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1.0 - 5.0 years

3 - 4 Lacs

Chennai

Work from Office

Naukri logo

Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

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1.0 - 5.0 years

3 - 4 Lacs

Hyderabad

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Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

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1.0 - 5.0 years

3 - 4 Lacs

Ambala

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Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

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1.0 - 5.0 years

3 - 4 Lacs

Vijayawada

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Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

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1.0 - 5.0 years

3 - 4 Lacs

Visakhapatnam

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Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

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1.0 - 5.0 years

3 - 4 Lacs

Ludhiana

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Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

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1.0 - 5.0 years

3 - 4 Lacs

Vadodara

Work from Office

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Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines.

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1.0 - 5.0 years

3 - 4 Lacs

Chandigarh

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Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

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1.0 - 5.0 years

3 - 4 Lacs

Ludhiana

Work from Office

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Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

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1.0 - 5.0 years

3 - 4 Lacs

Ambala

Work from Office

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Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

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1.0 - 5.0 years

3 - 4 Lacs

Chandigarh

Work from Office

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Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

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1.0 - 5.0 years

3 - 4 Lacs

Coimbatore

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Execution Analyze the customer segmentation, sales trends in terms of demographics, geography, characteristics etc. to assess the potential for business Conduct trainings at the branch for all banking partners around regulatory guidelines and products. Plan for activation of branches through R&R activities to increase the penetration in active branches to realize full potential of the bank partner in the given geography Relationship Management Drive the campaign/contest for the Partner Bank to drive sales in profitable segments. Assist banking partners in pitching product to crucial customers & driving sales closure for the same. Identify cross sell opportunities for existing customers New Acquisition Banking Partners Gather market information of potential partner, analyze partners profile and customer mix to identify best product fitment from BAGIC portfolio, assess profitability & viability assessment of partnership Schedule meetings with prospective banking clients and brief them about BAGIC products/ offer them lucrative products in coordination with the Vertical Head Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc. Gather relevant documents from customer post sales and submit the same to operations team; gather additional data/documents as required Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team Support partners to register claims on behalf of customers, coordinate to ensure approvals within agreed timelines

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8.0 - 12.0 years

5 - 8 Lacs

Mumbai

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Role & responsibilities Troubleshooting and Repair: Diagnosing and resolving technical issues, including remote support and on-site visits. Maintenance: Performing regular maintenance, preventive care, and ensuring equipment functions properly. Installation and Commissioning: Installing new equipment and systems, as well as ensuring they are correctly configured. Training and Support: Providing training to clients on equipment usage and maintenance, and offering technical assistance. Documentation: Maintaining accurate records of service activities and documentation. Customer Interaction: Communicating effectively with clients, explaining technical information clearly, and addressing their concerns. Compliance: Ensuring compliance with safety regulations and industry standards. Continuous Improvement: Developing and implementing strategies to enhance equipment performance and reliability Skills and Qualifications: Technical Skills: Proficiency in diagnosing and repairing complex equipment, understanding of electrical and mechanical systems, and familiarity with relevant software and tools. Problem-Solving: Strong analytical and problem-solving abilities to identify and resolve technical issues. Communication: Excellent communication and customer service skills to interact effectively with clients and explain technical concepts. Adaptability: Ability to work independently and as part of a team, adapting to different environments and situations. Education: A bachelor's degree in a relevant engineering field, such as mechanical or electrical engineering, is often required. Experience: Prior experience in a service engineering or technical support role is beneficial Preferred candidate profile Technical Expertise: A strong understanding of the equipment and systems they will be servicing, including diagnostics, troubleshooting, and repair. Problem-Solving: The ability to analyze technical issues, identify root causes, and develop effective solutions. Communication: Strong written and verbal communication skills to effectively communicate with customers and colleagues. Customer Service: Excellent interpersonal skills to build rapport with clients and provide positive customer experiences. Time Management: The ability to prioritize tasks, manage multiple projects, and meet deadlines. Adaptability: The ability to learn and adapt to new technologies and situations. Safety Awareness: Knowledge of safety protocols and procedures for working with equipment and machinery. Analytical Skills: The ability to interpret technical data, schematics, and diagrams. Physical Stamina: For some roles, the ability to perform manual labor and lift equipment. Work Ethic: A strong work ethic, attention to detail, and a commitment to quality. Candidates have to travel PAN India Education and Experience : Technical Degree: A diploma in electronics engineer is required & candidates without diploma in electronics engineering need not to apply Experience: Prior experience in a service field on all India basis is highly valued & knowledge of installation/troubleshooting of inkjet printers /CCTV Devices is highly valued. Continuous Learning: A willingness to stay updated on industry trends and new technologies

