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2.0 - 6.0 years
8 - 12 Lacs
Gurugram
Work from Office
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career, Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express, How will you make an impact in this role Project Manage the implementation of Corporate Client Global expense reports, in coordination with Account Development Managers, Client Program Administrators, 3rd parties, Blue Box Technologies and Client-side technologies team This requires the successful candidate to be able to provide Consultation to corporate clients on transmission procedures and protocols, interpret and understand files and templates to ensure efficient transmission of data files, Data File Transmission Team implements / maintains the transmission of expense management data files between blue box and Corporate Clients, The key responsibilities of this position include the following: ? Client Issue Resolution: Provide extraordinary customer issue resolution to Corporate Customer queries relating to expense management files This requires customer centricity to understand each client need as each client has different transmission setup, ? Data analysis and presentation ? Report/Dashboard creation and change management ? Consulting account managers for insights and recommendations ? Other Departmental and administrative work ? Hours of Operations ability to work in flexible shifts 9n a 24 Hour environment Minimum Qualifications: ? Graduate with minimum 2 years of analytical experience in a Telephone Servicing /Customer Servicing environment dealing with Japanese speaking clients ? Prior experience in (MS Office Power Point, Excel, Access) ? Data Interpretation, visualization and reporting ? Stakeholder / Client Management ? Excellent communication skills both verbal and written ? Proven ability to learn new skills in a technical environment basic technology background is an added advantage ? Strong flexibility/adaptability to manage multiple tasks within stringent time frames while working with minimal supervision ? A team player should possess the skills to work and support team members Preferred Qualifications: ? Japanese Language Expert with excellent communication skills both verbal and written, ? Prior experience in (MS Office Power Point, Excel, Access) ? Data Interpretation, visualization and reporting ? Stakeholder / Client Management ? Proven ability to learn new skills in a technical environment basic technology background is an added advantage, ? Strong flexibility/adaptability to manage multiple tasks within stringent time frames while working with minimal supervision ? A team player should possess the skills to work and support team members Behavioral Skills/Capabilities Enterprise Leadership Behaviors ? Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective ? Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential ? Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage We back you with benefits that support your holistic well-being so you can be and deliver your best This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law, Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations, Show
Posted 4 days ago
2.0 - 5.0 years
4 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Innovatia Technical Services Inc (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services With over 300 professional experts across the globe, we service some of the worldsmost successful Fortune 500 and Fortune 1000 companies, Responsibilities Voice Support & Email technical Support to ensure closure as per ITIL Incident Management process Follow-up/ update ticket for every call to ensure timely closure Call ownership, drive to resolution and communication with customer Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey Telephonic support to End Users and co-ordination with Vendors, Client Problem Management team and other Towers Proactive monitoring & Perform documented Escalation process Troubleshooting on Application Support (Off Shelf or Customized) MFDs Troubleshooting on Printers & Troubleshooting on VPN software and Collaboration tools Troubleshooting on Password Reset tools and Remote-Control tools Troubleshooting of MS Windows & Office, Desktops, Laptops, iPad Peripherals and Networking Troubleshooting Application and Workplace IT & Communications & Collaboration Support (including IP Telephony) Interaction with internal and external stakeholders Keep Users regularly updated with Alerts advising of any new or changed information Be willing to take on additional responsibilities and learning opportunities as they come up ?Qualifications Windows & Macintosh Operating systems Troubleshooting Experience with Active Directory, Azure, Office365, VPN, MFA, RDP Experience with remote tools LMI and BeyondTrust Experience with ServiceNow Hands on experience in troubleshooting Printers and Multi-Function Devices (MFD) 3 + years of technical support experience with an IT Service Desk or Application Support Excellent customer management and service skills; interpersonal skills; analytical and problem-solving skills Excellent written, oral and verbal communication skills in English Benefits at Innovatia Comprehensive Health Insurance policy Employee Wellness Program with focus on mental health Robust reward and recognition programs Company incentive programs offered Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off Ample growth and learning opportunities Remote work opportunities Focus on work/life balance Immigration Program supporting immigration to Canada for eligible employees We thank all candidates for their interest, however, only those selected for an interview will be contacted, Innovatia is an equal opportunity employer, Show
