1397 Servicing Jobs - Page 7

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

Join JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. Youll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration. As a Fund Servicing Associate I within JPMorganChase, you will play a pivotal role in enhancing our operational services related to fund accounting and administration. Your work will have a meaningful impact within our department, as you apply your broad knowledge of fund servicing principles and practices to perform diverse activities requiring analysis and judgement. With your advanced emotional intelligence, you will build trusting relationships with peers, managers, and stakeholders, fostering a collaborative environment. Your continuous improvement mindset will drive you to propose and implement improvements to our current working methods, contributing to the efficiency and resilience of our operating platform. Job responsibilities Execute routine transactions related to fund servicing, ensuring accuracy and compliance with established policies and procedures. Collaborate with operations and financial controllers to streamline processes and enhance efficiency in fund servicing operations. Foster a collaborative environment by leveraging emotional intelligence skills to build trusting relationships with peers, managers, and stakeholders. Propose and implement improvements to current working methods, contributing to the efficiency and resilience of our operating platform. Required qualifications, capabilities, and skills Demonstrated expertise in fund servicing operations, with at least three years of experience focusing on fund accounting and administration, evidenced by successful execution of related tasks and responsibilities. Advanced emotional intelligence skills, with a track record of building trusting relationships and fostering collaboration in a professional setting. Experience in proposing and implementing process improvements, with a focus on enhancing efficiency and resilience in an operational environment. Proven ability to apply active listening and questioning techniques to understand and address client needs effectively. Join JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. Youll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration. As a Fund Servicing Associate I within JPMorganChase, you will play a pivotal role in enhancing our operational services related to fund accounting and administration. Your work will have a meaningful impact within our department, as you apply your broad knowledge of fund servicing principles and practices to perform diverse activities requiring analysis and judgement. With your advanced emotional intelligence, you will build trusting relationships with peers, managers, and stakeholders, fostering a collaborative environment. Your continuous improvement mindset will drive you to propose and implement improvements to our current working methods, contributing to the efficiency and resilience of our operating platform. Job responsibilities Execute routine transactions related to fund servicing, ensuring accuracy and compliance with established policies and procedures. Collaborate with operations and financial controllers to streamline processes and enhance efficiency in fund servicing operations. Foster a collaborative environment by leveraging emotional intelligence skills to build trusting relationships with peers, managers, and stakeholders. Propose and implement improvements to current working methods, contributing to the efficiency and resilience of our operating platform. Required qualifications, capabilities, and skills Demonstrated expertise in fund servicing operations, with at least three years of experience focusing on fund accounting and administration, evidenced by successful execution of related tasks and responsibilities. Advanced emotional intelligence skills, with a track record of building trusting relationships and fostering collaboration in a professional setting. Experience in proposing and implementing process improvements, with a focus on enhancing efficiency and resilience in an operational environment. Proven ability to apply active listening and questioning techniques to understand and address client needs effectively.

Description: Required Java Developer with Springboot, Kafka, JPA, MYSQL for Pune location Requirements: Qualification: B.Tech./MCA, BCA in Computer Science or equivalent Experience:3-8 Years Skills Required: • Must Have: Java, Spring/springboot a. JPA/Hibernate b. Messagingqueue/Kafka/SQS/distributedmessage/SNS/JMS c. NOSQL/Aerospike/Reddis/Cassendra Location - Pune office, all 5 days work from office is mandatory. d. Microservices Roles and Responsibilities: • Technical design, implementation, deployment, and support. • Partner with Business Analysts to review and implement business requirements. • Perform development and unit testing, working closely with Business. • Mentors and oversees development of resources, including reviewing designs and performing code reviews. • Ensure designs are in compliance with specifications • Contribute in all phases of the development lifecycle • Developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance • Should have experience of working on Core Java/J2EE & OOPS concept • Should be well versed with Spring/Struts & Apache Camel (OSGI Framework) • Should have a good understanding of Hibernate and Other ORMs • Should have an understanding of working on Web Service (SOAP/REST) and Maven • Build tool such as Jenkins • Caching Technique(Radis, Hazlecast, Aerospike) • Database Knowledge - Oracle, MySQL Job Responsibilities: Qualification: B.Tech./MCA, BCA in Computer Science or equivalent Experience: 3-8 Years Skills Required: • Must Have: Java, Spring/springboot a. JPA/Hibernate b. Messagingqueue/Kafka/SQS/distributedmessage/SNS/JMS c. NOSQL/Aerospike/Reddis/Cassendra Location -Pune office, all 5 days work from office is mandatory. d. Microservices Roles and Responsibilities: • Technical design, implementation, deployment, and support. • Partner with Business Analysts to review and implement business requirements. • Perform development and unit testing, working closely with Business. • Mentors and oversees development of resources, including reviewing designs and performing code reviews. • Ensure designs are in compliance with specifications • Contribute in all phases of the development lifecycle • Developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance • Should have experience of working on Core Java/J2EE & OOPS concept • Should be well versed with Spring/Struts & Apache Camel (OSGI Framework) • Should have a good understanding of Hibernate and Other ORMs • Should have an understanding of working on Web Service (SOAP/REST) and Maven • Build tool such as Jenkins • Caching Technique(Radis, Hazlecast, Aerospike) • Database Knowledge - Oracle, MySQL What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

