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1.0 - 3.0 years

3 - 5 Lacs

Chandigarh

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We are seeking skilled and experienced Field Service Engineers to join our team for servicing Ingersoll Rand reciprocating and large reciprocating air compressors . The ideal candidate will have a technical background in Mechanical or Electrical engineering and prior hands-on experience in air compressor service and maintenance . Key Responsibilities: Attend on-site breakdowns, diagnose issues, and perform necessary repairs on Ingersoll Rand air compressors. Identify and source required spare parts for repairs and maintenance. Maintain detailed records of all service and maintenance activities. Ensure timely communication with customers and obtain approval before carrying out repairs. Conduct preventive maintenance to ensure equipment reliability and performance. Provide technical support and troubleshooting assistance to clients. Travel to client locations as required for on-site service assignments. Desired Candidate Profile: Qualification: ITI / Diploma in Electrical or Mechanical Engineering or equivalent. Experience: 1 to 3+ years of experience in servicing air compressors (Ingersoll Rand experience preferred). Technical Skills: Strong knowledge of reciprocating air compressors and large reciprocating compressor systems. Proven track record of fault diagnosis and repair. Familiarity with tools and instruments used in compressor servicing. Other Requirements: Valid driving license and willingness to travel frequently. Good communication and interpersonal skills. Ability to work independently and within a team. Strong sense of responsibility and customer focus. ,

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1.0 - 3.0 years

2 - 3 Lacs

Bengaluru

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Krazy Mantra Group of Companies is looking for Travel and Expense Service Engineer to join our dynamic team and embark on a rewarding career journey. Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Monitoring inventory and reordering materials when needed. Conducting research and attending workshops to remain abreast of industry developments. Writing reports and presenting findings to Managers and Supervisors on a regular basis.

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1.0 - 4.0 years

3 - 7 Lacs

Bengaluru

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Deluxe Media Inc. is looking for Senior Account Coordinator - Client Services to join our dynamic team and embark on a rewarding career journey. Coordinate day-to-day operations, meetings, and communication between departments or project teams to ensure smooth workflow and timely execution of tasks Maintain schedules, organize events, and follow up on deadlines and deliverables Act as the primary point of contact for stakeholders, ensuring accurate dissemination of information Prepare reports, maintain records, and support administrative activities Facilitate team collaboration by managing logistics, resolving minor conflicts, and ensuring resources are properly allocated Maintain effective communication and documentation to track progress and support operational goals

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2.0 - 8.0 years

4 - 10 Lacs

Chennai

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Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

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6.0 - 11.0 years

7 - 10 Lacs

Hyderabad, Mumbai (All Areas)

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Job Description for Team Leader Job Title: Team Leader Reporting to: Team Manager/Delivery Manager, Operations Objectives The Team Leaders objective is to actively lead and motivate a team in accordance with laid down procedures to achieve and maintain requisite standards of quality and productivity. He / she will report to the Team Manager/Delivery Manager, Operations, who will be the first point of contact for any issues, questions, or concerns. Key Result Areas (KRAs) Leadership: The Team Leader is expected to actively lead and motivate the team for whom he / she is the primary point of contact. The Team Leader is expected to be close to the team and be aware of issues, including potential issues, within the team and appropriately resolve / escalate the same. The Team Leader should be aware of the strengths and weaknesses of his / her team members and provide them with appropriate guidance and direction. The Team Leader is expected to actively promote the company ethos, and create and maintain an environment which encourages retention. The Team Leader is expected to identify and implement feasible solutions to issues which could lead to attrition. Operations: Experience of working in US Mortgage Escrow experience Understand escrow lines or products Knowledge of core logic, lareta, proctor or assurant activities Understood Tax amount reporting, pre-boarding loans, comprehension of HUD and Initial escrow statement, working in Escrow set-up, Analysis and Cancellations. Knowledge of mobile homes (good to have) Mortgage Insurance cancellations, Hazard Insurance Must have knowledge on loss drafts, flood zones, hazard claim filing etc The Team Leader is expected to ensure that all team members meet or exceed the productivity and quality targets and recommend corrective action necessary for underperformers. The Team Leader is expected to ensure smooth operations on a daily basis, by ensuring all service level agreements are met in terms of quality, productivity, and turnaround time by active interaction with the business area. The Team Leader is expected to take ownership of identification and resolution of daily operational, admin and technical issues. The Team Leader should ensure timely and accurate submission of all reports sought by the management or by the business area and ensure high levels of internal and external customer service. The Team Leader is expected to periodically review and suggest possible revision of the quality and productivity targets based on the teams performance, in order to improve overall process efficiency and deliver excellent customer service. The Team Leader is expected to Initiate Training and Updates to the team members The Team Leader is expected to keep the Manager appraised of member’s needs, staffing issues, technical and performance issues The Team Leader is expected to interact with the BA in order to be transparent on the business front Teamwork: The Team Leader is expected to create and maintain an environment that fosters teamwork, in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. The Team Leader is expected to actively participate and encourage participation in team events. Continuous Improvement: The Team Leader is expected to constantly improve upon current performances and raise the bar of expectations and standards. The Team Leader is also expected to contribute ideas / suggestions which improve the process efficiency or enhance the way we work. The Team Leader should constantly strive to invite suggestions from the team and implement them if found feasible. Appraisals: The Team Leader is expected to conduct and document appraisal reviews of the team members on at least a monthly basis. The Team Leader should give feedback to individual team members in a manner not offensive to the team member, focusing on the performance rather than the personality of the individual, in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. The Team Leader is expected to be open and receptive to feedback. Qualification: Graduate 6+ years of experience in U.S Mortgage Servicing\Default Servicing\Escrow Good understanding of U.S. Mortgage Banking\Loan Servicing cycle Minimum of 2 years in the team handling role Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS-office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry knowledge Interested candiates please share your resume to priyadarshini.narayanan@cognizant.com

