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2 - 8 years

4 - 10 Lacs

Gurugram

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Job Title: Real Time Analyst Job Description . Role and Key Responsibilities Intraday real time monitoring of service levels for all queues for all the sites throughout the operating window (24/7/365) Real time monitoring of associates performance from all teams at all sites Managing Real Time updates on Service Levels, Contact data and other KPIs Drive real-time impacts to staffing for both internal and outsourced teams vs. requirements metric goals Communicate and call out changes to incoming contact patterns to operations and the broader WFM team Have a real time communication with the WFM team and operations when call outs or changes need to be done (Agent States, queue conditions, weather) Support changes within routing profiles to move associates as needed Update and send reports related to the performance of each site including but not limited to shrinkage, occupancy, other KPIs and NPT usage Build and maintain strong relationships with key stakeholders from all sites to ensure shared objectives are met Review and work TTs assigned to the WFM team that require real-time assistance to different stakeholders Review and process VTO/PTO/OT/Non-Prod time requests in real-time Provide assistance to the other WFM teams as needed. Key Skills & Knowledge MS Excel Knowledge is required. Knowledge of IEX, Avaya and other Workforce Scheduling tools (Admin, setup, use, updated, edits, reporting) will be considered as an added advantage Graduate with 2+ years contact centre experience and Good Communication Skill MS Office - PowerPoint, Word, Access, Outlook, etc. InContact/Oracle - ACD and other ACD platforms to support multi-channel Environment - (Voice/Chat/Email/SMS) 1+ years Workforce Experience (RTA or greater) Basic knowledge of the call center industry. Basic understanding of the financial impact of all decisions made within the Command Center (i.e.; system downtime; overtime; home early; utilization; percent answered; etc.). Knowledge of ACD and Call Center Workforce applications - preferred. Strong oral and written communication skills. Proficient in Microsoft Office. Ability to multi-task, prioritize, and meet timelines of deliverables. Self-starter, sense of urgency, and works well under pressure. High attention to detail, sense of professionalism and ability to develop relationships Education Qualification :- Graduate Disclaimer: - Location: IND Gurgaon - Bld 14 IT SEZ Unit 1, 17th C & D and Gd Flr D Language Requirements: Time Type: Full time

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4 - 5 years

6 - 7 Lacs

Bengaluru

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Job Description : Job Title Senior Analyst, Learning Operations About the Function: Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are essential to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila. Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture. About the Team: (TE) About the Role: Global HR Operations (GHRO) is part of Diageo Business Services, providing HR and Learning Admin/Operations support to 23,000 employees in 70+ countries, worldwide and about 8,000 extended enterprise leaners part of Joint Ventures and Diageo distributors. The team is a key enabler in employee & manager experience with regards to learning processes. Learning Operations team is an established function within GHRO, responsible for handling LMS, creation/launch of learning interventions, virtual and classroom instructor led training along with reports and permissions associated with learning. The team works in partnership with Capability CoE team to provide mandatory and business defined learning solutions. Position Overview: We are looking for a motivated Learning Analyst to join our team. In this role, you will play a pivotal part in improving the quality of our learning delivery and overall experience by facilitating the integration of various platforms. Your focus will be on ensuring a smooth collaboration across teams, demonstrating data-driven insights to optimize work efficiency, and supporting content management efforts. Your contribution will directly impact the learning journey and cultivate a positive team environment. Top Accountabilities: Collaborate with the Learning Experience Improvement Specialist to seamlessly integrate diverse learning platforms and improve the learning experience. Assist multi-functional teams in implementing data-driven operations to improve work efficiency and learning outcomes. Support initiatives sought at refining content management practices within the team for improved organization and accessibility. Align your proficiencies with team priorities to support your professional growth and adaptability. Adopt changes proactively and give to an agile and growth-oriented team mentality. Qualifications and Experience Required: Bachelors degree and certification in Instructional Design, Learning Technology, or related field. Experience with learning platform integration is a plus, but not mandatory. Analytical mentality with the ability to draw insights from data. Strong organizational and project coordination skills. Familiarity with content management systems and tools is advantageous. Flexibility is key to our success. Talk to us about what flexibility means to you so that you re supported to handle your wellbeing and balance your priorities from day one. Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you ll be welcomed and celebrated for who you are just by being you. You ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you collect this information when you submit your application. Worker Type : Regular Primary Location: Bangalore Karle Town SEZ Additional Locations : 2025-03-26