Posted 4 days ago
2.0 - 6.0 years
7 - 11 Lacs
Pune
Work from Office
Our world is transforming, and PTC is leading the way ?Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business, Our people make all the difference in our success Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible, Day-To-Day: Provide technical support and advice to customers and partners regarding PLM Softwares Customization, deployment, and optimization of our PLM applications Utilize PTCs case management tool i-e Salesforce to log issues, track associated status and related activities The goal is to meet the high demands of our end customers who use PTCs PLM solutions in a mission-critical environment To do so, you provide high-quality support service to our customers and partners, minimizing their efforts, eliminating risks, and with best support experience, Create and publish knowledge articles for re-use by PTC customers, partners and employees, Candidate must demonstrate a willingness to be proactive as well as to independently take on new challenges, Primary working hours will be in Europe time, however, may need to work in North America hours as part of rotation program for a short span Preferred Skills and Knowledge: Requirements Non-Technical: A strong capacity and desire to develop personalized customer service and communication skills, The candidate is expected to understand and relate to customersneeds while effectively managing customer expectations A strong background in technical and customer support is desired The confidence, communication, and interpersonal skills to manage and direct customers during urgent and/or critical situations, The desire to learn new skills, The ability to work with teammates in a collaborative manner to achieve a mission, Presentation skills to prepare and present to large or small groups on technical and functional topics, Requirements Technical: Strong experience on implementing or supporting Client-Server architecture or Multi-tier applications including practical knowledge of core components such as Databases, Networking and Operating Systems, Knowledge of CAD data management tools like PTC Creo, PTC Creo Elements/Direct, Solidworks, Catia, NX, Autodeskand/or related standards Demonstrated ability to solve analytical problems by maintaining effective and precise investigation, documentation for issues, defects, and customer use cases, Object-Oriented programming background preferably in Java or C/C++ An understanding of web and web services development including use of HTML and XML is preferred Able to produce audience-appropriate technical communications with management, support personnel, and the customers, Preferred Experience: 3-6 yearshands on experience or practical knowledge in a related support, services, or software development field that comprises of technical and soft skills, Basic Qualifications: Bachelors degree in mechanical, Computer Science or Information Systems, Statistics, Mathematics, or similar fields, Experience working with technically diverse teams Strong verbal and written communication skills for English is required, however, other international languages such as German, French or other EU languages is a plus Why PTC When looking for a new job, we know you are looking for something that aligns with your values, passions, dreams, and lifestyle Our team is passionate and committed We are driven by innovation and value our work-life balance Check out what its like to work at PTC at , We believe that diversity of experience and background leads to better ideas and a stronger company We encourage everyone to bring their unique perspectives to our team, We take a holistic view of the employee experience and provide you with what you need to take care of your health, your wealth, your well-being, and your career PTC benefits are among the most competitive in the industry While your salary is the major component of your compensation, you also receive a competitive benefits package including: Retirement Savings Plan Employee Stock Purchase Plan (ESPP) Healthcare insurance Birthday Day-off Tuition Reimbursement (Canada, India, Israel, US) Holiday Pay Employee Referral Program Management, Employee Training, Self-Development Other region-specific benefits "We stand at the frontier of a new age of innovation, where the industrial revolution is colliding head on with the digital revolution " Neil Barua, CEO, PTC All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status Life at PTC is about more than working with todays most cutting-edge technologies to transform the physical world Its about showing up as you are and working alongside some of todays most talented industry leaders to transform the world around you, If you share our passion for problem-solving through innovation, youll likely become just as passionate about the PTC experience as we are Are you ready to explore your next career move with us We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws Review our Privacy Policy here " Show
Posted 4 days ago
