Job
Description
As a ServiceNow Project Manager, you will play a crucial role in leading end-to-end delivery of ServiceNow CSDM implementation projects. Your responsibilities will include defining project scope, timelines, and resource allocation. You will be expected to manage stakeholder expectations and ensure alignment with business objectives. Additionally, overseeing governance, risk management, and compliance throughout the project lifecycle will be a key aspect of your role. To ensure successful execution, you will need to coordinate with technical teams including Architects, Developers, and Business Analysts. Preparation of project documentation, dashboards, and status reports will also be part of your responsibilities. **Key Responsibilities:** - Lead end-to-end delivery of ServiceNow CSDM implementation projects - Define project scope, timelines, and resource allocation - Manage stakeholder expectations and ensure alignment with business objectives - Oversee governance, risk management, and compliance throughout the project lifecycle - Coordinate with technical teams (Architects, Developers, BAs) for successful execution - Prepare project documentation, dashboards, and status reports **Qualifications Required:** - Education: Bachelors in IT or Computer Science; PMP certification preferred - Experience: Minimum 10 years in IT project management, specifically in ServiceNow projects - Strong knowledge of ITIL v4, ServiceNow modules (CMDB, ITOM, ITSM), and CSDM framework - Excellent communication, vendor management, and leadership skills - Familiarity with Agile/Scrum methodologies In addition to the outlined responsibilities and qualifications, you should have expertise in Servicenow, ITSM, Project Management, Risk Management, and Compliance. As a ServiceNow Project Manager, you will play a crucial role in leading end-to-end delivery of ServiceNow CSDM implementation projects. Your responsibilities will include defining project scope, timelines, and resource allocation. You will be expected to manage stakeholder expectations and ensure alignment with business objectives. Additionally, overseeing governance, risk management, and compliance throughout the project lifecycle will be a key aspect of your role. To ensure successful execution, you will need to coordinate with technical teams including Architects, Developers, and Business Analysts. Preparation of project documentation, dashboards, and status reports will also be part of your responsibilities. **Key Responsibilities:** - Lead end-to-end delivery of ServiceNow CSDM implementation projects - Define project scope, timelines, and resource allocation - Manage stakeholder expectations and ensure alignment with business objectives - Oversee governance, risk management, and compliance throughout the project lifecycle - Coordinate with technical teams (Architects, Developers, BAs) for successful execution - Prepare project documentation, dashboards, and status reports **Qualifications Required:** - Education: Bachelors in IT or Computer Science; PMP certification preferred - Experience: Minimum 10 years in IT project management, specifically in ServiceNow projects - Strong knowledge of ITIL v4, ServiceNow modules (CMDB, ITOM, ITSM), and CSDM framework - Excellent communication, vendor management, and leadership skills - Familiarity with Agile/Scrum methodologies In addition to the outlined responsibilities and qualifications, you should have expertise in Servicenow, ITSM, Project Management, Risk Management, and Compliance.
