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1.0 - 6.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Job Localization Coordinator - Subtitling Description Title: Localization Coordinator, Subtitling Reports to: Team Lead, Subtitling Coordination Business Unit: Deluxe Localization About the Company As the world s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, ATT and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,200 of the most talented and experienced industry individuals worldwide. For more information, please visit www.bydeluxe.com Position Summary This position is for an individual that can own and deliver text-based or subtitling products at an exceptional service level. It is ideal for individuals who have the drive and desire to make things happen, manage risks, and work with a distributed international workforce to ensure we adhere to client needs and expectations. It requires a highly motivated individual with attention to detail, great organizational skills, and a passion for communication and connecting with others. Outcomes and Accomplishments As a Localization coordinator, you will: Be responsible for delivering scripts and/or subtitles for various languages within a region within the Deluxe platforms. The original project plan is set up by the Order Management team and you will ensure that we deliver to plan by the set deadline, right on time and first time right. As part of the assignment responsibilities, you will manage capacity and pre-assignment of future tasks to translators/editors and send out availability mails as needed to ensure accurate planning. Be involved in daily communication and follow-ups to ensure each language flows smoothly within the established timeline. Manage changes to project plan like new assets, changed instructions or queries from translators/editors effectively and in a timely manner. Accountable for on-time delivery for every task in the workflow, strictly respecting project milestones, procedures, and client specification of respective languages. Own 100% adherence to keeping data in Deluxe platform accurate and up-to-date, including milestones/deadlines for each task, final due date, dates for client-facing users like territories, etc. Leverage automated and efficient methods of assignment, to avoid bottlenecking of tasks or assigning them only when they re ready to start. All tasks for a project s languages should be planned and assigned ahead, allowing for exception-based milestone management. Clear and timely communication and own Deluxe s brand when working with translators to ensure they receive a smooth and pleasant experience. Liaise with Order Management on changes to project plan, ensuring that the new plan is communicated with those impacted teams, and we adhere to the revised or current deadline set by the customer. Escalation of potential risks when managing a project, and suggestions to mitigate should be part of the daily tasks. Escalate to supervisor or team management if translators don t deliver files on time, are unresponsive, are not following instructions and if there are any attitude issues that impact quality and timeliness of a language. Escalate to Order Management if task timeliness is impacted by lack of assets needed to perform the job. Run a daily report using various dashboards on Sfera/Tableau for respective languages, ensuring all work in progress tasks are on track and there are no past dues. Use dashboards and tools available to keep track of current work, pipeline work and possible capacity bottlenecks for the languages assigned to you. This will allow for pre-emptive planning to avoid delays in delivery. Need to resolve all payment queries from translators regularly and ensure there are no pending or incorrect payments every month. You have complete ownership of a language assigned to manage all tasks in the workflow, utilizing other shifts for possible handover or follow-up to get timely responses from other teams as needed. To participate in internal project calls to work together with Order Management to deliver successfully to customers. What You Bring: Candidate must have a graduate degree. Excellent command on English language along with knowledge of other cultures. Additional languages known are a plus Good communication, time-management skills, excellent problem-solving skills. A keen interest in media industry preferred with a knowledge of localization Attention to detail and to work with a large data-set in Deluxe platforms. Benefits You will be part of a large international and culturally diverse team. You will have the opportunity to make an impact for the organization, and for the customers. You will have opportunities to further grow your skills and grow within the company. You will have the opportunity to expand your professional network. Equal Employment: Deluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive fair consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, creed, national origin or ancestry, sex, age, or any other discriminations.
