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Helpdesk & Customer Success Operations Agent Regnology

1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: As a Helpdesk & Customer Success Operations Agent at Regnology, you will play a crucial role in providing support to clients, managing support tickets, and assisting Customer Success Managers with operational tasks. You will have the opportunity to work in a fast-paced environment, wearing multiple hats, adapting to new challenges, and growing your skills in a supportive hybrid setup in Pune, India, with remote work possible in exceptional cases. Key Responsibilities: - Act as the first point of contact for client inquiries via platforms like Jira Service Desk, Zendesk, or similar. - Triage and route tickets efficiently to the right internal teams, ensuring high-quality data c...

Posted 6 days ago

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