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0.0 - 2.0 years

3 - 5 Lacs

Gurugram

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Sandburgs shakes is looking for Sr. Steward to join our dynamic team and embark on a rewarding career journey Supervise food and beverage service staff. Ensure high levels of customer service. Monitor and maintain dining areas. Assist with event setup and service. Handle customer inquiries and complaints. Ensure compliance with health and safety regulations. Train and support junior staff.

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0.0 - 1.0 years

2 - 4 Lacs

Gurugram

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Sandburgs shakes is looking for Steward to join our dynamic team and embark on a rewarding career journey Supervise food and beverage service staff. Ensure high levels of customer service. Monitor and maintain dining areas. Assist with event setup and service. Handle customer inquiries and complaints. Ensure compliance with health and safety regulations. Train and support junior staff.

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0.0 - 3.0 years

2 - 5 Lacs

Gurugram

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Sandburgs shakes is looking for Bar Tender to join our dynamic team and embark on a rewarding career journey Customer Service: Greet customers, take orders, and provide excellent customer service, creating a welcoming and hospitable environment. Beverage Preparation: Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, beer, wine, and soft drinks, using proper techniques and recipes. Inventory Management: Manage the inventory of bar supplies, including alcohol, mixers, glassware, and other supplies, ensuring adequate levels are maintained and orders are placed as needed. Cash Handling: Handle cash, credit card transactions, and reconcile cash drawers at the end of each shift. Cleanliness and Sanitation: Maintain a clean and sanitary bar area, including cleaning and sanitizing bar equipment, glassware, and workstations. Product Knowledge: Develop and maintain a deep knowledge of the bar's menu and products, including new and seasonal items. Teamwork: Work closely with other bartenders, servers, and kitchen staff to ensure smooth operations and timely service.A successful Bartender will possess excellent communication and customer service skills, the ability to work in a fast-paced environment, and knowledge of beverage preparation techniques and recipes. They should also have good organizational and time management skills.

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0.0 - 2.0 years

2 - 5 Lacs

Gurugram

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Sandburgs shakes is looking for Captain to join our dynamic team and embark on a rewarding career journey Supervise food and beverage service staff. Ensure high levels of customer service. Monitor and maintain dining areas. Assist with event setup and service. Handle customer inquiries and complaints. Ensure compliance with health and safety regulations. Train and support junior staff.

