ServiceNow Administrator ((Digital Workplace) Jade Global

3.0 - 7.0 years

0 Lacs

kolkata, west bengal

On-site

As a ServiceNow Administrator for the Digital Workplace, you will be responsible for administering and configuring the ServiceNow platform. This includes working with modules such as ITSM, ITOM, ITAM, and HRSD. Your tasks will involve developing Business Rules, Client Scripts, Workflows, Service Portal, ESC, Workspaces, NowAssist, and managing user access through ACLs and roles. In addition, you will be required to perform regular system maintenance, health checks, and performance tuning to ensure the platform operates efficiently. Your expertise in ServiceNow support will be crucial as you diagnose and troubleshoot technical issues, conduct root cause analysis, and provide solutions to users. Collaboration with users and IT teams will be essential to troubleshoot integration challenges and guide users on the functionalities of the platform. You will also play a key role in planning and executing ServiceNow upgrades, patches, and hotfixes, including testing new functionalities. Gathering requirements and developing custom applications and modules when necessary will be part of your responsibilities. Furthermore, you will be responsible for ensuring data integrity, managing imports/exports, and creating reports, dashboards, and performance analytics to monitor platform usage and identify areas for improvement. Your dedication to data management and reporting will contribute to the overall success of the ServiceNow platform within the Digital Workplace.,

Posted 2 weeks ago

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Senior ServiceNow Developer - ITSM NTT Data

0.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Req ID: 315831 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Senior ServiceNow Developer - ITSM to join our team in Bangalore, Karn?taka (IN-KA), India (IN). . Engage in all technical aspects of building no-code/low-code products and solutions on the ServiceNow platform. . Work with various teams on a ServiceNow-centric roadmap for no-code/low-code solutions. . Employ an agile methodology appropriate to ServiceNow formation and tools to enhance project efficiency and quality. . Participate in sprint planning and review meetings and ensure the technical team follows recommended ServiceNow methodologies. . Support of code reviews . Provide input into coding best practices. . Work closely with enterprise architects and business analysts to define user requirements. . Participate with ServiceNow upgrades across multiple ServiceNow modules. . Proven and verifiable history of analysing business situations and working within a group environment to provide efficient and effective software solutions. . Participation in the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production. . Proven history of providing technical support during all phases of project delivery. This includes, but is not limited to development of project estimates, solution design review, documentation creation and review, and peer code reviews. . Proven experience implementing and customizing a web architected, n-tiered enterprise application, strong experience with SaaS applications . Relational database expertise in relation to an enterprise software system (Oracle, MS SQL, MySQL, etc.) . Knowledge of system design and development used within Service Oriented architecture and web services integration (REST, SOAP, WSDL, JAXWS) . Strong knowledge of PowerShell and Web 2.0 Technologies (Java Scripting, XML, HTML, AJAX, Jelly, CSS, PERL scripting, etc.) . Demonstrated experience with ServiceNow integration using LDAP, MS Active Directory, ADFS, Single Sign-on and web services integrations. . Integration (interfacing) of enterprise software systems with ServiceNow . Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases, ITIL certifications a plus. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Posted 2 months ago

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