1315 Servicing Jobs - Page 50

Purpose of the role To manage the IT Services department and set the strategic direction, provide support to the bank's senior management team, and to manage IT Service risk across the organisation management of IT Services to support the banks operations and representing Technology service performance with senior stakeholders and managing IT service risk across the organisation, Accountabilities Development of strategic direction for IT Services, including the implementation of up-todate methodologies and processes, Management of the IT Services department, including oversight of IT Services colleagues and their performance, implementation of departmental goals and objectives, oversight of department efficiency and effectiveness , Relationship management of IT Services stakeholders, including identifying relevant stakeholders, and maintenance of the quality of external third party services, Development and implementation of policies and procedures for IT Services, implementation and adherence of control targets and standards, policies and procedures for IT Services, managing adherence to group SLAs and controls associated with core technology production activities in incident, problem, and change, Management of IT Services risk, including identification of potential IT Services risks, development of strategies to mitigate those risks, and maintenance of alignment between the banks change and compliance functions , Monitoring the financial performance of the IT Services department, including revenue, profitability, and cost control, driving value from any commercial agreements, strong management of any directly controlled costs etc Management of IT Services projects, including driving successful research and related product launches, and deliverance of integrated solutions to clients, Effectively monitor and maintain the banks critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations, Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness Collaborate closely with other functions/ business divisions, Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others, OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes, Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues, Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda, Take ownership for managing risk and strengthening controls in relation to the work done, Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function, Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy, Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc) to solve problems creatively and effectively, Communicate complex information 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience, Influence or convince stakeholders to achieve outcomes, All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave,

TATA AIG General Insurance Company Limited is looking for Relationship Manager - Key Partnership Group to join our dynamic team and embark on a rewarding career journey Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.

Sysmex India is looking for Engineer, Customer Care to join our dynamic team and embark on a rewarding career journey. Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

Department: Fleet Management Eligibility: SSLC/Any relevant experience Requirement : 02 Responsibilities: Flexible with time. Cultural fitment Transport passengers or cargo from one location to another Plan and follow the best route to ensure timely delivery Ensure that all necessary paperwork and documentation are in order Safely load the cargo or passengers onto their vehicle

We are looking for young, high energy individuals with a passion for sales and for achieving aspirational targets Key responsibilitiesLiaise with banks branch staff and build effective relationships to maximize the business opportunityProvide knowledge about the insurance products and support banks branch staff through training to enable them to generate new business, understand customer needs and recommend suitable life insurance products to customers Provide training to the bank branch staff to equip them to sell insurance products to customers and assist them in revenue generation Provide guidance to the banks branch staff in servicing existing customers, solve their queries and concerns and ensure the quality of business is maintained consistently Enable business procured through banks branch staff is aligned to business quality metrics Exercise due diligence to prevent unauthorized/ fraudulent transactionsCandidates who are willing to be mobile and work across locations will be preferred Minimum requirementsGraduate freshers or candidates with experienceExperience in customer facing roles in any industry; prior experience in life insurance industry is not mandatoryNote Compensation and level fitment in the organisation will be offered commensurate with role, education and prior work experience of the candidate

We are looking for young, high energy individuals with a passion for sales and for achieving aspirational targets Key responsibilitiesLiaise with banks branch staff and build effective relationships to maximize the business opportunity Provide knowledge about the insurance products and support banks branch staff through training to enable them to generate new business, understand customer needs and recommend suitable life insurance products to customers Provide training to the bank branch staff to equip them to sell insurance products to customers and assist them in revenue generatio Provide guidance to the banks branch staff in servicing existing customers, solve their queries and concerns and ensure the quality of business is maintained consistently Enable business procured through banks branch staff is aligned to business quality metrics Exercise due diligence to prevent unauthorized/ fraudulent transactionsCandidates who are willing to be mobile and work across locations will be preferred Minimum requirementsGraduate freshers or candidates with experienceExperience in customer facing roles in any industry; prior experience in life insurance industry is not mandatoryNote Compensation and level fitment in the organisation will be offered commensurate with role, education and prior work experience of the candidate

