates with others inside and outside of project team to accomplish project objectives. Solves highly complex technical problems that affect multiple software layers or teams. Makes significant decisions as it pertains to the approach in coding large features or modules. Acts as a tech lead and on major projects to ensure they are driven to completion. Consults with other large project team leaders to determine how best to address a new or unique problem. Analyzes project requirements to determine time and resources required. Reviews and advises on coding efforts to ensure that projects are completed to specification. Works with high-level representatives from other functions (e.g., testing group, product group, customers) to integrate plan for software design of large initiative. Networks with customers and colleagues within and outside of Qualcomm to gain insight, ideas, and connections. Discusses state of software solution, approach, or other information with customers and others outside of Qualcomm. REQUIRED COMPETENCIES (All competencies are required upon entry) Analyzing Complex Information - The ability to collect information from a variety of different sources (e.g., platform level performance, resource constraints, performance dashboards, etc.), and identify fundamental patterns/trends across sets of highly complex data. This includes the ability to gather, integrate, and interpret high level information from multiple sources. Building Trusting Relationships - The ability to build trusting, collaborative relationships and rapport with different types of people and businesses. This includes delivering on commitments and maintaining confidential information, as well as being approachable, showing interest in the other person, and relating well to people regardless of personality or background. Communicating Effectively - The ability to compellingly communicate one's perspectives and ideas to all levels of the organization. This includes the ability to convey complex information in an engaging way, adapt the message, delivery, and point-of-view based on the audience's real-time or anticipated reactions. This also includes active listening, and eliciting questions, participation, and buy-in from the audience. Communication - The ability to convey information clearly and accurately, as well as choosing the most effective method of delivery (e.g., email, phone, face-to-face). This includes using a technically sound communication style both verbally and in writing. Creating the New and Different - The ability to be creative. This includes the ability to produce breakthrough ideas, being a visionary, managing innovation, seeing multiple futures, having broad interests and knowledge, and gaining support in order to translate new ideas into solutions. This also includes the ability to plan and implement unconventional ideas and speculate about alternative futures without all of the data. Dealing with Conflict - The ability to quickly and directly address problems, find common ground, and persevere on tough assignments. This includes having the willingness to be centrally involved in debates and facilitating conflict discussion and resolution. Decision Making - The ability to make quick, accurate decisions. This includes the ability to weigh alternatives and take into account the impact of the decisions on people, equipment, or other resources. Demonstrating Personal Flexibility - The ability to demonstrate resourcefulness and resilience in the face of change, obstacles, and adversity. This includes adapting to competing demands and shifting priorities. This also includes improving adaptability, pursuing new skills and knowledge, and regularly seeking feedback from others. Getting Organized - The ability to be organized, resourceful, and planful. This includes the ability to leverage multiple resources to get things done and lay out tasks in sufficient detail. This also includes the ability to get things done with fewer resources and in less time, work on multiple tasks at once without losing track, and foresee and plan around obstacles. Mentoring and Coaching - The ability to develop, coach, and mentor associates. This includes the ability to provide development experiences and network opportunities, advise, and teach to prepare associates for effective job performance. Software Engineering - Knowledge of the overall process for developing new software. This includes knowledge of the roles and responsibilities of software engineering and other functions, major phases, checkpoints and deliverables. This also includes the ability to identify common issues and considerations for bringing a new product to the marketplace. Software Optimization - Knowledge of techniques and approaches to optimize software for specific hardware platforms. This includes basic practices in software optimization and the interaction between software and the hardware platform. Taking Initiative - The ability to attack work activities with drive and energy, understanding the impact of work on key metrics, and making decisions that are in the company's best interest. This includes not being afraid to initiate action before all the facts are known, and driving value-added work tasks to completion. Technical Troubleshooting - Knowledge of systematic approaches to solving common technical problems (e.g., hardware, software, application, operational). This includes the ability to identify problems and report and escalate problems according to established procedures. This also includes the ability to identify available resources for troubleshooting. Time Management - The ability to quickly prioritize mission-critical from less important or trivial work activities. This includes sensing what the next most useful thing is to work on, and focusing on the critical few tasks that add value while putting aside or delaying the rest. Minimum Qualifications Bachelor's degree in Engineering, Electronics and Communication Engineering, Information Systems, Computer Science/Engineering or related field. 8+ years Software Engineering or related work experience. 4+ years experience with Programming Language such as C, C++, Java, Python, etc. Preferred Qualifications Strong knowledge and hands-on experience with the OS concepts, Linux Device Driver, and other RTOS, Hypervisors, Containers etc Experience with the wireless Modem technologies such as 4G/5G, DSDA, DSRC/CV2X, Antenna & Compensator SW design and Validation. Experience with the Telematics Modules architecture, SW Design and Development and commercialization. Knowledge on the Automotive systems and experience with the SW development according to ASPICE and other agile methodologies. 4+ years experience with Programming Language such as C, C++, Java, Python, etc. 15+ years Software Engineering or related work experience. 5+ years experience working in a large matrixed organization. 3+ years of work experience in a role requiring interaction with executive leadership (e.g., Director/ Sr Director or Vice President level and above). Master's Degree in Engineering, Electronics and Communication Engineering, Information Systems, Computer Science/Engineering or related field. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Software Engineering or related work experience. ORMaster's degree in Engineering, Information Systems, Computer Science, or related field and 7+ years of Software Engineering or related work experience. ORPhD in Engineering, Information Systems, Computer Science, or related field and 6+ years of Software Engineering or related work experience. 4+ years of work experience with Programming Language such as C, C++, Java, Python, etc.