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0.0 - 5.0 years

1 - 5 Lacs

Kolkata, Mumbai, New Delhi

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Ashlyn Chemunnoor Instruments Pvt. Ltd. is looking for Service Engineer to join our dynamic team and embark on a rewarding career journey Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Monitoring inventory and reordering materials when needed. Conducting research and attending workshops to remain abreast of industry developments. Writing reports and presenting findings to Managers and Supervisors on a regular basis. Qualification: ITI / Diploma / BSc / Btech / Electronics Language fluency in Malayalam Need to travel Pan India

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0.0 - 2.0 years

3 - 6 Lacs

Hyderabad

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Become THE BEST version of yourself by learning & working with BIG TIME Corporate clients, brand representation for clients and closing deal through direct and indirect marketing campaign. contact HR TINA 7207835467 Required Candidate profile Good communication skills Interested in team management Any Fresher/Graduate Can manage Marketing Sales Campaigns Business Management Fresher Marketing Fresher MBA/PGDM/MASSCOM fresher

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2.0 - 7.0 years

7 - 8 Lacs

Noida

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PracticeSource Quality Analyst is expected to do quality check for various financial planning & non-financial planning deliverables/tasks produced by the servicing teams and provide constructive feedback on the opportunity areas basis various quality and compliance parameters. Responsibility areas also include providing mentoring/coaching support, contributing towards team objectives/initiatives to enhance advisor experience. The analyst should have good communication/feedback skills and a great sense of ownership to ensure timely completion of work with excellent quality. Key Responsibilities - QA review support and feedback delivery - Reviewing deliverables/tasks produced by the servicing teams as per the process requirements as well as QA/compliance parameters and accordingly provide written feedback on the opportunity areas. Scope of work may also include providing dedicated mentoring support to the analysts from servicing teams. - Skillset Upgradation on an ongoing basis to stay up-to-date and ensure support to the teams on all relevant areas and contribute toward value addition. - Managing queries - Includes discussions/alignments on review feedbacks and helping the analysts understand the scenarios/feedback in order to gain more clarity and potentially avoid repetition of errors. - Administrative work - Timely workflow updation, revision requests processing, responding to emails etc. Required Qualifications Preferred Qualifications - Relevant working experience (Quality Assurance) - Masters degree or equivalent Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Timings India Business Unit AWMPO AWMP&S Presidents Office Job Family Group Business Support & Operations

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2.0 - 5.0 years

3 - 4 Lacs

Chennai

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Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

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1.0 - 6.0 years

2 - 3 Lacs

Mangaluru, Puducherry, Bengaluru

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The Buyback Executive is responsible for assessing, evaluating, and processing used telecom products such as mobile phones, laptops, desktops, and iPads. The role requires strong technical expertise in device identification, problem assessment, and pricing negotiations to ensure a smooth buyback process. The ideal candidate will have excellent customer service skills and the ability to work efficiently under pressure. Skills Required: Strong technical knowledge of mobile phones, laptops, desktops, and tablets. Experience in device repair and problem diagnosis. Ability to work under pressure and meet deadlines. Willingness to continuously learn and adapt to emerging technologies. Excellent communication and negotiation skills. Prior experience in the telecom industry or a similar role is preferred Preferred candidate profile 13 years of experience in device buyback, repair, or sales. HSC, Diploma/Degree in Electronics, Telecommunications, or a related field

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2.0 - 7.0 years

3 - 5 Lacs

Mumbai Suburban, Mumbai (All Areas)

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Roles and Responsibilities To install, maintain and repair various air-conditioning systems. To maintain window air-conditioners, VRF and central system. To dismantle a system from one place and to install at another place when required. To maintain water coolers and refrigerators. To take daily round to find out any issue with air-conditioning system. To top up refrigerant gases. To carry out preventive and corrective maintenance. To ensure calibration of all units. To check filters and motor parts, if they need any replacement. To answer all emergency calls immediately. To carry out and help in laying ducts and outdoor/indoor units. To ensure electricity savings and maintain proper inventory of required tools & parts. To follow all safety guidelines while on job. To document all complaints and its disposal. To maintain all other records and registers as per hospital policies. To be aware of emergency codes of the hospital. Interested candidates can send in their application on priyanka.tawade@suryahospitals.com OR can come for walk-in interview between 10 am - 4 pm

