17 Servicetitan Jobs

Head of US Sales Operations – Noida Location: Noida (US Hours, Night Shift) We’re building a world-class US sales engine out of Noida — and we need a proven leader to scale and run it. This is not just about managing agents; it’s about designing the playbook, deploying the right tech stack, and leading 200+ people to deliver measurable ROI for our US clients. What You’ll Do Build and scale a 200+ seat US sales operation from the ground up. Lead managers, trainers, QA, and WFM to deliver consistent performance. Own the end-to-end sales funnel: lead response, qualification, appointments, onboarding, retention . Deploy the best global tool stack — Salesforce/HubSpot, Five9/Genesys/NICE, Service...

Head of US Sales Operations – Noida Location: Noida (US Hours, Night Shift) We’re building a world-class US sales engine out of Noida — and we need a proven leader to scale and run it. This is not just about managing agents; it’s about designing the playbook, deploying the right tech stack, and leading 200+ people to deliver measurable ROI for our US clients. What You’ll Do Build and scale a 200+ seat US sales operation from the ground up. Lead managers, trainers, QA, and WFM to deliver consistent performance. Own the end-to-end sales funnel: lead response, qualification, appointments, onboarding, retention . Deploy the best global tool stack — Salesforce/HubSpot, Five9/Genesys/NICE, Service...

Head of US Sales Operations – Noida Location: Noida (US Hours, Night Shift) We’re building a world-class US sales engine out of Noida — and we need a proven leader to scale and run it. This is not just about managing agents; it’s about designing the playbook, deploying the right tech stack, and leading 200+ people to deliver measurable ROI for our US clients. What You’ll Do Build and scale a 200+ seat US sales operation from the ground up. Lead managers, trainers, QA, and WFM to deliver consistent performance. Own the end-to-end sales funnel: lead response, qualification, appointments, onboarding, retention . Deploy the best global tool stack — Salesforce/HubSpot, Five9/Genesys/NICE, Service...

Head of US Sales Operations – Noida Location: Noida (US Hours, Night Shift) We’re building a world-class US sales engine out of Noida — and we need a proven leader to scale and run it. This is not just about managing agents; it’s about designing the playbook, deploying the right tech stack, and leading 200+ people to deliver measurable ROI for our US clients. What You’ll Do Build and scale a 200+ seat US sales operation from the ground up. Lead managers, trainers, QA, and WFM to deliver consistent performance. Own the end-to-end sales funnel: lead response, qualification, appointments, onboarding, retention . Deploy the best global tool stack — Salesforce/HubSpot, Five9/Genesys/NICE, Service...

Head of US Sales Operations – Noida Location: Noida (US Hours, Night Shift) We’re building a world-class US sales engine out of Noida — and we need a proven leader to scale and run it. This is not just about managing agents; it’s about designing the playbook, deploying the right tech stack, and leading 200+ people to deliver measurable ROI for our US clients. What You’ll Do Build and scale a 200+ seat US sales operation from the ground up. Lead managers, trainers, QA, and WFM to deliver consistent performance. Own the end-to-end sales funnel: lead response, qualification, appointments, onboarding, retention . Deploy the best global tool stack — Salesforce/HubSpot, Five9/Genesys/NICE, Service...

Head of US Sales Operations – Noida Location: Noida (US Hours, Night Shift) We’re building a world-class US sales engine out of Noida — and we need a proven leader to scale and run it. This is not just about managing agents; it’s about designing the playbook, deploying the right tech stack, and leading 200+ people to deliver measurable ROI for our US clients. What You’ll Do Build and scale a 200+ seat US sales operation from the ground up. Lead managers, trainers, QA, and WFM to deliver consistent performance. Own the end-to-end sales funnel: lead response, qualification, appointments, onboarding, retention . Deploy the best global tool stack — Salesforce/HubSpot, Five9/Genesys/NICE, Service...

Head of US Sales Operations – Noida Location: Noida (US Hours, Night Shift) We’re building a world-class US sales engine out of Noida — and we need a proven leader to scale and run it. This is not just about managing agents; it’s about designing the playbook, deploying the right tech stack, and leading 200+ people to deliver measurable ROI for our US clients. What You’ll Do Build and scale a 200+ seat US sales operation from the ground up. Lead managers, trainers, QA, and WFM to deliver consistent performance. Own the end-to-end sales funnel: lead response, qualification, appointments, onboarding, retention . Deploy the best global tool stack — Salesforce/HubSpot, Five9/Genesys/NICE, Service...

Job Summary:We are seeking a proactive and detail-oriented HVAC Service Coordinator with 3–5 years of experience to join our team. In this role, you will be responsible for coordinating and scheduling HVAC service appointments, managing technician workloads, handling customer communications, and ensuring smooth day-to-day operations of the service department. Key Responsibilities: Schedule and dispatch HVAC technicians for service calls, maintenance, and emergency repairs. Serve as the main point of contact for customer service inquiries, providing timely updates and follow-ups. Coordinate parts ordering and delivery with vendors and suppliers as needed for scheduled jobs. Maintain detailed ...