POSITION SUMMARY: A Processor in FCLP, Reverse Lending APAC team is responsible for: Creating loans Indexing received documents Setting up loan application Conducting pre-purchase review of loan applications Collaborating with lenders to resolve any missing conditions Purchasing the loans JOB FUNCTIONS AND RESPONSIBILITIES Manage independently and perform the Pre-purchase review of FCLP application Should be capable of understanding processes, related risks. Co-ordinate with lenders in procuring the required documents Reviewing of documents like Loan application, Initial Application package, Closing package, Appraisal report, other Reverse documents EDUCATION / EXPERIENCE Should be a graduate. Understanding of the Mortgage Servicing Industry. Effective communication and analytical skills required. Proficient in MS Office (Excel, Word and PowerPoint) WORK SCHEDULE OR TRAVEL REQUIREMENTS Night Shift

Relationship Manager Business Loans 8 months ago Ahmedabad | Baroda | Jodhpur | Mehsana | Pune View Details PRIMARY RESPONSIBILITIES: Responsible for sourcing, structuring & servicing clients for their financial needs by offering them various secure & unsecured products majorly designed to cater to the MSME segment from open market and DSA. Responsible for attending client s queries and resolution in Responsible for coordination with support functions (Credit/Ops) in facilitating To constantly provide feedback on the ground about the market and products offered by DESIRED SKILLS: Minimum 1 year of experience in Business Loan Candidates should be locally belonging to their respective Should have good communication and negotiation

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

Dear Candidate, We are hiring for US Mortgage -Servicing | Bangalore | Call Quality Monitoring (CQM) Any graduate can apply (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Perform & manage quality control reviews of residential loan files in accordance with customer quality control policies and procedures and accepted quality control standards. Will be also responsible for managing the daily operations along with client handling who should be well versed and certified underwriter in the Mortgage domain In depth knowledge of GSE, Fannie mae, Freddie Mac guidelines and requirements Expert in Mortgage lender's policies, guidelines and procedures (loan to value, debt to income, collateral review, compliance review) Should have experience in Analyze Income & employment, credit strength, property appraisal, check over debt to Income (DTI) and Loan to value (LTV)and all other information pertinent to the credit decision process on each mortgage application, as presented by the applicant Knowledge to validate that a prospective mortgagors loan application adheres to the Investors, Secondary Investors (Fannie & Freddie) and guidelines of applicable government agencies to approve the loan Review loan files for completeness and accuracy Confirm application information against all documents within the file Analyze all credit documents, including, but not limited to, mortgage applications, credit history and income documents, title documents, appraisals and all applicable compliance documents. Should have experience in Income Calculations Review the eligibility of Property, Borrowers Evaluate debt ratio, loan-to-value ratios, credit score, property valuation Identify risk factors, including fraud red flags to determine or verify misrepresentation Condition files for missing/ supporting documentation as needed Complete required trainings and assessments Knowledge in Commercial Real Estate will be an added advantage High level understanding of US Real Estate, Mortgage, Commercial Mortgage Servicing, loan agreements and documentation Ability to build & motivate teams Ability to manage Client escalations and Client relationships Team mentoring & coaching individual associates who may fall below desired performance Continuously contribute towards process improvement Hold relevant experience (To Confirm Please Drop a Whatsapp or call on 9399615758 Monica ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9399615758 Monica ) Regards SPARK CONSULTANCY

• Acquisition of New Franchise from direct market, Own source databse and the leads/database provided by the company • Selling of Advisory Products,Mutual Fund and other financial products of the company send CV at popularplacement@gmail.com Required Candidate profile - 3 Years Exp in Franchise/B2B role - Achieve target of new Franchise acquisition - Equity / MF Knowledge. - Good Communication and leadership skill. send CV at popularplacement@yahoo.com