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4 - 13 years

6 - 15 Lacs

Bengaluru

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Position Summary... Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. What youll do... About Team: Marketplace Engineering team is at the forefront of building core platforms and services to enable Walmart to deliver vast selection at competitive prices and with best in class post-order experience by enabling third-party sellers to list, sell and manage their products to our customers on walmart.com. We do this by managing the entire seller lifecycle, monitoring customer experience, and delivering high-value insights to our sellers to help them plan their assortment, price, inventory. The team also actively collaborates with partner platform teams to ensure we continue to deliver the best experience to our sellers and our customers. This role will be focused on the Marketplace What you will do: As a Senior Software Engineer for Walmart, you ll have the opportunity to Apply and/or develop ML solutions to develop efficient and scalable models at Walmart scale. Through this role you have an opportunity to develop intuitive software that meets and exceeds the needs of the customer and the company. You also get to collaborate with team members to develop best practices and requirements for the software. In this role it would be important for you to professionally maintain all codes and create updates regularly to address the customer s and company s concerns. You will show your skills in analysing and testing programs/products before formal launch to ensure flawless performance. Troubleshooting coding problems quickly and efficiently will offer you a chance to grow your skills in a high-pace, high-impact environment. Software security is of prime importance and by developing programs that monitor sharing of private information, you will be able to add tremendous credibility to your work. You will also be required to seek ways to improve the software and its effectiveness. Adhere to Company policies, procedures, mission, values, and standards of ethics and integrity What you will bring: B.E./B. Tech/MS/MCA in Computer Science or related technical field. 5+ years of object-oriented programming experience in Java. Excellent computer systems fundamentals, DS/Algorithms and problem solving skills Hands-on experience in building web based J2EE services/applications and Kafka, Apache Camel, RESTful Web-Services, Spring, Hibernate, Splunk, Caching. Experience in systems design and distributed systems. Excellent organisation, communication and interpersonal skills Exposure to SQL/NoSQL data stores like Cassandra, Elastic, Mongo etc. Large scale distributed services experience, including scalability and fault tolerance. Exposure to cloud infrastructure, such as Open Stack, Azure, GCP, or AWS Exposure to build, CI/CD & deployment pipelines and related technologies like Kubernetes, Docker, Jenkins etc. A continuous drive to explore, improve, enhance, automate and optimize systems and tools. About Global Tech. Imagine working in an environment where one line of code can make life easier for hundreds of millions of people and put a smile on their face. That s what we do at Walmart Global Tech. We re a team of 15,000+ software engineers, data scientists and service professionals within Walmart, the world s largest retailer, delivering innovations that improve how our customers shop and empower our 2.3 million associates. To others, innovation looks like an app, service or some code, but Walmart has always been about people. People are why we innovate, and people power our innovations. Being human-led is our true disruption. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail Flexible, hybrid work: We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives. Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people Minimum Qualifications... Minimum Qualifications:Option 1: Bachelors degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 3years experience in software engineering or related area at a technology, retail, or data-driven company. Option 2: 5 years experience in software engineering or related area at a technology, retail, or data-driven company. Preferred Qualifications... Certification in Security+, GISF, CISSP, CCSP, or GSEC, Master s degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 1 year s experience leading information security or cybersecurity projects Information Technology - CISCO Certification - Certification Primary Location...

