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1.0 - 5.0 years
0 Lacs
jaipur, rajasthan
On-site
As an Executive - Operations at our Jaipur office, your role will involve providing professional customer service via chats/calls, handling customer queries, and managing and maintaining clients. You will be responsible for meeting customer expectations, building relationships with client accounts, and answering servicing questions. Additionally, you will need to provide prompt solutions for queries, maintain quality in calls, and handle operations based on customers" requests. Key Responsibilities: - Support and provide customer service via chats/calls - Handling customer queries - Managing and maintaining clients - Building relationships with client accounts for repeat business - Answering...
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
jaipur, all india
On-site
As an Executive - Operations at our Jaipur office, you will be responsible for handling customer service via chats/calls, managing and maintaining clients, and meeting customer expectations. Your key responsibilities include: - Supporting and providing customer service via chats/calls. - Handling customer queries effectively. - Building and maintaining relationships with client accounts for repeat business. - Answering servicing questions and providing prompt solutions. - Being polite in calls and maintaining call quality throughout the day. - Handling operations part based on customer requests. - Keeping records of customer interactions, inquiries, complaints, and actions taken. - Referring...
Posted 1 month ago
1.0 - 5.0 years
0 - 0 Lacs
jaipur, rajasthan
On-site
As an Executive Operation Voice Process, you will be responsible for providing exceptional customer service via calls. Your duties will include handling customer queries, managing and maintaining clients, meeting customer expectations, and fulfilling any other assigned tasks. It is essential to be able to answer servicing questions promptly and effectively, ensuring quality and politeness in every call throughout the day. The shift timings for this role are as follows: - Morning shift: 6am to 2.30pm - Afternoon shift: 1pm to 9.30pm - Night shift: 10pm to 6.30am Candidates applying for this position should be comfortable working in all or at least 2 of the aforementioned shifts, as these will...
Posted 3 months ago
0.0 - 4.0 years
0 Lacs
jaipur, rajasthan
On-site
As an Executive in the Operation Voice / Chat Process, your main responsibilities will include providing customer support and service through calls and chats. You will be required to handle customer queries efficiently and effectively. You will be entrusted with the complete responsibility of managing and maintaining client relationships. Meeting customer expectations and fulfilling all assigned duties will be crucial aspects of your role. Your ability to answer service-related questions and provide prompt solutions to customer queries will be essential. It is important to maintain a polite and professional demeanor during all calls and ensure high-quality service delivery throughout the day...
Posted 4 months ago
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