Company Description Established in 2017 and headquartered in Hyderabad, SES IT Global is a fast-growing IT, HR and Consulting services with a presence in Indore, Noida, Gurgaon, USA, UK,Canada. Our team specializes in enhancing customer experience through innovative customer relationship management services and omnichannel capabilities across industries. We offer IT infrastructure, site buildouts, AI, BI, and product development services, enabling businesses to focus on their core strengths while we handle the rest. SES IT is dedicated to providing excellent and innovative solutions to meet dynamic business requirements. Role Description Bachelor’s degree in computer science, Information Technology, or related discipline. Minimum 6 years+’ experience in a similar role supporting Avature or implementation Demonstrated ability managing and developing high-performing teams. Proven expertise in ATS configuration, workflow management, and compliance. Experience with regulatory frameworks and HR technology best practices. Strong analytical, organizational, and problem-solving skills. Avature, MS Office, Smartsheet experience required. Excellent communication and stakeholder management abilities. Project management experience is a plus. Certification on Avature tool is preferred. Work Schedule Must be available to work US Eastern Time hours to provide support across relevant geographies. Compensation Competitive, commensurate with experience, and within internal guidelines for Assistant/Deputy Manager roles. Job role Position Summary The Assistant Manager, Avature ATS Team is responsible for overseeing daily operations of the core Avature instance, driving performance management, and ensuring the optimal functioning of the Avature help desk. This role provides regulatory and compliance oversight, manages escalations, and ensures timely and effective resolution of issues. The Assistant Manager will lead development and engagement initiatives for the help desk team and support system enhancements in collaboration with HR, Talent Acquisition, and IT stakeholders. Key Responsibilities System Oversight: Oversee daily operation, configuration, and workflow integrity of the Avature ATS. Ensure system is optimized and follows latest regulatory and compliance standards. Maintain strong documentation for configuration decisions, compliance updates, and standard operating procedures Performance Management: Monitor help desk performance metrics and coach team members to deliver high service levels. Develop and implement engagement and development initiatives for the Avature help desk team. Provide ongoing feedback and facilitate team reviews. Escalation & Issue Resolution: Act as an escalation point for complex or high-impact issues. Lead efforts for efficient troubleshooting and resolution in partnership with technical teams. Coordinate timely incident response to minimize business disruptions. Compliance & Regulatory Updates: Monitor regulatory changes affecting ATS operations and ensure proper system updates. Collaborate with stakeholders to interpret policy changes and drive compliance. Stakeholder Collaboration: Work closely with HR, IT, and Recruiting to ensure Avature aligns with business needs and industry best practices. Guide team on integrating Avature with other HR platforms as needed. Continuous Improvement: Research and recommend improvements to optimize system performance and user experience. Lead special projects and process improvements for the ATS and related workflows. Working Location- Remote CTC- 20- 22lakhs Share cv - neha.khan@sesit.in
Company Description Established in 2017 and headquartered in Hyderabad, SES IT Global is a fast-growing IT, HR and Consulting services with a presence in Indore, Noida, Gurgaon, USA, UK,Canada. Our team specializes in enhancing customer experience through innovative customer relationship management services and omnichannel capabilities across industries. We offer IT infrastructure, site buildouts, AI, BI, and product development services, enabling businesses to focus on their core strengths while we handle the rest. SES IT is dedicated to providing excellent and innovative solutions to meet dynamic business requirements. Role- HR Recruiter- International Hiring Experience - 4-5 Years Location - Gurgaon About the Role - We are seeking a proactive and experienced HR Recruiter with a strong background in international recruiting to join our HR team. You will be responsible for sourcing, screening, and hiring top global talent across various roles and time zones, ensuring we attract candidates who align with our company culture and goals. Key Responsibilities- Manage the full-cycle recruitment process for international roles across departments. Source candidates through job portals, social media, networking, and other innovative channels. Screen and shortlist candidates based on job descriptions, cultural fit, and language proficiency. Coordinate interviews across time zones with hiring managers and candidates. Maintain and update the Applicant Tracking System (ATS). Build talent pipelines for future international hiring needs. Ensure a positive candidate experience and manage communication throughout the recruitment process. Collaborate with HR and department heads to understand hiring requirements and priorities. Stay up to date with international hiring trends, labor laws, and compliance requirements. Required Skills- Bachelor’s degree in Human Resources, Business Administration, or related field. 4–5 years of experience in recruitment with a focus on international or global hiring. Strong sourcing skills (LinkedIn Recruiter, job boards, Boolean search, etc.). Experience working with ATS platforms (e.g., Lever, Greenhouse, Workable). Excellent communication and interpersonal skills. Ability to work across multiple time zones, US shifts, UK Shifts and coordinate with international teams. Understanding of global hiring practices and employment regulations is a plus. Experience Required- Experience recruiting in regions such as UK, North America, Europe, or the Middle East. Background in non tech, tech, IT, Multilingual or cross-cultural communication skills. What we offer- Competitive salary and benefits upto- 4-5 lakhs CTC Exposure to global teams and diverse talent Growth opportunities in a dynamic and fast-paced environment Share your resumes to- neha.khan@sesit.in
Company Description Established in 2017 and headquartered in Hyderabad, SES IT Global is a fast-growing IT, HR and Consulting services with a presence in Indore, Noida, Gurgaon, USA, UK,,Canada. Our team specializes in enhancing customer experience through innovative customer relationship management services and omnichannel capabilities across industries. We offer IT infrastructure, site buildouts, AI, BI, and product development services, enabling businesses to focus on their core strengths while we handle the rest. SES IT is dedicated to providing excellent and innovative solutions to meet dynamic business requirements. Role- HR Recruiter- International Hiring Experience - 4-5 Years Location - Gurgaon About the Role - We are seeking a proactive and experienced HR Recruiter with a strong background in international recruiting to join our HR team. You will be responsible for sourcing, screening, and hiring top global talent across various roles and time zones, ensuring we attract candidates who align with our company culture and goals. Key Responsibilities- Manage the full-cycle recruitment process for international roles across departments. Source candidates through job portals, social media, networking, and other innovative channels. Screen and shortlist candidates based on job descriptions, cultural fit, and language proficiency. Coordinate interviews across time zones with hiring managers and candidates. Maintain and update the Applicant Tracking System (ATS). Build talent pipelines for future international hiring needs. Ensure a positive candidate experience and manage communication throughout the recruitment process. Collaborate with HR and department heads to understand hiring requirements and priorities. Stay up to date with international hiring trends, labor laws, and compliance requirements. Required Skills- Bachelor’s degree in Human Resources, Business Administration, or related field. 4–5 years of experience in recruitment with a focus on international or global hiring. Strong sourcing skills (LinkedIn Recruiter, job boards, Boolean search, etc.). Experience working with ATS platforms (e.g., Lever, Greenhouse, Workable). Excellent communication and interpersonal skills. Ability to work across multiple time zones, US shifts, UK Shifts and coordinate with international teams. Understanding of global hiring practices and employment regulations is a plus. Experience Required- Experience recruiting in regions such as UK, North America, Europe, or the Middle East. Background in non tech, tech, IT, Multilingual or cross-cultural communication skills. What we offer- Competitive salary and benefits up to- 4-5 lakhs CTC Exposure to global teams and diverse talent Growth opportunities in a dynamic and fast-paced environment Share your resumes to- neha.khan@sesit.in