Join our team! We are currently hiring for the role of Client Servicing Professional a t Naukri Campus (formerly Firstnaukri.com) If you are ready to make an impact in the fresher hiring space, this is your chance. If you are interested, Share your resume at vrinda.gupta@naukri.com About Us: Naukri Campus is a distinguished fresher hiring platform that connects employers with prospective entry-level candidates, streamlining the job search process for recent graduates. Naukri Campus https://www.naukri.com/campus Key Responsibilities: Supervise a team and help them in achieving goals and drive productivity . Lead hiring initiatives with stakeholders, aligning with their requirements. Promote product adoption by organizing demos, training sessions, and usage monitoring. Proactively identify opportunities to enhance recruitment processes and deliver measurable outcomes. Build strong client relationships by understanding their needs, addressing challenges, and suggesting innovative solutions that benefit their hiring goals. Encourage client engagement by coordinating product usage and demos. Develop engagement programs with campuses and create client case studies. Identify process improvements and streamline recruitment activities. Support on-campus recruitment drives and assessments. Oversee end-to-end fresher hiring campaigns and maintain MIS for drives. Desired Candidate Profile: MBA with at least 1-3 year of experience in recruitment, client service, or campus hiring. Familiarity with online recruitment platforms and MIS management in Excel. Strong communication skills and willingness to travel for campus drives PLEASE NOTE - 1- Team handling experience is required for role. 2- Experience in customer service/Sales and marketing will be an added advantage. 3- Excellent communication skills and basic excel knowledge. 4- Office location will be Mumbai Andheri. Work Location - Info Edge India Ltd, 9th Floor, RSquare for Runwal Reality, JB Nagar, Andheri East. Schedule: 5 days a week (One Saturday work from home working mandatory) Office Timing: 9:30 AM - 6:30 PM About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. Connect With VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/

Seeking On-site Service Engineers to handle troubleshooting, installation, and servicing of air gauges and mechanical instruments. Must have strong technical understanding and hands-on skills in precision instruments. contact: 9840682273 (Vetrisree) Required Candidate profile Diploma/BE Mechanical Engineer with knowledge of air gauges & mechanical instruments. Skilled in troubleshooting, servicing & client handling. Freshers or 1–3 yrs experience preferred.

Key Accountabilities: Position holder will be an individual contributor Build and manage productive, professional relationships with clients using telephonic and/or video conversations Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 10-15 meaningful telephone/video calls with clients

SUMMARY Bellboy We are seeking a friendly and attentive Bellboy to join our team and provide exceptional hospitality to our guests. The ideal candidate will have a passion for customer service, attention to detail, and physical fitness. As a Bellboy, you will play a crucial role in ensuring our guests have a comfortable and enjoyable stay. Responsibilities Warmly greet guests upon arrival and assist with transporting luggage to and from rooms. Escort guests to their rooms, provide information about room features, and offer general hotel information. Assist guests during check-in and check-out processes. Handle guest requests such as transportation arrangements, luggage storage, and item delivery. Promptly deliver messages, parcels, or newspapers to guest rooms. Maintain the lobby and entrance areas in a neat, clean, and welcoming condition. Collaborate with concierge, housekeeping, and front desk to address guest needs. Assist with parking or arranging trolleys, if necessary. Monitor the luggage room to ensure the safety and proper tagging of stored items. Be attentive and responsive to guests needing special assistance, including the elderly or disabled. Maintain professional grooming, posture, and hospitality etiquette at all times. Requirements High school diploma or equivalent Minimum of 2 years of experience in hospitality or customer service Proficiency in English and/or the local language (additional languages are a plus) Excellent personal grooming and etiquette Strong communication and interpersonal skills Physical fitness able to lift and carry luggage Polite, patient, and service-oriented attitude Knowledge of the hotel layout and nearby areas is beneficial