2.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Innovatia Technical Services Inc (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services With over 300 professional experts across the globe, we service some of the worldsmost successful Fortune 500 and Fortune 1000 companies, Responsibilities Voice Support & Email technical Support to ensure closure as per ITIL Incident Management process Follow-up/ update ticket for every call to ensure timely closure Call ownership, drive to resolution and communication with customer Perform Life Cycle of Incident Management Process, starting with Incident Logging to Call Closure and customer satisfaction survey Telephonic support to End Users and co-ordination with Vendors, Client Problem Management team and other Towers Proactive monitoring & Perform documented Escalation process Troubleshooting on Application Support (Off Shelf or Customized) MFDs Troubleshooting on Printers & Troubleshooting on VPN software and Collaboration tools Troubleshooting on Password Reset tools and Remote-Control tools Troubleshooting of MS Windows & Office, Desktops, Laptops, iPad Peripherals and Networking Troubleshooting Application and Workplace IT & Communications & Collaboration Support (including IP Telephony) Interaction with internal and external stakeholders Keep Users regularly updated with Alerts advising of any new or changed information Be willing to take on additional responsibilities and learning opportunities as they come up Qualifications Windows & Macintosh Operating systems Troubleshooting Experience with Active Directory, Azure, Office365, VPN, MFA, RDP Experience with remote tools LMI and BeyondTrust Experience with ServiceNow Hands on experience in troubleshooting Printers and Multi-Function Devices (MFD) 3 + years of technical support experience with an IT Service Desk or Application Support Excellent customer management and service skills; interpersonal skills; analytical and problem-solving skills Excellent written, oral and verbal communication skills in English Benefits at Innovatia Comprehensive Health Insurance policy Employee Wellness Program with focus on mental health Robust reward and recognition programs Company incentive programs offered Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off Ample growth and learning opportunities Remote work opportunities Focus on work/life balance Immigration Program supporting immigration to Canada for eligible employees We thank all candidates for their interest, however, only those selected for an interview will be contacted, Innovatia is an equal opportunity employer, Show
Posted 4 days ago
3.0 - 6.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Position: SAP C4C Functional Consultant Experience: 8 -14 Years Location: Hyderabad Skill: SAP C4C , Sales Cloud, Service Cloud Job Description Basic Qualifications: Bachelors degree in Computer Science, Information Systems, Business Administration, or related field, 8+ years of experience in CRM technologies with at least 3+ years in SAP C4C, 3+ years of experience in a people management role, Proven track record of delivering enterprise-grade CRM solutions, Strong understanding of sales, service, and marketing processes within SAP C4C, Experience managing cross-functional and geographically dispersed teams, Get empowered by NTT DATA Business Solutions! We transform SAPsolutions into Value For any questions related to Job Description, you may connect with below specified contact from Recruiting, Recruiter Name: Khaja Samiuddin Recruiter Email ID: samiuddin khaja@bs nttdata NTT DATA Business Solutions is a fast-growing international IT company and one of the worlds leading SAP partners We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support, Show
Posted 4 days ago
1.0 - 6.0 years
1 - 3 Lacs
Noida, Gurugram, Delhi
Work from Office
SUMMARY We're Hiring: Automobile Technician About the Company: Our client is a prominent Indian multinational ride-sharing company with diverse operations in financial services and cloud kitchens. Role: Automobile Technician Key Responsibilities: Client Interaction Welcome and support customers with professionalism and respect Validate service requests and gather customer feedback Inform customers about repair progress Diagnosis Assess and diagnose scooters for necessary repairs Update diagnosis reports in the Workshop Management System Execute and inspect repairs as per customer needs System Management Monitor and update customer complaints in real-time Operate Workshop Management System and ensure compliance Update operational status and ETA in CRM and WMS systems Monitor scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA Scooters Conduct repair and replacement of scooter parts Stay informed about OLA technical curriculum and EV developments Process and Operations Adhere to processes at the Experience Centre Manage invoicing and payment collections Maintain service bays and ensure functionality Parts Operations Audit inventory and ensure system accuracy Perform GRN and maintain inventory at the Experience Centre Manage warranty part reverse logistics Safety and Compliance Adhere to uniform and protective gear requirements Properly handle tool kits and use protective gear Ensure availability of fire-fighting equipment Requirements Requirements: Only male candidates Minimum qualification: 12th pass/diploma/ITI/graduation/post-graduation Minimum experience: 6 months in the automobile service sector Benefits Salary: 19000-23000 CTC per month including PF+ ESIC +Incentive
Posted 4 days ago
1.0 - 3.0 years
2 - 4 Lacs
Pune
Work from Office
Suma Japanese Technologies Private Limited is looking for Automobile Technicians to join our dynamic team and embark on a rewarding career journey Diagnose and repair complex vehicle issues. Lead technical troubleshooting and maintenance tasks. Train junior technicians in advanced repair techniques. Ensure compliance with safety and quality standards. ITV Diploma with 1-3 years hands-on experience in Automobile Repair. Experience in Maruti Suzuki/ Hyundai dealer workshops preferred.