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8.0 - 13.0 years

25 - 40 Lacs

Bengaluru

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8+ years overall IT experience 5+ years hands-on Salesforce development experience Proficient in Apex, LWC, Aura, Visualforce, Salesforce Flows Must have Lead Experience.

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5.0 - 10.0 years

10 - 20 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

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Roles & Responsibilities: - Lead the design and development of Salesforce solutions, including integration with other systems and customization of Salesforce applications. - Collaborate with cross-functional teams to identify business requirements and translate them into technical solutions. - Provide technical guidance and mentorship to development teams, ensuring adherence to best practices and standards. - Stay updated with the latest advancements in Salesforce technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce - Strong understanding of Salesforce development best practices and standards. - Experience with Salesforce integration with other systems. - Experience with Salesforce customization of applications. - Experience with Salesforce Lightning and Apex programming languages. Location- Pan India Email me- maya@mounttalent.com

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2.0 - 6.0 years

1 - 4 Lacs

Bengaluru

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DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

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7.0 - 10.0 years

6 - 11 Lacs

Bengaluru

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Req ID: 326031 We are currently seeking a Oracle CPQ Developer_326031 to join our team in Bengaluru, Karntaka (IN-KA), India (IN). Role Scope / Deliverables Routine Support Provide support for application production environment, resolving issues, and taking preventive and corrective steps in accordance with SLA"s. Provide Incident and/or problem management for software or configuration defects. Provide configuration management for modifications required to correct defects/problems. with delivered/implemented functionality. Update tickets with proposed solution. Provide Unit Testing for incidents and service requests as required, prior to handing off to PPD to User Acceptance Testing. Collaborate with internal PPD teams on issues that may involve Interfaces, Middleware, Infrastructure, Database, Security, and others. Provide updates to functional and technical design documentation. Work directly with Oracle Support on service requests raise with Oracle for request that fall under PPD"s support contract with Oracle Routine Maintenance Perform data integrity checks on the Oracle CPQ system and data fault clearance. Provide basic PROD application monitoring as mutually agreed upon to PPD Application Manager. Provide release management services for Oracle CPQ Cloud updates Enhancement Services Provide enhancement services for minor enhancements to existing functionality. Key Skills: Knowledge and experience supporting and developing Oracle CPQIncident management, change management, SLA managementGood documentation practices

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8.0 - 13.0 years

13 - 17 Lacs

Chennai, Gurugram, Bengaluru

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Req ID: 322024 We are currently seeking a Salesforce Solution Architect to join our team in Bangalore, Karntaka (IN-KA), India (IN). SFDC Solution Architect (Sales Cloud, Service Cloud and Experience Cloud) How You"™ll Help Us: As a Solution Architect, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, MuleSoft, Tableau, etc. You"™ll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as a place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills, and helping you achieve certifications. You"™d be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill-building. Why the Role Is Important: Our Solution Architects are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Solution Architects provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised Once You Are Here, You Will: Develop a comprehensive understanding of our client"™s needs to create thorough configuration designs, use cases, test conditions, and training documentation to support the successful implementation of initiatives and processes 76 Master | EAS - SFDC Identify and recommend Salesforce.com based solutions, integration points and related implementation architecture for business usage improvements, scalability, and performance Document business processes and wireframing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs Ensure the Salesforce.com technical design aligns to overall enterprise architecture of the client and can scale with it Required Qualifications: — 8 Years of experience implementing enterprise level projects in Salesforce.com / Force.com platform — 2 Years of experience creating solutions to business requirement — Including 3 project implementations that leverage the full capabilities (client, design, implement and optimize) of the Salesforce platform — 2 years of experience working with business and development teams to successfully design and manage solutions by creating solution design documents, requirement documentation, business process and workflow definitions and gap analysis Preferred Experience: — Strong understanding of Saleforce.com Lightning Platform Ideal Mindset: — Visionary. You are responsible for providing the technical vision for the solution. Location - Bengaluru,Chennai,Gurugram,Hyderabad,Noida,Pune