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Bengaluru, Hasan, solur
Work from Office
Basic Information- Designation Executive- Customer Support Experience Fresher / Experienced Education: 12th pass/ITI/Diploma. Working location: Bangalore, Hasan, Solur Daily roles and responsibilities 1) To look after Installation & services like Maintenance & Troubleshooting of GPS Units. 2) Need to visit Customer Site regularly & resolve their Problem related to GPS. 3) Basic Knowledge of electronics & electrical with multimeter knowledge is must. 4) Should be Energetic & ready to do field Job. 5) Should be customer friendly. 6) Two-Wheeler Mandatory If interested, please apply or share resume to trupti.salve@aryamonitalk.com
Posted 3 weeks ago
2.0 - 7.0 years
7 - 8 Lacs
Noida
Work from Office
PracticeSource Quality Analyst is expected to do quality check for various financial planning non-financial planning deliverables/tasks produced by the servicing teams and provide constructive feedback on the opportunity areas basis various quality and compliance parameters. Responsibility areas also include providing mentoring/coaching support, contributing towards team objectives/initiatives to enhance advisor experience. The analyst should have good communication/feedback skills and a great sense of ownership to ensure timely completion of work with excellent quality. Key Responsibilities - QA review support and feedback delivery - Reviewing deliverables/tasks produced by the servicing teams as per the process requirements as well as QA/compliance parameters and accordingly provide written feedback on the opportunity areas. Scope of work may also include providing dedicated mentoring support to the analysts from servicing teams. - Skillset Upgradation on an ongoing basis to stay up-to-date and ensure support to the teams on all relevant areas and contribute toward value addition. - Managing queries - Includes discussions/alignments on review feedbacks and helping the analysts understand the scenarios/feedback in order to gain more clarity and potentially avoid repetition of errors. - Administrative work - Timely workflow updation, revision requests processing, responding to emails etc. Required Qualifications Preferred Qualifications - Relevant working experience (Quality Assurance) - Masters degree or equivalent Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Timings India Business Unit AWMPO AWMPS Presidents Office Job Family Group
Posted 3 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Nashik
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Guwahati
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 3 weeks ago
2.0 - 8.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Solapur
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 3 weeks ago
2.0 - 8.0 years
3 - 4 Lacs
Solapur
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 3 weeks ago
2.0 - 8.0 years
3 - 4 Lacs
Pune
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Nagpur
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 3 weeks ago
1.0 - 6.0 years
2 - 5 Lacs
Mumbai
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Kolkata
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through RR activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process track such requests in coordination with internal ops team ; Ensure ease of process approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 3 weeks ago
3.0 - 4.0 years
2 - 3 Lacs
Navi Mumbai
Work from Office
The service Incharge has to receive the goods received from the customer for repair or service. Then enter the details in the computer and allot a Job No. Then give the goods to the engineer for preparing a report of the repair to be done to rectify the instruments. Then the estimate for repairs is prepared and sent to customer for approval. If approved, a P/I si sent to the customer for payment. When payment is received, engineer is told to repair the instruments. After repairs, the instrument is depatched to the customer. If the repair estimate is not approved, the instruments are returned without repairs. All actions are recorded in the computer.
Posted 3 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Raipur
Work from Office
Position : Mechanic Construction & Mining Equipment Location : Raipur Industry : Refurbished Construction & Mining Machinery Experience : 2 to 6 years Qualification : ITI / Diploma in Mechanical Engineering Employment Type : Full-Time Job Summary We are looking for skilled and experienced Mechanics to join a leading company in the refurbishment of construction and mining machinery . The ideal candidate should have hands-on experience in repairing, assembling, overhauling, and building construction or mining equipment such as excavators, loaders, bulldozers, cranes, or dumpers. Key Responsibilities Perform mechanical assembly, disassembly, and rebuilding of construction and mining machines. Diagnose mechanical issues and carry out repairs and part replacements. Conduct routine inspection, servicing, and preventive maintenance . Work with engines, hydraulics, transmissions, undercarriages, and other heavy equipment systems. Ensure timely completion of refurbishment projects as per quality standards. Read and interpret technical manuals, drawings, and service instructions . Maintain tools, equipment, and workspace in clean and working condition. Collaborate with engineers and supervisors to improve machine performance and efficiency. Requirements ITI or Diploma in Mechanical Engineering. 2+ years of hands-on experience with construction/mining machinery (excavators, backhoe loaders, dump trucks, etc.). Strong understanding of mechanical systems, hydraulics, and diesel engines. Ability to work independently and as part of a team. Willingness to work in a workshop and site environment as needed.