Posted 4 days ago
1.0 - 6.0 years
1 - 2 Lacs
Kochi, Kozhikode, Thiruvananthapuram
Work from Office
SUMMARY We have an Excellent Opportunity for Male Candidates for Automobile Technician Role. About Client: Our Client is an Indian multinational ride-sharing company, It also operates in other business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: - 1. Customer Handling Receiving customer with smile and greet him with Politeness, courteousness and professionalism Verify the service requests made by customers & Capture VOC of the customer and update in the system Conversational skill for telephonic as well as face to face discussion Customer communications about repair updates 2. Diagnosis Analyse and Diagnose the Scooter to identify number and type of repairs applicable Update the diagnosis report in the WMS (Getafix) Perform repairs & final inspection on the vehicle if the desired repairs as per the customer Voice is performed 3. System Handling Track the Customer complaint in Zendesk and update the system on live basis Operate Workshop Management System (Getafix) and ensure 100 % adherence Update operational Status and ETA on timely basis in both CRM and WMS systems Check for scooter health in Telematics Command centre for deep diagnosis 4. Technical Repairs Service Champion should be fully equipped with knowledge on OLA Scooter Could able to repair/replace all the parts of the scooter Ensure he/she is updated on OLA technical curricular, news bulletin on EV 5. Process and Operational Process adherence at Experience Centre and also ensure bays are clearly marked for Vehicle/Scooters. Invoicing and Payment Collections Ensure bays are free from any foreign materials and fit for serviceability 6. Parts Operation Auditing the inventory and ensure system and physical inventory is same Perform GRN and maintain Inventory at Experience Centre Ensuring Warranty part reverse logistics to the Mother workshop 7. Safety and Compliance Wear Uniform and Protective Gear while repairing scooter Use Protective Gear and proper handling of Tool Kits while repairing scooter Ensure fire fighting equipments are in place to ensure fire handling Requirements Only male candidate. Min qualification: 12th pass/diploma/ITI/graduation/post graduation. Min experience: min 6 months experience in an automobile industry in service sector. Benefits Salary: 19000-23000 CTC per month including PF+ ESIC +Incentive
Posted 4 days ago
4.0 - 8.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Job Title: Senior Data Analyst Mortgage Servicing Experience Level: Mid to Senior Level Role Overview: Were seeking a seasoned Data Analyst to solve customer problems in Mortgage Servicing. This role demands hands-on expertise in SQL Server and Power BI, with a strong focus on designing, developing, and optimizing stored procedures and data models that power critical business reporting. Key Responsibilities: Develop and maintain complex SQL Server stored procedures for operational efficiency. Design and manage data models to support mortgage servicing analytics. Create insightful Power BI reports and dashboards for internal stakeholders. Collaborate with cross-functional teams to translate business needs into data solutions. Perform data validation, troubleshooting, and quality checks to ensure accuracy. Support ad hoc analysis and data-driven decision-making across departments. Required Skills & Tools: Strong proficiency in SQL Server and stored procedure development. Expertise in Power BI report creation and data modeling. Solid understanding of relational databases and performance optimization. Experience working with large datasets and business-critical reporting. Qualifications: Bachelors degree in computer science, Information Systems, or related field. 4 8 years of hands-on experience in data analytics roles. Prior exposure to mortgage servicing or financial services is a plus.
Posted 4 days ago
0.0 - 4.0 years
2 - 6 Lacs
Pathanamthitta
Work from Office
ICICI Prudential Life Insurance co Ltd is looking for FIN. SERVICES CONSULTANT-PR - Partnership Distribution South to join our dynamic team and embark on a rewarding career journey Undertake short-term or long-term projects to address a variety of issues and needs Meet with management or appropriate staff to understand their requirements Use interviews, surveys etc. to collect necessary data Conduct situational and data analysis to identify and understand a problem or issue Present and explain findings to appropriate executives Provide advice or suggestions for improvement according to objectives Formulate plans to implement recommendations and overcome objections Arrange for or provide training to people affected by change Evaluate the situation periodically and make adjustments when needed Replenish knowledge of industry, products and field
Posted 4 days ago
1.0 - 2.0 years
3 - 4 Lacs
Kannur, Bengaluru
Work from Office
We are seeking a highly skilled and experienced Biomedical Engineer to join our team. Job Description: Design,develop,and test medical devices and equipment. Test and evaluate device performance. Collaborate with clinicians and researchers. Location:Kannur,Kerala Experience:1 to 2 years Male and Female Email:hrd@koyilihospital.com
Posted 4 days ago
1.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
Javelin Communication is looking for Graphic Designer to join our dynamic team and embark on a rewarding career journey Create visual content for digital and print media Use design tools to develop engaging creatives Collaborate with marketing and content teams Ensure brand consistency across all assets
Posted 4 days ago
4.0 - 7.0 years
17 - 17 Lacs
Bengaluru
Work from Office
Investigation of complex tickets or Triage of all incidents reported on the servicing application and resolve where possible with in SLA along with providing work arounds to minimise impact of MI or prolonged issue • Incident Management: All support requests raised to support team to be managed within agreed service levels, Monitoring of the environment ensuring we stay on top of all major issues and escalating to manager where appropriate. Ensuring we meet SLA requirements or renegotiate where SLA is not achievable. • Problem Management: Ensuring recurring issues are addressed by the right process to prevent reoccurrence and ensuring they are timeline driven. • Maintain service desk tickets with updated and communications among application support team, business stakeholders and supplier • Lead / co-ordinate all resolutions and closure of application support tickets within agreed SLA’s. • Raise any Operations issues with Vendor/Supplier for any tickets that require the third party software suppliers input and follow up till fixed. Ensure CR is supported for fix till the end or escalate delays to leads and managers. • Responsible to document any critical issue with step by step and create a knowledge