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4.0 - 9.0 years

5 - 9 Lacs

Bengaluru

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Req ID: 320606 We are currently seeking a Oracle CPQ consultant to join our team in Bengaluru, Karntaka (IN-KA), India (IN). Oracle CPQ Developer Accountabilities Build a deep understanding of sales and quoting processes with aim for continuous improvement Understand current CPQ solutions and identify areas that could be standardized or consolidated. Work with Flowserve business to understand requirements to implement CPQ solutions. Design and architect CPQ configurations and commerce flows that enable cross selling of different products (pumps, valve and seal equipment). Participate in the hands-on build of the designed solution. Ensure all solutions are built to scale and work across various product lines Participate in testing and deployment of CPQ solutions to develop and maintain a stable, efficient CPQ environment. Scrutinize and review both existing and proposed solutions, with an emphasis on performance and stability. Work with other team members to integrate CPQ with our Salesforce CRM, ERP and other enterprise systems. Provide troubleshooting and programming support for the current Flowserve applications running on Oracle CPQ. Reinforce lessons-learned through continual collaboration and refinement of solutions and ideas submitted by team members. Play a prominent role within the CPQ Solution Delivery team as a thought leader during the Enterprise CPQ program. Basic Quali fi ca ti ons Minimum of 4 years of Oracle CPQ experience is required. Experience with commerce flows within CPQ is highly desirable. However, any CPQ experience will be considered. Knowledge and experience with the following languagesSQL, Java or C

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5.0 - 10.0 years

4 - 8 Lacs

Hyderabad

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Req ID: 316214 We are currently seeking a Salesforce Developer to join our team in Hyderabad, Telangana (IN-TG), India (IN). Why the Role Is Important: Our Developers are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Salesforce Developers provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. Once You Are Here, You Will: "¢ Perform development, testing, implementation, documentation within the SalesForce.com platform "¢ Salesforce developer resource who will support dashboarding, data analysis and visualization needs for the team. "¢ Develop and maintain Lightening Web Components, Visualforce, Apex, and integrations to other third-party solutions "¢ Act as the first point of escalation for daily service issues along with PM and be a primary point of contact for Stakeholders "¢ Prepare/Review Test Scripts and Unit testing of changes "¢ Provide training, support, and leadership to the larger project team "¢ Develop Apex Class and Visual force pages in compliance with Salesforce.com recommended standards "¢ Develop Apex Test classes with a minimum of 90% coverage as all functionalities and bulk operations might be validated. "¢ Force.com"Apex, Visualforce, Triggers, SOQL, SOSL, API, Flows, LWC, Web Services (SOAP & REST)Sales Cloud, LWC, Javascript, CSS, Salesforce Packages, Jenkins, Agile methodology, CI/CD" Required Qualifications: "¢ 5+ years"™ experience in a Salesforce consulting role that include completing at least 5 projects in a development role "¢ Salesforce Platform Developer II Certification "¢ Salesforce Certified Platform Developer-I "¢ Salesforce Certified App Builder "¢ Familiarity with Ja vascript, CSS, Splunk Analytics "¢ 5 years+ experience developing custom business logic in APEX, writing test classes, creating Lightning Web Components, Visualforce Pages and Triggers "¢ 5 Years+ experience in SFDC Developing custom business logic in Apex, creating Lightning Web Components, Visualforce Pages, and Triggers Preferred Experience: "¢ Prior experience with a software development methodology, Agile "¢ Knowledge of Reports & Dashboards, SOQL & SOSL "¢ Knowledge of Lightning Application on Aura Framework "¢ Knowledge with Providing Security controllers to users by using Profiles, Roles, Permission sets and OWD Setting "¢ Experience with data migration using Data Loader