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1.0 - 5.0 years

3 - 6 Lacs

Mumbai

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Job Summary What you'll do : To develop as a complete skin and hair counsellor and provide consultations to clients for their skin and hair-related problems. Suggesting treatments for patients based on the diagnosis of skin and hair-related concerns. Must have knowledge of Hair Loss Control and Hair Growth Treatments, Hair Growth Laser treatment, Mesotherapy, treatment with Derma roller, and PRP treatments. Must have knowledge of Skin Treatments like peels, pigmentation treatment, removal of moles, wats & tags; Facial PRP; Q-switched laser treatment, and CIT Treatments. Must have knowledge of Laser Hair reduction treatments and consultation thereof. Consultation of Surgical hair transplant procedure. Consultation for Hair Replacement procedure. Follow-ups with the Patients about the treatments and their results. Managing overall consultation and treatment process and converting the clients for the business. What makes you a great fit : Fluent in English, Positive Attitude, Self-driven, Self-Motivated, A Background of Skin, Hair, and Laser will be preferred, Must be having on In-house Sales & Business Development., Will be preparing the Reports & analyzing the sales reports of the center., Fair to do Sales and forte in Service is a must. EXPERIENCE 5 + Experience in any hair and skin clinic. Experience in taking consultations on all the aesthetic treatments related to hair and skin. REMUNERATION Between 5 LPA to 6.50 LPA (depending upon relevant experience and capabilities) PLUS Assured incentive. Provident Fund (optional) Gratuity payable as per law TDS deductible as per law JOB TYPE Full Time/Permanent OFFICE TIMINGS 6 days working in a week and there will be no weekly off on Friday, Saturday, and Sunday. Office hours:- 09:50 to 19:00 In case of any query, please call Ms Anushka (9821942300)

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4.0 - 7.0 years

15 - 25 Lacs

Chennai

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Job Summary We are seeking a skilled Cloud Developer with 4 to 7 years of experience to join our team. The ideal candidate will have extensive experience with AWS Cloud services and a strong background in the Process Manufacturing Industry. This hybrid role requires a deep understanding of various AWS tools and services to optimize our cloud infrastructure. The position operates during the day shift and does not require travel. Responsibilities Develop and maintain cloud-based solutions using AWS services to support business objectives. Implement and manage AWS CloudWatch for monitoring and logging of cloud resources. Design and deploy infrastructure using AWS CloudFormation templates. Configure and manage AWS Virtual Private Network for secure connections. Implement and manage AWS Backup solutions to ensure data integrity and availability. Utilize Amazon EBS for scalable storage solutions. Manage secrets and keys using AWS Secret Manager and AWS Key Management Service. Deploy and manage virtual servers using AWS EC2. Design and manage virtual private clouds using AWS VPC. Implement and manage relational databases using AWS RDS. Optimize content delivery using AWS CloudFront. Configure and manage DNS settings using AWS Route53. Implement scalable storage solutions using Amazon S3. Configure and manage load balancing using AWS Elastic Load Balancing. Manage user access and permissions using AWS IAM. Collaborate with cross-functional teams to ensure cloud solutions align with business needs. Provide technical support and troubleshooting for cloud-based applications. Stay updated with the latest AWS services and best practices to ensure optimal performance. Ensure compliance with industry standards and regulations in the Process Manufacturing Industry. Document cloud infrastructure and processes for future reference. Participate in code reviews and provide constructive feedback to peers. Continuously improve cloud infrastructure to enhance performance and reduce costs. Conduct regular security assessments to identify and mitigate potential risks. Provide training and support to team members on AWS services and best practices. Contribute to the companys overall cloud strategy and roadmap. Ensure high availability and disaster recovery plans are in place and tested regularly. Collaborate with stakeholders to gather requirements and deliver cloud solutions that meet their needs. Drive innovation by exploring new AWS services and technologies to improve business outcomes. Qualifications Must have experience with AWS Cloud AWS CloudWatch AWS CloudFormation AWS Virtual Private Network AWS Backup Amazon EBS AWS Secret Manager AWS Key Management Service AWS EC2 AWS VPC AWS RDS AWS CloudFront AWS Route53 Amazon S3 AWS Elastic Load Balancing AWS IAM. Must have domain experience in the Process Manufacturing Industry. Should have strong problem-solving skills and the ability to troubleshoot complex issues. Should have excellent communication and collaboration skills. Should have a proactive approach to learning and staying updated with the latest industry trends. Should have experience working in a hybrid work model. Should have the ability to work independently and as part of a team. Certifications Required AWS Certified Solutions Architect AWS Certified DevOps Engineer