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0.0 - 3.0 years

3 - 5 Lacs

Chennai

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Job Summary As a Systems Engineer you will be responsible for managing and resolving incidents within a hybrid work model. You will work closely with the service desk team to ensure seamless operations and provide technical support using Service Now and Windows platforms. This role requires rotational shifts to maintain 24/7 support and ensure high availability of services. Responsibilities Manage and resolve incidents efficiently to minimize downtime and ensure service continuity. Collaborate with the service desk team to provide timely and effective technical support. Utilize Service Now for incident tracking and resolution to maintain accurate records. Monitor system performance and troubleshoot issues to ensure optimal functionality. Provide support for Windows-based systems ensuring they are up-to-date and secure. Implement best practices for incident management to enhance service delivery. Communicate effectively with stakeholders to provide updates on incident status and resolution. Participate in rotational shifts to provide 24/7 support and maintain high service availability. Contribute to the development of incident management processes and procedures. Analyze incident trends to identify areas for improvement and implement solutions. Ensure compliance with company policies and industry standards in all support activities. Support the integration of new technologies and systems to enhance service capabilities. Maintain a high level of customer satisfaction by delivering prompt and efficient support. Qualifications Demonstrate proficiency in incident management and service desk operations. Exhibit strong knowledge of Service Now for effective incident tracking and resolution. Possess expertise in Windows systems administration and troubleshooting. Show ability to work effectively in a hybrid work model with rotational shifts. Display excellent communication skills for stakeholder interaction. Have a proactive approach to identifying and resolving technical issues. Demonstrate commitment to continuous learning and improvement in technical skills. Certifications Required ITIL Foundation Certification Microsoft Certified: Windows Server Fundamentals

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5.0 - 10.0 years

4 - 6 Lacs

Dharwad, Hubballi

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Role - Store Manager Exp: 4- 10 Yrs (Optical Retail Background) Qualification: Any degree or Diploma in Optometry Location: Hubballi (Karnataka) Job Description Achieve and exceed sales target for the store by ensuring product availability, product presentation, customer service and overall high level of store standards and customer experience. Control expenses within the budget by proper planning, efficient and effective utilization of resources and reducing wastage. Ensure that shrinkage is within the budgeted norm by adherence to proper stock management procedures and vigilance without adversely affecting the customer service levels. Ensure that the store and its people are in compliance with the policies and procedures of the company as well as relevant laws that apply including but not limited to licenses, all employment laws, wage and working hours, working conditions, human rights and equal employment opportunities. Ensure that high standards of retail are maintained at the store including implementing of Planogram, discipline of operating hours, Hygiene, Health & Safety, Security, Product availability, ticketing, visual merchandising, staffing etc. Provide regularly, necessary qualitative and quantitative reports to management on customers, sales, stock, competition, promotions etc. to facilitate strategy alignment and decision making. Ensure implementation of Marketing, promotions and Visual Merchandising plans and programmes at store level. Ensure that company assets in the store are properly maintained, accounted and utilized to maximize returns. Manage inventory in a manner that it is correctly accounted, available, provides high returns on investment and is not prone to ageing and waste. Provide input to planning, budgeting and forecasting to assist in business planning process. Ensure that all administrative processes pertaining to people management including but not limited to Scheduling, Attendance, Leave, PMS, grievance handling, etc. are carried out in a timely and accurate manner. Provide leadership to the store team to improve their engagement and contribution by coaching, mentoring, and culture & Team building, personal & professional development and participation thereby also ensuring retention and talent development for business expansion and growth. Ensure customer delight by delivering high standards of retail environment, product availability & presentation, high quality staff interface, resolution of customer complaints and speedy check out, thereby maintaining high level of customer loyalty. Skill & Competence Communication Skills • Commitment to Excellence • Analytical Skills • Business Acumen • Team Work • Interpersonal Skills • Ownership • Attention to Detail • Operational SOPs • Customer Service • Leadership Skills

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2.0 - 4.0 years

3 - 5 Lacs

Hyderabad

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Job Summary The Senior Process Executive - B&L will be responsible for managing and executing various business processes with a focus on efficiency and accuracy. The role requires a minimum of 2 years and a maximum of 4 years of experience with mandatory technical skills in MS Excel. The candidate will work from the office during night shifts and will not require travel. Responsibilities Manage and execute business processes with a focus on efficiency and accuracy. Utilize MS Excel to analyze and interpret data for process improvement. Provide support in the foreclosure claim file and servicing of mortgage loans. Deliver exceptional customer service in the mortgage domain. Ensure compliance with company policies and industry regulations. Collaborate with team members to achieve departmental goals. Identify opportunities for process improvements and implement solutions. Maintain accurate records and documentation for all processes. Assist in the preparation of reports and presentations for management. Monitor and track key performance indicators to ensure targets are met. Resolve any issues or discrepancies in a timely manner. Communicate effectively with internal and external stakeholders. Stay updated with industry trends and best practices. Qualifications Possess a minimum of 2 years and a maximum of 4 years of experience in a similar role. Demonstrate proficiency in MS Excel for data analysis and reporting. Experience in foreclosure claim file and servicing of mortgage loans is preferred. Strong customer service skills in the mortgage domain are a plus. Excellent communication and interpersonal skills. Ability to work night shifts and adapt to a fast-paced environment. Strong problem-solving skills and attention to detail. Certifications Required Certification in MS Excel or related data analysis tools is preferred.