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5.0 - 10.0 years

2 - 6 Lacs

Hyderabad

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Req ID: 321100 We are currently seeking a Agentforce Developer to join our team in Hyderabad, Telangana (IN-TG), India (IN). Why the Role Is Important: Our Developers are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Salesforce Developers provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. Once You Are Here, You Will: "¢ Perform development, testing, implementation, documentation within the SalesForce.com platform "¢ Salesforce developer resource who will support dashboarding, data analysis and visualization needs for the team. "¢ Develop and maintain Lightening Web Components, Visualforce, Apex, and integrations to other third-party solutions "¢ Act as the first point of escalation for daily service issues along with PM and be a primary point of contact for Stakeholders "¢ Prepare/Review Test Scripts and Unit testing of changes "¢ Provide training, support, and leadership to the larger project team "¢ Develop Apex Class and Visual force pages in compliance with Salesforce.com recommended standards "¢ Develop Apex Test classes with a minimum of 90% coverage as all functionalities and bulk operations might be validated. "¢ Force.com"Apex, Visualforce, Triggers, SOQL, SOSL, API, Flows, LWC, Web Services (SOAP & REST)Sales Cloud, LWC, Javascript, CSS, Salesforce Packages, Jenkins, Agile methodology, CI/CD" Required Qualifications: "¢ 5+ years"™ experience in a Salesforce consulting role that include completing at least 5 projects in a development role "¢ Salesforce Platform Developer II Certification "¢ Salesforce Certified Platform Developer-I "¢ Salesforce Certified App Builder "¢ Familiarity with Ja vascript, CSS, Splunk Analytics "¢ 5 years+ experience developing custom business logic in APEX, writing test classes, creating Lightning Web Components, Visualforce Pages and Triggers "¢ 5 Years+ experience in SFDC Developing custom business logic in Apex, creating Lightning Web Components, Visualforce Pages, and Triggers Preferred Experience: "¢ Prior experience with a software development methodology, Agile "¢ Knowledge of Reports & Dashboards, SOQL & SOSL "¢ Knowledge of Lightning Application on Aura Framework "¢ Knowledge with Providing Security controllers to users by using Profiles, Roles, Permission sets and OWD Setting "¢ Experience with data migration using Data Loader

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5.0 - 10.0 years

4 - 9 Lacs

Hyderabad

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Req ID: 328249 We are currently seeking a Senior Software Engineer to join our team in Hyderabad, Telangana (IN-TG), India (IN). Consultant with Strong knowledge of Sales Cloud and CPQ : How You"™ll Help Us: As an SFDC CPQ Consultant, you will have the opportunity to get in on the ground floor of a new division created within on the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, MuleSoft, Tableau etc. You"™ll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you achieve certifications. You"™d be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill building. Why the Role Is Important: Our SFDC CPQ Consultants are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of SFDC CPQ Consultants provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. Once You Are Here, You Will: — Create test plans and test cases to cover the documented business requirements and design specifications. — Execute test cases and record results. Consult with project team on questionable issues before opening defects. — Report test status and test metrics daily in the project tool (e.g., Jira, TFS, etc.) — Participate in bug reviews and triaging. — Participate in team status meetings and contribute information to status, risk, and issue reports. — Ensure functionality is delivered per the SOW. Identify deviations and communicate to project leadership. — Follow all project standard operating procedures (SOP) related to time reporting, DevOps, reporting status, updating PM/ticketing system for assignments, bugs, events, incidents, requests, changes, problems, etc. Qualifications: Required: — Minimum 5+ years of experience in Sales Cloud Consulting — Minimum of 1 E2E project in the CPQ space — Certified Salesforce Administrator Certification Required — Minimum 1+ years of operational experience with complex price books, discount and contracted pricing, contract, and renewal management — Preferred: — Strong Preference for Salesforce CPQ Specialist Certification — Sales Cloud Certification — Knowledge of Agile methodologies and understanding of software development process Ideal Mindset: — Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations. — Analytical. You like to dissect complex processes and can help forge a path based on your findings. — Strong work ethic. You are a team player and lead by example.

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5.0 - 10.0 years

8 - 12 Lacs

Pune

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Req ID: 316242 We are currently seeking a Digital Solution Cnslt. Sr. Consultant to join our team in Pune, Mahrshtra (IN-MH), India (IN). Why the Role Is Important: Our Developers are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Salesforce Developers provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. Once You Are Here, You Will: "¢ Perform development, testing, implementation, documentation within the SalesForce.com platform "¢ Salesforce developer resource who will support dashboarding, data analysis and visualization needs for the team. "¢ Develop and maintain Lightening Web Components, Visualforce, Apex, and integrations to other third-party solutions "¢ Act as the first point of escalation for daily service issues along with PM and be a primary point of contact for Stakeholders "¢ Prepare/Review Test Scripts and Unit testing of changes "¢ Provide training, support, and leadership to the larger project team "¢ Develop Apex Class and Visual force pages in compliance with Salesforce.com recommended standards "¢ Develop Apex Test classes with a minimum of 90% coverage as all functionalities and bulk operations might be validated. "¢ Force.com"Apex, Visualforce, Triggers, SOQL, SOSL, API, Flows, LWC, Web Services (SOAP & REST)Sales Cloud, LWC, Javascript, CSS, Salesforce Packages, Jenkins, Agile methodology, CI/CD" Required Qualifications: "¢ 5+ years"™ experience in a Salesforce consulting role that include completing at least 5 projects in a development role "¢ Salesforce Platform Developer II Certification "¢ Salesforce Certified Platform Developer-I "¢ Salesforce Certified App Builder "¢ Familiarity with Ja vascript, CSS, Splunk Analytics "¢ 5 years+ experience developing custom business logic in APEX, writing test classes, creating Lightning Web Components, Visualforce Pages and Triggers "¢ 5 Years+ experience in SFDC Developing custom business logic in Apex, creating Lightning Web Components, Visualforce Pages, and Triggers Preferred Experience: "¢ Prior experience with a software development methodology, Agile "¢ Knowledge of Reports & Dashboards, SOQL & SOSL "¢ Knowledge of Lightning Application on Aura Framework "¢ Knowledge with Providing Security controllers to users by using Profiles, Roles, Permission sets and OWD Setting "¢ Experience with data migration using Data Loader