Job Description for Team Leader Job Title: Team Leader Reporting to: Team Manager/Delivery Manager, Operations Objectives The Team Leaders objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team Manager/Delivery Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Leadership: The Team Leader is expected to actively lead and motivate the team for whom he / she is the primary point of contact. The Team Leader is expected to be close to the team and be aware of issues, including potential issues, within the team and appropriately resolve / escalate the same. The Team Leader should be aware of the strengths and weaknesses of his / her team members and provide them with appropriate guidance and direction. The Team Leader is expected to actively promote the company ethos, and create and maintain an environment which encourages retention. The Team Leader is expected to identify and implement feasible solutions to issues which could lead to attrition. Operations: Experience of working in US Mortgage Escrow experience Understand escrow lines or products Knowledge of core logic, lareta, proctor or assurant activities Understood Tax amount reporting, pre-boarding loans, comprehension of HUD and Initial escrow statement, working in Escrow set-up, Analysis and Cancellations. Knowledge of mobile homes (good to have) Mortgage Insurance cancellations, Hazard Insurance Must have knowledge on loss drafts, flood zones, hazard claim filing etc The Team Leader is expected to ensure that all team members meet or exceed the productivity and quality targets and recommend corrective action necessary for underperformers. The Team Leader is expected to ensure smooth operations on a daily basis, by ensuring all service level agreements are met in terms of quality, productivity, and turnaround time by active interaction with the business area. The Team Leader is expected to take ownership of identification and resolution of daily operational, admin and technical issues. The Team Leader should ensure timely and accurate submission of all reports sought by the management or by the business area and ensure high levels of internal and external customer service. The Team Leader is expected to periodically review and suggest possible revision of the quality and productivity targets based on the teams performance, in order to improve overall process efficiency and deliver excellent customer service. The Team Leader is expected to Initiate Training and Updates to the team members The Team Leader is expected to keep the Manager appraised of member’s needs, staffing issues, technical and performance issues The Team Leader is expected to interact with the BA in order to be transparent on the business front Teamwork: The Team Leader is expected to create and maintain an environment that fosters teamwork, in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. The Team Leader is expected to actively participate and encourage participation in team events. Continuous Improvement: The Team Leader is expected to constantly improve upon current performances and raise the bar of expectations and standards. The Team Leader is also expected to contribute ideas / suggestions which improve the process efficiency or enhance the way we work. The Team Leader should constantly strive to invite suggestions from the team and implement them if found feasible. Appraisals: The Team Leader is expected to conduct and document appraisal reviews of the team members on at least a monthly basis. The Team Leader should give feedback to individual team members in a manner not offensive to the team member, focusing on the performance rather than the personality of the individual, in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. The Team Leader is expected to be open and receptive to feedback. Qualification: Graduate 6+ years of experience in U.S Mortgage Servicing\Default Servicing\Escrow Good understanding of U.S. Mortgage Banking\Loan Servicing cycle Minimum of 2 years in the team handling role Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS-office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry knowledge Interested candiates please share your resume to priyadarshini.narayanan@cognizant.com

Role & responsibilities We are seeking an experienced Service Engineer to join our technical team. Your expertise should be in UPS systems and Servo Stabilizers. Key Responsibilities: Installing, commissioning, and testing equipment at client sites. Diagnosing and troubleshooting hardware and software issues. Performing on-site repairs and replacing faulty components. Conducting preventive maintenance under Annual Maintenance Contracts (AMCs). Providing technical support and clear explanations to clients. Preferred candidate profile

As a Service Engineer, you will be responsible for providing maintenance and repair services for pharmaceutical machineries. With 2-3 years of experience in the field, you will apply your mechanical engineering expertise to ensure the optimal functioning of the equipment. Your role will involve diagnosing issues, performing repairs, and conducting preventive maintenance to minimize downtime. Additionally, you will collaborate with cross-functional teams to deliver high-quality service and support to our clients. Your dedication to precision and efficiency will play a crucial role in upholding the reliability and performance of the pharmaceutical machineries.,