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5 - 7 years

7 - 9 Lacs

Bengaluru

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Total Yrs. of Experience* 5 yr Relevant Yrs. of experience* (Total and Relevant cannot be the same which results in sourcing irrelevant talents) 5 yr Detailed JD *(Roles and Responsibilities) JD: Experience in successful SAP S/4HANA implementation or conversion projects, preferably a PS, PPM and/or CPM implementation More than 2 years of experience in SAP EPPM (SAP PPM, SAP CPM and SAP PS), Configurations of Portfolio Structure, Financial and Capacity Planning, Decision Flow Mgmt., knowledge of Integration with PS. Experience with other SAP EPPM components (SAP Innovation Management, SAP EPC) would be a plus Strong consulting expertise Interest in open and constructive cooperation Business fluent in English Experience is requirement gathering, blueprinting, solution design, documentation (creation of Functional specs, configuration documentation) Mandatory skills* SAP PPM Desired skills* SAP PPM - PS Domain* SAP PS- PPM Technical Approx. vendor billing rate excluding service tax* (Currency should be in relevance to the candidate work location) 12820 INR/day Precise Work Location* (E.g. Bangalore Infosys SEZ or STP) Hyderabad any location BGCheck (Pre onboarding Or Post onboarding) Any client prerequisite BGV Agency* Pre onboarding - PCC Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) * NA

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5 - 6 years

7 - 8 Lacs

Bengaluru

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Total Yrs. of Experience* 5 Detailed JD *(Roles and Responsibilities) Understand the security requirements , prepare test scripts , execute and prepare reports Mandatory skills* Security Testing , Burp Suite Domain* Retail Approx. vendor billing rate excluding service tax* 10000 INR/DAY Precise Work Location* (E.g. Bangalore Infosys SEZ or STP) Bangalore SEZ / HYD / Pune BG Check ( Before OR After onboarding) After onboarding Any client prerequisite BGV Agency* No Is there any working in shifts from standard Daylight (to avoid confusions post onboarding)* No

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5 - 10 years

7 - 12 Lacs

Bengaluru

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Job Description : Job Title: Contract & Invoice Operations - Junior Manager About the Function: Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are essential to the day-to-day performance of our busines s. W ith a team of over 2,000 dedicated and hard-working people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila. Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture. About the team: (TE) About the role: The Contract and Invoice Operations Team is the first point of contact for Commercial Sales and Field Sales teams and is responsible for Key Account/National Account level customer and Outlet level customer Agreement and Invoice management and document retention. The Contract and Invoice Operations Specialist will act as the single point of contact for the Team Leader on Contract and Invoice Operations for the relevant cluster. The role is encouraged to provide operational, functional, and mentoring support to the team and junior members of the team as per the request and instruction from the line manager. Role Responsibilities: The Contract and Invoice Operations Specialist will also have specific ongoing responsibility including but not limited to: Responsible for all Contract and Invoice Operations processes for specific cluster assigned Responsible for quality assurance for the relevant cluster s Contract & Invoice Operations activities Liaise considerably with cluster sales reps to understand context per payment, payment terms, activation status and appropriate evidence provided Liaise with OTC shared service centre to enable invoice payment Liaise with the customer on Invoicing related issues. Ensure a 100% Compliance across all the areas of Invoicing and Audits Take ownership and devise strategies with the Sales on the invoicing processes. Reporting the Cash on metrics Experience / skills required: 5-10 years of work experience Excellent Business English Experience in Contract and Invoice operations processes Results oriented, strong drive and urgency Able to work to tight deadlines Awareness of controls and risk management Strong problem identifying and problem-solving skills. Build and sustain excellent relationships with multiple partners Strong SAP, Excel skills Experienced in working within shared service centers environment Multi-tasking with precision to accuracy Reporting experience is a plus Barriers to Success in Role Lack of drive and pro-activity Lack of good business English and communication skills Lack of attention to detail Lack of influencing skills Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you re supported from day one. Rewards & Benefits Statement: (TE) Diversity statement: Our purpose is to celebrate life, every day, everywhere. And crafting an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you ll be encouraged and celebrated for who you are just by being you. You ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to build the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application. Worker Type : Regular Primary Location: Bangalore Karle Town SEZ Additional Locations : 2025-04-17