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2.0 - 5.0 years

0 - 2 Lacs

Chennai

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Responsibilities: Ensure timely after-sales support through field services Maintain customer satisfaction with technical expertise Collaborate with sales team on product demonstrations

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0.0 - 2.0 years

1 - 2 Lacs

Ernakulam

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We are hiring Service Assistants/Trainees. Freshers with ITI, Diploma, or Engineering (any stream) are welcome. Assist in electronics, electrical, and plumbing work. Interest in technical/service roles preferred. Required Candidate profile Motivated fresher with ITI/Diploma/Engineering background. Interested in technical work and eager to learn electronics, electrical, and plumbing tasks. Hands-on and team-oriented.

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0.0 - 5.0 years

2 - 3 Lacs

Bengaluru

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Dear candidates, Greetings from Ample!! We have Opening for Technical support Executive for Apple Authorised Service Centre iCare for Bangalore Interested candidates can send in their updated resumes to trupti.shinde@ample.co.in or whats app 9513947477 Role & responsibilities Responsibilities Greet and direct customers Customer service / Front-end customer handling by providing accurate information (e.g. Product repair options, pricing and accessory sales services) Answer customers questions about specific products/services Troubleshooting technical-related issues and ensuring to resolve the issues within TAT Cross-sell products Promote accessory sales including add-on packs Manage returns of merchandise Coordinate with the other departments teams to provide excellent customer service (especially during peak times) Inform customers about discounts and special offers Provide customer feedback to the Team Leader Stay up-to-date with new products/services Escalate problems when unable to resolve customer issues Adhere to the Ample and Apple compliance From time to time complete the required Ample & Apple courses Understanding of the retail sales and service process Knowledge of computer hardware and software is an added advantage Familiarity with consumer behaviour principles Knowledge of inventory stocking procedures Track record of achieving sales and service quotas Excellent communication skills, capable of building trusting relationships Ability to perform in fast-paced environments Flexibility to work various shifts Should be technically sound. Should be able to handle customer queries and should aim at customer delight Self-driven and goal-oriented Additionally required the below Listening Excellent customer service Meeting sales goals Selling to customer needs Product knowledge People skills Energy level Dependability General math skills Verbal communication Job knowledge

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0.0 - 5.0 years

2 - 3 Lacs

Kochi, Kottayam, Thrissur

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Dear candidates, Greetings from Ample!! We have Opening for Technical support Executive for Apple Authorised Service Centre iCare for Kochi, Thrissur & Kottayam Interested candidates can send in their updated resumes to trupti.shinde@ample.co.in or whats app 9513947477 Role & responsibilities Responsibilities Greet and direct customers Customer service / Front-end customer handling by providing accurate information (e.g. Product repair options, pricing and accessory sales services) Answer customers questions about specific products/services Troubleshooting technical-related issues and ensuring to resolve the issues within TAT Cross-sell products Promote accessory sales including add-on packs Manage returns of merchandise Coordinate with the other departments teams to provide excellent customer service (especially during peak times) Inform customers about discounts and special offers Provide customer feedback to the Team Leader Stay up-to-date with new products/services Escalate problems when unable to resolve customer issues Adhere to the Ample and Apple compliance From time to time complete the required Ample & Apple courses Understanding of the retail sales and service process Knowledge of computer hardware and software is an added advantage Familiarity with consumer behaviour principles Knowledge of inventory stocking procedures Track record of achieving sales and service quotas Excellent communication skills, capable of building trusting relationships Ability to perform in fast-paced environments Flexibility to work various shifts Should be technically sound. Should be able to handle customer queries and should aim at customer delight Self-driven and goal-oriented Additionally required the below Listening Excellent customer service Meeting sales goals Selling to customer needs Product knowledge People skills Energy level Dependability General math skills Verbal communication Job knowledge