Processor Experience-0 to 3 Years Notice Period- Immediate Joiners Only Job Location-Chennai Shift-Night Shift Cab Facility-One Way Skill Set-Experience in loan origination Good Communication Skills & Typing Skills Freshers only for 2024 passed out with Provisional certificate/Consolidated Mark sheet/Degree certificate Other experience less than 6 Months only consider as fresher Freshers-B.E/B.tech/& PG courses are not applicable for the requirement Team Leader 3 - 6 years of experience in Mortgage Servicing along with minimum 2 years of team management experience Areas of Expertise: Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration Walk In Interview Date- 20th &21st May 2025 Interview Venue- Wipro Limited-CDC5 468/469, 475/A, Old Mahabalipuram Road, Elcot Sez, Sholinganallur,Chennai Interview-Tine-10.30 am to 1.30 P.M Contact Person-Naveen Raj

assist customers with service needs Create job cards and explain repairs & costs Coordinate with technicians and monitor job progress Keep customers updated and handle queries Ensure customer satisfaction and manage follow-ups For More - 7880092766 Required Candidate profile Diploma/Degree in Automobile or Mechanical Engineering preferred Additional certification in customer service or automotive systems 1–3 years in a similar role at a dealership or service center

Roles and Responsibilities Install, maintain, repair, and commission of fuel dispenser Conduct site visits to identify customer requirements and provide solutions for installation or servicing needs. Collaborate with internal teams to resolve technical queries and ensure timely resolution of customer complaints. Maintain accurate records of work completed and report back to headquarters on a regular basis.

Processor Experience-0 to 3 Years Notice Period- Immediate Joiners Only Job Location-Pune Shift-Night Shift Cab Facility-One Way Skill Set-Experience in loan origination Good Communication Skills & Typing Skills Freshers only for 2024 passed out with Provisional certificate/Consolidated Mark sheet/Degree certificate Other experience less than 6 Months only consider as fresher Freshers-B.E/B.tech/& PG courses are not applicable for the requirement Team Leader 3 - 6 years of experience in Mortgage Servicing along with minimum 2 years of team management experience Areas of Expertise: Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration Walk In Interview Date- 20th &21st May 2025 Interview Venue- Wipro Limited-CDC5 468/469, 475/A, Old Mahabalipuram Road, Elcot Sez, Sholinganallur,Chennai Interview-Tine-10.30 am to 1.30 P.M Contact Person-Naveen Raj