articles. • Handling customers, following up on the customer issues and clarifications, carry out second and third line of troubleshooting, work with development/testing teams to get the customer issues resolved. • Escalate tickets and coordinate resolution where the issues resolved at first level and provide suggestions & ideas to Junior /Seniors System Support Analyst and help them to progress on their tickets. • Contribute to personal performance and development reviews and planning. Fully engage in any personal training and development activity that is agreed. • Ensure all Treating Customer Fairly requirements are met. •Produce all necessary documents, analytical / statistical reports etc. and report any breach to Line Managers. • Provide support to IT systems end users and related software, applications and services through service desk software, phone or by any electronic methods with in the agreed SLAs. Provide technical support of the application hosted over cloud/onpremise. • Monitor and maintain automated processes, systems etc. and report and resolve any issues reported or liaise with service owners and other technical support teams. •Communicate any training requirements to your line manager. •Responsible for taking the queue ownership for respective set of applications supported. • Maintaining and enhancing practical and operational relationships with third party suppliers. •Work alongside the risk function in developing and maintaining a risk management agenda, acting both to ensure the necessary levels of transparency for potential risks and promoting a positive culture of awareness and accountability throughout your function. • Flexible to work in any shifts as per business requirements and Available MI or On call for critical applications (Probably no US Shifts) • Undertake any other duties, commensurate with grade and job title, requested by Line Manager or above. • Ability to have strong mortgage or savings application knowledge and expert in at least one application and back up for other small or medium sized applications with ability to train other team members on the same and manage the queue. • Able to work on Process Migrations for one or two application and provide training to the business as part of migration. • Ability to handle at least one big application and one small or medium sized application independently. • Lead process improvements and documentation/Run books •Manage and lead Audit work and application upgrades
Posted 4 days ago
10.0 - 20.0 years
8 - 10 Lacs
Raipur
Work from Office
Position : Workshop Manager Construction & Mining Equipment Location : Raipur Industry : Refurbished Construction & Mining Machinery Experience : 10 to 18 years Qualification : B.E./B.Tech in Mechanical Engineering Employment Type : Full-Time Job Summary We are hiring an experienced Workshop Manager to lead and manage the entire workshop operations for a company specializing in the refurbishment of construction and mining machinery . The ideal candidate will be responsible for planning, supervising, and ensuring timely completion of refurbishment and repair activities while maintaining high-quality standards. Key Responsibilities Workshop Management Lead day-to-day operations of the workshop, ensuring smooth workflow and productivity. Supervise mechanics, technicians, and support staff involved in refurbishing construction and mining machines. Allocate jobs based on skill levels and monitor job progress. Manage inventory of spare parts, tools, and consumables. Technical Oversight Provide technical guidance for diagnosing faults, repairs, overhauls, and rebuilding of machines such as excavators, loaders, bulldozers, cranes, and dumpers. Ensure adherence to standard operating procedures and safety protocols. Review job cards, technical reports, and final inspections to ensure high-quality workmanship. Planning & Coordination Prepare workshop schedules and assign tasks to ensure timely delivery of refurbished machines. Coordinate with procurement, logistics, and management for smooth execution of projects. Work closely with the service and sales teams for machine delivery timelines and readiness. People & Performance Management Train and upskill workshop staff on latest repair techniques and quality practices. Monitor team performance and ensure compliance with company standards. Conduct regular meetings, safety briefings, and performance reviews. Reporting & Documentation Maintain records of all workshop activities, machine history, and service logs. Prepare reports on productivity, turnaround time (TAT), and downtime analysis. Oversee workshop budgeting, cost controls, and operational efficiency. Requirements Bachelors degree in Mechanical Engineering (B.E./B.Tech). 10-15 years of relevant experience in managing workshops for heavy equipment/machinery. Strong understanding of construction and mining equipment systems mechanical, hydraulic, transmission, and electrical. Excellent leadership, problem-solving, and communication skills.
Posted 5 days ago
5.0 - 10.0 years
7 - 12 Lacs
Anjar
Work from Office
1. Community Coordination a. Liaise with residential associations and community members for events, facility usage, and general coordination. b. Maintain good public relations with residents and address their feedback or concerns promptly. 2. Facility & Asset Management a. Oversee the upkeep and functioning of all clubhouse amenities (gym, yoga room, caf, play area & common halls, etc.). b. Ensure timely repair, servicing, and replacement of assets when needed. 3. Horticulture & Greenery a. Coordinate with the horticulture team to maintain the landscape, plants, and green areas around the clubhouse. b. Plan seasonal plantation and ensure aesthetic upkeep of the surroundings. 4. Housekeeping & Cleanliness a. Ensure all indoor and outdoor areas of the clubhouse are clean, well-maintained, and hygienic. b. Coordinate and supervise daily tasks of the housekeeping staff. 5. Budget Handling & Cost Control a. Prepare and manage the clubhouse’s operating budget, including maintenance, utilities, staffing, and events. b. Monitor expenses, identify cost-saving opportunities, and ensure financial efficiency. c. Keep records of expenditures and provide reports to management or the housing committee. d. Maintain records of maintenance schedules, inventory, budgets, complaints, and usage reports. e. Provide regular updates to the society or housing committee on the clubhouse’s performance and needs. f. MIS & documentations 6. Event & Activity Management a. Support and organize community activities, recreational events, and social gatherings. b. Suggest new engagement programs to enhance community involvement. 7. Safety & Compliance a. Ensure compliance with all local safety regulations and building codes. b. Maintain proper records and oversee functioning of fire safety systems, emergency exits, and security protocols.