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1.0 - 6.0 years

1 - 3 Lacs

Kochi, Hyderabad, Chennai

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Must have work experience as Car repair/Car AC Repair No Sales,No Target MNC Work Culture accomodation in company guest house + Meal facility Required Candidate profile Must have worked as a technician/mechanic/driver/engineer driving skills Knowledge of spare parts and engine systems 1 month paid industrial Training Perks and benefits 1 month free training + food+ accomodation

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1.0 - 6.0 years

1 - 3 Lacs

Hyderabad, Bengaluru, Mumbai (All Areas)

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Must have work experience as Car repair/Car AC Repair No Sales,No Target MNC Work Culture accomodation in company guest house + Meal facility Required Candidate profile Must have worked as a technician/mechanic/driver/engineer driving skills Knowledge of spare parts and engine systems 1 month paid industrial Training Perks and benefits 1 month free training + food+ accomodation

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1.0 - 6.0 years

1 - 3 Lacs

Kolkata, Pune, Ahmedabad

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Must have work experience as Car repair/Car AC Repair No Sales,No Target MNC Work Culture accomodation in company guest house + Meal facility Required Candidate profile Must have worked as a technician/mechanic/driver/engineer driving skills Knowledge of spare parts and engine systems 1 month paid industrial Training Perks and benefits 1 month free training + food+ accomodation

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3.0 - 6.0 years

9 - 13 Lacs

Mumbai

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You will have a strong acumen in Customer Experience platforms and know how important the customer journey is from first touch via email, phone call, chat or purchase all the way to servicing and retaining these customers for those brands. You understand the importance of brands continually evolving their channels and customer records so that customers feel like they are known to the businesses, and you want to help brands gain this capability with the Oracle CX solutions. You will have a strong acumen in Customer Experience platforms and know how important the customer journey is from first touch via email, phone call, chat or purchase all the way to servicing and retaining these customers for those brands. #LI-DNI Be the vital piece of the puzzle that connects us to the millions of businesses that need our help to evolve. You will. Achieve assigned quarterly and annual sales targets Work directly with customers, or through Oracle partners, to capture sales opportunities, and to work effectively across functions such as presales, sales consultancy, marketing, business development towards successful closure of deals Identify new business opportunities and develop effective go-to-market campaigns Prepare deliver presentations of business application solutions to prospective clients Drive pipe generation through cold calls, digital selling and working closely with the business development team Drive client engagement through presentations, and sales of Oracle CX s value proposition across marketing, sales and service organizations Negotiate pricing and contractual agreement to close the sale Build and strengthen your business relationships with existing customers and ensure their needs are met Respond to RFPs, RFIs, and RFQs Manage sales through forecasting, account strategy, account planning, and updating CRM Understand competitive landscape to adapt sales strategy and for sharing with internal teams Travel to customer sites to develop close sales opportunities Follow cadences set up by your manager to ensure timely status updates Understand and follow internal defined processes to effectively carry out sales activities #LI-DNI

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0.0 - 7.0 years

3 - 4 Lacs

Mumbai

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We are looking for young, high energy individuals with a passion for sales and for achieving aspirational targets.Key responsibilitiesLiaise with banks branch staff and build effective relationships to maximize the business opportunityProvide knowledge about the insurance products and support banks branch staff through training to enable them to generate new business, understand customer needs and recommend suitable life insurance products to customersProvide training to the bank branch staff to equip them to sell insurance products to customers and assist them in revenue generationProvide guidance to the banks branch staff in servicing existing customers, solve their queries and concerns and ensure the quality of business is maintained consistently Enable business procured through banks branch staff is aligned to business quality metrics Exercise due diligence to prevent unauthorized/ fraudulent transactionsCandidates who are willing to be mobile and work across locations will be preferred.Minimum requirementsGraduate freshers or candidates with experienceExperience in customer facing roles in any industry; prior experience in life insurance industry is not mandatoryNote Compensation and level fitment in the organisation will be offered commensurate with role, education and prior work experience of the candidate.

