ServiceNow Solution Architect- Custom apps/Integrations/CMDB

Solution Architect- Custom apps/Integrations/CMDB

Why U

sNewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders, we combine industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, we are one of the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trustAI that delivers lasting business value

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s.Come join our Cre

w!What You Will Be Do

• ingAs a Solution Architect, you will interface with end-users, key stakeholders to gather systems requirements for Custom apps/integrations/C
• MDBDevelop and implement platform programs, policies, and control framewo
• rksPerform advanced troubleshooting and root cause analysis on ServiceNow platform issu
• es.Participate on project teams that define, design, and develop Custom apps solutions on the ServiceNow platform based on requirements gathered from clie
• ntsSupport and maintain integrations between ServiceNow and external syst
• emsCollaborate with stakeholders & end users to understand requirements and deliver effective ServiceNow solutio
• ns.Participate in platform upgrades, clone, patching, and performance optimization initiativ
• es.Promote your update sets and data across applicable SN environme
• ntsEnsure adherence to best practices in ServiceNow development and configurati
• on.Align with existing SN technical lead for map/event work to ensure consistent approach that does not break shared patte
• rnsDocument technical solutions, workflows, and issue resolutio

ns.What You Bring A

• long8+ years of experience in developing/implementing on the ServiceNow platform, including Custom apps/Integrations/Platf
• orm.At least 5+ years experience working in software development involving ServiceNow custom apps prod
• uctsShould have a minimum of 3 years of experience in an architect
• roleStrong experience with ServiceNow modules, including Custom a
• pps.Solid understanding of security frameworks and compliance stand
• ardsCoding and configuring integrations between ServiceNow and data source sys
• temsExperience working with risk or compliance teams, tools, pract
• icesExperience with working with customers to understand business problems and translate to technical requirements, design, and build solutions, perform testing, conduct demos, and train end users on how to use soluti
• ons.Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two syst
• ems.Experience with discovery, requirements gathering, and the build out of core ServiceNow functiona
• lityKnowledge of all aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Incl
• udesAbility to create technical design documents and user documenta

tionEducat

• ion:A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experi

encePreferred certificat

• ions:CSA (Certified System Administr
• ator)CAD (Certified Application Devel

oper)We Take Care of Our

PeopleNewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.in@newrocke