Department Sales (Secured Loan) Role Relationship Manager Location Andhra Pradesh Branches Rajahmundry, Nandyala, Hindupur, Mahboobnagar, Palakollu, Siddipet, Madanpalle, Kakinada Role & Responsibilities PRIMARY RESPONSIBILITY: Responsible for branch productivity Adherence to process, disbursement Collection etc Should have potential to take the initiative in building a growing customer base Responsible for recruitment of relationship managers for particular branches Responsible for managing Profit and loss of a branch Responsible for individual & Teams targets Shall be responsible for sourcing, servicing, and disbursing the business and manage overdue collections Taking care of Teams Productivity and business Desired Skills A graduate / P G in any discipline Minimum 6 months to 5 year of experience LAP / Business loan Must have team handling Experience

Job Title: Service Engineer Location: Remote (Pune, Maharashtra, India) Department: Service & Support Industry: Healthcare / Medical Equipment Job Summary: We are looking for a dedicated and technically sound Service Engineer to manage the installation, demonstration, maintenance, and servicing of IVF Lab equipment The ideal candidate will be responsible for ensuring high-quality customer support, coordinating with the head office, and contributing to turnkey lab setups Key Responsibilities: Install and demonstrate IVF Lab equipment at customer locations Submit weekly service reports to the Head Office every Friday as per the Service Reporting Protocol Attend to and resolve service complaints as assigned by the Service Manager Coordinate with the Head Office to ensure timely customer support Conduct maintenance and repair of installed equipment as needed Participate in all equipment demonstration activities Handle Annual Maintenance Contracts (AMC) for all equipment in coordination with the Service Coordinator Participate in the validation and certification process of IVF laboratories Assist the Projects Team with the setup and commissioning of Turnkey IVF Lab projects Submit a detailed monthly expense report by the 5th of each month for the previous months expenditures Plan travel and request tour advances by submitting a proper travel itinerary Travel extensively to customer sites for installation, service, and maintenance support Qualifications: Diploma / b-sc / b-tech / BE / ITI in Electronics or Electrical Engineering

Department Sales (Secured Loan) Role Relationship Manager Location Karnataka Branches:Ramanagara, Nelamangala, Krishna Raja Nagara, Maddur Role & Responsibilities PRIMARY RESPONSIBILITY: Responsible for branch productivity Adherence to process, disbursement Collection etc Should have potential to take the initiative in building a growing customer base Responsible for recruitment of relationship managers for particular branches Responsible for managing Profit and loss of a branch Responsible for individual & Teams targets Shall be responsible for sourcing, servicing, and disbursing the business and manage overdue collections Taking care of Teams Productivity and business Desired Skills A graduate / P G in any discipline Minimum 6 months to 5 year of experience LAP / Business loan Must have team handling Experience

Critical Skills to Possess: 8+ years of experience with Oracle Siebel CRM , especially in Service or Call Center modules . Expertise in Siebel Tools, Workflows, Scripting (eScript/Browser Script) . Strong understanding of ticket lifecycle , SLA handling , and escalation logic . Familiarity with Siebel EIM , EAI , and Open UI customizations. Ability to troubleshoot and resolve production issues quickly. Good knowledge of SQL , Oracle DB , and performance tuning. Experience working in large-scale, global deployments and agile environments. Preferred Qualifications: BS degree in Computer Science or Engineering or equivalent experience Roles and Responsibilities Support and enhance Siebel GCT (Global Custom Ticketing) functionality for global operations. Work with business analysts and stakeholders to gather requirements and provide solutions within Siebel CRM. Customize Siebel objects (BOs, BCs, Applets, Views, Screens) to align with GCT processes. Implement and maintain Workflows, Business Services, and Scripting in the ticketing system. Integrate with external systems via Siebel EAI , Web Services , or REST APIs for end-to-end ticket lifecycle management. Develop ticket escalation logic, SLA timers, notifications, and custom reports. Perform production support and defect fixes as part of a global support model (follow-the-sun). Participate in testing (unit, SIT, UAT) and documentation.

Aavas Financiers is looking for Relationship Manager/Relationship Officer to join our dynamic team and embark on a rewarding career journey Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.