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5 - 10 years

7 - 12 Lacs

Bengaluru

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Job Description : Job Title: Rewards Reporting Assistant Manager About the Function: Our Global Business Operations (GBO) team are facilitator, providing strategic, financial, and business services that are needed to the day-to-day performance of our business. With a team of over 2,000 dedicated and hardworking people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila. Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you ll be rewarded with a world view and the recognition you deserve in our inclusive and encouraging culture. Role Responsibilities: HR Analytics and Insights : Develop and implement a strategic roadmap for analytics and governance within the Employee Experience function. Design, develop, and maintain HR dashboards and reports to present clear and actionable insights. Partner with HRBPs, Employee Experience teams, and business leaders to identify key metrics and performance indicators. Conduct data analyses to identify trends, challenges, and opportunities, providing recommendations for improvement. Transform sophisticated data into simplified, impactful insights for customers to support decision-making. Rewards Reporting and Governance : Ensure the accuracy and integrity of data to support the annual reward cycle, including salary reviews, bonus allocations, and long-term incentive plans. Maintain and update the reporting matrix, ensuring it aligns with operational and governance needs. Conduct quality checks, investment modeling, and prepare high-level reports such as CHRO dashboards. Address and resolve known issues, including those related to international transfers, ensuring smooth data management.

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6 - 7 years

8 - 9 Lacs

Bengaluru

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Position Senior Developer Total Yrs. of Experience 6 Relevant Yrs. of experience 5 Yrs Detailed JD (Roles and Responsibilities) Dynamics CRM, Sales module, Plugins, JavaScript, form/field customization, Ribbon Customization, Model Driven App customization, OOB CRM Workflows, Custom flows, Business Process Flows, Power Automate Flows, Custom Pages. Canvas App, Mandatory skills D365 CRM Sales, Plugins, Customization, Java Script Desired/ Secondary skills .Net Domain Dynamics CRM Max Vendor Rate in Per Day (Currency in relevance to work location) 9,000 INR per day Work Location given in ECMS ID Hyd Sez WFO/WFH/Hybrid WFO Hybrid WFO BG Check (Before OR After onboarding) After onboarding

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14 - 19 years

50 - 95 Lacs

Bengaluru

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Position Summary... Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting community outreach events. What youll do... About Team: Marketplace Engineering team is at the forefront of building core platforms and services to enable Walmart to deliver vast selection at competitive prices and with best in class customer experience by enabling third-party sellers to list, sell and manage their products to our customers on walmart.com. We do this by managing the entire seller lifecycle, monitoring customer experience, and delivering high-value insights to our sellers to help them plan their assortment, price, inventory. The team also actively collaborates with partner platform teams to ensure we continue to deliver the best experience to our sellers and our customers. What youll do: You ll have the opportunity to work with large-scale low latency systems interfacing with multiple subsystems and data models. Build low latency, scalable and effective services to solve seller risk detection and mitigation strategies. Build and optimize distributed data processing jobs. Build and manage data pipelines, integrating data from multiple sources and ensuring data accuracy and completeness. Stay up to date with industry trends and best practices in software engineering , architecture and AI . Lead end to end design and architecture for seller risk and fraud management solutions working across domains and subsystems. Responsible tech leader for tech quality, trending tool adoptions, design & architecture enhancements and mentoring engineers in IC capability. What youll bring: Strong background in computer science: algorithms and data structures. Strong coding skills with Java. Proven experience in writing extensible and testable software. Proficient with design patterns, OOP, and/or Functional programming. Proficient in designing robust, large scale backend system , considering for performance, scalability, security, and maintainability. Experience with Docker containerization, Kubernetes, GCP, and/or Azure. Excellent interpersonal skills, able to work independently and in a team. Experience with Data Engineering, ML algorithms, tools, and ML systems is nice to have. B.E./B. Tech/M Tech/MS in Computer Science or related technical field. 14+ years of experience in design and development of high scale applications development in product based companies or R&D divisions. 8+ years of experience building micro-services using JAV About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people . That s what we do at Walmart Global Tech. We re a team of software engineers, data scientists, cybersecurity experts and service professionals within the world s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team , be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, pto , health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a walmart for everyone. At walmart , our vision is "everyone included." by fostering a workplace culture where everyone is and feels included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate . By making walmart a welcoming place where all people feel like they belong, we re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate . Equal opportunity employer Walmart, inc., is an equal opportunities employer - by choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions - while being inclusive of all people. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Option 1: Bachelors degree in computer science, computer engineering, computer information systems, software engineering, or related area and5 years experience in software engineering or related area. Option 2: 7 years experience in software engineering or related area. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Master s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years experience in software engineering or related area. Primary Location... 4,5,6, 7 Floor, Building 10, Sez, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India