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1.0 - 4.0 years

2 - 3 Lacs

Pune

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Visiting Client Site - Installation & Commissioning - Preventive Maintenance - Break Down Maintenance of Fork Lift and other Material Handling Equipment Spare Part and AMC Sales Building & Maintaining Customer relations Preparing Reports Required Candidate profile Ready to travel Good technical knowledge & communication Skills Engineering drawing part number identification, on site troubleshooting Fault identification & diagnosis, Why Why /Route Cause Analysis

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10.0 - 20.0 years

8 - 10 Lacs

Pimpri-Chinchwad, Tathawade, Bhosari

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We required dynamic professionals for our business outlets at Pune (PCMC, Bhosari & Tathawade). Designation: General Manager Service / HOD Customer Service Qualification: Diploma or Degree in Automobile. Age: 30 to 40 Years+. Salary: 08 Lacs to 10 Lacs PA, additionally performance linked incentive against achievement of revenue targets. Experience: 10 to 20 years in Car Service, Bodyshop, Vehicle after Sales, Insurance. Key Responsibilities of a General Manager Service / HOD Customer Service Role & responsibilities: * Lead and monitor workshop activities. * Direct involve for after sales profitability Service targets Vs achievement. * Driving suitable measure to achieve this targeted. * Implement customer delight source to enhance service loyalty. * Workshop turnover as well as commitment to deliver high quality of customer care. * Ensure team delivers optimum productivity, Competency & commitment. * Achieve month service Unit Targets Vs per car labor & parts * Mapping workshop capacity utilization. * Ensure flawless work quality by means of suitable workshop equipment, Test instrument method. * Manage & guide staff to improve their productivity, Competency & commitment. * Monitor insurance claim or submission and approval * Strong industry knowledge & leadership quantities, High level persistence. Recruitment as per production plan & business need. Requirements and skills: Excellent business acumen & critical thinking abilities in sensitive business areas Strategic approach enhancing dealership absorption ratio through improving resources like utilization & production. Capable to work independently under pressure & multitasking environment. Ability to interact to all level people address arising issue. Meticulous and possess good working attitude. Strong industry knowledge & leadership quantities, High level of persistence. Aggressive for highest UIO retention ratio. Cultivate culture at grass root level building strong relation within internal & external customers. Preferred candidate profile from Pune, Western Maharashtra, Mumbai, Nashik, Nagpur. Those who have it in you and are suitably qualified with relevant experience may apply immediately with your CV. Your current CTC. Please let us have your latest Photograph. Interested candidates should forward their Curriculum Vitae (C.V.) to; hrd@sharayu.in Contact No - 7722099815 Email: hrd@sharayu.in

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1.0 - 4.0 years

3 - 4 Lacs

Ahmedabad

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Oversees pump and panel maintenance, repair, and installation, ensures preventive schedules, manages teams, maintains records, and ensures safety compliance. Requires a mechanical/electrical diploma or degree and 2-4 years experience. 9016572717

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2.0 - 4.0 years

4 - 6 Lacs

Ahmedabad

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Installation & commissioning of Concrete Pump, Batching Plant, Transit mixers. Trouble shooting of all mentioned / said product. Customer satisfaction, to Maintain MTR & MTTR, Parts & Service business generation. Customer training / Operator training. Minimum qualification Diploma Engineer. 2-4 year s experience. Knowledge of hydraulics & Electrical. Willing to ready to travel in short period.

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3.0 - 8.0 years

6 - 7 Lacs

Chennai

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Join us and make the dream of home ownership possible! Very strong knowledge in US Mortgage business and servicing Mortgage claims process in specific. Proficiency to read through and understand FHA, VA loans, FNMA FHLMC HUD demands, Title packages & Conveyance. Should be well versed in conveyance process, GSE Claims, File checker and Investor Guidelines. Should have good knowledge in preparing FHA/VA/FNMA/FHLMC Claim package, post-sale & REO new file setup