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0.0 - 7.0 years

3 - 4 Lacs

Bengaluru

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We are looking for young, high energy individuals with a passion for sales and for achieving aspirational targets.Key responsibilitiesLiaise with banks branch staff and build effective relationships to maximize the business opportunityProvide knowledge about the insurance products and support banks branch staff through training to enable them to generate new business, understand customer needs and recommend suitable life insurance products to customersProvide training to the bank branch staff to equip them to sell insurance products to customers and assist them in revenue generationProvide guidance to the banks branch staff in servicing existing customers, solve their queries and concerns and ensure the quality of business is maintained consistently Enable business procured through banks branch staff is aligned to business quality metrics Exercise due diligence to prevent unauthorized/ fraudulent transactionsCandidates who are willing to be mobile and work across locations will be preferred.Minimum requirementsGraduate freshers or candidates with experienceExperience in customer facing roles in any industry; prior experience in life insurance industry is not mandatoryNote Compensation and level fitment in the organisation will be offered commensurate with role, education and prior work experience of the candidate.

Posted 2 weeks ago

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Exploring Servicing Jobs in India

The servicing job market in India is thriving, with numerous opportunities available for job seekers in various sectors. Servicing roles encompass a wide range of job responsibilities, from customer service to technical support, making it a versatile field for individuals seeking employment.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

These cities are known for their booming job markets and actively hire professionals for servicing roles.

Average Salary Range

The average salary range for servicing professionals in India varies depending on the level of experience. Entry-level positions typically start at Rs. 2-3 lakhs per annum, while experienced professionals can earn anywhere from Rs. 5-10 lakhs per annum.

Career Path

In the field of servicing, a typical career path may include roles such as Customer Service Executive, Team Leader, Customer Service Manager, and ultimately, Customer Service Director. Advancement in this field often depends on gaining experience, developing leadership skills, and delivering exceptional service to clients.

Related Skills

In addition to core servicing skills, professionals in this field may benefit from having strong communication skills, problem-solving abilities, time management, and a customer-centric mindset. Technical skills such as proficiency in CRM software and data analysis tools may also be valuable.

Interview Questions

  • What do you understand by customer service? (basic)
  • How do you handle difficult customers? (medium)
  • Can you describe a situation where you went above and beyond for a customer? (medium)
  • How do you prioritize tasks when dealing with multiple customer requests? (basic)
  • What strategies would you implement to improve customer satisfaction? (advanced)
  • How do you stay updated on industry trends and best practices in customer service? (basic)
  • Describe a time when you successfully resolved a complex issue for a customer. (medium)
  • How do you handle stress in a fast-paced service environment? (medium)
  • Explain a situation where you had to work with a team to achieve a common goal. (basic)
  • How do you measure the success of your customer service efforts? (advanced)
  • What tools or software are you proficient in for managing customer interactions? (medium)
  • How do you ensure consistency in service quality across different channels? (medium)
  • Describe a time when you had to deal with an irate customer. How did you handle the situation? (medium)
  • What do you think are the key components of effective customer communication? (basic)
  • How do you handle confidential customer information? (basic)
  • Explain the importance of empathy in customer service. (basic)
  • Give an example of a time when you had to collaborate with other departments to address a customer issue. (medium)
  • How do you handle a situation where a customer is dissatisfied with your service? (medium)
  • What role do you think technology plays in enhancing customer service? (basic)
  • How do you handle a high volume of customer inquiries during peak hours? (medium)
  • Describe a time when you had to adapt your communication style to effectively communicate with a customer. (medium)
  • How do you ensure that you are meeting the service level agreements set by your organization? (advanced)
  • Explain the difference between customer service and customer support. (basic)
  • How do you handle feedback from customers, both positive and negative? (medium)
  • What motivates you to deliver exceptional service to customers? (basic)

Closing Remark

As you prepare for servicing roles in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric mindset during interviews. With the right skills and preparation, you can confidently pursue opportunities in this dynamic field. Good luck!

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