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6 - 8 years
11 - 13 Lacs
Gurgaon
Work from Office
Role & responsibilities Implementation of sales automation that streamline sales operations, reduce manual tasks, and improve efficiency. Collaborate with stakeholders to identify key sales processes that can be automated using systems in place and new technology Ensure integration of sales automation tools with other enterprise systems. Implementation of Bizom SFA & DMS (Sales Force Automation and Distributor Management System) across the distributive channels Ensure automation tools are properly set up to track sales performance, lead generation and reporting. Oversee the testing, training, and rollout of automation solutions to ensure high user adoption. Data Analytics & Reporting: Leverage automation tools to enhance sales data analytics, providing actionable insights for the sales team and management. Develop customized dashboards and reports to track key performance metrics, pipeline activities and sales forecasts. Use predictive analytics and AI to drive smarter decision-making and forecasting. Preferred candidate profile Bachelors degree in business, Marketing, IT. MBA is an add on advamtage. 6-8 years of experience in sales IT. Experience in sales automation and digital transformation projects. Understanding of sales processes, pipeline management. Hands-on experience with sales automation tools. Experience in implementing AI-powered sales tools (e.g., lead scoring, predictive analytics). Communication and stakeholder management skills.
Posted 3 months ago
2 - 3 years
0 - 0 Lacs
Bengaluru
Work from Office
ROLE JOB DESCRIPTION JOB TITLE : IT Support Engineer DEPARTMENT: IT LOCATION: Bangalore REPORTING TO AGM IT COMPANY & BACKGROUND Dairy Day is one of India's largest ice cream brands. Over the last 20+ years, we have built a formidable presence across South & West India and are continuously expanding across the country, selling to over 60,000+ retailers. Dairy Day manufactures and supplies products across a variety of cups, cones, sticks, tubs, and other special packaging with over 30+ flavors. The company has state of the art manufacturing facilities in Karnataka with a production capacity of 2.5 Lakh liters/day. ROLE SUMMARY Dairy Classic Ice Creams Pvt Ltd skilled IT Support Engineer to manage and support our Distributor Management System (DMS) and Sales Force Automation (SFA) . This role involves delivering technical support, diagnosing and resolving system issues, ensuring seamless operations, and assisting users with DMS and SFA applications. The ideal candidate will collaborate with sales, distribution, internal IT, and vendor teams to address business-as-usual (BAU) challenges, manage user access, and uphold data accuracy. Strong problem-solving abilities, technical proficiency, and the capability to train end-users on system functionalities are key to success in this role. ROLE AND RESPONSIBILITIES 1. DMS Support & Troubleshooting Provide first-level support for DMS-related issues encountered by sales teams, distributors, and other stakeholders. Troubleshoot system errors, data discrepancies, and integration issues with ERP/other sales applications. Escalate critical system issues to the IT team or external vendors when necessary. 2. User Training & Documentation Assist in training distributor staff and internal teams on DMS functionalities and best practices. Prepare and update user manuals, FAQs, and troubleshooting guides. Conduct periodic refresher training sessions to improve system usage efficiency. 3. Data Management & Reporting Validate and ensure the accuracy of sales, inventory, and distributor-related data within the DMS. Assist in reconciling discrepancies between DMS and ERP systems. Do Sanity checks on the DMS data as and when required. 4. Coordination with Stakeholders Collaborate with sales teams, distributors, IT, and third-party vendors to resolve issues . Work with IT teams to support system integration with ERP, CRM, and other platforms. Gather user feedback and suggest improvements for system usability and efficiency. Additional Information: Work Environment: The position requires working in a dynamic and fast-paced FMCG environment. Some travel to other office locations or warehouses may be required. Flexibility: May require availability outside regular working hours for urgent support issues. QUALIFICATIONS AND EDUCATION REQUIREMENT Academic Bachelor's degree Skills & Competencies: Strong problem-solving and analytical skills. Good communication and interpersonal abilities. Ability to work under pressure and manage multiple priorities. Knowledge of ERP systems (SAP, Microsoft BI, JIRA, SQL) is a plus. ADDITIONAL NOTES RELEVANT INDUSTRYFMCG (Food / Beverages) Biscuits, Chocolate, Dairy, Frozen foods YEARS OF EXPERIENCE 3+ years of experience in IT support, DMS, or sales operations in the FMCG sector AGE CRITERIA 25-30 years Page 1 of 2
