1 Settlement Reports Jobs

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

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Associate - Customer Success Cashfree Payments

1.0 - 5.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Customer Support Specialist, you will be responsible for providing timely resolution to merchant issues through email, chat, and calls while maintaining defined SLAs and TAT. You will collaborate with internal teams such as Tech, Finance, Risk & Compliance, Product, and Operations to resolve escalations. Additionally, you will guide merchants on KYC, compliance, and regulatory requirements, generate, analyze, and share transaction and settlement reports with merchants, identify recurring issues, suggest process improvements, and contribute to building a knowledge base/FAQs. Moreover, you will support merchants during new feature rollouts and provide product training when ...

Posted 1 month ago

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