Posted 6 days ago
2.0 - 8.0 years
4 - 10 Lacs
Kanpur
Work from Office
TATA AIG General Insurance Company Limited is looking for Relationship Manager - Key Partnership Group to join our dynamic team and embark on a rewarding career journey Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.
Posted 6 days ago
0.0 - 3.0 years
2 - 5 Lacs
New Delhi, Mandi
Work from Office
IIT Mandi iHub and HCI Foundation is looking for Trainer-Drone Service Technician to join our dynamic team and embark on a rewarding career journeyIdentifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required.Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees.Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning.Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes.Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective.
Posted 6 days ago
8.0 - 10.0 years
10 - 15 Lacs
Noida, Hyderabad, Chennai
Work from Office
Rekruiters Resource Managment LLP is looking for Job openings for Service Manager in Chennai Noida Hyderabad to join our dynamic team and embark on a rewarding career journeyTeam Management: Oversee a team of service technicians, coordinators, and support staff. Provide leadership, guidance, and mentorship to ensure efficient and effective service operations. Set performance expectations, conduct regular performance evaluations, and provide feedback to team members.Service Delivery: Ensure the timely and successful delivery of services to customers. Coordinate service requests, assign tasks to technicians, and monitor progress to ensure customer satisfaction and adherence to service level agreements (SLAs).Customer Relationship Management: Build and maintain strong relationships with customers by understanding their needs, addressing concerns, and ensuring exceptional service delivery. Act as a point of contact for escalated customer issues and work towards resolution.Service Planning and Scheduling: Plan and schedule service activities, including preventive maintenance, repairs, and installations. Coordinate with customers, technicians, and suppliers to optimize service delivery and minimize downtime.Resource Allocation and Inventory Management: Allocate resources, including technicians, equipment, and parts, to ensure efficient service operations. Manage inventory levels, order parts and supplies as needed, and maintain accurate records of stock and usage.Quality Assurance: Monitor service quality and ensure adherence to established standards and procedures. Implement continuous improvement initiatives to enhance service delivery, efficiency, and customer satisfaction. Conduct regular audits or inspections to identify areas for improvement.Financial Management: Manage service budgets, monitor expenses, and implement cost control measures. Analyze financial data, such as service revenue, profitability, and expenses, to identify opportunities for revenue growth and operational efficiency.Training and Development: Develop and deliver training programs to enhance the technical skills and knowledge of service technicians. Stay updated with industry trends, new technologies, and best practices in service management. Provide coaching and professional development opportunities to team members.Safety and Compliance: Ensure compliance with safety regulations and company policies. Promote a culture of safety and ensure that service technicians adhere to safety guidelines and use appropriate personal protective equipment (PPE) when performing their duties.Reporting and Documentation: Prepare and present service performance reports, including key performance indicators (KPIs), customer satisfaction metrics, and financial performance. Maintain accurate documentation of service activities, customer interactions, and equipment service histories.
