5.0 - 7.0 years

0 Lacs

chennai, tamil nadu, india

Remote

Role and Responsibilities This role is required to: Provide quality support with a high degree of customer service, technical expertise and timeliness. Must be an excellent communicator with responsibility of interacting with business, other technology teams and third-party managed service providers. Working knowledge in Service Desk environment which includes and not limited to Windows OS troubleshooting, Software/App troubleshooting, Services, Hardware etc. Perform periodic EUC/DWP data analysis to identify top volume drivers, root causes that can be automated/scripted. Ensure that tool versions are kept current per OEM and business recommendations Work hand in hand with respective VDU lea...

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Technical Specialist HCL Technologies Limited

5.0 - 7.0 years

9 - 12 Lacs

noida, uttar pradesh, india

Remote

Job Description (Posting). Job DescriptionROLE AND RESPONSIBILITIESThis role is required to: Provide quality support with a high degree of customer service, technical expertise and timeliness. Must be an excellent communicator with responsibility of interacting with business, other technology teams and third-party managed service providers. Working knowledge in Service Desk environment which includes and not limited to Windows OS troubleshooting, Software/App troubleshooting, Services, Hardware etc. Perform periodic EUC/DWP data analysis to identify top volume drivers, root causes that can be automated/scripted. Ensure that tool versions are kept current per OEM and business recommendations ...

Posted 2 days ago

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