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7.0 - 12.0 years

6 - 10 Lacs

Hyderabad

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Req ID: 320572 We are currently seeking a Tosca Automation SFDC to join our team in Hyderabad, Telangana (IN-TG), India (IN). 7 to 12 years of Testing experience with packaged applications testing and automation covering salesforce,. Experience with business process testing is a must have. Experience with programming languages e.g. Java and/or C-Sharp required. 5+ years of testing automation experience with Tricentis Tosca. Expertise in Test Management with Tricentis qTest is needed. Experience with salesforce test automation with Tosca Experience with success factors test automation is nice to have Knowledge of programming with Java or C-Sharp

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5.0 - 10.0 years

5 - 10 Lacs

Chennai, Gurugram, Bengaluru

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Req ID: 326791 We are currently seeking a Digital Solution Cnslt. Sr. Consultant to join our team in Pune, Mahrshtra (IN-MH), India (IN). How You"™ll Help Us: As a B2B Developer, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, MuleSoft, Tableau, etc. You"™ll help us by viewing this opportunity as more than a job, but an opportunity to mold the business and as a place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you achieve certifications. You"™d be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill building. Why the Role Is Important: Our B2B Developers are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of CPQ Jr. Developers provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. Once You Are Here, You Will: — Develop custom solutions using Salesforce functionality (APEX, SOQL, Visual Force, SOSL, Service CLOUD Lightning Components, integrations to third party solutions etc.) — Develop solutions based on requirements with direction from SA, & work to unit test work from the entire team with Service CLOUD — Translate simple to complex user stories into functional and actionable software within the Salesforce environment — Participate in daily stand ups, team status meetings, bug reviews and triaging and contribute information to status, risk, and issue reports, experince Cloud 39 Master | EAS - SFDC — Ensure functionality is delivered per the SOW. Identify deviations and communicate to project leadership. — Follow all project standard operating procedures (SOP) related to time reporting, DevOps, reporting status, updating PM/ticketing system for assignments, o bugs, events, incidents, requests, changes, problems, etc. — Implement enhancements, custom objects, & extensions including pleasing UI/UX screens. Utilize your expertise to address UI/UX requirements effectively in o the B2B Space to design cutting edge store fronts. Required Qualifications: — Minimum 5+ years"™ experience in SFDC Development using Apex Classes, Visualforce Pages, Triggers, Service CLOUD , experience cloud — Minimum 3+ years in IT consulting — Minimum of 1 E2E project in the B2B space — Experience developing on the B2B Lightning product, minimum 2+ years of experience with with lightning web components, Aura, etc. — 6 months of experience designing, implementing, or maintaining Cloud Craze Solutions — Certified Salesforce Platform Developer I Certification Required Preferred Qualifications: — 7+ years in the Salesforce development space — 10+ years of I.T. experience in the development space — Additional Salesforce developer track certifications — Experience Providing Security controllers to users by using Profiles, Roles, Permission sets and OWD Setting — Experience with developing extensions using custom objects & adding custom fields, page layouts, record types, lookup relationship, master-detail o relationships — Experience with RESTful Service Architecture is a plus, experience with API development experience a plus — Experience cloud / Communities experience a big plus — Knowledge of E2E Order Management lifecycle also appreciated but not a requirement — Experience with data migration using Data Loader — Understanding of CloudCraze architecture (Service Layers, Logic Layers, Data Layers), data models, customizations & extensions. — Knowledge of End-to-End Order Management lifecycle also appreciated but not a requirement — Nice to haveCloudCraze or B2B Lightning configuration experience and system administration — Technical skills related to Apex, ability to design & develop visual force pages and other programming languages desirable — Experience with RESTful Service Architecture is a plus — Experience with API development experience a plus — Experience cloud / Communities experience a big plus Ideal Mindset: — Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations. 40 Master | EAS - SFDC — Analytical. You like to dissect complex processes and can help forge a path based on your findings. "¢ Strong work ethic. You are a team player and lead by example. Location - Bengaluru,Chennai,Gurugram,Hyderabad,Noida,Pune