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Within our Database Administration team at Kyndryl, you'll be a master of managing and administering the backbone of our technological infrastructure. You'll be the architect of the system, shaping the base definition, structure, and documentation to ensure the long-term success of our business operations. Your expertise will be crucial in configuring, installing and maintaining database management systems, ensuring that our systems are always running at peak performance. You'll also be responsible for managing user access, implementing the highest standards of security to protect our valuable data from unauthorized access. In addition, you'll be a disaster recovery guru, developing strong backup and recovery plans to ensure that our system is always protected in the event of a failure. Your technical acumen will be put to use, as you support end users and application developers in solving complex problems related to our database systems. As a key player on the team, you'll implement policies and procedures to safeguard our data from external threats. You will also conduct capacity planning and growth projections based on usage, ensuring that our system is always scalable to meet our business needs. You'll be a strategic partner, working closely with various teams to coordinate systematic database project plans that align with our organizational goals. Your contributions will not go unnoticed - you'll have the opportunity to propose and implement enhancements that will improve the performance and reliability of the system, enabling us to deliver world-class services to our customers. You will provide MS SQL Server related technical leadership for the project from client’s location and support the 24x7 operation as an SME and guide the team. You will coordinate between different teams from client and Kyndryl side for day-to-day and scheduled activities. Manage client’s satisfaction with technical issues/day-to-day operations and do periodic management reporting. Responsible for manual Database Backup, Backup using SSMS, SQL Dump backup and restore them. Data refresh. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Expertise 10+ Years of Database Administration experience. Good knowledge of MS SQL database architecture and administration procedure. Knowledge of Oracle, My SQL, DB2, Postgres and MongoDB databases administration. Good understanding of High Availability and Disaster Recovery practices and should be familiar with cluster environments like SQL Always on, Veritas Cluster, etc. and must be able to manage MS SQL databases on them. Experience in database management such as performance tuning, troubleshooting, patching, upgrading, backup restore. Experience in monitoring MS SQL databases using SSMS, SQL Server Profile and other tools. Experience in creation, Upgrading and Management of Databases. Log Management. Experience in performance tuning and performance management at database level & Monitoring MS SQL database using SSMS, SQL Server Profile and other tools. Solaris/Linux and Windows Operating System and its facilities & Knowledge of Shell scripting. Good communication and leadership skills. Preferred Technical and Professional Experience MS SQL Server database administration certification. Sound knowledge of Incident, Service and Change Request Management. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Roles & Responsibilities: The Area Field Aftersales Manager will be responsible for implementation of KIA process & policies & ensure the aftersales operation at the dealers under his supervision Support & monitor the development of workshop infrastructure for completion as per time plan. Regular review of Dealer KPI, support to enhance the same. Ensuring right quality and quantity of staff at dealership as per KIN guidelines, Training of dealer staff through OJT & at KIA Training Centre. Implementation of systems & processes at dealership as per KIA guidelines Ensure Policy Adherence at the dealership. Technical feedback, reports, campaign monitoring & reporting to RSFM & HQ. Measuring & monitoring CSI of the dealership & working with dealership to enhance CS. Monitoring customer complaints at reported at various channels, attending to customer grievances, fast resolution & ensuring comeback of customers. Meeting set targets related to Repair orders, Parts, KPI of dealership & growth / improvement plan. Regular planning & organizing of marketing activities basis KIA business plan, seasonal requirements, dealer profitability & customer satisfaction. Regular audits, evaluations to monitor dealership performance. Warranty approvals, audits, parts scrapping etc in the dealership under supervision. Any other duties expected from the position & requested by respective manager.

Designation: Field Service Engineer Industry : IVD Industry Location: Kolkata Roles & Responsibility Responsible to support the customers for all the product lines of Company instrument directly, via teams and channel partners Ensure the use of the global service tools at the local level. Should make effective use of service tools available at Company to assess and report the effectiveness of service at customer sites. Should provide timely feedback to the global teams service, R&D & and Manufacturing, in case of critical issues. Responsible for planning of local spares stock. Responsible for escalation to global service group about critical service issues. Responsible for Service Revenue generation in the responsible territory. Participates in evaluations/demonstrations with distributor teams. Uses and updates CRM to control its actions. Role will require extensive traveling at times. Responsible for maintaining Company Service standards at Company Customers Responsible for Company tools provided to him Responsible for acting in lines with Company ethics and culture at Customers. Ensure Customer happiness with Company Product and Services. Interested Candidate Share their CV here at Email : kshama.k@head2hire.com M: +91 7290007914 ( Voice & Whats app )

Job Brief We are looking for a candidate who has experience of working across LV/IBMS projects and will be responsible for executing preventive / corrective maintenance at the customer site. Duties & Responsibilities 1. Scheduling planned maintenance activity and ensuring completion on time. 2. Attending breakdown calls and resolving within SLA 3. Troubleshoot & commissioning Low Voltage systems (CCTV, FAS, ACS, FM 200) 4. Responsible for service and PM Reports 5. Spares Management at site for service 6. Ensure all the projects are executed timely with in the budget. 7. Meeting user/client frequently and share MOM 8. Timely Invoice submission & Payment collection 9. Site Surveys and Prepare BOQ 10. Generate new business from Existing client. 11. Responsible for AMC renewals 12. Team Development. Provide training to the team. 13. Follow standard practice for service & installation. 14. Attend weekly review. Should have knowledge on CCTV, Addressable Fire Alarm System, Access control System, Public Addressable System

