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ARTECH INFOSYSTEMS PRIVATE LIMITED logo
Servicedesk-Technical support ARTECH INFOSYSTEMS PRIVATE LIMITED

0.0 - 1.0 years

0 - 0 Lacs

bangalore, gurugram

Remote

Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have Skills : Service Desk Management Good to Have Skills : Service Desk Support Job Requirements : Key Responsibilities : a: L1 Service Desk profile b: Respond to the issues reported by customer through voice interaction and through email, chat, etc c: Identify, investigate, and diagnose the issue d: Provide resolution to customer based on in scope processes e: Follows th...

Posted 2 days ago

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