Posted 3 weeks ago
2.0 - 7.0 years
3 - 4 Lacs
New Delhi, Bengaluru, Mumbai (All Areas)
Work from Office
Key Responsibilities and Duties: Diagnosing and Troubleshooting: Identifying the root cause of technical issues and devising solutions. Repairing Equipment: Performing repairs to restore equipment to optimal working condition. Preventive Maintenance: Conducting routine checks and maintenance to prevent breakdowns and extend equipment lifespan. Installation and Commissioning: Installing new equipment and systems and ensuring they are functioning correctly. Technical Support: Providing on-site or remote technical support to customers, often in the field. Training: Educating customers on the proper use and maintenance of equipment. Documentation: Keeping detailed records of service activities, including diagnoses, repairs, and maintenance procedures. Customer Interaction: Communicating effectively with customers to understand their needs and ensure satisfaction. Compliance: Adhering to safety regulations and company procedures. Essential Skills and Qualifications: Technical Expertise: Strong understanding of relevant equipment, systems, and technologies. Problem-Solving: Ability to diagnose and resolve technical issues efficiently. Communication: Effective communication skills to interact with customers and colleagues. Customer Service: Excellent customer service skills to ensure customer satisfaction. Physical Stamina: Ability to perform tasks that may involve physical exertion, such as lifting and moving equipment. Teamwork: Ability to collaborate effectively with other team members. Education/Experience: Bachelor's degree in a relevant engineering field (e.g., mechanical, electrical) or equivalent experience. Variations in Service Engineer Roles: Field Service Engineer: Provides on-site technical support and maintenance at customer locations. Professional Services Engineer: Develops and implements customized software solutions and integrations. Sales and Service Engineer: Combines sales and service roles, generating leads and providing technical support. Maintenance Engineer: Focuses on planning, scheduling, and executing maintenance tasks. For more details call or whats app Mayank (HR) Mob: 7897037297 Mail: Mayank@hirex.co.in
Posted 3 weeks ago
7.0 - 12.0 years
20 - 25 Lacs
Gurugram
Work from Office
What s up We re VaynerMedia ! We are a contemporary global creative and media agency with expertise in driving relevance for clients and delivering impactful business results. The independently-owned agency was founded in 2009 and has offices in New York, Los Angeles, London, Singapore, Australia, Thailand, Japan and Mexico City. VaynerMedia has been recognized for its work at Cannes Lions, the Clio Awards and The Webby Awards. It is part of the VaynerX family of companies. Culture is our key and Empathy is how we build it. VaynerMediaAPAC is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time --- PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In APAC, we are proudly +250, servicing a diverse client all around the region. The PITCH We re lucky that everyone within our walls thinks creatively, shares a passion for building communities, and understands the world of both big campaigns and social micro-content. Our ACDs here serve a slightly different (and more senior) role than more traditional digital creative types, but thankfully we ll never use the term digital ninja . Are you based in Delhi/ NCRGeeking the creative world in the India market for 7+ years nowOh well, we could be meant to be -- Here s where you come in. Use your creative craft, understanding of platforms and grasp of culture to solve marketing problems for a variety of brands. You have the most challenging role in the creative department as your duties are split between both doing the work as well as helping manage some of the work. You spend roughly 80% of your time working on solving briefs and 20% of your time managing projects under the direction of CD. You don t have an assigned partner so you often work alone with another creatives in the pod. And sometimes you partner with the CD. While other members of the pod do not technically report to you, it s expected that you help mentor them when possible. You have the most challenging role in the creative department. You fulfill the duties of a creative writer but also help manage projects under your CD s discretion. #thenavysealsofcreative Qualifications include Proven art direction, writing and design skills of 7 years Strong understanding of ideas versus tactics Exceptional concepting ability Natural leadership tendencies Exceptional video production experience Great with feedback and revisions What you should know about VaynerMedia Think lab and not agency . We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We re willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It s fun! Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can t wait to meet you. P.S Portfolio would be nice :) #LI-Onsite
Posted 3 weeks ago
3.0 - 10.0 years
5 - 12 Lacs
Thane
Work from Office
Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.
