4 Services Management Jobs

The Supplier Management team is responsible for providing delivery governance and oversight to global supplier engagements to ensure the delivery of software and services meets expectations and maximizes value on the money spent. This role falls under the Procurement and Third-Party Management team and is a global position. As a Supplier Management Lead, you will focus on Citis Strategic and Critical Suppliers across various categories, emphasizing Application Development and Maintenance (ADM) and Banking Operations. Furthermore, you will lead supplier engagement for SMB (Services, Markets & Banking) business, collaborating with senior leadership in technology and business within SMB and various functions. Your responsibilities will also include leading complex, cross-functional strategic Supplier Management initiatives across Citi for SMB, providing strategic supplier management support, managing supplier/parent level risk and compliance, identifying optimization opportunities, and executing resource & location strategies to derive the best value from supplier spending. Responsibilities of this role include ensuring supplier products/services meet technology and business team expectations, enshrining best practices across suppliers, monitoring performance and staffing of supplier project teams, identifying early indicators of issues, maintaining clear communication and alignment between supplier and global teams, and providing oversight on strategic projects critical for Citi. The ideal candidate should have significant experience in ADM, Banking Operations, and Services, managing large projects or programs in these areas, formulating and executing strategies within and across business areas, executing strategic transformations, process re-engineering initiatives, and managing large suppliers in a multinational organization. The successful candidate should possess self-starting abilities, articulation skills, engagement with senior managers, a can-do attitude, strong influencing skills, and the capability to drive change within the organization. Qualifications include 10+ years of Supplier Management, Sourcing, Application Development, Business Operations, and Program Management experience, experience in a large, global, highly matrixed organization, significant financial services industry experience, and a proven track record of leading large, complex sourcing and contracting initiatives. Strong organizational, analytical, time-management, interpersonal, communication, presentation, and negotiation skills are essential. A Bachelor's degree is required, while an MBA is preferred. If you require a reasonable accommodation due to a disability when using our search tools or applying for a career opportunity, please review Accessibility at Citi. For more information, view Citis EEO Policy Statement and the Know Your Rights poster.,

As a candidate for this position, you will be responsible for performing and documenting testing on consulting, compliance, and internal audit engagements with a focus on IT risk, strategy, and governance within financial institutions. You will also provide training and supervision for engagement staff, identify findings, and document opportunities for process improvement. Additionally, you will research technical issues that arise during engagements and assist Managers and/or Senior Managers in developing strategic solutions to meet client needs. Furthermore, you will work closely with Managers and/or Senior Managers on engagement planning, execution, and issuing a final report that meets client deadlines. You will also play a key role in setting the foundation for developing relationships with clients through networking and business development activities. Your motivation to meet client deadlines and provide excellent client service will be crucial to your success in this role. In terms of qualifications, a Bachelor's degree is required for this position. Preferred certifications include CISA, CISM, or CISSP. If not already certified, you must meet the educational requirements to obtain a license upon hire in the state of employment. Additional certifications such as CPA, CIA, CRCM, CAMS, CFIRS, CFE, and/or CFF are considered a plus. The ideal candidate will have a minimum of 3 years of experience in information systems, internal audit, regulatory compliance, or consulting services. Experience in network engineering/administration with a security emphasis is preferred. Knowledge of IT control and/or services management standards such as CObIT, ITIL, and ISO is also preferred. Previous experience in banking or credit unions would be advantageous. You should possess the ability to work effectively as part of a team as well as independently. Creative problem-solving and research skills are essential, along with excellent verbal and written communication abilities. Strong analytical and report writing skills are required, and proficiency with Microsoft Office applications such as Word, Excel, PowerPoint, and Outlook is expected. The ability to handle multiple priorities, tasks, and simultaneous projects is a key attribute for success in this role.,

You will be performing the role of client finance and accounting at the site and will be responsible for the the financial services scope and responsibility defined in the Property Management Services agreement with client. Your key deliverables will be to: Reponsible for Submission of MIS & Reports as per SLA's to respective stakeholders Preparation and submission of Monthly MMR taking input from each departments Adding Daily reports In DMR in Overview Tracking, Assigning and Closures of PPM in evolution Imprest handling at site To coordinate with EM for maintaining various trackers maintained at site. To coordinate with various section heads for following up for closing pending Complaints and preparing reports for delay in closing. To maintain record of various communication with external bodies and monitor them for reminders on case basis. Any other task responsibility assigned by the management time to time Reporting: You will be reporting to the Estate Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous Asset Performance Report You must pay attention to detail and have excellent accounting and financial management knowledge and skills. Possess the ability to collate information into the system and maintain it in the record books. Qualifications You will have a Degree Diploma with relevant educational background in with min 2-3 years of work experience.

Graduate in any field Good inter-personal and communication skills (both verbal and written) Presentable with Good command over English language Good knowledge of MS Excel, Word, Outlook and Powerpoint Self-starter, with ability to work under pressure in a fast-paced environment Experience of similar role in an IT / BPO company Access Control, Seating Allocation, Vendor Management, Procurement Management, Services Management, Facilities Management Provide support to Admin Manager / Asst. Manager in the day to day administration, as well as Team Management Manage attendance system Manage Access cards and Photo ID's reports/registers issued to employees/vendors Make all arrangements for Client visit (Transport, Seating, SIM card, etc.) Make all arrangements for Recruitment Drives Arrange movement of employees workstations Manage procurement of supplies and consumables such as snacks/beverages/drinking, water/ stationery/toiletries; Track their consumption; and Maintain stocks Process Utility bills Make, Process, scan and monitor details of Purchase Order Contractor Management (Housekeeping, Security, Transport, etc.). Ensuring compliance with Admin Infra InfoSec Audit requirements Managing and planning for the smooth operation of facility, including equipment maintenance Managing / monitoring the Facility safety & security systems Handling & closing of issues logged and feedback shared by employees Generating snags on system and closing them within the prescribed Turn-Around-Time (TAT) Supporting the team with STPI / SEZ Custom formalities Managing client visits, seating/relocation for employees, and transport arrangements