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6.0 - 8.0 years

12 - 15 Lacs

Gurugram

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Function Finance Cost Center Location Gurgaon, India Region Position General & Op Acctng. Sr. Spclst Grade 9 Reporting to Accounting Director Process Category Shift Time Day/Afternoon) EMEA Shift (12.00 PM to 10.00 PM IST) Salary Range Min. Max. Functional Role () The primary role of this opening is to support Finance "“ Sales Reporting work as part of GCC finance for NTT DATA Inc. "“ Cloud & Security Practice Essential Desirable Education Background Bachelor's degree in Finance, Accounting, Commerce relevant field. Work Experience Typically requires 6-8 years relevant experience Global experience of working with teams across Geographies will be given preference Key Responsibilities Key Responsibilities Prepares and analyses sales performance for financial and business stakeholders Provides deep-dive analysis on sales productivity of individual sellers and regional units Work closely with product/portfolio management team to ensure compliance to group policies and procedures related to sales performance reporting Partnering with business stakeholders to track and improve sales forecast reporting Calculate quarterly commissions and incentive payouts for sales team based on the pre-defined criteria Develop and maintain detailed sales productivity models to support operational and strategic decisions Control sales expenditure Support budgeting and forecasting processes, consolidating inputs and providing top-down insights Creating reports, dashboards, and visuals (including in Power BI or equivalent tools) to communicate insights effectively Enhancing and documenting finance processes and supporting system improvements Identifies opportunities to enhance, streamline, and automate reporting processes and research new ways to use tools to accomplish improvements. Knowledge and Attributes Ability to establish and maintain good working relationships with senior sales team and business stakeholders A high degree of accuracy and attention to detail. Advanced planning and organizing skills. Excellent verbal and written communication skills. Proven time management skills with the ability to multitask and work independently. Ability to produce a high quality of work. Demonstrate high ethics and adherence to company values. Good understanding of IT services product/portfolio offerings. Ability to present complex financial data using detailed reports and charts. Demonstrated ability to work autonomously. Required Experience Experience supporting sales/revenue reporting At least 5 years relevant experience in complex/large multi-national corporation (preferably in IT/tech industry) Strong Excel modelling skills, with the ability to reshape and present data to deliver meaningful insights Curiosity and an investigative mindset - you enjoy getting behind the numbers and understanding how they fit together Confidence to engage with and challenge senior stakeholders, asking insightful questions to drive better outcomes Experience developing reports and visuals in Power BI or similar tools (desirable) Advanced Excel, PowerPoint skills Experience working in SFDC/SAP Key Performance Parameters Essential Knowledge and Analytical Skills MS Word/Excel/Outlook Fluent in business English; both written and verbal communication skills essential Managerial and Soft Skills Open to work in Flexible Shifts & Hybrid Work Environment Extended hours may be required in meet deadlines. Would be required to work with colleagues across different geographies and time zones Must demonstrate a strong commitment to integrity, internal controls and data privacy Should be a Good Team Player & Process driven person Must be able to manage multiple priorities and able to work well in a fast paced, dynamic environment Test to be Administrated Additional Information

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8.0 - 13.0 years

3 - 7 Lacs

Hyderabad, Chennai, Bengaluru

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Req ID: 312218 We are currently seeking a nCino QA to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). How You"™ll Help Us: We have an immediate need for an experienced QA who specializes in Automation and Manual testing to assist our client with the continuous growth of their company. Why the Role Is Important: You will be responsible to be a part of the testing team and making sure we deliver beyond client expectations. Our clients need to know they can trust the deliverables and services NTT DATA delivers and you will maintain our reputation for reliability. We will make sure to equip you with the required tools you need to exceed expectations in our projects. Once You Are Here, You Will: Liaise with managers to ensure that the test plan aligns with the overall project Deliver detailed reports to all levels of stakeholders, discussing progress and addressing any issues that have been identified Be a part of the team and assist with the overall project delivery Required Skills & Qualifications: At least 8+ years' experience within the testing domain In depth knowledge of software testing (manual and Automation) Prior knowledge about nCino(LOS) as a system is mandatory Manual web-based and API testing using POSTMAN tool and automation of scripts using common automation tools like selenium. Designed the Requirement Traceability Matrix from the given user stories by creating the high-level scenarios from the acceptance criteria and corresponding low-level scenarios/test cases following the different types of testing methodologies. Perform Smoke and Sanity testing on the build-drops. Perform different types of Black Box testing on the given stories. Performed high-level end-to-end testing (Integration) of the entire application to ensure no critical break in the flow. Take part in the Defect Triage Call to discuss the validity of the bug. Raise defects based on failing acceptance criteria using JIRA Attend all Agile ceremonies including Daily Stand-ups, Sprint Planning, Review/Demo, and Sprint Retro. Also took part in estimation during the planning phase. Attend 3 Amigos meetings and clarify all the doubts regarding acceptance criteria and scope of testing of specific features. Preferred: API/ nCino LOS services testing experience. Ideal Mindset: Flexible, open minded approach to work and a willingness to learn Communication, group dynamics, collaboration and continuous improvement are core "“ being best practice driven Pro-active, quick learner, ability to effectively work in multi-cultural and multi-national teams Positive attitude and ability to engage with different stakeholders managing scope and expectations skilfully Location - Bengaluru,Chennai,Hyderabad,Noida,Pune