Our mission is to bring AI-driven solutions to industries that have long lagged in technological adoption. Through our AI Agent, we empower compliance-regulated businesses to scale efficiently, improving customer outcomes while driving significant operational transformation. This hands-on leadership role is pivotal to driving our success and establishing compliance not only in North America but also in the South American market. Backed by top-tier Silicon Valley investors, seasoned advisors, and mentors from UC Berkeley, Google, and Amazon, we’re shaping an industry-defining product. Inspired by the recent IPO of ServiceTitan, we are well-positioned to become the next major player in complia...

Assistant Manager – Back Office Operations (HVAC LOB Line of Business) Location: Mohali (100% On-site) Shift: US Shift (4:30pm - 6:30am IST) with All Saturdays working during Summers Background: This role is pivotal in driving operational efficiency and customer experience for our HVAC business. The Assistant Manager will lead the back office operations for our HVAC division, managing various customer-facing and internal processes that ensure smooth day-to-day functioning. They will be the backbone of support for technicians in the field , the customer service team , and internal performance and training functions. This is not a call center management role . We are not seeking someone with a...

Assistant Manager – Back Office Operations (HVAC LOB Line of Business) Location: Mohali (100% On-site) Shift: US Shift (4:30pm - 6:30am IST) with All Saturdays working during Summers Background: This role is pivotal in driving operational efficiency and customer experience for our HVAC business. The Assistant Manager will lead the back office operations for our HVAC division, managing various customer-facing and internal processes that ensure smooth day-to-day functioning. They will be the backbone of support for technicians in the field , the customer service team , and internal performance and training functions. This is not a call center management role . We are not seeking someone with a...

Assistant Manager – Back Office Operations (HVAC LOB Line of Business) Location: Mohali (100% On-site) Shift: US Shift (4:30pm - 6:30am IST) with All Saturdays working during Summers Background: This role is pivotal in driving operational efficiency and customer experience for our HVAC business. The Assistant Manager will lead the back office operations for our HVAC division, managing various customer-facing and internal processes that ensure smooth day-to-day functioning. They will be the backbone of support for technicians in the field , the customer service team , and internal performance and training functions. This is not a call center management role . We are not seeking someone with a...

About the Company We are looking for a proactive, process-oriented, and people-focused Assistant Manager to join our HVAC Call Center operations. This role requires strong team management skills, process compliance, coordination across functions, and performance improvement focus. The ideal candidate will assist in overseeing day-to-day operations, managing internal performance metrics, streamlining back-office functions, and supporting the Operations Manager in ensuring service excellence for our US-based HVAC business. About the Role Biorev has been managing the HVAC (Heating, Ventilation, and Air Conditioning) Call Center process for over two years as the official franchise holder of One ...

About the Company We are looking for a proactive, process-oriented, and people-focused Assistant Manager to join our HVAC Call Center operations. This role requires strong team management skills, process compliance, coordination across functions, and performance improvement focus. The ideal candidate will assist in overseeing day-to-day operations, managing internal performance metrics, streamlining back-office functions, and supporting the Operations Manager in ensuring service excellence for our US-based HVAC business. About the Role Biorev has been managing the HVAC (Heating, Ventilation, and Air Conditioning) Call Center process for over two years as the official franchise holder of One ...

We're Hiring: Assistant Operations Manager – HVAC Call Center (Night Shift) Location: Remote / India (Night Shift – US Process) Experience Required: 3–5 years in BPO/Call Center Operations Industry: HVAC / Home Services / Call Center Position Type: Full-time Role Overview We’re looking for a proactive Assistant Operations Manager to support our growing HVAC call center team. In this role, you will help manage day-to-day operations, supervise a team of CSRs, appointment setters, and QA staff, and ensure key performance metrics are met. If you have prior experience in US-based processes, team leadership, and strong analytical skills—we want to hear from you! Key Responsibilities Support daily ...

```html About the Company We are looking for a proactive, process-oriented, and people-focused Assistant Manager to join our HVAC Call Center operations. This role requires strong team management skills, process compliance, coordination across functions, and performance improvement focus. The ideal candidate will assist in overseeing day-to-day operations, managing internal performance metrics, streamlining back-office functions, and supporting the Operations Manager in ensuring service excellence for our US-based HVAC business. About the Role Biorev has been managing the HVAC (Heating, Ventilation, and Air Conditioning) Call Center process for over two years as the official franchise holder...

Basic CRM Knowledge & Troubleshooting Ability to navigate ServiceTitan or similar CRM interface and assist users with common issues. Understand basic user management, role-based access control, and troubleshooting login or access problems. Assist with ticket resolution for ServiceTitan-related inquiries (will be trained), escalating complex issues to Level 2 support. User Account Management & Ticket Handling Process onboarding requests (creating accounts, assigning roles, setting up email, and providing system access). Handle termination tickets (disabling accounts, revoking access, and ensuring proper data security procedures). Ensure accurate documentation of all requests in the IT ticketi...