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3 - 6 years

2 - 7 Lacs

Hyderabad

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We are hiring Facilities Admin, Kindly share your updated resume to vijayanath.siddhareddy@erpa.com / Feel free to reach me @ +91 98499 63637 for more clarifications. Find below is JD, kindly let me know if you can be the right match. Job Description - Roles and Responsibilities Designation: Facilities- Admin Role: Permanent Shift Timings: 11 AM to 8 PM OR 6:30 PM to 3:30 AM (Rotational Basis) Required Experience: 5 Years Mode of Working: Work from the office Notice Period: Preferable Immediate or 15 days Location: Uppal- NSL Key Responsibilities: Timely co-ordination with SEZ concerns officials, ID cards, documentation submissions and other reports. Responsible to review the Sub-Vendor/Vendor/Client Contracts in the on-boarding process. Experience in handling the MSA's (Master Service Agreement) and PO's (Purchase Order) and extensive knowledge in reviewing the Clauses/Terms and Conditions in Agreements. Maintain Legal documents of sub-contractors and Consultants. Free hand drafting and reviewing of various documents including, but not limited to contracts, letters, client communications and other miscellaneous legal documents. Negotiate agreements via direct client/vendor discussions. Ensure all contracts checked, signed, tracked, reviewed and extended on time. Provide administrative support to ensure efficient operation of the office. This includes managing office supplies, maintaining office equipment, and handling correspondence. Act as a first point of contact to external vendors and guests, greet visitors and direct them to the appropriate person or department. Schedule meetings and appointments and maintain calendars for management and staff. Make travel arrangements for employees, including booking flights, hotels, and transportation as required, company events, meetings, and conferences. Coordinate office operations by supervising office staff, security, transport team etc. and repairs and maintenance.

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5 - 10 years

14 - 20 Lacs

Gurugram

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Job Title: Contractor - Administration (Gurugram) Experience Required : 7 - 10 years in Administration & Facilities Management, preferably in IT / ITES companies. Note : 1 year contract role. Key Responsibilities : Oversee services: Security, Housekeeping, Pest Control, Cafeteria, Transport, Horticulture, Gym, UPS, AC, Fire & Safety systems, Electrical & DG, BMS. Space planning and facility allocation. Implement infrastructure & facilities strategy aligned with business needs. Manage real estate, security (premises & people), fire & safety policies. Ensure compliance and audit readiness for Admin & Facilities. Handle budgets, cost management, and vendor coordination. Support HR/Finance, manage waste disposal as per Govt. guidelines. Organize client visits, audits, company events. Track expenses vs. budget with monthly reporting. Manage petty cash, local purchases, vendor payments. Prepare regular reports on admin activities. Ensure compliance with STPI / SEZ , Customs, Excise, Shops & Establishment, Municipal, Police & local regulations. Skills : Strong communication skills in English, Hindi (local language a plus). Leadership & team management. Qualification : Essential: Engineering Degree ( Electrical/Mechanical ) or Diploma (Electrical/Mechanical)

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