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4.0 - 8.0 years

7 - 11 Lacs

Gurugram

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The purpose of this role is to provide support and assistance in all areas of managing the client s business and keeping day to day activities running smoothly. Job Description: Key responsibilities: Works collaboratively with colleagues and (where appropriate) local markets across Dentsu to meet client service needs Coordinates activity ensuring projects and plans deliver against objectives and on time/budget Supports Client Manager and wider team with general client liaison and administration Connects with client to support delivery of communication and service. May research new market trends to incorporate into planning. Monitors sales data to measure plan effectiveness flagging issues where appropriate Location: India - Haryana - Gurugram - AIHP Horizon Brand: Posterscope Time Type: Full time Contract Type: Permanent

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0.0 - 7.0 years

3 - 4 Lacs

Mumbai

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We are looking for young, high energy individuals with a passion for sales and for achieving aspirational targets Key responsibilitiesLiaise with banks branch staff and build effective relationships to maximize the business opportunityProvide knowledge about the insurance products and support banks branch staff through training to enable them to generate new business, understand customer needs and recommend suitable life insurance products to customers Provide training to the bank branch staff to equip them to sell insurance products to customers and assist them in revenue generation Provide guidance to the banks branch staff in servicing existing customers, solve their queries and concerns and ensure the quality of business is maintained consistently Enable business procured through banks branch staff is aligned to business quality metrics Exercise due diligence to prevent unauthorized/ fraudulent transactionsCandidates who are willing to be mobile and work across locations will be preferred Minimum requirementsGraduate freshers or candidates with experienceExperience in customer facing roles in any industry; prior experience in life insurance industry is not mandatory Note Compensation and level fitment in the organisation will be offered commensurate with role, education and prior work experience of the candidate

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Exploring Servicing Jobs in India

The servicing job market in India is thriving, with numerous opportunities available for job seekers in various sectors. Servicing roles encompass a wide range of job responsibilities, from customer service to technical support, making it a versatile field for individuals seeking employment.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their booming job markets and actively hire professionals for servicing roles.

Average Salary Range

The average salary range for servicing professionals in India varies depending on the level of experience. Entry-level positions typically start at Rs. 2-3 lakhs per annum, while experienced professionals can earn anywhere from Rs. 5-10 lakhs per annum.

Career Path

In the field of servicing, a typical career path may include roles such as Customer Service Executive, Team Leader, Customer Service Manager, and ultimately, Customer Service Director. Advancement in this field often depends on gaining experience, developing leadership skills, and delivering exceptional service to clients.

Related Skills

In addition to core servicing skills, professionals in this field may benefit from having strong communication skills, problem-solving abilities, time management, and a customer-centric mindset. Technical skills such as proficiency in CRM software and data analysis tools may also be valuable.

Interview Questions

  • What do you understand by customer service? (basic)
  • How do you handle difficult customers? (medium)
  • Can you describe a situation where you went above and beyond for a customer? (medium)
  • How do you prioritize tasks when dealing with multiple customer requests? (basic)
  • What strategies would you implement to improve customer satisfaction? (advanced)
  • How do you stay updated on industry trends and best practices in customer service? (basic)
  • Describe a time when you successfully resolved a complex issue for a customer. (medium)
  • How do you handle stress in a fast-paced service environment? (medium)
  • Explain a situation where you had to work with a team to achieve a common goal. (basic)
  • How do you measure the success of your customer service efforts? (advanced)
  • What tools or software are you proficient in for managing customer interactions? (medium)
  • How do you ensure consistency in service quality across different channels? (medium)
  • Describe a time when you had to deal with an irate customer. How did you handle the situation? (medium)
  • What do you think are the key components of effective customer communication? (basic)
  • How do you handle confidential customer information? (basic)
  • Explain the importance of empathy in customer service. (basic)
  • Give an example of a time when you had to collaborate with other departments to address a customer issue. (medium)
  • How do you handle a situation where a customer is dissatisfied with your service? (medium)
  • What role do you think technology plays in enhancing customer service? (basic)
  • How do you handle a high volume of customer inquiries during peak hours? (medium)
  • Describe a time when you had to adapt your communication style to effectively communicate with a customer. (medium)
  • How do you ensure that you are meeting the service level agreements set by your organization? (advanced)
  • Explain the difference between customer service and customer support. (basic)
  • How do you handle feedback from customers, both positive and negative? (medium)
  • What motivates you to deliver exceptional service to customers? (basic)

Closing Remark

As you prepare for servicing roles in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric mindset during interviews. With the right skills and preparation, you can confidently pursue opportunities in this dynamic field. Good luck!

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