Key Result Areas: Key Result Areas Supporting Actions CML and Segmentation of Firms Indexing and Active Firms Business Targets Manage the CML that is shared for your territory with minimum visit frequency to be maintained as per tier of firms being handled. Complete the profiling of the firm for key questions as deployed to the team via App. Updation of firm profiling parameters every 6 months is a must. Ensure that X proportion of all CML profiled firms are "active". Generate a business of Rs. x Cr. of which proportion of channels is maintained Product Indexing Product Module Briefings Sampling-Usage-Site Count Metrics Applicator Mapping + Sampling-Usage-Site Count Metrics Creating a firm and site level index for specified focus product ranges (will be region specific) Ensuring completion of company/product modules at x number of firms within the specifed time periods with the relevant stakeholders. This will follow a calendar in sync with the planned launches. Ensuring completion of firm product experience metric (product/site sampling), first site usage metric, and number of sites completed metric, within the specific time period. Complete mapping of the execution entities for specialised categories for entire CML. Post this mapping, to carry out the training and completion of usage metrics (sampling, first site, total sites) within the specified time period. Engagement Programme Areas Mapping and segmenting the firms and internal stakeholders as per the Engagement Program tiers Completing the tasks as outlined for individual stakeholders/firms under the Engagement Program offerings Service Offerings Driving x% of sale through Sparkle PS: one wall makeover & express proposition demos to be completed for focus firms Drive utilisation of the app service module and Sparkle plugins at x% of firms in the CML especially for Type C & D firms servicing

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role Utilizing your skills, experience, and passion for customer service to help propel your team and its business partners to success. Consistently deliver extraordinary service on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving a Customer First mentality. Consult with Card Members to understand their needs and tailor unique and personal solutions for them, while also reinforcing the benefits of card membership and acknowledging Card Member tenure Add value for our customers through unexpected relevant recommendations of product offers/ benefit enrollments that deepen customer engagement and loyalty. Utilize your service oriented personality to develop key selling skills to optimize and solidify the customer relationship by deepening their loyalty to our brand. Address general and account-specific customer inquiries- statement inquiries, card replacement, make payments, rewards redemption, etc., and update customer account information. Use tools and resources to identify custom solutions and anticipate customer needs, in our commitment to maintain a first point of contact resolution. Meet and exceed performance goals that include, but are not limited to sales rates, quality goals, compliance regulations and productivity targets, customer performance metrics. Minimum Qualifications: Strong written and communication skills to be able to converse effectively and naturally with our Card Members to deepen client relationships and drive satisfaction. Resilience needed to efficiently manage a steady stream of customer calls, while balancing performance to meet a variety of metrics and remain positive through change and stressful situations. Ability to showcase humility and show care and appreciation through emotional acknowledgement of our customer queries/situations on each call. Technical savvy to multi-task and navigate through multiple computer systems and applications, simultaneously, with speed and accuracy. Integrity to manage sensitive Card Member information and adhere to all Regulatory and Compliance guidelines related to servicing and sales practices. Driven to please by providing the ultimate experience for our Card Members on every interaction. Timeliness and reliability Preferred Qualifications: Passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness and problem solving skills Customer service and consultative sales environment experience preferred. Passion for consultative sales, recommending products or solutions tailored to each customer. Ability to adapt communication style to a wide variety of personalities and situations and take ownership and responsibility for each call, from beginning to end Additional Requirements: Flexibility to work anytime in US hours, including weekends Hybrid Environment- on site expectation 3 days/week Workplace Flexibility: Full time. Shift flexibility requirements. American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives

You will have a strong acumen in Customer Experience platforms and know how important the customer journey is from first touch via email, phone call, chat or purchase all the way to servicing and retaining these customers for those brands. You understand the importance of brands continually evolving their channels and customer records so that customers feel like they are known to the businesses, and you want to help brands gain this capability with the Oracle CX solutions. You will have a strong acumen in Customer Experience platforms and know how important the customer journey is from first touch via email, phone call, chat or purchase all the way to servicing and retaining these customers for those brands. #LI-DNI Be the vital piece of the puzzle that connects us to the millions of businesses that need our help to evolve. You will. Achieve assigned quarterly and annual sales targets Work directly with customers, or through Oracle partners, to capture sales opportunities, and to work effectively across functions such as presales, sales consultancy, marketing, business development towards successful closure of deals Identify new business opportunities and develop effective go-to-market campaigns Prepare & deliver presentations of business application solutions to prospective clients Drive pipe generation through cold calls, digital selling and working closely with the business development team Drive client engagement through presentations, and sales of Oracle CX s value proposition across marketing, sales and service organizations Negotiate pricing and contractual agreement to close the sale Build and strengthen your business relationships with existing customers and ensure their needs are met Respond to RFPs, RFIs, and RFQs Manage sales through forecasting, account strategy, account planning, and updating CRM Understand competitive landscape to adapt sales strategy and for sharing with internal teams Travel to customer sites to develop & close sales opportunities Follow cadences set up by your manager to ensure timely status updates Understand and follow internal defined processes to effectively carry out sales activities #LI-DNI