Posted 6 days ago
0.0 - 5.0 years
2 - 7 Lacs
Hyderabad
Work from Office
Be the primary point of contact for our Business-to-Business customers through Voice, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Additional Information: Location: Work from Office - 7th Floor, Divyasree Building, Lanco Hills, Manikonda, Hyderabad 500089 Shift: Rotational shifts-includes both day and night 5 days of work,2 day-rotational off High School Diploma or equivalent and above
Posted 6 days ago
1.0 - 3.0 years
2 - 3 Lacs
Pune
Remote
We are seeking a skilled and customer-focused Service Engineer to join our team. The ideal candidate will be responsible for demonstrating, installing, maintaining, and troubleshooting industrial power tools, ensuring their optimal performance and maximizing customer satisfaction. This role requires strong technical expertise , excellent communication skills, and a willingness to travel to client sites as needed. Key Responsibilities: 1. Installation and Commissioning Install and configure power tools at customer sites. Conduct testing and ensure proper system functionality. Train users on system operation and basic maintenance. 2. Maintenance and Repairs Perform scheduled preventive maintenance to avoid equipment breakdowns. Respond to breakdowns or failures and provide timely repairs. Replace faulty components. 3. Technical Troubleshooting Diagnose problems Guide customers through problem-solving procedures when needed. 4. Customer Support Serve as the technical point of contact for customers. Provide on-site and remote technical assistance. Document and report recurring issues for future improvements. 5. Documentation and Reporting Maintain accurate records of service calls, repairs, and customer feedback. Submit detailed service reports and status updates. 6. Coordination and Communication Work closely with sales & logistics team. Communicate clearly with customers about progress, timelines, and solutions. Preferred candidate profile: ITI / Engineering background Freshers with strong technical training and a learning mindset will also be considered. Two-wheeler is a must Knowledge of power tools, DC nutrunner, riveters will be preferred
Posted 6 days ago
1.0 - 4.0 years
1 - 4 Lacs
Ghaziabad
Work from Office
Key Requirements include prior experience in production or servicing (preferably in a mechanical or precision industry), strong mechanical aptitude, and a solid understanding of basic mechanical safety practices. Excellent communication skills, attention to detail, and the ability to work both independently and as part of a team are essential for success in this role. We are seeking a skilled and detail-oriented service engineer to join our team for the assembly and servicing of sports rifles and pistols. The ideal candidate will be responsible for assembling firearms as per technical specifications and company quality standards. You will perform regular maintenance, diagnose issues, and carry out necessary repairs to ensure optimal performance and safety. In this role, you will also conduct quality inspections to ensure compliance with industry safety regulations and customer requirements. Collaboration with the engineering team will be essential for suggesting design improvements and enhancing product performance. Additionally, you will provide technical support and troubleshooting assistance to customers, ensuring a high level of service and satisfaction.
Posted 6 days ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a Mechanical Field Technician specializing in systems for petrol pumps, your primary responsibility will be to conduct on-site servicing, installation, and maintenance of mechanical components associated with fuel dispensing equipment. Your focus will be on guaranteeing the safety, efficiency, and reliability of the fuel supply systems. This is a full-time position with a day shift schedule that requires you to work in person at various locations.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
As the successful candidate for this position, you will be responsible for managing and coordinating the delivery process of BCOS mattresses and DVT. This includes cleaning the mattresses and DVT units in preparation for delivery to hospitals and homecare facilities. You will also be tasked with couriering the infected mattresses and covers for cleaning, as well as servicing and troubleshooting any complaints related to the mattresses and DVT units. Additionally, you will be responsible for packing and couriering documents and inventory, as well as managing and coordinating the delivery of inventory to hospitals. It will be part of your duties to maintain the company vehicle in a neat and clean condition. Please note that this position is specifically for male candidates who hold a valid 2 & 4 wheeler license. The job types available are full-time, permanent, and suitable for fresher candidates. In terms of benefits, you can enjoy a flexible schedule and internet reimbursement. The work schedule will be during the day shift with weekend availability. Knowledge of Hindi and English is preferred for this role. The work location for this position is in person.,
Posted 1 week ago
6.0 - 8.0 years
15 - 25 Lacs
Hyderabad
Work from Office
Job Summary The TL-Performing Servicing role requires an experienced professional with 6 to 8 years of expertise primarily in MS Excel. The candidate will work from the office during night shifts focusing on mortgage loan servicing tasks. Familiarity with foreclosure claim file servicing and escrow administration is advantageous. This role does not require travel. Responsibilities The Team Leaders objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He she will report to the Team Manager Delivery Manager Operations who will be the first point of contact for any issues questions or concerns. Key Result Areas KRAs Leadership The Team Leader is expected to actively lead and motivate the team for whom he she is the primary point of contact. The Team Leader is expected to be close to the team and be aware of issues including potential issues within the team and appropriately resolve escalate the same. The Team Leader should be aware of the strengths and weaknesses of his her team members and provide them with appropriate guidance and direction. The Team Leader is expected to actively promote the company ethos and create and maintain an environment which encourages retention. The Team Leader is expected to identify and implement feasible solutions to issues which could lead to attrition. Operations Experience of working in US Mortgage