Posted 3 weeks ago
2.0 - 8.0 years
4 - 10 Lacs
Vijayawada
Work from Office
Execution Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines. Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Service Orientation Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership New Acquisition Banking Partners Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers Relationship Management Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography
Posted 3 weeks ago
3.0 - 8.0 years
3 - 4 Lacs
Gandhinagar, Ahmedabad, Gujarat
Work from Office
Diploma / B.E - Mechanical Engineer with 3 to 4 years of experience in installation, commissioning & servicing of pharmaceutical machinery such as: Liquid, Ointment Manufacturing Plants, Liquid Bottle Filling Machines, Capping & Labelling Machines. Required Candidate profile Willingness & readiness to travel domestically & internationally for site visits. Conduct FAT (Factory Acceptance Testing) at vendor sites as per customer specifications & company standards. Perks and benefits Negotiable - Depending Upon Candidate & Experience
Posted 3 weeks ago
0.0 - 4.0 years
2 - 6 Lacs
Thane
Work from Office
Responsibilities To fulfill aftersales needs of customers in the assigned territory To Maintain response time & downtime as per the SLA to assigned customers, Accountable for instruments installation and Warranty service in the Field, Accountable for Billable service and promote the service contracts, Accountable for Accessories & generating lead for Consumables sales, Develop and deliver a productivity strategy that contributes quarterly impacts to the business, Deliver actionable data driven insights to explore new areas of operational excellence, Ensure all in-field activities are carried out safely complying with company environmental Health & Safety (EHS) guidelines and procedures, Perform field service as advised by the Group Leader, carrying out repairs, maintenance and installation of instrumentation and their accessories, Provide highly visible customer support through the performance of on-site installation, troubleshooting, service, and repair of complex equipment and systems, Develop Junior Engineers on handling equipments and customers, Execute preventive maintenance calls as scheduled, Align personal working practices with the departments performance targets, Actively demonstrate compliance with all team targets, Maintain personal service spares issued and inventory records to the highest standard, Ensure all anomalies are quickly and effectively reported and resolved, Ensure that all tools and test equipment is adequate to perform service required, and that all test equipment issued is calibrated at the times specified, Make returns of all fully completed service documentation, Service Reports, Expenses Claims, daily, To ensure that quality standards are maintained while servicing the equipment, To maintain good communication at all relevant levels of customer organization, In case, customer gives poor rating while taking feedback about our services, necessary support must be taken from colleagues and ensure that customer complaint is resolved, Knowledge Management To continuously update the technical knowledge of products, To develop applications knowledge, To develop soft skills related to communication, selling and customer management, Cross functional support To support all colleagues as and when necessary, aligning to objectives of organization growth, To help Service Sales by following up on contract status, Account Receivables and promoting Upgrades / Accessories / Consumables , Basic Qualifications Education: Any graduate/postgraduate preferably Science Required work experience: Should have more than 6-8 years of experience in the relevant field, Experience in a Customer Service Environment Background in Electronics preferably gained in a high technology service, environment, with an understanding of analytical or clinical instrument applications, Competency Required: Strategic Perspective: Provides innovative growth ideas, Collaborates well across PKI, Develop Service coverage and sales plan (customers) Leadership Provides inspirational leadership, Strong communication/presentation skills Attracts/develops/retains high potential/ performing teams, Collaborates well with all PKI organizations Preferred Characteristics Resourceful and resilient in achieving goals, focused on achieving results Enthusiastic Proactive mindset with strong sense of responsibility and ownership Creates and maintains effective customer relationships, Ability to communicate in a professional manner with customers on all levels, providing service information, technical data, and general help as necessary, Ability to communicate internally, orally and in writing, Negotiating and influencing skills Understanding of excellent Customer Service
Posted 3 weeks ago
2.0 - 7.0 years
15 - 20 Lacs
Thiruvananthapuram
Work from Office
SUMMARY Job Title: Mechatronic Technician We are currently in search of a Mechatronic Technician to become a part of our team and undertake the responsibility of preserving, diagnosing, and fixing mechanical, electrical, and electronic systems in commercial vehicles to ensure their secure and effective operation. The perfect candidate will execute repairs on commercial vehicle systems, components, and accessories, adhering to manufacturer guidelines and safety procedures to reinstate functionality and performance. It is crucial to adhere to safety protocols and regulations to ensure vehicle safety and compliance, as well as maintain detailed records of maintenance, repairs, and inspections of commercial vehicles. Requirements Requirements: Completion of vocational training as an Automotive Mechatronics Technician for Commercial Vehicles, Agricultural and Construction Machinery Mechatronics Technician (m/f/d), or a similar technical qualification. Minimum of 2 years of hands-on experience in the repair and maintenance of commercial vehicles (excluding passenger vehicles). Candidates should possess substantial mechanic experience in this specific area of repair and service. During the screening process, candidates will be required to provide the names of vehicles they have worked on. Strong problem-solving abilities Team player Possession of at least a Class B driver's license Age below 40 years Note: Please include the names of vehicles worked on during the screening process. --- Completion of vocational training as an Automotive Mechatronics Technician for Commercial Vehicles, Agricultural and Construction Machinery Mechatronics Technician (m/f/d), or a similar technical qualification. Minimum of 2 years of hands-on experience in the repair and maintenance of commercial vehicles (excluding passenger vehicles). Candidates should possess substantial mechanic experience in this specific area of repair and service. During the screening process, candidates will be required to provide the names of vehicles they have worked on. Strong problem-solving abilities Team player Possession of at least a Class B driver's license Age below 40 years