Job profile: Service of Siemens Process Instrumentation product family (pressure transmitters, level transmitters, flowmeters, Weighing products and valve positioners) Capturing and execution of Siemens Process Instrumentation service business in region Coordination and effective utilization of service partners to increase customer satisfaction for Siemens Process Instrumentation services in region How do I qualify for this job? B.E or BTECH (Instrumentation / Electronics) Candidate should have good knowledge of customer base in Region Candidate should have experience of minimum 3 years in servicing of Process Instrumentation products Candidate should have good reputation amongst region customers Candidate should have very good command over written and spoken English Candidate should have very good communication skills Candidate should have good command on MS excel, word. Candidate should have great interpersonal skills and should be able to work in a Team Knowledge and hands on experience on Siemens process Instrumentation products will be added advantage.

NUTRIS CROP SOLUTIONS INDIA PVT.LTD is looking for ZM - ZONAL MANAGER to join our dynamic team and embark on a rewarding career journey Strategic Planning: Develop and implement strategic plans and initiatives for the assigned zone in alignment with the organization's overall objectives Define goals, targets, and performance metrics to drive business growth and profitability Team Management: Manage and provide leadership to a team of branch managers or regional managers within the zone Set performance expectations, provide guidance, and support their professional development Foster a high-performance culture and ensure effective collaboration among team members Operations Management: Oversee the day-to-day operations of branches or locations within the zone Monitor operational performance, analyze key metrics, and take necessary actions to optimize efficiency, productivity, and customer satisfaction Sales and Business Development: Drive sales growth by setting sales targets, analyzing market trends, and identifying opportunities to expand the customer base Develop and implement effective sales strategies and promotional campaigns to achieve revenue goals Customer Relationship Management: Maintain strong relationships with key customers and stakeholders within the zone Ensure excellent customer service standards are upheld and address any customer concerns or issues promptly Budgeting and Financial Management: Develop and manage the annual budget for the zone Monitor financial performance, analyze variances, and take corrective actions to ensure profitability and cost-effectiveness Approve expenditures and ensure adherence to financial policies and guidelines Performance Monitoring and Reporting: Regularly review and analyze performance data, market trends, and competitor activities to evaluate the zone's performance Prepare and present reports to senior management, highlighting achievements, challenges, and recommendations for improvement Compliance and Risk Management: Ensure compliance with company policies, legal requirements, and industry regulations within the zone Identify and mitigate potential risks and ensure that adequate controls and procedures are in place Stakeholder Engagement: Collaborate with internal stakeholders, such as sales teams, marketing, HR, and finance, to align strategies, share best practices, and drive operational excellence Represent the organization at external events, conferences, and industry forums Continuous Improvement: Identify opportunities for process improvements, cost savings, and operational efficiencies within the zone Implement best practices, standardize processes, and foster a culture of continuous learning and development

TATA AIG General Insurance Company Limited is looking for Relationship Manager - OEM to join our dynamic team and embark on a rewarding career journey Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.

TATA PLAY LIMITED is looking for Manager - Field Service Delivery to join our dynamic team and embark on a rewarding career journey Oversee field service operations to ensure timely and efficient service delivery. Manage and coordinate the activities of field service technicians. Develop and implement standard operating procedures for field service operations. Monitor and report on service performance metrics. Resolve customer issues and complaints in a timely manner. Train and mentor field service staff to enhance their skills and performance.

Executive - Instrumentation 1. Strong knowledge on calibration of Field instruments. 2. Strong Knowledge on cGMP documentation and preparation of standard operating instruction. 3. Strong knowledge on handling of Master instruments. 4. Experience on preparing Schedules for calibration and Execution. 5. Experience on handling internal and External audits. 6. Knowledge on compliance documents and filling data sheet. 7. Experience on Servicing and trouble shooting field instruments.

Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography