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BPO Customer Care Collections Associate NTT DATA Services

0.0 - 3.0 years

0 Lacs

chennai, tamil nadu

On-site

As a potential candidate for the position at NTT Data Services, here is a summary of the job description: Role Overview: You will be joining NTT DATA's Business Process Outsourcing (BPO) team to handle outbound calls to insurance companies in the US for collecting outstanding Accounts Receivables. Your role will also involve responding to customer inquiries, analyzing medical insurance claims, and maintaining a solid understanding of the healthcare insurance industry. Key Responsibilities: - Make outbound calls to insurance companies to collect outstanding Accounts Receivables - Respond to customer requests by phone and/or in writing to ensure customer satisfaction - Analyze medical insuranc...

Posted 2 months ago

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