Posted 3 weeks ago
4.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, uniquely delightful, and bespoke experience. To partner us in this mission, we are looking for a talented Manager- Retail Service As a Lead, your typical week might include the following Look after servicing requests of customers reaching out through our Contact center Own the post-acquisition customer servicing journey and work with Operations and Products team to ensure both business requirements and unit test are executed with efficacy Work with Contact Center lead to identify opportunities where digital servicing options can be promoted that will enable customers to receive instant service Be the advocate of digital servicing and encourage distributors and customers to drive engagement on such technology platforms at the same time act as a concierge to those segments that need support Implement exception management process so that Service Delivery failures are identified and remediated before impacting Customer or the Distributor Work with agile and lean mindset by relying on technology for transaction management and focus on Customer and Distributor Value Preposition Implement process controls to avoid any kind of regulatory, reputational or financial breaches Implement pre-emptive engagement opportunities for both customer and distributor thereby delivering superior experience opportunities You could be the right candidate if you Have a bachelor s degree from a recognized institute Have solid foundation in Customer Service and Operations Have knowledge of Insurance products Are not intimidated by the rapidly changing customer or distributor expectations and can keep up with constantly evolving technology solutions Able to think on your feet to navigate through the ecosystem and deliver solutions Are obsessed with providing Customer and Distributor delight moments and can influence stakeholders in the process Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Demonstrate the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality to help customers be healthier; you enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Have 4-7 years of total experience with at least 2+ years domain experience in insurance or banking. What can make you extra special if you Have demonstrable experience in improving customer experience through well managed operations Have walked extra mile in solving business problems by adopting offbeat path Have proven track record of succeeding in complex business environment and helping colleagues succeed as well We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. Location: Mumbai Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Posted 3 weeks ago
3.0 - 8.0 years
6 - 9 Lacs
Kolhapur, Surat, Mumbai (All Areas)
Work from Office
Please call on Call : 8097516674 Mail : sangeeta@contactxndia.com Role & responsibilities Area Service Incharge Location : Mumbai/Kolhapur/Surat Exp : 3to 5 years Education : Diploma/Degree in Electrical or Electronics POSITION PURPOSE * To ensure post - sales services to customers of the assigned territory * To provide proactive customer care services to projects * To manage ASP network in the territory * To ensure quality delivery of warranty services * To coordinate service camps at projects sites * To ensure customers satisfaction as targeted * To resolve customer care issues pertaining to dealers JOB PROFILE * To supervise service delivery of SPs ( service personnel ) on daily basis * To monitor call pendency of every SP on daily basis * To take corrective action on pending calls in order to ensure timely closure * To provide CBS installation trainings to SPs * To ensure spare parts availability with each ASP * To review requirement of spare parts of each ASP based on consumption trends on monthly basis * To take corrective actions on gaps found in MSL maintenance of spare parts with ASPs * To ensure achievement of PMC sales target * To check quality of PMC service deliveries done by SPs * To provide proactive installation support to projects & keep record at each stage * To provide proactive installation pre-operative guidance to 100% customers * To visit sites during installation process * To organise service camps at projects sites * To visit sites during service camps * To resolve customers complaints as per defined CC timelines * To track & monitor franchisee wise call quality * To personally visit unsatisfied customers and close loop * To ensure that customers satisfaction to be more than 95% * To manage spare parts and ensure that every replaced part is returned to factory within committed timelines * To visit dealers counters in the territory * To resolve issues of dealers related to customer care * To assess dealers plumbers confidence on Jaquar products installation * To provide complete bathing solutions installation trainings to dealers plumbers to develop them for carrying out quality installations Preferred candidate profile
Posted 3 weeks ago
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The servicing job market in India is thriving, with numerous opportunities available for job seekers in various sectors. Servicing roles encompass a wide range of job responsibilities, from customer service to technical support, making it a versatile field for individuals seeking employment.
These cities are known for their booming job markets and actively hire professionals for servicing roles.
The average salary range for servicing professionals in India varies depending on the level of experience. Entry-level positions typically start at Rs. 2-3 lakhs per annum, while experienced professionals can earn anywhere from Rs. 5-10 lakhs per annum.
In the field of servicing, a typical career path may include roles such as Customer Service Executive, Team Leader, Customer Service Manager, and ultimately, Customer Service Director. Advancement in this field often depends on gaining experience, developing leadership skills, and delivering exceptional service to clients.
In addition to core servicing skills, professionals in this field may benefit from having strong communication skills, problem-solving abilities, time management, and a customer-centric mindset. Technical skills such as proficiency in CRM software and data analysis tools may also be valuable.
As you prepare for servicing roles in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric mindset during interviews. With the right skills and preparation, you can confidently pursue opportunities in this dynamic field. Good luck!
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