Posted 3 months ago
5 - 10 years
10 - 15 Lacs
Ludhiana
Work from Office
Job Title / Designation : Area Sales Manager - SAMNA Department : Sales - SAMNA ( Sales Automation Management for The New Age) Functional Reporting to : Head Of Sales Location : Gurgaon SAMNA is a automation tool - Sales Automation Management for The New Age 1, PURPOSE OF THE JOB: Driving sales excellence & automation initiatives for the assigned territory Job Context: 2, DETAILS OF THE JOB: Job Role/ Title: Area Sales Manager - SAMNA Level: Business Unit: Function: Sales Country: India Work Location: Multiple Reporting Manager: Head of Sales Managers Manager: MUGM Matrix Manager: Head Sales Excellence & Automation KEY ACCOUNTABILITIES: Accountabilities Scope of work Sales Efficiency Work in close collaboration of the field sales team to improve upon sales efficiency parameters: Penetration%, Bill cuts per day per route, Effective Calls, VPO, VPR aligned to the business objectives as set by the UNIT Distribution Management Support Field team in identifying distribution gaps - New retailers, Distributors, Vehicles etc and help in onboarding them in the system Process/Infrastructure Manage & ensure adequate adoption of processes/tools associated with interactions between Logistics - Distributor - Field Force Retailer (DMS/SFA-SAMNA, Compliance Audits etc). Ensure relevant infrastructural elements are in place to support the aforementioned. Master Data Management Continuous improvement in master data accuracy: Geo Tagging, Channel Bifurcation, Customer Master, Vehicle Master, Hierarchy mapping Information/insights generation Analyze Sales data to provide relevant insights for improving upon operational efficiencies. Support field sales team by ensuring accurate & in time reporting. New Initiatives Support field team in enabling implementation & adoption of new systems/processes. This will include distributor alignment, salesman training, relevant data collection and identified issue resolution 4, KEY INTERFACES External InterfacesInternal Interfaces Available data sources on competition mapping, Market Share etcDMS/SFA system (SAMNA), Reporting Tools(Qlik BI, Power BI), Onboarding platforms 5, EDUCATION & EXPERIENCE Indicate the education level, previous experience, specific knowledge, skills and abilities required to meet minimum requirements for this Job.. Education Qualification (Highest) with Target Institute(s) Regular MBA from premier B-School with specialization in Sales & Marketing Desired Certifications: Experience Range: 2 years of experience preferred in relevant industry Desirable experience: Field Sales with Analytics & reporting knowledge in FMCG industry 6, SKILLS REQUIRED: SkillsDescription Proficiency Level (General Awareness; Working Knowledge; Functional Expert, Mastery) Functional Skills Data Analytics and reporting, Field Sales, Process & technology oriented Working Knowledge Behavioral Skills Stakeholder Management, Communication Skills Working Knowledge General Awareness : Knows the fundamental or general understanding of concepts. Working Knowledge : Has broad job knowledge; knows and applies the full range of concepts and practices. Has broad / working knowledge of the subject. Candidate should use these concepts in day to day practices. Functional Expert: Candidate is certified functional expert with strong knowledge on concepts. Mastery: Candidate is subject matter expert and has command over the subject/ concepts.
Posted 3 months ago
7 - 12 years
9 - 14 Lacs
Bengaluru
Work from Office
Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills :Accenture NewsPage DMS/SFA Technical Good to have skills :Microsoft ASP.NET Minimum 7.5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the effort to design, build, and configure applications Act as the primary point of contact Manage the team and ensure successful project delivery Professional & Technical Skills: Must To Have Skills:Proficiency in Accenture NewsPage DMS/SFA Technical Good To Have Skills:Experience with Microsoft ASP.NET Strong understanding of statistical analysis and machine learning algorithms Experience with data visualization tools such as Tableau or Power BI Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity Additional Information: The candidate should have a minimum of 7.5 years of experience in Accenture NewsPage DMS/SFA Technical This position is based at our Bengaluru office A 15 years full-time education is required Qualifications 15 years full time education
Posted 3 months ago
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