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5.0 - 10.0 years

0 - 0 Lacs

Bengaluru

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• Application Project Management (Waterfall / Hybrid / Agile/SDLC) and Operations • Monitor and Manage Life Cycle of our Customer Facing / Internal IT Applications • Project Status reporting and Key metrics controls like Schedule and budget • Ensuring that all the IT control and Governance is adhered • Participate in gap and/or root cause assessments against performance, compliance and maturity findings to identify improvement opportunities • Implementing and developing solutions enabling Development and Operations teams to build, deploy, monitor and test applications and environments • Implementing monitoring and reporting solutions across a range of Cloud environments and SaaS platforms • Collaborate with stakeholders to gather and document business requirements for Salesforce implementation and enhancements • Collate the business pain points, convert to needs and opportunities to process improvements • Translate business requirements into functional specifications and user stories to the technical team • Work with Salesforce architects and developers to design solutions for business needs • Assist in the Salesforce configuration, including workflows, process builders, validation rules, dashboards • Ensure upkeep of applications infrastructure and timely intervention during issues • Vendor Management Co-ordinating with vendor and ensure timely delivery as per SLA / Project Schedule. • This will be an Individual contributor role reporting to Applications Lead, with no more than 2 to 3 reportees • Plan yearly application budgeting, monitoring and control.

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7.0 - 10.0 years

0 - 1 Lacs

Pune

Remote

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JD(SF Experience Cloud Developer) Senior level SF developer with 6-8 years' hands-on experience Design, develop, and maintain Experience Cloud sites tailored to business requirements Build custom components using Lightning Web Components (LWC) and leverage Apex for backend logic. Automate processes using Salesforce Flows and other declarative tools. Integrate Salesforce with external systems using REST/SOAP APIs, middleware, and platform events. Hands-on experience using profiles, roles, sharing rules, permission sets, and org-wide defaults. Working knowledge of Salesforce DevOps processes Relevant Salesforce certifications - SF Administrator, SF Experience Cloud, Platform Developer IResponsibilities: Provide technical support for SFDC, Experience Cloud, Apex, REST SOAP, and SF Experience Cloud certification within the industry.

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4.0 - 8.0 years

6 - 10 Lacs

Hyderabad, Chennai, Bengaluru

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Role Overview We are seeking a dynamic CRM Developer to drive the planning and implementation of our CRM strategies. This role involves managing integrations, monitoring performance, optimizing data capture, and identifying opportunities for process improvement. The CRM APM will collaborate closely with the CRM Administrator and cross-functional teams to ensure the CRM system aligns with business objectives and enhances user experience. Key Responsibilities The CRM Associate Product Manager (APM) at NxtWave plays a vital role in optimizing our CRM processes and ensuring that the system delivers value to the organization. Here is an expanded view of the key responsibilities this role entails: Strategic Planning & Implementation Implementation Planning: Develop and execute plans for CRM implementations, ensuring alignment with business goals and customer needs. Performance Monitoring: Monitor CRM system performance, identifying trends and areas for improvement to drive user adoption and satisfaction. Integration Management: Collaborate with relevant teams to manage CRM integrations with other business tools and applications, ensuring seamless data flow and operational efficiency. Process Improvement: Identify and prioritize opportunities for process improvement, leveraging CRM capabilities to enhance business operations. Data Management & Optimization Data Capture Optimization: Analyze and optimize data capture processes to ensure accurate and comprehensive customer information. Task Prioritization: Prioritize tasks based on business needs and impact, ensuring efficient use of resources and alignment with strategic goals. Process Documentation: Create and maintain detailed documentation of CRM processes, workflows, and system configurations. Collaboration & Communication Cross-Functional Collaboration: Work closely with CRM Administrators, sales, marketing, and customer service teams to understand their needs and ensure CRM solutions meet their requirements. Stakeholder Engagement: Engage with key stakeholders to gather feedback, align on priorities, and communicate CRM strategies and progress. User Training & Support: Support training efforts to improve user adoption and proficiency, ensuring teams can effectively leverage CRM capabilities. Continuous Improvement & Innovation Industry Trends & Best Practices: Stay informed about CRM best practices, industry trends, and emerging technologies to drive innovation and continuous improvement. User Experience Enhancement: Identify opportunities to enhance the user experience, incorporating feedback and industry insights into CRM strategies. Qualities We Value Analytical Thinker: Demonstrate strong analytical skills, with the ability to interpret data and make data-driven decisions. Problem Solver: Exhibit excellent problem-solving skills, with a proactive approach to identifying and addressing challenges. Collaborative: Work effectively with cross-functional teams, fostering a collaborative and supportive work environment. Adaptable: Thrive in a dynamic environment, adapting to changing priorities and embracing new challenges. Proactive: Take initiative and demonstrate a proactive approach to identifying and addressing system improvements. Effective Communicator: Communicate clearly and effectively, presenting information to both technical and non-technical stakeholders. Continuous Learner: Stay up to date with the latest CRM trends and technologies, continuously improving your skills. Qualifications Educational Background: Preferably Bachelors degree in Business Administration, Information Technology, or a related field. Experience: Preferably proven experience as a CRM Developer or in a similar role. Technical Proficiency: Strong understanding of CRM systems and data management principles. Interpersonal Skills: Excellent communication and interpersonal skills. Skills Foundational Skills CRM Strategy: Experience in developing and executing CRM strategies that align with business objectives. Data Analysis: Proficiency in data analysis and interpretation, with the ability to make data-driven decisions. Project Management: Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Technical Skills CRM Tools: Experience with CRM software platforms (e.g., Salesforce, Zoho, Microsoft Dynamics). Integration Management: Familiarity with managing CRM integrations with other business tools and applications. Technical Support: Ability to troubleshoot technical issues and provide user support. Why Work with Us? Career Development: Grow your career in a dynamic environment that offers opportunities for professional development and advancement. Innovative Environment: Join a team that values innovation and encourages continuous improvement. Impactful Role: Contribute to the success of our organization by ensuring our CRM system delivers value to our teams and customers. Collaborative Culture: Be part of a supportive and collaborative team that values diversity and inclusion. Additional Information Work Arrangement: Office Work Schedule: 6 days a week.