Escrow experience Understand escrow lines or products Knowledge of core logic lareta proctor or assurant activities Understood Tax amount reporting pre boarding loans comprehension of HUD and Initial escrow statement working in Escrow set up Analysis and Cancellations. Knowledge of mobile homes good to have Mortgage Insurance cancellations Hazard Insurance Must have knowledge on loss drafts flood zones hazard claim filing etc The Team Leader is expected to ensure that all team members meet or exceed the productivity and quality targets and recommend corrective action necessary for underperformers. The Team Leader is expected to ensure smooth operations on a daily basis by ensuring all service level agreements are met in terms of quality productivity and turnaround time by active interaction with the business area. The Team Leader is expected to take ownership of identification and resolution of daily operational admin and technical issues. The Team Leader should ensure timely and accurate submission of all reports sought by the management or by the business area and ensure high levels of internal and external customer service. The Team Leader is expected to periodically review and suggest possible revision of the quality and productivity targets based on the teams performance in order to improve overall process efficiency and deliver excellent customer service. The Team Leader is expected to Initiate Training and Updates to the team members The Team Leader is expected to keep the Manager appraised of members needs staffing issues technical and performance issues The Team Leader is expected to interact with the BA in order to be transparent on the business front Teamwork The Team Leader is expected to create and maintain an environment that fosters teamwork in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. The Team Leader is expected to actively participate and encourage participation in team events. Continuous Improvement The Team Leader is expected to constantly improve upon current performances and raise the bar of expectations and standards. The Team Leader is also expected to contribute ideas suggestions which improve the process efficiency or enhance the way we work. The Team Leader should constantly strive to invite suggestions from the team and implement them if found feasible. Appraisals The Team Leader is expected to conduct and document appraisal reviews of the team members on at least a monthly basis. The Team Leader should give feedback to individual team members in a manner not offensive to the team member focusing on the performance rather than the personality of the individual in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. The Team Leader is expected to be open and receptive to feedback. Qualification Graduate 6 plus years of experience in U.S Mortgage Servicing Default Servicing Escrow Good understanding of U.S. Mortgage Banking Loan Servicing cycle Minimum of two years in the team handling role Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry knowledge Certifications Required Microsoft Office Specialist: Excel Certification
Posted 1 week ago
8.0 - 10.0 years
6 - 6 Lacs
Pune
Work from Office
Responsibilities * Overseeing the Machine assembly, Machine & Field wiring, Machine inhouse trials. Packing & dispatch of the machine, Installation & commissioning, Machine maintenance, factory maintenance & helping Projects dept. in regular ongoing projects when not on site Key Responsibilities: Installation and Assembly:Overseeing the Machine assembly, Machine & Field wiring, Machine inhouse trials Packing & dispatch of the machine, Installation & commissioning, Machinemaintenance, factory maintenance & helping Projects dept in regular ongoing projects when not on site Coordination:Collaborating with mechanical, design, Projects & other teams to ensure seamlessproject execution On site Installation & Commissioning, attending AMC, Sparesorders generation, Creating and Attending New machines enquiry, Generation ofSpares enquiry and Consumables enquiry, Changeover enquiry etc Also helping Projects dept in machine manufacturing & documentation when not on service visit On-site Commissioning:Regular travelling in and outside Pune, and customer sites all over India andmanaging the installation and commissioning of machine at the client's site, servicingetc Maintaining reports, correspondence with customer and sharing with reportingand higher authorities on daily basis Documentation:Preparation of Service visit reports, Spare part lists etc, Order generation andmaintain records Design and Development:Knowledge of detailed schematics, Drawings and layouts for control panels,operational needs and safety standards Testing and Troubleshooting:Conducting thorough testing of machines before dispatch Perfect installation withproficiency on site to ensure correct functionality of machine Knowledge of Handson Troubleshooting of mechanical & electrical issues, identifying faulty components or wiring errors Programming and Commissioning:Knowledge of PLC required Programming and configuring PLCs (ProgrammableLogic Controllers) and HMIs (Human Machine Interfaces) to control the panel'sfunctions Debugging and fault-finding proficiency is a must Safety Compliance:Ensuring all work adheres to relevant safety standards and regulations of thecompany Maintenance and Upgrades:Performing routine maintenance, upgrades, and modifications to ensure optimalperformance and compliance with evolving standards for machines on all customerand job shop sites Desired profile of the candidate * Required Skills and Qualifications: Technical Knowledge: Strong understanding of electrical systems,mechanical components, and control panel design principles, with Handsonexperience of machine and Trunkey installation and commissioning on site PLC and HMI Programming: Proficiency in programming andtroubleshooting PLCs (eg, Mitsubishi, Siemens) and HMIs Problem-Solving: Ability to troubleshoot and resolve technical issues(Electrical & Mechanical) effectively Communication Skills: Ability to effectively communicate with teammembers and stakeholders, Clients Project Management: Ability to manage projects, meet deadlines, andwork within given budget CAD Software: Experience with hands ON CAD software would beconsidered as an additional advantage Safety Awareness: Commitment to adhering to safety standards andpractices Experience Minimum 5 years in Trunkey Machine installation &commissioning & servicing of machines with hands on working capability
Posted 1 week ago
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