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4.0 - 8.0 years

15 - 25 Lacs

Pune

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6-12 years’ experience in Configit / Configit Ace Experience in .Net is preferred. Understand and analyse the product data, specifications, engineering rules Lead and define the CPQ model structure using industry best practices Understand Sales BOM, EBOM, MBOM Build and support CPQ data model with configuration structure, product rules Responsible for completeness and correctness of CPQ data model with all respects with the input from engineering team Optimize and lighten the CPQ model for better performance Re-designing or supporting the redesign of existing product Models Develop Rules, Scripts as part of the CPQ model Own and demonstrate functional leadership by demonstrating domain expertise Identify opportunities for improvements to promote continuous improvement in quality, timeliness, cost and service Manage small team to improve support and service, resolving issues and delivering outcome

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7.0 - 12.0 years

27 - 42 Lacs

Kochi

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Skill: Salesforce LWC Location : Kochi Experience : 3 Years - 12 Years Job Summary The Sr. Developer role is crucial for driving technical excellence within our Salesforce platform. With a hybrid work model and day shift the candidate will leverage their extensive experience to enhance data governance practices. This position does not require travel ensuring focus on delivering impactful solutions. Responsibilities Develop and implement Salesforce solutions that align with business objectives and enhance operational efficiency. Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. Ensure the integrity and security of data within the Salesforce platform adhering to best practices in data governance. Optimize Salesforce functionalities to improve user experience and streamline business processes. Troubleshoot and resolve technical issues promptly to minimize downtime and maintain system reliability. Provide technical guidance and mentorship to junior developers fostering a culture of continuous learning and improvement. Conduct regular system audits to ensure compliance with organizational standards and industry regulations. Stay updated with the latest Salesforce features and technologies to drive innovation and competitive advantage. Design and execute test plans to validate system performance and functionality. Implement automation strategies to reduce manual tasks and increase productivity. Collaborate with stakeholders to identify opportunities for system enhancements and process improvements. Document technical specifications and system configurations for future reference and training purposes. Monitor system performance and make necessary adjustments to optimize resource utilization. Qualifications Possess a strong background in Salesforce development with proven expertise in customizing and configuring the platform. Demonstrate proficiency in Apex Visualforce and Lightning components to create robust and scalable solutions. Exhibit knowledge of data governance principles and practices contributing to effective data management strategies. Have experience in integrating Salesforce with other enterprise systems ensuring seamless data flow and interoperability. Show capability in developing and executing test plans to ensure system reliability and performance. Display excellent problem-solving skills with the ability to troubleshoot complex technical issues efficiently. Maintain a proactive approach to learning staying abreast of industry trends and emerging technologies. Certifications Required Salesforce Certified Platform Developer I Salesforce Certified Administrator

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3.0 - 5.0 years

2 - 5 Lacs

Pune

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raja.a@honeybeetechsolutions.com resume to SFDC Configuration salesforce

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8.0 - 10.0 years

8 - 12 Lacs

Mumbai

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About The Role Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. ? Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a client’s business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit client’s business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others’ contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects ? ? ? Mandatory Skills: Finacle customization version 7. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

6 - 11 Lacs

Bengaluru

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About The Role Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ? 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ? 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ? Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Salesforce Service Cloud. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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